Kestrel Lee is an executive creative director based in Shanghai specializing in integrated and digital marketing. With over 17 years of experience in Asia, he has led digital, social media, and integrated campaigns for global brands across industries. He has won over 100 awards for his work and is a sought-after speaker at digital conferences.
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Kestrel Lee: Shanghai-based Executive Creative Director for integrated & digital marketing
1. KESTREL LEE RI QIANG
Executive Creative Director,
Greater China – Singapore – Sydney,
GPJ/JUXT.
Integrated marketing, social media campaigns, mobile games &
apps, ecommerce, digital media planning.
https://www.linkedin.com/in/kestrellee/
7. LAUNCH OF LIFE_SPACE VIA CHATBOTS, SOCIAL MEDIA , ECOMMERCE & SHOPPER MARKETING
Campaign achievements:
• Fastest Growing Digestive
Health Brand In Australia
• Number 1 in social media
buzz in China
• Number 2 best selling
probiotics brand on
Alibaba
• Case study on Youku:
http://v.youku.com/v_show/
id_XMjU1Mjg0MjM2OA==.html
• YouTube:
https://youtu.be/lh-NxIspb8g
• Chatbots case study: https
://youtu.be/QC1_k-25xns
8. Education!
shopper missions!
Insight!
shopper missions !
Emotional!
shopper missions !
Feedback!
shopper missions !
Challenge
shopper missions !
REGISTER!
http://sunlight.journy.cn/start
Babybox!
Baby Tree BBS!
Official Wechat!
Aug 17 to Dec 24 2016!
Education mission!
UNILEVER ECOMMERCE, SOCIAL MEDIA AND SHOPPER ACTIVATION WITH VIDEO MARKETING
9. LAUNCH OF FAST FASHION BRAND VIA WEBSITE, SOCIAL MEDIA, VIDEO, IN-STORE COMMUNICATIONS
Case study: hMp://v.youku.com/v_show/id_XMTUwNzAyMzg0NA==.html hMps://www.youtube.com/watch?v=QALy7FUlbDw
10. PARKSON DEPARTMENT STORE’S ONLINE-TO-OFFLINE SHOPPER ACTIVATION IN CHINA
“We are pleased with GPJ/
JUXT Shanghai’s efforts to
launch our online to
offline shopper marketing
campaigns using social
media and in-store event
activation for our
60 departmental store in
China. They did a great job
in this new area of
marketing.” – Lim Shea
Lee, Senior Manager,
Marketing, Parkson
Department Stores, China.
VIP card launch O2O
mobile commerce case
study:
https://www.youtube.com/
watch?v=UAb3pfaCxgU
http://v.youku.com/v_show/
id_XOTQwOTM2MTM2
11. NET-A-PORTER CHINA LAUNCH VIA SOCIAL MEDIA, VIDEO, PR, KOL & O2O ENGAGEMENT
Case study video:
hMp://v.youku.com/v_show/
id_XMTQ4NjkzODA4MA==.html
hMps://www.youtube.com/
watch?v=0GqHq1AfCgk
13. Unilever’s viral video campaign to relaunch its Zig Zag popsicle in China:
Case study: http://v.youku.com/v_show/id_XNDgwODEyNjEy.html
https://www.youtube.com/watch?v=zdB-Yrw3cQQ
On Youku with more than 7.25 million views
and 15,979 comments aZer just 2 weeks:
hMp://v.youku.com/v_show/id_XMzk4MDY5NDEy.html
恶搞历史四大名著病毒视屏‘水浒’奇想篇
14. Dove Gifting’s online-to-offline (O2O) social activation
Case study: https://www.youtube.com/watch?v=x9Yq-ASSc78 hMp://v.youku.com/v_show/id_XMzM3NTM3MzAw.html
We were asked to do a campaign to drive Dove gifting sales 4 weeks before Chinese Valentine’s Day. As Chinese netizens looked
online for gift ideas for their loved ones, the agency brought to life an online romance that grew sales and momentum via social
networks and PR communication strategy: hMps://www.techinasia.com/dove-weibo-campaign
hMp://www.campaignasia.com/ar@cle/case-study-how-dove-leverages-happy-ever-aZer-with-zero-media-dollars/290324
15. Dove Gifting campaign: Bringing social gifting to life via Augmented Reality
https://www.youtube.com/watch?v=TUQmzUT43E0
http://v.youku.com/v_show/id_XNDgwNTMxMjA0.html
Campaign background:
With the growing affluence of the Chinese consumers, people grow so used to
giving and receiving giZs that giZing has lost its meaning. As the leading chocolate
brand in China, Dove sees this decline in meaning as giZing as a key challenge to
its strong market share in the chocolate giZing category.
