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…a new generation in
                “sunless tanning”




Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 1
FIRSTLY…. Thank you for your purchase , we are ce rtain that you will have
many ye ars of use from your HVLP Spray Tanning Machine and “Thank You”
for choosing “Comple te Tanning Solutions!

I would like to share with you a brief outline of who we are and how we came
about getting into this explosive industry.     Well, we started in the tanning
industry, back in 2001 where we bought and sold indoor tanning equipment so,
there is not a lot we donʼt know about the skin and tanning!

We were fortunate enough to get involved with a leading Australian Spray
Tanning Company who pioneered the spray tanning evolution and we learnt a
great deal about this new sunless generation.

We set about creating the very best HVLP Spray Gun that money could buy and
had many failures in the initial stages. We invested a great deal of research and
development, money, time, effort and energy into getting it right and we firmly
believe that we have got it right because, they say that “Imitation is the best
form of flattery”??

There are a number of HVLP Spray Guns available on the market that look like
ours but, they are not! As I have mentioned, we invested time and money into
our spray gun, so we know just how good it is because, we built it!

Every product we sell, we have either created personally or sourced personally…
We formulated our own solution in our kitchen at home some years back and
have watched it evolve into a high selling product. We have just finished
working with a leading cosmetic manufacturer in Hong Kong to improve our
solution and we are ecstatic with the results and 100% certain that you will be to.

Early in 2010 we decided to relocate our business to Hong Kong to better serve
our customers demands from all over the world! We have logistical warehousing
in Australia, the USA, the UK and New Zealand. We own the majority of the
intellectual property for our range of products except the turbine and the tent.
However, we have additional quality control in place for the manufacturing of
these two products.

The Turbine has always been manufactured in China because there is only one
manufacturer in the whole world for this particular turbine and our spray gun is
now manufactured in Taiwan, we have set up our factory there to produce the
same quality product that was produced in Australia. Our disposables and
accessories have always been manufactured in China under our specifications
and the sunless tanning solution is now manufactured in Hong Kong.

This move has been a huge step for us personally and professionally and we just
wanted to assure you that your warranty and the quality of our spray tanning
equipment and accessories will never be jeopardized by our move to Hong Kong

If you are worried about anything at all please do not hesitate to contact me
personally at Sandra@completetanningsolutions.com so, go on and have some
fun with your new spray tanning equipment.




  Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 2
1.
Your Equipment and setting it up
Remove your spray equipment from the box.
There are four (4) parts that make the complete spray system.

  1   Spray Turbine
  1   Polyflex Hose
  1   HVLP Spray Gun
  1   Spray Turbine Filter




 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 3
Turbine Filter
All Australian and UK Machines come standard with the Turbine Filter.
USA machines are not fitted with them as yet but, if you would like one
when you place your next order please request one to be included with
your order ‘complimentary’

If your machine includes a filter, please fit it to the base of your turbine
where the machine draws in the air. You can hand wash the filter
material in warm soapy water and rinse it in cool water and allow to air
dry as required.

You can also place a small drop of your favourite aromatherapy oil onto
the filter material to give your room a fresh scent.

We do not cover the warranty for a turbine that has been neglected. It
is important to wash the filter and to keep the turbine in a clean air
environment.


HVLP Advanced Spray Gun
Your new spray tanning system uses a HVLP Advanced Spray Tanning
Gun. HVLP is (High Volume Low Pressure). This is the type of spraying that
allows you to spray accurately but, without the overspray that occurs
with high pressure “air type” equipment. This particular spray gun is
extremely easy to use, very safe and reduces the amount of solution
used. The soft air deposits the solution more efficiently on the skin, reducing waste
and overspray. The high volume and low pressure results in a faster application time,
due to the larger fan pattern that puts out more solution at one time.

HVLP allows for total body application in less than seven (7) minutes and because of
the reduced application time, with HVLP spraying it decreases operator fatigue, and
more clients can be sprayed in a given time frame, allowing for the possibility of
increased profits.

 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 4
Your HVLP Spray Gun

No 4 is the fluid adjustment screw, turn it clockwise for less solution & anti clockwise for more solution.




                                                                                No. 10 Make sure the
                                                                                fluid pipe is pushed in
                                                                                nice and tight

       This is the black seal
        and if you can see
         the letters “CTS”
        then you have the
        seal in the correct
                 way




   2        fluid needle assembly                       10         fluid tube
   3        spring                                      11         black seal
   4        fluid adjusting screw                       12         cup
   5        gun body                                    13         fluid needle packing
   6        air flow                                    14         needle packing screw
   7        fluid tip                                   15         trigger
   8        air cap                                     16         trigger pin
   9        lock ring                                   17         nozzle washer




       Complete Tanning SOLUTIONS Pty Ltd       “Spray Tanning Training Manual”       26112009          page 5
How to care for your spray gun
 This is an image of the back section of your spray gun, where the very important
 “fluid adjustment screw” is located as per figure #4 on image 1




                                                                 clockwise (1)
                                                                 decrease


anti-
clockwise
(2)increase




  •   To DECREASE the amount of solution coming out of your spray gun turn the “fluid
      adjusting screw” CLOCKWISE.

  •   To INCREASE The amount of solution coming out of your spray gun turn the Turn
      the “fluid adjusting screw” ANTI-CLOCKWISE.

  •   “WASH IN HOT SOAPY WATER FIRST - BEFORE FIRST USE, THEN RINSE THOROUGHLY
      IN COLD WATER” – Remove the cup from the spray gun and then fill a sink or
      bucket with warm soapy water.

  •   Turn the "fluid adjusting screw "anti-clockwise to increase the amount of fluid
      and place the top section of the spray gun in the bucket or sink and pull the
      trigger a few times to allow the soapy water to flow through the gun.

  •   THEN RINSE THOROUGHLY IN COLD WATER. – remember to reduce the amount of
      fluid that will come out by turning the “fluid adjusting screw” clockwise before
      spraying your next client. THEN ALLOW YOUR GUN TO AIR DRY OR SHAKE IT DRY

  •   YOU SHOULD WASH/RINSE YOUR SPRAY GUN AT THE END OF EVERY DAY AS PER
      THE ABOVE INSTRUCTIONS.

