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Developing an Online Narrative

         Ken Partain
Connect With Me

  Website – WeMakeMarketingEasy.com

  Facebook – Facebook.com/IPGSearchMarketing

  Twitter – Twitter.com/kenpartain

  LinkedIn – Linkedin.com/in/kenpartain

  Google+ - http://EZ.com/IPGGooglePlus
Agenda
Agenda

  Your Story
Agenda

  Your Story

  What is Social Media?
Agenda

  Your Story

  What is Social Media?

  Why Social Media?
Agenda

  Your Story

  What is Social Media?

  Why Social Media?

  Have a Plan
Agenda

  Your Story

  What is Social Media?

  Why Social Media?

  Have a Plan

  Creating Content
Agenda

  Top 5 Social Networks
Agenda

  Top 5 Social Networks

  Best Practices
Agenda

  Top 5 Social Networks

  Best Practices

  Tools & Resources
Agenda

  Top 5 Social Networks

  Best Practices

  Tools & Resources

  Measuring Your Success
Your Story
Your Story

                               Set Your Positioning




http://www.entrepreneur.com/video/223199
Your Story

                               Set Your Positioning

                                           Who are you?




http://www.entrepreneur.com/video/223199
Your Story

                               Set Your Positioning

                                           Who are you?

                                           What do you do?




http://www.entrepreneur.com/video/223199
Your Story

                               Set Your Positioning

                                           Who are you?

                                           What do you do?

                                           Why does it matter?




http://www.entrepreneur.com/video/223199
Your Story

                               Set Your Positioning

                                           Who are you?

                                           What do you do?

                                           Why does it matter?

                                           Why are you better?




http://www.entrepreneur.com/video/223199
Your Story

                               Set Your Positioning

                               Identify Your Target Audience




http://www.entrepreneur.com/video/223199
Your Story

                               Set Your Positioning

                               Identify Your Target Audience

                               Create Personas for Your Customers




http://www.entrepreneur.com/video/223199
Your Story

                               Set Your Positioning

                               Identify Your Target Audience

                               Create Personas for Your Customers

                               Determine Which Networks are Best for You




http://www.entrepreneur.com/video/223199
What is Social Media?
What is Social Media?

       “Social media is about giving you an alternate
       channel to connect with new or existing
       customers, demonstrate your expertise, solve
       problems, or promote products with the goal of
       providing customer service, building loyalty, and
       making sales.” - Michael Gray
Why Social Media?
Why Social Media?


  People buy from people they Know, Like and Trust
Why Social Media?

       Social Media facilitates:
Why Social Media?

       Social Media facilitates:

       Know – Awareness
Why Social Media?

       Social Media facilitates:

       Know – Awareness

       Like – Engagement
Why Social Media?

       Social Media facilitates:

       Know – Awareness

       Like – Engagement

       Trust – Transaction / Purchase / Referral
Have a Plan
Have a Plan

       Hub & Spoke
Icon Source - http://www.digitalsurgeons.com/blog/design/social-media-icon-set/
Icon Source - http://www.digitalsurgeons.com/blog/design/social-media-icon-set/
Creating Content (or what to write about and share?)
Creating Content (or what to write about and share?)

         New Restaurants, Shops and Developments
Creating Content (or what to write about and share?)

         New Restaurants, Shops and Developments

         Pictures and Videos
Creating Content (or what to write about and share?)

         New Restaurants, Shops and Developments

         Pictures and Videos

         Local Events
Creating Content (or what to write about and share?)

         New Restaurants, Shops and Developments

         Pictures and Videos

         Local Events

         Local News
Creating Content (or what to write about and share?)