Campaign Solu7on
- Use Augmented Reality (AR) to bring Dove giZing to life as each Dove chocolates
giZ box can now come with a tailor-made giZing experience for the sender and
recipient.
- By allowing customiza@on of 3D visual, photo, anima@on and messaging
experiences, giZ senders can create an interac@ve e-card or message to
complement their Dove chocolates giZs to recipients. The recipient can share a
video or pictures of his or her giZ experience via social networks.
- To promote this new brand-driven digi@zed product experience, the agency
provided crea@ve direc@on and ideas across TV channels, point-of-sales, outdoor,
online videos, social media, ePR, websites plus iOS & Android mobile plaaorms.
Campaign Results
- The viral video had more than 3.2 million views in Dec with over 130,000 topic
click-throughs in all major China forums in the first week! App downloads were
over 100,000 with over 1 million Weibo tweets about this new giZing experience.
- Over 3.1 million par@cipants used this AR enhanced giZing plaaorm to create
brand-driven 3D giZing experiences from 5 Dec 2011 to Feb 2012.
20. PORSCHE CHINA VIDEO PLUS WEBSITE WITH SOCIAL, MOBILE, SEARCH, IN-STORE INTEGRATION
Staging website & video: hMp://juxtstaging.com/porsche/#!/intro hMps://www.youtube.com/watch?v=xNtnPO-nk5E
22. TAYLORMADE CHINA SITE WITH SOCIAL, MOBILE, SEARCH, ECOMMERCE INTEGRATION
Our new Taylormade China luxury brand site comes with its own CMS website for
easy content/page updates that also support brand consistency with a standard
site template. This can be reused for future websites hosted in other countries with
some adjustments for these markets, such as language, social networks display
and aggregation, destination page for buy products, login and signup backend."
http://www.taylormadegolf.cn/ "
23. Facebook games and video apps for Lenovo & Asus global campaigns:
https://www.youtube.com/watch?v=881-J922RR8
http://v.youku.com/v_show/id_XNzUxMzYxNDMy.html?
Welcome to YOGA time – where agile cats mimic the flexibility of
the Lenovo YOGA.
24. Within two weeks, negative
chatter totally eliminated,
positive buzz began
“Children’s Oral Health
Education” event coverage
drew an ROI of 9.5.
By Day 3,
negative buzz
under control
7.9MM positive
Crest impressions
DROPPED NEGATIVE BUZZ SIGNIFICANTLY FROM 57% TO
1%
CHALLENGE
A tweet on Sina Weibo, China’s largest and most
influen@al micro-blogging site, sparked a rumor that
based on lab tests, Crest TPS contains no fluoride and
has industrial waste substances. This generated 10000+
retweets and comments in a short period of @me,
spreading nega@ve voice.
DISRUPTION
Step 1: Shift the negative voice to positive
AZer assessment, issued an official statement and lab
test report were posted on Sina Weibo before
distribu@on to conven@onal media. This and proac@ve
interac@on with KOLs controlled the buzz volume and
topic trends for Crest.
Step 2: Create and drive key positive voice
Leveraging a popular social media topic, “Zhenhuan
Style”, the first educa@onal tweet “Zhenhuan Style;
Toothpaste Ingredient Disclosure” was posted to act as a
‘bridge’ conveying toothpaste ingredient understanding.
Step 3: Transforming crisis into opportunity
Crest leveraged “Children’s Day” to jointly hold
“Children’s Oral Health Educa@on” with the Ministry of
Health, aMended by officials, 70 oral health experts and
25 influen@al media. Fluoride endorsement incorporated
into a children’s song.
MANAGING CREST REPUTATION VIA ONLINE CRISIS MANAGEMENT
25. “We are pleased with GPJ/
JUXT Shanghai’s efforts to
launch our online to
offline shopper marketing
campaigns using social
media and in-store event
activation for our
60 departmental store in
China. They did a great job
in this new area of
marketing.” – Lim Shea
Lee, Senior Manager,
Marketing, Parkson
Department Stores, China.
VIP card launch O2O
mobile commerce case
study:
https://www.youtube.com/
watch?v=VIBsB6gy-2o
http://v.youku.com/v_show/
id_XOTQwOTM2MTM2
PARKSON DEPARTMENT STORE’S WECHAT CHRISTMAS CAMPAIGN
27. 4. We develop social & CRM campaigns via Weibo &
WeChat
UNIVERSITY OF TECHNOLOGY, SYDNEY: SOCIAL MEDIA CAMPAIGN
28. Unilever China: Clear Shampoo HTML website
• First @me ever for Unilever China in 2011: A non-flash HTML5 website design while introducing a game-
like experience to its product sec@on.