  •   REMEMBER – to place the seal back in the correct way – as per the image


  Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 6
TROUBLE SHOOTING…YOUR SPRAY GUN


NOTICE THIS
GROOVE IT MUST
FACES UP INTO THE
TOP SECTION OF THE
GUN.
IF THIS SEAL IS
INSERTED
INCORRECTLY THEN
YOUR GUN WILL LEAK




     •   Your spray gun should look like the image below when the seal is in:




NOTICE YOU
CAN SEE
THE WORD
ʻCTSʼ IF YOU
CANNOT
SEE THIS
THEN THE
SEAL IS IN
THE WRONG
WAY




 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 7
Fluid
                                                                                     Adjusting
                                                                                      Screw




            It is important
            that the fluid
            pipe is
            inserted
            firmly into the
            spray gun
            and that the
            angle faces
            forward




Part No. 14
If your spray gun EVER LEAKS
near the trigger or the stainless
steel pin you may need to
adjust this brass screw with
your little silver spanner that
was provided with your spray
gun.




But, donʼt over tighten it, if you
cannot pull the trigger then
loosen it off just a little




   Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009      page 8
Some Further Tips……..

     •   Make sure you push the fluid pipe as per figure #10 firmly into the spray
         gun.


     •   You are now ready to fill the cup with your solution but, do not over fill it.
         Do this on a flat surface and then carefully tighten the top section of the
         gun onto the cup and close it tight.


     •   Adjust the fluid adjusting screw so, there is no pull on the trigger and then
         turn the fluid adjusting screw anti-clockwise a little at a time so that ONLY
         a small amount of lotion is coming out when you pull the trigger.


     •   Less is best, until you have mastered your technique


     •   Always remember to keep the gun fairly level and follow the natural
         contour of the body and keep the gun the same distance from the body
         at all times.


     •   If the trigger is ever a little sticky, turn the “fluid adjusting screw” anti-
         clockwise so, there is a lot of give in the trigger and pull the trigger back
         and forth a few times BUT, remember to reduce the amount of fluid by
         turning the “fluid adjusting screw” clockwise before spraying your next
         client


     •   If the solution is bubbling or running on the skin then please check the
         following:

         Spraying too close
         Spraying too slow
         Too much solution is coming out, you need to reduce the amount of
         solution by turning the fluid adjustment screw clockwise

         Or it could be all of the above it, is a process of elimination until you are
         comfortable with your technique

     •   Remember to screw the cup up as tightly as you can, if the solution is
         bubbling inside the cup them you need to check that you have the
         black seal in correctly and that you have pushed the fluid pipe in tight
         enough and finally that you have screwed the cup onto the gun firmly



 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 9
2.
Spraying Patterns.
Look at the front of your spray gun and you will notice the images below on the
right, look like the front of your gun.

If you loosen off the black screw as per figure #9 please refer to the image 1 at
the front of this manual. You will be able to turn the “air cap” as per figure #8 –
This will actually change the pattern in which the solution comes out, as per the
following.

Horizontal: Adjust the nozzle in the horizontal position for the vertical flat jet.
This position can be used to spray from side to side but, is not normally
recommended




Vertical: Adjust the nozzle in the vertical position for the horizontal flat jet.
This is the normal position of the nozzle for spraying up and down.




                 Horizontal Flat Jet



Round: Adjust the nozzle in an angled position for corners, edges and other hard
to reach places.

This position is NOT recommended as is it difficult to see a start and finishing point
with your solution.




 Complete Tanning SOLUTIONS Pty Ltd    “Spray Tanning Training Manual”   26112009   page 10
Tips for spraying

When you are comfortable with the operation of your spray tanning
system, you are ready to begin spraying.

Remember these very important points:

 •   Always have the cup at least half full before every spray tan
 •   Always work from head to toe.
 •   Hold the spray gun approximately 8-10 inches from the surface of
     the skin.
 •   Do not tilt the spray gun.
 •   Always keep it perpendicular to the surface of the skin.
 •   Spray the entire body at a relaxed speed.
 •   Slow movements will result in an unwanted build up of colour and
     the solution will bubble on the skin.




                                                           




                                                        




Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 11
3.
Turning Your Turbine On

    1.     Press “Mains On”
    2.     “On”
    3.     “Speed” to Medium
    4.     “Heat”



                                                                                  2
     1




                                                                                            3




                                                     4



You are now ready to start spraying, always start with your client’s back towards you.
If there is not enough solution coming out adjust the “Fluid Adjustment Screw” to
allow more solution.




Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009       page 12
4.
Caring For Your Spray System
Cleaning your system is paramount, the spray gun, turbine and its cup should be
cleaned at the end of every day it is used.

Remove the hose from the spray gun.
 1. Over a sink, carefully unscrew the solution cup from the spray gun.

 2.   Pour any remaining solution back into the bottle or store the solution in the
      refrigerator (but not below 4 degrees) and screw the lid up tightly.

 3.   Remove the pipe that is now visible by holding the stem and twisting. (Note: The
      pipe will stain over a period of time. Please be aware that this is normal and will
      in no way effect the spray gun’s ability to operate.)

 4.   Remove the round rubber seal that sits between the spray gun’s body and cup.
      If this is not done regularly, solution will get caught under the seal each time the
      cup is removed. When replacing the seal, be absolutely certain that the ridge is
      face up into the gun.




                                                                   Fluid Adjusting
                                                                   Screw




      Fluid Pipe

5.    Thoroughly rinse all the components with water. Press the trigger and allow water
      to flow freely through all parts of the spray gun. Continue until the water flows
      clear again. Shake the gun a few more times and rinse again.

6.    Reverse the procedure to put the spray gun together again. (Note: The bend in
      the pipe should always face forward, see Figure 2.)

7.    IT IS VERY IMPORTANT TO WIPE YOUR TURBINE AT THE END OF EVERY DAY –
      ESPECIALLY WHERE THE “AIR VENT” , WHICH IS UNDERNEATH THE TURBINE. YOU
      MUST KEEP THIS AREA CLEAN AND THE AREA IN WHICH YOU ARE SPRAY TANNING.
      IF YOU DON’T KEEP THE AIR VENT CLEAN AND CLEAR THE MACHINE WILL START
      OVERHEATING – THIS WILL NOT BE COVERED BY “WARRANTY”




 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009     page 13
5.
Care & Storage…
Please ensure that all solution is stored in the refrigerator, remove prior
to spraying to allow the solution to come to room temperature. Never
allow your solution to exceed 20 degrees or go below 4 degrees.
my   tan has been specially formulated to give you long lasting superior
colour. However, if at any time the solution is stored or handled
incorrectly, the ability of the solution to perform will be adversely
effected. In order to maintain consistent colour, and performance,                      my
tan sunless solution needs to be handled with extreme care.


Cleaning and Maintaining Your Spray Gun
Remove all the solution from your spray gun at the end of every day and clean you
gun as per the instructions above.