         New Restaurants, Shops and Developments

         Pictures and Videos

         Local Events

         Local News

         Check-ins
The Top 5 Social Networks
The Top 5 Social Networks

       Facebook
The Top 5 Social Networks

       Facebook

       Twitter
The Top 5 Social Networks

       Facebook

       Twitter

       Pinterest
The Top 5 Social Networks

       Facebook

       Twitter

       Pinterest

       LinkedIn
The Top 5 Social Networks

       Facebook

       Twitter

       Pinterest

       LinkedIn

       Google+
Best Practices
Best Practices

Be Respectful
Best Practices

Be Respectful
Treat networks separately
Best Practices

Be Respectful
Treat networks separately
Customize your message
Best Practices

Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Best Practices

Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Best Practices

Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
Best Practices

Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
Add personal notes and pictures
Best Practices

Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
Add personal notes and pictures
Don't ignore your audience
Best Practices

Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
Add personal notes and pictures
Don't ignore your audience
Don't leave accounts unattended
Best Practices

Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
Add personal notes and pictures
Don't ignore your audience
Don't leave accounts unattended
Keep calm when responding to something negative
Tools & Resources
Tools & Resources
       Buffer
Tools & Resources
       Buffer

       Hootsuite
Tools & Resources
       Buffer

       Hootsuite

       Tweetdeck
Tools & Resources
       Buffer

       Hootsuite

       Tweetdeck

       Seesmic
Tools & Resources
       Buffer

       Hootsuite

       Tweetdeck

       Seesmic

       Google Analytics
Tools & Resources
       Buffer

       Hootsuite

       Tweetdeck

       Seesmic

       Google Analytics

       SocialMediaExaminer.com
Measuring Your Successes
Measuring Your Successes
       Success Depends on Your Goals
Measuring Your Successes
       Success Depends on Your Goals

           Followers            Pins

           Likes                Shares

           Mentions             Website Traffic

           Reach                Website Engagement

           Retweets             Sales
Questions?
Connect With Me

  Website – WeMakeMarketingEasy.com

  Facebook – Facebook.com/IPGSearchMarketing

  Twitter – Twitter.com/kenpartain

  LinkedIn – Linkedin.com/in/kenpartain

  Google+ - http://EZ.com/IPGGooglePlus
Thank you!

         Ken Partain
kenpartain@wemakemarketingeasy.com

        512-651-2963

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Developing An Online Narrative