31. HP TouchSmart campaign:
We came up with the idea of photo-tagging in 2006-2007 before Facebook arrived in Asia
hMp://www.youtube.com/watch?v=CqXkfvErPsU
The beauty of this Asia-Pacific region
campaign is that it revolves around
an unique social networking portal
that allowed people to tag their
pictures, as well as tagging their
music pieces to their photo albums
or the albums of other people on the
site and vice versa.
This was done before Facebook
arrived in Asia, before Facebook
introduced photo-tagging, which
made it such a hit with people in the
world today.
hMp://v.youku.com/v_show/id_XMzM2MjU3NDg0.html
32. Adidas Trophy Raiders Facebook gaming campaign for Southeast Asia
Campaign video: http://www.youtube.com/watch?v=SGV5FdgUG5U
hMp://v.youku.com/v_show/id_XMjkyMjExMDEy.html
With this Facebook campaign, we gave the fans the power to change club history for Real
Madrid, Liverpool FC, Chelsea FC, FC Bayern Munich and AC Milan on Facebook.
While hardcore club fans seek to safeguard clubs’ trophies or victories, casual gamers on
Facebook playfully stole these trophies away to change their clubs’ history with each
successful raid via history-changing game notifications.
Without the use of any paid media as traffic drivers, thousands of new fans participated in
a mass hunt of fans codes on blogs, forums and twitter profiles for fans codes that can
give them raiding points to steal trophies. In less than 6 weeks, the adidas football
Facebook page gained over 130,000 new fans from 4 Southeast Asian countries with a
30% jump in sales of club jerseys (a key campaign KPI).
33. Adidas Trophy Raiders Facebook gaming campaign for Southeast Asia
Campaign video: http://www.youtube.com/watch?v=SGV5FdgUG5U hMp://v.youku.com/v_show/id_XMjkyMjExMDEy.html
Deployed on adidas’ global Facebook page: www.facebook.com/adidasfootball
34. Martell VSOP – The Ultimate Start-up Space Entrepreneur Challenge:
Case study video: http://www.youtube.com/watch?v=36h1rKVn6iI
For viewing in China: http://v.youku.com/v_show/id_XNTI5NDM2ODg0.html
35. Martell VSOP brand was associated with the older Chinese-speaking crowd. To engage English Singaporean speakers, we gave
a challenge: "If you have 760 square feet of shop space at Clarke Quay, what would you do with it?"
Entrepreneurs were asked to send in their start-up ideas as videos and Martell VSOP was able to successfully engage them, while
transforming them into brand advocates. This drew the attention and support of venture capitalists for startups while key
entrepreneur bloggers aggressively blogged about the campaign and getting their fans to support the campaign. This was a clear
seismic shift to a more progressive and entrepreneurial brand perception for Martell VSOP.
Campaign accolades as digital lead:
- Free monthly coverage by 100 blogs, forums and
social networks with large followings in
Singapore.
- 26.3 million search results for the phrase
“ultimate start up space” with a 40% jump in
search traffic.
- 29,442 accumulated fans on Facebook and
60,111 followers on Twitter
- 2.4 million unique views on all social media.
- Developed a creative take-over of the
Facebook group page via a self-created
Facebook banners:
http://www.youtube.com/watch?v=-
m9QDG-4Mh0
Martell VSOP – The Ultimate Start-up Space Entrepreneur Challenge:
Case study video: http://www.youtube.com/watch?v=36h1rKVn6iI
36. HP Toyama campaign 2007:
Digital-led Integrated campaign video: http://youtu.be/BENvkqRaaLs
For viewing in China: http://v.youku.com/v_show/id_XNDMzMDcwNjQw.html
The most successful award winning user generated content campaign of
2007 in Asia with over 18,000 search results on Google.
39. HP Toyama campaign 2007:
Mobile video: http://www.youtube.com/watch?v=kogGY6pI2sY
40. HP Asia-Pac Business PC campaign 2006:
A self-help book approach to show IT Managers and Business owners what type of cost savings they will
achieve by investing in HP Business PCs.
41. Hobby: Volunteering for causes with my digital expertise like this United Nations campaign:
Spread by word of mouth on Facebook, the campaign generated interest among indie musicians to create songs that sound out
the need to free women trapped in human trafficking. The website calculates every interaction on the site as an action that
sounds out against the evil of human trafficking. The music content was later re-used as a CD direct mailer sent to the other UN
departments and the US embassy: http://soundout.sg