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Ok, I’ve Got an App —
          Now How Do I Market it?
          Mobile Marketing Basics




@KennyNorton                   Pod Camp Toronto 2013
Who am I?
•   Kenny Norton
•   Digital Marketing Manager @ theScore
•   Former Sysomos Employee
•   Former RIM / BlackBerry employee
•   Passionate in Mobile / Digital – Driving Growth




    @KennyNorton                        Pod Camp Toronto 2013
Kobe or LeBron?.... On Twitter




@KennyNorton              Pod Camp Toronto 2013
The Basics
• Assumption: you or your company have an
  app or will have one
• Have a website / micro-site that shows off
  the app and it’s capabilities
• Have a video if possible to show off
  capabilities
• Link to app store downloads, contact
  options and social presences

  @KennyNorton                       Pod Camp Toronto 2013
Doing it right. Flipboard




@KennyNorton            Pod Camp Toronto 2013
App Store SEO
• App Store SEO aka “ASO” – App Store
  Optimization
• Increase your app’s discoverability via
  search
• Different for iTunes App Store and Android
  Google Play Store



  @KennyNorton                       Pod Camp Toronto 2013
Apple App Store
• Key word section is very important
   – Don’t use spaces (score,sports = score, sports)
   – Don’t bother with plurals (SCORE = Score and
     Scores)
• Doesn’t matter how many times you write a word
  in the description
• Keywords and screenshots only updated with an
  app submission
• App submission process (5-10 business days)

   @KennyNorton                             Pod Camp Toronto 2013
Google Play
• No key word area
   – The 5 Times Rule: the more you mention a keyword the
     more you will rank for that key word in search (up to 5
     times) – Don’t key word dump.
• The name of the app
   – Use keywords if possible.
        • For example: theScore: Sports and Scores is > theScore
• Track!
   – Some key word changes can increase by 100’s of spots
• Demo video
• Can change all of the above very quickly with little review time

    @KennyNorton                                            Pod Camp Toronto 2013
App Store Basic Tips
• Have GOOD screenshots of the best / most
  visual parts of your app
• Have an excellent logo. This is your brand to
  the user – does it relate to the app?
• Pay very close attention to your user ratings –
  if people discover you and your ratings are
  bad they’ll avoid you – wasted effort
• Ranks: Apple: “What have you done for me
  lately.” Google: “What have you done for me.”
  @KennyNorton                          Pod Camp Toronto 2013
Social Media
• Sharing from your app to FB / Twitter –
  increases discoverability – “Hey, what’s
  that?”
• Customer Service Tool
• Potential inbound marketing tool
• Facebook App Center



   @KennyNorton                        Pod Camp Toronto 2013
Facebook App Center
•   Apps that have proper Facebook integration
•   Convenient Send to Mobile Button
•   Accurate insights – Shares, usage, conversions
•   “Your friends are using it.”
•   Incredibly targeted advertising for your app




    @KennyNorton                        Pod Camp Toronto 2013
QR Codes
• When is a QR code most effective?
  – Print, signage, business cards etc.
    Anything tangible
  – Do not put it on TV, website – nobody will scan
• Make it worth it – give them some value
• Try app.lk from Distimo – free resource,
  detects your mobile phone platform and
  directs you to appropriate app store

   @KennyNorton                            Pod Camp Toronto 2013
QR Codes – II
                 More Pointers
• Make sure the link is shortened, the longer
  the link, the longer the load time for the user.
• Make sure it works! Test it!
• Call to action: “Scan to download”
• Make sure destination is mobile optimized
• Measure!
• If it’s to download your app, direct them
  straight to the app store
  @KennyNorton                          Pod Camp Toronto 2013
QR Codes – III
                 Get Creative
• Get creative. Not all QR codes need to be
  boring.
• Small fee ~ $50-75
• QRLicious.com




  @KennyNorton                        Pod Camp Toronto 2013
Mobile Marketing
                -No Budget
• Contra marketing – Promote another app / web
  site within your app, and have them promote
  your app
• Press Pickup – Reach out to influential mobile
  blogs with a pitch for pick up on blogs like
  “Android Central” can generate a huge spike in
  downloads – Helps if you have a website / video
• Promote ALL the time

   @KennyNorton                           Pod Camp Toronto 2013
Mobile Marketing
               -HUGE Budget
• Conversions = New Downloads
• Ask: Is a conversion worth it?
• Google Ad Words – Cheap at first and
  require little set up but can be expensive
  – Google Ad Words - Banner Ads, Text Ads,
    YouTube Pre Roll
  – Paid Ad network: Millennial, JumpTap etc.
       • Approximately $2.00 on iOS, $1.75 on Android
   @KennyNorton                                  Pod Camp Toronto 2013
Mobile Marketing Tools
Mobile Marketing Tools
             -ALL Free
• Tools to help you market your app
• Distimo – Tracks your downloads
• Bit.ly – Tracks clicks on links
• App.lk – Have Android / iOS? Use this to
  detect and serve the right link
• App Annie – Get daily email breakdowns or
  view international store ranks

    @KennyNorton                    Pod Camp Toronto 2013
Distimo – App Store Downloads




@KennyNorton           Pod Camp Toronto 2013
Bit.ly – Clicks. How many &
 Where are they coming from?




@KennyNorton            Pod Camp Toronto 2013
App.lk (via Distimo) – Mobile
  Detection for multiple platforms




@KennyNorton              Pod Camp Toronto 2013
App Annie – Daily app stats
         delivered by email




@KennyNorton                Pod Camp Toronto 2013
Questions?