Once a month…
Remove the needle and or spray nozzle and wipe with a soft cloth dipped in cleaner.
Clean any residue on the surface of the nozzle and brush.

Do not ever immerse your spray unit or spray gun in a solvent – this will not be
covered by “warranty”

Always clean your spray unit when you are finished using it or whenever it may be
unused for an extended period of time.

Remember: Sunless tanning solution’s balance of ingredients can be adversely
affected by equipment that has not been cleaned and maintained properly.

Tip: Spattering or spitting of the sunless solution is a sign of a dirty spray gun.


Care and Storage
Sunless solution is a formulated and balanced chemical recipe for providing natural
looking tan color. You will get the intended results with normal use under standard
conditions. However if the product is miss-handled or stored improperly its
performance can be adversely effected. Very much like food products, it must be
stored carefully to maintain freshness.

Sunless solution should be handled carefully to maintain its performance, efficacy,
consistency and color. The following are a few basic steps to eliminating sunless
solution irregularities:




 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009      page 14
Heat
The solution needs to be stored in a cool, dry place, preferably in the
refrigerator but, not below 4 Degrees. Exposure to pro-longed high
temperatures will destroy the solution’s effectiveness. When traveling
with solution, only take what is needed and avoid leaving solution in the
car. We suggest you store your solution in a wine cooler bag with some
ice packs to maximize effectiveness.


Exposure to light
The solution will not be harmed by accidental exposure to sunlight
however repeated or prolonged exposure will reduce the products
ability to perform.


Refrigeration
Store product in a cool, dark place. Refrigerating the solution is highly
recommended. Repeated or prolonged storage at high temperatures will reduce
the products effectiveness.


Rotate
Rotate your inventory regularly. The solution has a limited shelf life and should be used
in the order in which it is received from your supplier.


Never, ever mix….
Do not pour new solution into solution that is more than a few days old. Adding new
product does not “refresh” the quality of old product or make it “new” again. In fact,
the old product may reduce the effectiveness of the new product being added.


Contact with metal
The solution is made up of ingredients which will react with elements in
the skin and also metallic objects. DO NOT pour solution through a metal
funnel, stir with a metal spoon or keep stored in a metal container.
Contact with any of these objects will reduce the product’s ability to
perform. Only stainless steel is safe to be used without the solution being
affected.


Oxygenation
Prolonged exposure to air will reduce the solution’s ability to perform.
DO NOT leave the cap off for an extended length of time as there is a
possibility that bacteria may grow.

Remember: Your tanning solution’s balance of ingredients can be
adversely affected by storage and equipment that has not been
cleaned and maintained properly.




Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 15
6.
Introduction to Skin and Sunless Tanning
Sunless tanning has been identified as one of the fastest growing trends offering
indoor tanning salons a new way to build business and increase profits. Since its
inception in the 1960’s, sunless tanning has come a long way and can now be found
in tanning salons, department stores and chemists all over the world.

To provide a competitive edge to salons offering HVLP spray tanning we have
developed this training manual, based on research and testing conducted by some
of the leading manufacturers of sunless spray systems. This manual will take you from
setup, to application while discussing technique, safety, pricing and more.

What Is DHA And How Safe Is It?
DHA is dihydroxyacetone, a carbohydrate (monosaccharide sugar) compound
approved by the FDA for use in externally applied sunless tanning solutions. DHA is
usually derived from a vegetable source like beets or sugar cane. Its properties as a
skin darkener were discovered in the 1920's but weren't marketed as such until the
1960's when Coppertone® introduced Quick Tan®. It was added to the FDA's list of
approved cosmetic ingredients in the 1970's. DHA is the tanning ingredient used in
self-tanning solutions that has produced more than 2 million sunless tans with no
documented reports of adverse effects.

The tanning industry recognises DHA as the colourless sugar that makes the magic
happen in the self tanning process. DHA reacts with skin proteins, including amino
acids, in the outermost layer of the skin. The reaction develops brown skin colouring
that looks very similar to a natural tan. Skin colouration takes anywhere from two to
four hours to develop and lasts approximately 4 to 7 days. This depends on the skin
type, the DHA concentration and the preparation to the skin prior to spraying. The
tan fades as the dead layers of skin slough off, just as in a normal tan.

Is It Safe To Ingest DHA?
While no one should purposely swallow any form of sunless solution, DHA is a non-
hazardous compound and causes no adverse reaction in the quantities found in
most tanning solutions. DHA has been used as a dietary supplement in sports nutrition
and it is non-carcinogenic. Testing has further shown that DHA is less toxic than aspirin,
caffeine, and even common table salt.

How Safe Is It To Inhale my   tan Tanning Solution?
DHA has a health risk rating of "0-Minimal" and is not considered a toxic material. The
Occupational Safety and Health Administration (OSHA) has established "Permissible
Exposure Limits" (PEL) ratings that represent the allowable airborne concentration of a
toxic material, to which an employee can be exposed during an 8-hour shift without
personal respirators.



 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 16
7.
Lets first look at “How Skin Works”
Skin is one of the most amazing organs in the human body. It is hard for us to think
about it as an organ, however. We tend to think of organs as boxy things. Your heart,
liver, kidneys - those are obviously organs. But skin is an organ too, especially if you
look at the dictionary definition of "organ", like this definition from the Merriam
Webster Collegiate Dictionary:
Organ - a) differentiated structure (as a heart, kidney, leaf, or stem) consisting of
     cells and tissues and performing some specific function in an organism b)
     bodily parts performing a function or cooperating in an activity <the eyes
     and related structures that make up the visual organs>

By that definition, skin is definitely an organ. Skin is made up of very specific cells and
tissues, and their collective purpose is to act as the boundary between "you" and "the
world". One of the neat things about skin that makes it different from a lot of other
organs is the fact that it does have to deal with the real world. Therefore it is loaded
with sensors, and it also has a very tough layered design so that it can handle realities
of the environment like abrasion and sunlight.

If you take a look at a cross section of typical skin (like the skin on your arm or leg) you
find that it is made up of two main layers: the epidermis on the outside and the
dermis on the inside. The epidermis is the barrier, while the dermis is the layer
containing all the "equipment" - things like nerve endings, sweat glands, hair follicles
and so on.

Here's a picture to help you see what is going on:




 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009    page 17
In the subcutaneous layer (you may have heard of subcutaneous fat - this is where it
lives) you can see the blood vessels (shown as two thin red and blue lines). These
vessels branch infinitely (not shown) into the dermis to supply the sweat glands, hair
follicles, sebaceous glands and erector muscles with blood. They also fan out into the
dermis's capillary bed.