  • 1. Developing an Online Narrative Ken Partain
  • 2. Connect With Me Website – WeMakeMarketingEasy.com Facebook – Facebook.com/IPGSearchMarketing Twitter – Twitter.com/kenpartain LinkedIn – Linkedin.com/in/kenpartain Google+ - http://EZ.com/IPGGooglePlus
  • 4. Agenda Your Story
  • 5. Agenda Your Story What is Social Media?
  • 6. Agenda Your Story What is Social Media? Why Social Media?
  • 7. Agenda Your Story What is Social Media? Why Social Media? Have a Plan
  • 8. Agenda Your Story What is Social Media? Why Social Media? Have a Plan Creating Content
  • 9. Agenda Top 5 Social Networks
  • 10. Agenda Top 5 Social Networks Best Practices
  • 11. Agenda Top 5 Social Networks Best Practices Tools & Resources
  • 12. Agenda Top 5 Social Networks Best Practices Tools & Resources Measuring Your Success
  • 14. Your Story Set Your Positioning http://www.entrepreneur.com/video/223199
  • 15. Your Story Set Your Positioning Who are you? http://www.entrepreneur.com/video/223199
  • 16. Your Story Set Your Positioning Who are you? What do you do? http://www.entrepreneur.com/video/223199
  • 17. Your Story Set Your Positioning Who are you? What do you do? Why does it matter? http://www.entrepreneur.com/video/223199
  • 18. Your Story Set Your Positioning Who are you? What do you do? Why does it matter? Why are you better? http://www.entrepreneur.com/video/223199
  • 19. Your Story Set Your Positioning Identify Your Target Audience http://www.entrepreneur.com/video/223199
  • 20. Your Story Set Your Positioning Identify Your Target Audience Create Personas for Your Customers http://www.entrepreneur.com/video/223199
  • 21. Your Story Set Your Positioning Identify Your Target Audience Create Personas for Your Customers Determine Which Networks are Best for You http://www.entrepreneur.com/video/223199
  • 22. What is Social Media?
  • 23. What is Social Media? “Social media is about giving you an alternate channel to connect with new or existing customers, demonstrate your expertise, solve problems, or promote products with the goal of providing customer service, building loyalty, and making sales.” - Michael Gray
  • 25. Why Social Media? People buy from people they Know, Like and Trust
  • 26. Why Social Media? Social Media facilitates:
  • 27. Why Social Media? Social Media facilitates: Know – Awareness
  • 28. Why Social Media? Social Media facilitates: Know – Awareness Like – Engagement
  • 29. Why Social Media? Social Media facilitates: Know – Awareness Like – Engagement Trust – Transaction / Purchase / Referral
  • 31. Have a Plan Hub & Spoke
  • 32.
  • 33. Icon Source - http://www.digitalsurgeons.com/blog/design/social-media-icon-set/
  • 34. Icon Source - http://www.digitalsurgeons.com/blog/design/social-media-icon-set/
  • 35. Creating Content (or what to write about and share?)
  • 36. Creating Content (or what to write about and share?) New Restaurants, Shops and Developments
  • 37. Creating Content (or what to write about and share?) New Restaurants, Shops and Developments Pictures and Videos
  • 38. Creating Content (or what to write about and share?) New Restaurants, Shops and Developments Pictures and Videos Local Events
  • 39. Creating Content (or what to write about and share?) New Restaurants, Shops and Developments Pictures and Videos Local Events Local News
  • 40. Creating Content (or what to write about and share?) New Restaurants, Shops and Developments Pictures and Videos Local Events Local News Check-ins
  • 41. The Top 5 Social Networks
  • 42. The Top 5 Social Networks Facebook
  • 43. The Top 5 Social Networks Facebook Twitter
  • 44. The Top 5 Social Networks Facebook Twitter Pinterest
  • 45. The Top 5 Social Networks Facebook Twitter Pinterest LinkedIn
  • 46. The Top 5 Social Networks Facebook Twitter Pinterest LinkedIn Google+
  • 49. Best Practices Be Respectful Treat networks separately
  • 50. Best Practices Be Respectful Treat networks separately Customize your message
  • 51. Best Practices Be Respectful Treat networks separately Customize your message Update and promote accordingly
  • 52. Best Practices Be Respectful Treat networks separately Customize your message Update and promote accordingly Help and promote others
  • 53. Best Practices Be Respectful Treat networks separately Customize your message Update and promote accordingly Help and promote others Repurpose content
  • 54. Best Practices Be Respectful Treat networks separately Customize your message Update and promote accordingly Help and promote others Repurpose content Add personal notes and pictures
  • 55. Best Practices Be Respectful Treat networks separately Customize your message Update and promote accordingly Help and promote others Repurpose content Add personal notes and pictures Don't ignore your audience
  • 56. Best Practices Be Respectful Treat networks separately Customize your message Update and promote accordingly Help and promote others Repurpose content Add personal notes and pictures Don't ignore your audience Don't leave accounts unattended
  • 57. Best Practices Be Respectful Treat networks separately Customize your message Update and promote accordingly Help and promote others Repurpose content Add personal notes and pictures Don't ignore your audience Don't leave accounts unattended Keep calm when responding to something negative
  • 60. Tools & Resources Buffer Hootsuite
  • 61. Tools & Resources Buffer Hootsuite Tweetdeck
  • 62. Tools & Resources Buffer Hootsuite Tweetdeck Seesmic
  • 63. Tools & Resources Buffer Hootsuite Tweetdeck Seesmic Google Analytics
  • 64. Tools & Resources Buffer Hootsuite Tweetdeck Seesmic Google Analytics SocialMediaExaminer.com
  • 66. Measuring Your Successes Success Depends on Your Goals
  • 67. Measuring Your Successes Success Depends on Your Goals Followers Pins Likes Shares Mentions Website Traffic Reach Website Engagement Retweets Sales
  • 69. Connect With Me Website – WeMakeMarketingEasy.com Facebook – Facebook.com/IPGSearchMarketing Twitter – Twitter.com/kenpartain LinkedIn – Linkedin.com/in/kenpartain Google+ - http://EZ.com/IPGGooglePlus
  • 70. Thank you! Ken Partain kenpartain@wemakemarketingeasy.com 512-651-2963