T: twitter.com/KennyNorton
L: linkedin.com/in/kennylnorton
E: kenny.norton@thescore.com
                                           ?
App: theScore (iOS, Android, BlackBerry 10,
   Windows Phone) mobile.thescore.com
                             Scan to Download ->


   @KennyNorton                            Pod Camp Toronto 2013

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Ok, I’ve Got An App. Now How Do I Market It? - Mobile Marketing Basics.

  • 1. Ok, I’ve Got an App — Now How Do I Market it? Mobile Marketing Basics @KennyNorton Pod Camp Toronto 2013
  • 2. Who am I? • Kenny Norton • Digital Marketing Manager @ theScore • Former Sysomos Employee • Former RIM / BlackBerry employee • Passionate in Mobile / Digital – Driving Growth @KennyNorton Pod Camp Toronto 2013
  • 3. Kobe or LeBron?.... On Twitter @KennyNorton Pod Camp Toronto 2013
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  • 5. The Basics • Assumption: you or your company have an app or will have one • Have a website / micro-site that shows off the app and it’s capabilities • Have a video if possible to show off capabilities • Link to app store downloads, contact options and social presences @KennyNorton Pod Camp Toronto 2013
  • 6. Doing it right. Flipboard @KennyNorton Pod Camp Toronto 2013
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  • 8. App Store SEO • App Store SEO aka “ASO” – App Store Optimization • Increase your app’s discoverability via search • Different for iTunes App Store and Android Google Play Store @KennyNorton Pod Camp Toronto 2013
  • 9. Apple App Store • Key word section is very important – Don’t use spaces (score,sports = score, sports) – Don’t bother with plurals (SCORE = Score and Scores) • Doesn’t matter how many times you write a word in the description • Keywords and screenshots only updated with an app submission • App submission process (5-10 business days) @KennyNorton Pod Camp Toronto 2013
  • 10. Google Play • No key word area – The 5 Times Rule: the more you mention a keyword the more you will rank for that key word in search (up to 5 times) – Don’t key word dump. • The name of the app – Use keywords if possible. • For example: theScore: Sports and Scores is > theScore • Track! – Some key word changes can increase by 100’s of spots • Demo video • Can change all of the above very quickly with little review time @KennyNorton Pod Camp Toronto 2013
  • 11. App Store Basic Tips • Have GOOD screenshots of the best / most visual parts of your app • Have an excellent logo. This is your brand to the user – does it relate to the app? • Pay very close attention to your user ratings – if people discover you and your ratings are bad they’ll avoid you – wasted effort • Ranks: Apple: “What have you done for me lately.” Google: “What have you done for me.” @KennyNorton Pod Camp Toronto 2013
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  • 13. Social Media • Sharing from your app to FB / Twitter – increases discoverability – “Hey, what’s that?” • Customer Service Tool • Potential inbound marketing tool • Facebook App Center @KennyNorton Pod Camp Toronto 2013
  • 14. Facebook App Center • Apps that have proper Facebook integration • Convenient Send to Mobile Button • Accurate insights – Shares, usage, conversions • “Your friends are using it.” • Incredibly targeted advertising for your app @KennyNorton Pod Camp Toronto 2013
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  • 16. QR Codes • When is a QR code most effective? – Print, signage, business cards etc. Anything tangible – Do not put it on TV, website – nobody will scan • Make it worth it – give them some value • Try app.lk from Distimo – free resource, detects your mobile phone platform and directs you to appropriate app store @KennyNorton Pod Camp Toronto 2013
  • 17. QR Codes – II More Pointers • Make sure the link is shortened, the longer the link, the longer the load time for the user. • Make sure it works! Test it! • Call to action: “Scan to download” • Make sure destination is mobile optimized • Measure! • If it’s to download your app, direct them straight to the app store @KennyNorton Pod Camp Toronto 2013
  • 18. QR Codes – III Get Creative • Get creative. Not all QR codes need to be boring. • Small fee ~ $50-75 • QRLicious.com @KennyNorton Pod Camp Toronto 2013
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  • 20. Mobile Marketing -No Budget • Contra marketing – Promote another app / web site within your app, and have them promote your app • Press Pickup – Reach out to influential mobile blogs with a pitch for pick up on blogs like “Android Central” can generate a huge spike in downloads – Helps if you have a website / video • Promote ALL the time @KennyNorton Pod Camp Toronto 2013
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  • 22. Mobile Marketing -HUGE Budget • Conversions = New Downloads • Ask: Is a conversion worth it? • Google Ad Words – Cheap at first and require little set up but can be expensive – Google Ad Words - Banner Ads, Text Ads, YouTube Pre Roll – Paid Ad network: Millennial, JumpTap etc. • Approximately $2.00 on iOS, $1.75 on Android @KennyNorton Pod Camp Toronto 2013
  • 24. Mobile Marketing Tools -ALL Free • Tools to help you market your app • Distimo – Tracks your downloads • Bit.ly – Tracks clicks on links • App.lk – Have Android / iOS? Use this to detect and serve the right link • App Annie – Get daily email breakdowns or view international store ranks @KennyNorton Pod Camp Toronto 2013
  • 25. Distimo – App Store Downloads @KennyNorton Pod Camp Toronto 2013
  • 26. Bit.ly – Clicks. How many & Where are they coming from? @KennyNorton Pod Camp Toronto 2013
  • 27. App.lk (via Distimo) – Mobile Detection for multiple platforms @KennyNorton Pod Camp Toronto 2013
  • 28. App Annie – Daily app stats delivered by email @KennyNorton Pod Camp Toronto 2013
  • 29. Questions? T: twitter.com/KennyNorton L: linkedin.com/in/kennylnorton E: kenny.norton@thescore.com ? App: theScore (iOS, Android, BlackBerry 10, Windows Phone) mobile.thescore.com Scan to Download -> @KennyNorton Pod Camp Toronto 2013