It turns out that the dermis is loaded with capillaries. Capillaries satisfy the nutritional
needs of the cells in the dermis, and they also help the skin perform an important
cooling function in humans. The epidermis has no direct blood supply, but instead is
supported and fed by the dermis. As shown in the diagram, the dermis contains
sweat glands, hair follicles (each with its own tiny little muscle so that your "hair can
stand on end"!), nerve endings and so on. There are several different types of nerve
endings:
    •      Heat sensitive
    •      Cold sensitive
    •      Pressure sensitive
    •      Itch sensitive
    •      Pain sensitive

All these different nerve endings let you sense the world. They also help you protect
yourself from burns, punctures, etc. by warning you when something is damaging
your skin. The epidermis is your interface to the world, and it is actually quite
interesting. It has two main layers, the inner of which is living and the outer of which is
dead. The dead skin cells of the outer layer are what we can actually see, and they
are constantly flaking off and being replaced by new cells being pushed outward.

The living, inner layer is called the malpighian layer. The malpighian layer creates the
dead cells that we can see. It is in direct contact with the dermis, which feeds and
supports it. The malpighian layer is our focus of attention actually, because it is here
that the sun affects the skin during tanning.
The malpighian layer is itself layered like this:
  • In direct contact with the dermis is the basal layer. If you have ever heard of a
      basal cell carcinoma (cancer), this is where it starts.
  • Above the basal layer is the spinous layer.
  • Above the spinous layer is the granular layer.

Above the granular layer is the stratum corneum. The stratum corneum is the outer
layer of dead cells - the cells that we see as our skin. The cells in this layer are filled
with a protein called keratin. Keratin is a very interesting protein because it is tough -
horns, hair, hoofs, fingernails and feathers all gain their strength from keratin. The
same substance that your fingernails are made of actually forms your visible skin (but
in a much thinner and more flexible layer). Which is what makes your skin so tough? In
parts of the body that get a lot of wear, like the palms and the feet, the stratum
corneum is thicker to handle the abrasion. Living among the basal cells in the
malpighian layer is another type of cell called a melanocyte.

Melanocytes produce melanin, which is a pigment that is the source of tanning. The
melanocytes are actually where a tan comes from. Here is what the Encyclopedia
Britannica has to say about melanocytes:




 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009    page 18
8.
So, How does sunless tanning work…
If you've read the above, you now know that skin is made up of two main layers: the
epidermis on the outside and the dermis on the inside. Whether you are talking about
sun tanning or self-tanning, the epidermis is where the action occurs. The epidermis is
also made up of layers. The deepest layer of the epidermis, called the stratum basale
(basal layer), is affected during sun tanning. The stratum corneum (horny layer) is the
outermost layer of the epidermis -- it is this layer that is affected by most sunless-
tanning products.

DHA is a colorless sugar that interacts with the dead cells located in the stratum
corneum of the epidermis. As the sugar interacts with the dead skin cells, a colour
change occurs. This change usually lasts about five to seven days from the initial
application. Every day, millions of dead skin cells are sloughed off or worn away from
the surface of your skin. In fact, every 35 to 45 days, you have an entirely new
epidermis. This is why tans from sunless- or self-tanning lotions will gradually fade -- as
the dead cells are worn away, so is your tan.

It's important to remember that unless the product contains an added sunscreen, it
will not protect you from the sun's UVA and UVB rays. Even products that do contain a
sunscreen won't be of much help, since they lose their efficacy within hours of
application. So, if you're planning to head outside to show off your new glow, be sure
to apply some extra sunscreen.

Most sunless tanning products use Dihydroxyacetone (DHA), as the active “tanning”
ingredient. DHA is a skin safe sugar derivative, which has been used in the cosmetic
industry for over 30 years. DHA interacts with the outermost, surface skin layer,
producing a golden brown color that resembles the coloration of a UV based tan.

DHA reacts with the naturally occurring amino acids and keratin proteins, in the
“dead” skin cells resting on the skin surface. This process is called the "Maillard
Reaction". It is very similar to the reaction that you see when you cut a potato or an
apple slice, and leave it exposed to the air. Skin colouration can take anywhere from
two to six hours and may last anywhere from four to seven days depending on the
skin type, DHA concentration in the lotion and the degree of after tan care
performed by the client. Just like a normal tan, a sunless tan will fade as the dead
layers of skin shed.

The difference between ‘clear’ solution and solution with a ‘bronzer’ Clear solution is
completely colourless while solution with a bronzer simply means there is a colour
guide in the solution. Use of a colour guide gives your client the ‘instant gratification’
tan.




 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 19
9.
Working with your client
Skin replaces itself naturally every 28 days. Twenty-five percent of skin is
exfoliated each week, causing a UV tan to wear away. Sunless spray
tans affect only the top 25 percent of skin. Sunless tanners should use a
tan-extending program to maintain the level of the sunless tan longer.

Spray tanning is a new experience for many people and their first session
can be quite daunting. The best way to help your client relax is to
explain to them what is involved. People will quickly and easily relax
when they know you are well educated and comprehensive in your
knowledge of application because they feel they are in safe hands.

Before spraying, here are a few hints…
    Before spraying their face, hold the spray gun up to the client’s
      face and tell them to close their eyes and also tell them to feel the
      air pressure. Explain to your client that it is important for them to
      keep their eyes closed, relax and to hold their breath for the
      duration of the spray.

       Inform your client about the process of sunless tanning and how
        DHA (dihydroxyacetone) works.

       Discuss with them the reason we use a bronzer in our solution and
        reiterate to them that the bronzer will wash off and will also come
        off onto their clothes

       Make your client aware that DHA is a natural ingredient derived
        from sugar cane.

       Don’t forget to run your client through the important steps of
        maintaining a sunless tan. Remind them to avoid wearing tight
        clothing immediately after their spray, to wait 6-8 hours before
        showering, to avoid swimming or extended physical activity and
        try to apply moisturiser twice daily where possible.

      Explain to your client that when they next have a shower they will
       see the cosmetic bronzer wash off in the shower and the DHA
       would have had time to develop. It will continue to develop over
       the next 24 hours.

      Maintain an informative conversation to help relax the client.

We advise against trying to achieve very dark levels as this may result in patchiness or
cosmetic problems.
Just remember   my tan is only designed to achieve natural results.
Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 20
10.
 Skin Preparation & Application
 1.   Before your client arrives, always check that the equipment is set up and
      functioning correctly.
 2.   Ensure your solution is near to room temperature before use.
 3.   Always place the system behind you (the operator) where the operator will
      stand and away from the spray area. This allows for a trouble-free performance
      and ensures the turbine breathes clean air.


