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Building a
Social Brand
from Scratch,
One City Block at
a Time
!
!
Kendall Shiffler
Results Oriented Social Media Summit
September 8, 2012
!
@kendallanne
@ddesigndistrict
Goals
RAISE the
sea level

1.

(Rising real estate values = $)
2.

Establish & introduce
the Design District
as a BRAND
Give the
Design District an
ONLINE presence
3.
4.

Establish ourselves
as EXPERTS on
the Design District
Long-term branding
effort NOT a
direct sales tool
STEP 1:

Produce LOTS of
Quality Content
CHALLENGE 1:

Produce LOTS of
Quality Content
STEP 2:

Get the Word Out
yo

framed
ve been
u’

^

o on
e your phot
se

line at

.c
weroaklawn
www.lo

om
Step 2 Continued:

Get the Word Out
via Social Media
STEP 3:

REALLY
get the
Word Out
STEP 4:

Successfully
maintain; keep
buzz alive
Results
60%
of sales
generated via
blog
!

32%
premium for
product
600+
“Ask Kendall” inquiries
since launch
200
per year average
3-5
asks a week
“The area’s moment as
the city’s “it” district
has finally arrived.”
Design District properties
rents raised
50% over 4 years
!

Fully leased
Social/blogging
platform has been
renewed for
4 years
!

(while other marketing
initiatives have been cut)
5,000 SF
5 year
lease
!

(resulted from lead
cultivation on twitter)
Lessons Learned
Social is not
just for big biz

Social is a full
time job

Lessons Learned

Social takes
patience
Social
produces
results
QUESTIONS?
!
!
!
!
!
www.dallasdesigndistrict.com
kendall@dallasdesigndistrict.com
@kendallanne
@ddesigndistrict

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Get Results with Social Media: A Case Study of the Dallas Design District