14. Your Story
Set Your Positioning
http://www.entrepreneur.com/video/223199
15. Your Story
Set Your Positioning
Who are you?
http://www.entrepreneur.com/video/223199
16. Your Story
Set Your Positioning
Who are you?
What do you do?
http://www.entrepreneur.com/video/223199
17. Your Story
Set Your Positioning
Who are you?
What do you do?
Why does it matter?
http://www.entrepreneur.com/video/223199
18. Your Story
Set Your Positioning
Who are you?
What do you do?
Why does it matter?
Why are you better?
http://www.entrepreneur.com/video/223199
19. Your Story
Set Your Positioning
Identify Your Target Audience
http://www.entrepreneur.com/video/223199
20. Your Story
Set Your Positioning
Identify Your Target Audience
Create Personas for Your Customers
http://www.entrepreneur.com/video/223199
21. Your Story
Set Your Positioning
Identify Your Target Audience
Create Personas for Your Customers
Determine Which Networks are Best for You
http://www.entrepreneur.com/video/223199
23. What is Social Media?
“Social media is about giving you an alternate
channel to connect with new or existing
customers, demonstrate your expertise, solve
problems, or promote products with the goal of
providing customer service, building loyalty, and
making sales.” - Michael Gray
53. Best Practices
Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
54. Best Practices
Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
Add personal notes and pictures
55. Best Practices
Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
Add personal notes and pictures
Don't ignore your audience
56. Best Practices
Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
Add personal notes and pictures
Don't ignore your audience
Don't leave accounts unattended
57. Best Practices
Be Respectful
Treat networks separately
Customize your message
Update and promote accordingly
Help and promote others
Repurpose content
Add personal notes and pictures
Don't ignore your audience
Don't leave accounts unattended
Keep calm when responding to something negative