 Preparing your client
 Prior to spraying your client, reconfirm that their body is free of any
        •       moisturisers
        •       oils
        •       jewellery and;
        •       their hair is tied up away from their neck

     Take your time to relax your client and explain the treatment to them. Fill them in
      on what to expect and what they are required to do throughout the process.

     Stand your client on a small towel. This is VERY important as excess spray on the
      floor will cause darkening to the soles of their feet.

     As the customer turns in the booth it is good to get your client to use their feet to
      rotate the towel. This allows the excess solution to be gathered underneath the
      towel and not on their feet.

     ALWAYS ensure your next client has a clean towel on the floor before they arrive
      for their appointment and the general area is clean.

     Before sunless-tanning, your skin should be clean and dry with no soap residue to
      interfere with your tan. Avoid bar soap.

     Do not apply deodorant or perfumes to skin prior to tanning. It is recommended
      to shave the day before a spray tan. It is also, recommended you remove
      makeup before the tanning process, but it is not absolutely necessary.

     Remove any jewelry when being sprayed.

     Select an old, preferably dark bathing suit to wear while being sprayed. Also
      remember to bring old dark-colored, loose-fitting clothing to wear home.

Although the likelihood for an allergic reaction is very small, a patch test is
recommended for persons who have a known sensitivity to sunless products or the
ingredients in them, including fragrances.

After all sunless treatments, wait at least six to eight hours before bathing or exercise to
allow the DHA enough time to begin the tanning process.


  Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 21
11.
Preparing your client over the phone…
 In order for your sunless solution to achieve maximum results, your
 client must follow a few simple steps in preparation for their spray tan:

    Exfoliate their entire body before their appointment paying extra
     close attention to the knees, under the arms, ankles, tops of the
     feet, elbows and décolletage area.

     Explain to your client the following:

     -NO   deodorant
     -NO   perfume or oils
     -NO   body sprays
     -NO   moisturisers
     -NO   make-up
     -NO   jewellery
     -NO   bra
     -NO   shoes
     -NO   contact with water for at least six (6) hours and
     -NO   physical activity

 -It is HIGHLY RECOMMENDED that your client wears
    LOOSE, DARK clothing.
 Explain the following three (3) points to your client:

 1. If the above guidelines are NOT adhered to, you (the
    technician) CANNOT be held responsible for any unwanted
    outcome.

 2. Once a period of 6-8 hours has passed your client may shower
    using a lightly perfumed body wash.

 3. It is important not to have the shower too hot or to be in there
    for a long time. Explain to your client to dab their body dry
    when they get out of the shower and to moisturise twice daily
    where possible. This will stop the tan breaking up on the skin.


 If at any time you are uncertain about any of the above information,
     please contact NEW SKIN TECHNOLOGY for further assistance.




Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 22
12.
New Client Disclaimer
P le a s e fin d b e lo w a s u g g e s te d “ C lie n t D is c la im e r” fo rm fo r y o u to in c o rp o ra te
in to y o u r sp ra y ta n n in g b u s in e s s. It is im p o rta n t to h a n d th e re s p o n s ib ility o v e r
to y o u r c lie n t, o n c e y o u h a v e a d v is e d th e m o f th e p re p a ra tio n s in v o lv e d w ith
sp ra y ta n n in g . W e a d v ise fo r y o u to c re a te y o u r o w n d isc la im e r a n d g e t a ll o f
y o u r sp ra y ta n n in g c lie n ts to sig n it a n d th e n k e e p it in a sa fe p la c e .
Personal Details
 Mr / Mrs / Miss / Ms (please circle)

 Name

 Address

 Suburb                                                  Post Code

 Telephone                                               Mobile

 Date of Birth

 Email

 Occupation
In order to be sprayed by this salon/clinic you must first answer the questions below
truthfully.

 Are you wearing any deodorant?              YES / NO    Have you showered & exfoliated today         YES / NO


 Have you been advised to wear                           Have you ever used a DHA product
                                             YES / NO                                                 YES / NO
 loose dark clothing?                                    before

 Did you know that the bronzer is
                                                         Have you applied any body moisturiser
 specifically designed to wash off after
                                                         or oils in the last twelve (12) hours?       YES / NO
 your first shower and may rub onto          YES / NO
 your clothes prior to your first shower?

 Are you wearing any body spray?             YES / NO    Are you wearing any perfume?                 YES / NO

Important
 If you are unsure whether you are allergic to DHA. We advise you to have a test patch on the inside of
  your arm and wait a 24 hour period to see if there is any reaction.
 You can continue to have follow up treatments whenever you feel you need to. Always remember to
  lightly exfoliate before re-spraying and no moisturisers
 Avoid water or any physical activity for at least 8 hours. Showering the next morning is the best option.
 Do not use products specifically designed to exfoliate your skin.
 Avoid long showers, hot baths, spas and extended swimming sessions.
 Moisturise your body twice a day. This stops the tan from breaking up.
 To maintain your tan, you can use a solarium as long as the guidelines for use are adhered to.
 Always use a high SPF when outdoors as spray tanning does not offer any protection from the sun.
 The bronzer can come off onto your clothes and bed sheets. Please be aware that some lighter coloured
  materials, including leather, may stain.
We accept no liability for those who choose not to follow the above guidelines provided.


Signature _________________________________________       Date ______________________________________
Technician ________________________________________


  Complete Tanning SOLUTIONS Pty Ltd           “Spray Tanning Training Manual”         26112009           page 23
Client Records

D a te                        C o m m e n ts                               P ric e C h a rg e d




  Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009         page 24
13.
General Application
When you are comfortable with the operation of the spray tanning
system, you are ready to begin spraying.

Remember these very important points:

   Always work from head to toe.

   Hold the spray gun 6-8 inches from the surface of the skin.

   Do not tilt the spray gun. Always keep it perpendicular to the surface
    of the skin.

   Spray the entire body at a relaxed speed. (Slow movements will
    result in an unwanted build up of colour).

   Spray the contours of your client’s body so that you obtain an even
    coverage and eliminate overspray




                                                           




                                                        
Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 25
14.
Successful Spraying
The following instructions are just meant to be a starting point. You will soon develop
your own style and technique. You can make a few adjustments to your gun and
spray in a horizontal (back and forth) spray pattern. Experiment and have fun.

Important
Keep a steady pace and follow through. Always start and stop your spray off the
body. If you find positions requiring you to end on the body slowly let off the spray
trigger and quickly pull the gun back away from the body.

1.   Spray consistently and evenly. Always begin on the client’s back. If runs or dark
     patches occur during spraying, use a small towel to sponge the area to absorb
     any excess solution, then dry and re-apply.

