Presentation from February 2, 2010 Dallas Salesforce.com User Group Meeting

1. Dallas User Group Meeting February 2010

2. Dreamforce Recordings http://www.salesforce.com/video/dreamforce.jsp

3. Dreamforce 2009 Announcements http://www.salesforce.com/chatter http://www.salesforce.com/video/?v=y3-pEDst3uk

4. Dreamforce 2009 Announcements http://www.salesforce.com/chatter

5. Dreamforce 2009 Announcements http://www.salesforce.com/content

7. Free for Enterprise/Unlimited Editions

9. Spring 2010 Release - Highlights New UISetup > Customize > User Interface > Enable New User Interface Theme Available with Spring 2010 Release 100% CSS Compliant Turned OFF by default Once enabled, Organization Wide, and no going back! Setup Pages stay the same Must use IE 7, Firefox 3, Safari to use New Interface

10. Spring 2010 Release - Highlights http://www.youtube.com/user/salesforce#p/c/74AA5E2EFF3957A1

11. New SFDC Community Website http://sites.force.com/usergroups/

12. Easy-to-Remember URLs blogs.salesforce.com answers.salesforce.com ideas.salesforce.com features.salesforce.com testimonials.salesforce.com usergroups.salesforce.com

13. Non-Profit Update

14. Non-Profit Opportunities

15. Sales Leadership Group

16. Hands-on Help Group

17. Unused Features Content Management Work Flow Custom Objects Custom Screens Quotes, Orders, Fulfillment

18. Why? Most SFDC documentation describes the benefits & features of the SFDC feature – more like a sales presentation rather than an instruction guide. Need best practice guides What do you need to consider before implementing this feature? Need basic instructions to set the function up

19. Outsource vs Do it Yourself I’m somewhere in the middle of not having the time to figure it out and do it myself vs Hiring an expert to do it for me….. Too little time and too little $$ Basic INSTRUCTION; one small step at a time might be the answer for a lot of us

20. Smaller Groups – Shared Experiences How do you use Salesforce??? Share your experiences We probably have many mutual needs and someone in this room may have already addressed an issue that you are struggling with

21. Suggestion Small regularly scheduled training sessions Cover mutually agreed upon agenda Limit initial agenda to basic How To’s Get more sophisticated as needs grow Flexible schedule Little or no cost – depending on talent available

22. What to we need? Training facility – meeting place Trainers Volunteers Professionals Paid professionals – last resort Trainees/participants

23. Training Room FREE! Seats up to 14 people comfortably Wireless access Projection After hours access Close proximity to present meeting site 3330 Keller Springs @ Midway Rd (just outside the West End of Airport Tunnel

24. Easy-to-Remember URLs blogs.salesforce.com answers.salesforce.com ideas.salesforce.com features.salesforce.com testimonials.salesforce.com usergroups.salesforce.com

25. Questions