SmallWorlders intranet services: Build, Optimise and Analytics

2. BUILD
Building the
intranet
OPTIMISE
Optimising the
performance of the
intranet
ANALYSE
Engagement
analysis &
benchmarking

3. Build
Strategy & Planning - Realisation

4. Diverse Clients

5. Consistently well

6. Optimise
People - Content - Process - Technology

7. Engagement Strategy
Optimise

9. Analyse
Benchmarking - Diagnostics

10. INTRANET ENGAGEMENT MODEL

11. Analyse

12. What is influencing our
engagement?
Where are we
performing well?
What can we do
better?
What trends are
emerging?
Diagnostics
Analyse

13. 1. Analyse
– Benchmarking & Diagnostics
2. Analyse & Optimise
– Benchmarking, Diagnostics & Consulting
3. Optimise guaranteed
– Moving the engagement needle
4. Re-platform readiness
– Benchmarking & diagnostics in preparation for
a platform upgrade