     DO NOT spray the palms of the hands.

2.   The back of the hands and fingers only require a very light spray for an effective
     tanning result. Spray lightly once and then dab the area then re-spray the area
     again. Remember LESS IS BEST!

3.   Before applying the solution to your clients face, consult them first. Only a very
     light application is needed. Always make sure their eyes are completely closed
     and that they are totally relaxed without any facial expressions evident and that
     they hold their breath for the duration of the facial spray.

4.   Conduct a visual inspection over the entire body and a check that the colour is
     uniform.

5.   Turn the spray system off. Press the “Mains On” button to turn the system off.

6.   We recommend after 5 weeks of continuous spray tanning, that
     individuals should have a 10 day rest period. This is very important as
     it allows skin to rejuvenate and eliminates signs of patchiness
     resulting from unintentional contact with clothes and accessories.

     In most cases, a sunless tan can be maintained for a longer period
     of time on healthy, moist skin. Results will vary depending on the
     individual.

 Begin spraying your client with their back facing towards you. Ask them to stand
 comfortably with their legs apart and keep their arms out from the waist.

 Before spraying the backside and legs, ask your client to bend forward from the
 waist, without bending their knees, to improve access to skin around the top of the
 legs and backside area.

Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 26
 Ask your client to turn 90 degrees to their right, each time so that you can easily
   remember what area is to be sprayed next. Remember to always concentrate
   on the area that is in front of you.




Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 27
 Women with larger breasts need to place their hands either over their head so
   the skin sitting under the fold of the breast can be reached.
   If this is not enough, ask them to gently hold them up with their fingers being very
   careful not to spray their fingers.




Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 28
 Once you have sprayed their breasts, fold a tissue into a triangle and place the
   tissue under one breast at a time. The pressure from the breast will hold the
   tissues in place.

  Work your way down to their feet. Ask the client to turn one leg out at a time
   and spray from the top down to their ankle; remembering not to spray too much
   around the ankle area.

  When spraying the legs DO NOT spray the knee area at this point!



Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 29
Feet
     Spray one light coat on your client’s feet and dab with a towel. Remember to
      pay particular attention to the toe area. Dry the feet and apply a very light
      second coat.


Knees
     Now for the knees….Ask our client to carefully bend their knees and lightly spray
      and dry them before they stand up again.




    Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 30
The Face
•      Spray the face in seven ‘quick’ steps as follows: REMEMBER…. It is
       easy to add a little more than remove it!!!!
•      Do not spray into the ear canal.
•      Tanning solution is not absorbed by hair and will typically wash out after the first
       shower.




    Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009   page 31
End of First Coat
Your client should be back in the starting position with their back facing you.


Second Coat
Now apply a second coat of sunless solution to your client exactly how you applied
the first coat BUT much, much quicker!!

Always check your client has a nice even application and be certain that you have
applied enough solution.

It is normal for your client to feel a slight stickiness for 10 to 20 minutes after being
sprayed while the remainder of the solution is absorbed into the skin.

ALWAYS WIPE THE EQUIPMENT CLEAN THE AREA BETWEEN CLIENTS


Some Suggested Pricing
Spray tans can vary in price depending on the area and clientele. Below
is a suggested pricing guide to help you construct an appropriate
pricing schedule to use.


Full Body                                                          $35

Face, Arms & Chest                                                 $20

Legs                                                               $15


In addition to a pricing schedule for casual visits, you may want to
promote tanning packages for your regular clients to purchase.
Implementing such packages will attract more business and keep your
bookings full!


Buy 5 and get 1 FREE                           $150

Buy 10 and get 2 FREE                          $300



or similarly, introduce client loyalty cards where each time a client
comes in for a spray tan they receive a stamp on their card. When they
fill their card with stamps, they are eligible for 1 free session or a
percentage off their next tanning package.




 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”    26112009      page 32
15.
FAQ’s
Q: The Gun is Leaking????
A: Check the seal, if you are not sure which is the correct way??? The groove
   s h o u l d a l w a y s f a c e u p , in t o t h e g u n …

Q: The Solution is running down the body???
A: Reduce the amount of fluid coming our by turning the fluid control screw
   clockwise…

Q: The solution looks splotchy!!!!
A: First, check that they gun is done up tightly enough.                                       If so, then check the
   fluid pipe….. This must be pushed firmly up into the gun

Q: HELP… It Looks ORANGE….
A : I f y o u h a v e u s e d t h e s o l u t io n o n o t h e r c l ie n t s a n d h a d n o a d v e r s e s id e e f f e c t s ,
    then it just may be possible that your client has a high PH level of skin… They
    c a n w a s h t h e i r s k i n w i t h a P H b a l a n c i n g b o d y w a s h p r i o r t o a s p r a y , a v a il a b l e
    from a chemist. This should alleviate any further orange effects.

Q: What is that smell that I sometimes get with other spray tanning
    solutions……….
A : T h is a l l c o m e s d o w n t o t h e q u a l it y o f D ih y d r o x y a c e t o n e t h a t is u s e d in t h e
    s o l u t io n . S o m e c o m p a n i e s u s e a n i n f e r i o r , c h e a p e r D H A a n d t h e e n d r e s u l t i s
    a p u n g e n t s m e l l . O r , t h e p r o d u c t h a s c o m e t h e e n d o f it s s h e l f l if e .

Q: What does the spray tan look like?
A: The instant colour you will notice is from the bronzer. This is a dark brown
   c o l o u r a n d it w i l l w a s h o f f a f t e r y o u r f i r s t s h o w e r . W i t h i n h o u r s a f t e r b e i n g
   s p r a y e d , t h e D H A b e g in s t o w o r k a n d y o u n o t ic e t h e n a t u r a l , g o l d e n b r o w n
   colour appear.

Q: How long does a spray tan take?
A : T h e p r o c e s s c a n b e a p p l i e d w i t h i n m i n u t e s ! M o s t c u s t o m e r s a r e in a n d o u t i n a
     s p a c e o f 1 0 t o 1 5 m in u t e s .

Q: How long should a spray tan last?
A: Spray tan on average will last anywhere from 4 to 7 days. The longevity of the
    tan depends on the individual’s level of effort in preparation (exfoliating) and
    maintenance (moisturising).

Q: How often should clients be sprayed?
A: Whenever it is convenient for them? One spray tan every week, will give your
   client great colour. After approximately four consecutive spray tan sessions it
   is advisable to have a week or two free from sunless tanning to allow the skin
   surface to even out.

Q: What will happen if the solution is sprayed on hair?
A: The hair will NOT absorb the colour or become discoloured in any way. Always
    a s k y o u c l ie n t t o t ie t h e ir h a ir u p a n d a w a y f r o m t h e f a c e . T r y t o h a v e s o m e
    hair ties, pins or hair nets available for your clients to use if they come
    unprepared.


 Complete Tanning SOLUTIONS Pty Ltd                 “Spray Tanning Training Manual”              26112009              page 33
Q: Does the solution have an odour?
 A: A smell can be associated with sunless tanning products. This occurs when the
     s k in r e a c t s t o t h e D H A w it h in t h e p r o d u c t . A f t e r a p p r o x i m a t e l y a n h o u r t h e
     s m e l l is v e r y s im il a r t o b u r n t s u g a r c a n e . I t is n o t o f f e n s iv e a n d it u s u a l l y
     d is a p p e a r s a f t e r t h e f ir s t s h o w e r . R e c o m m e n d t o y o u r c l ie n t t h e y u s e a
     scented body wash and moisturising lotion when they shower.

 Q: Will the solution stain clothes?
 A: Like any other cosmetic, the solution may rub off onto your clothes. In most
    cases the colour will simply wash out however, light coloured material and
    l e a t h e r ( e s p e c ia l l y o n c a r s e a t s ) m a y s t a in . T h is is w h y w e s u g g e st y o u r c l i e n t s
    w e a r l o o s e d a r k c l o t h in g t o t h e ir a p p o in t m e n t .

 Q: Will my client suffer from any problems if they breathe in the solution when
    spraying?
 A: No. There are no harmful ingredients in the                           my tan solution but, we suggest you
     a s k y o u r c l ie n t t o h o l d t h e ir b r e a t h w h e n y o u a p p l y t h e s p r a y t a n t o t h e ir f a c e
     a n d t o c l o s e t h e ir e y e s .

Q:         What Can Destroy A DHA Tan?
     1. Some brands of soaps and lotions can cause rapid or poor fading, or poor tan
           development. Cheap soaps can be problematic for many clients.
     2. Hair Inhibiting Lotions can cause a yellow tone.
     3. Anti-aging, Smoothing, or Skin Renewal products can increase fading or blotchiness.
     4. AHA's (Alpha Hydroxy Acids -glycolic, lactic, Malic, citric and Tartaric acids) can speed
           exfoliation and skin turnover.
     5. BHA's (Beta Hydroxy Acids-salicylic acid) can increase fading, or lighten a tan.
     6. Retin-A type products (Retin-A, Renova, Tazorac, and Tretinoin) can increase fading or
           blotchyness.
     7. Toners containing high amounts of Alcohol or Witch Hazel can fade a tan (Witch Hazel
           EXTRACT is fine)
     8. Anti-acne products can cause faster fading, peeling, blotchiness (Accutane, Salicylic acid)
     9. Any medication that affects the skin or skin heath can also affect the tan. Antibiotics used
           for Acne or fungal infections, chemotherapy drugs, etc.
     10. Makeup remover cleaning preparations or oils, can fade a tan.
     11. Bar soaps, even moisturizing ones can be very harsh on skin and a sunless tan. Deodorant
           types should also be avoided.
     12. Do not use a rough wash implement for daily washing. (loofas, scrub mitts, scrub gloves etc.)
           Gently use a soft washcloth or soft poof
     13. Adhesive tape, or products applied to skin, can pull the "tan" off. (surgical tape, bandage
           tape, peel off facial strips)
     14. Hair removal procedures and depilatory products, (Nair, Veet, Neet etc.) will lighten
           tanned skin. Waxing will also fade or remove a tan
     15. Shaving exfoliates skin so have clients use a sharp razor with clean rinsing lubricating
           product. Dull shaving equipment can increase fading or cause stripes. Some shaving
           lubricants can leave coatings on the skin.
     16. Body hair bleach products will also bleach the underlying skin
     17. Submersion in hot tubs, long hot baths, swimming pools, fresh or salt water (a waterproof sun
           block helps) Reapply a touchup/maintainer lotion after swimming if needed and always pat
           dry after bathing or swimming, do not rub.
     18. Women may “tan” differently during various hormonal changes. (Menstruation, pregnancy,
           breastfeeding)
     19. Oily skinned clients or oily skin areas (face, chest, neck, upper back) tan lighter than
           surrounding skin.
     20. Lower legs/shins often tan lighter. So apply more products here.
     2 1 . Insect repellant sprays, and some perfumes when sprayed directly onto skin, remove or fade
           tan. Instead spray a cloud into air, and walk through the mist.


     Complete Tanning SOLUTIONS Pty Ltd              “Spray Tanning Training Manual”               26112009              page 34
16.
Material Safety Data Sheet 5 t h April 2005
01 – Product and Company Identification
Product Name:        my tan sunless solutions, ‘envy’ & ‘platinum’
Product Use:                Skin Care Cosmetics
Manufacturer:               New Skin Technology
                            PO Box 8198
                            GCMC
                            Bundall, QLD 9726
For More Information Call: +61 75570 4447 during business hours
02 – Composition / Information on Ingredients
This product is considered non hazardous. The product contains only ingredients that are
‘generally recognised as safe’.
03 – Fire and Explosion Data
Flash Point: Not Established
Fire or Explosion Hazard: None Known
Extinguishing Media: Water, Carbon Dioxide, Foam
Fire Fighting Procedure: Respiratory protection should be provided.
04 - Physical and Chemical Properties
Appearance:                 White
Physical State:      Powder
05 – Stability and Reactivity Data
Stability:                  Stable under normal conditions. Avoid heat.
Incompatibilities: Oxidizing and reducing agents. Mixing with other chemicals, products.
Reactivity in Water:        Non-Reactive
Polymerization:      Will not occur.
06 – Health Hazard Data
Immediate (acute) effects:                               None known
Delayed (Subchronic and Chronic) effects:                None known
Potential Carcinogens:                                   None known
Effects of Overexposure:                                 Not Established
07 – Emergency and First Aid Information
Skin Contact: Persons with allergies must avoid using this product. Wash with water and soap
if needed. Seek medical attention if necessary.
Eye Contact: Flush with plenty of water for a minimum of 10 minutes then seek medical
attention.
Ingestion: Drink plenty of water. Seek medical attention if necessary.
08 – Disposal, Spill and Leak Information
Disposal: Dispose of in accordance with federal, state and local regulations.
Leak and Spills: Wash floor with water and an appropriate detergent.
09 – Storage and Handling
Keep container tightly closed and away from sunlight. Keep product below 24°C. ‘Do not
freeze’ below 4°C.
10 – Special Protection Measures
Ventilation: Local exhaust

11 – Disclaimer
The information herein is believed to be accurate and represents the best information
currently available to us. However, we make no warranty of merchantability or any other
warranty, express or implied, with respect to such information and we assume no liability
resulting from its use.

Users assume all risks of their use, handling, and disposal of the product. Users also assume
all risks in regards to the publications of use of, or reliance upon, information contained
herein. This information relates only to the product designated herein and does not relate to
its use in combination with any other material or process.

This material safety data sheet is not a specification sheet nor should any displayed data be
constructed as a specification. Some of the information presented and conclusions drawn
herein are from sources other than direct test data on the material itself.




 Complete Tanning SOLUTIONS Pty Ltd   “Spray Tanning Training Manual”   26112009     page 35
We take great pleasure in congratulating you on completing this
sunless solutions training manual.


We wish you all the best in your sunless tanning endeavours and hope
your experience is rewarding and enjoyable.


If at any time you are uncertain about any of the information contained
in this manual, please do not hesitate to contact us and we will be happy
to help.


                     my tan…a new generation in sunless tanning




                          Copyright © 2004 Complete Tanning Solutions Pty Ltd
Nothing in this publication may be reproduced whole or in part without the written permission from the
                                             publisher.
                                 www.completetanningsolutions.com




 Complete Tanning SOLUTIONS Pty Ltd      “Spray Tanning Training Manual”     26112009         page 36

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Spray tan kelly

  • 1. …a new generation in “sunless tanning” Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 1
  • 2. FIRSTLY…. Thank you for your purchase , we are ce rtain that you will have many ye ars of use from your HVLP Spray Tanning Machine and “Thank You” for choosing “Comple te Tanning Solutions! I would like to share with you a brief outline of who we are and how we came about getting into this explosive industry. Well, we started in the tanning industry, back in 2001 where we bought and sold indoor tanning equipment so, there is not a lot we donʼt know about the skin and tanning! We were fortunate enough to get involved with a leading Australian Spray Tanning Company who pioneered the spray tanning evolution and we learnt a great deal about this new sunless generation. We set about creating the very best HVLP Spray Gun that money could buy and had many failures in the initial stages. We invested a great deal of research and development, money, time, effort and energy into getting it right and we firmly believe that we have got it right because, they say that “Imitation is the best form of flattery”?? There are a number of HVLP Spray Guns available on the market that look like ours but, they are not! As I have mentioned, we invested time and money into our spray gun, so we know just how good it is because, we built it! Every product we sell, we have either created personally or sourced personally… We formulated our own solution in our kitchen at home some years back and have watched it evolve into a high selling product. We have just finished working with a leading cosmetic manufacturer in Hong Kong to improve our solution and we are ecstatic with the results and 100% certain that you will be to. Early in 2010 we decided to relocate our business to Hong Kong to better serve our customers demands from all over the world! We have logistical warehousing in Australia, the USA, the UK and New Zealand. We own the majority of the intellectual property for our range of products except the turbine and the tent. However, we have additional quality control in place for the manufacturing of these two products. The Turbine has always been manufactured in China because there is only one manufacturer in the whole world for this particular turbine and our spray gun is now manufactured in Taiwan, we have set up our factory there to produce the same quality product that was produced in Australia. Our disposables and accessories have always been manufactured in China under our specifications and the sunless tanning solution is now manufactured in Hong Kong. This move has been a huge step for us personally and professionally and we just wanted to assure you that your warranty and the quality of our spray tanning equipment and accessories will never be jeopardized by our move to Hong Kong If you are worried about anything at all please do not hesitate to contact me personally at Sandra@completetanningsolutions.com so, go on and have some fun with your new spray tanning equipment. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 2
  • 3. 1. Your Equipment and setting it up Remove your spray equipment from the box. There are four (4) parts that make the complete spray system. 1 Spray Turbine 1 Polyflex Hose 1 HVLP Spray Gun 1 Spray Turbine Filter Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 3
  • 4. Turbine Filter All Australian and UK Machines come standard with the Turbine Filter. USA machines are not fitted with them as yet but, if you would like one when you place your next order please request one to be included with your order ‘complimentary’ If your machine includes a filter, please fit it to the base of your turbine where the machine draws in the air. You can hand wash the filter material in warm soapy water and rinse it in cool water and allow to air dry as required. You can also place a small drop of your favourite aromatherapy oil onto the filter material to give your room a fresh scent. We do not cover the warranty for a turbine that has been neglected. It is important to wash the filter and to keep the turbine in a clean air environment. HVLP Advanced Spray Gun Your new spray tanning system uses a HVLP Advanced Spray Tanning Gun. HVLP is (High Volume Low Pressure). This is the type of spraying that allows you to spray accurately but, without the overspray that occurs with high pressure “air type” equipment. This particular spray gun is extremely easy to use, very safe and reduces the amount of solution used. The soft air deposits the solution more efficiently on the skin, reducing waste and overspray. The high volume and low pressure results in a faster application time, due to the larger fan pattern that puts out more solution at one time. HVLP allows for total body application in less than seven (7) minutes and because of the reduced application time, with HVLP spraying it decreases operator fatigue, and more clients can be sprayed in a given time frame, allowing for the possibility of increased profits. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 4
  • 5. Your HVLP Spray Gun No 4 is the fluid adjustment screw, turn it clockwise for less solution & anti clockwise for more solution. No. 10 Make sure the fluid pipe is pushed in nice and tight This is the black seal and if you can see the letters “CTS” then you have the seal in the correct way 2 fluid needle assembly 10 fluid tube 3 spring 11 black seal 4 fluid adjusting screw 12 cup 5 gun body 13 fluid needle packing 6 air flow 14 needle packing screw 7 fluid tip 15 trigger 8 air cap 16 trigger pin 9 lock ring 17 nozzle washer Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 5
  • 6. How to care for your spray gun This is an image of the back section of your spray gun, where the very important “fluid adjustment screw” is located as per figure #4 on image 1 clockwise (1) decrease anti- clockwise (2)increase • To DECREASE the amount of solution coming out of your spray gun turn the “fluid adjusting screw” CLOCKWISE. • To INCREASE The amount of solution coming out of your spray gun turn the Turn the “fluid adjusting screw” ANTI-CLOCKWISE. • “WASH IN HOT SOAPY WATER FIRST - BEFORE FIRST USE, THEN RINSE THOROUGHLY IN COLD WATER” – Remove the cup from the spray gun and then fill a sink or bucket with warm soapy water. • Turn the "fluid adjusting screw "anti-clockwise to increase the amount of fluid and place the top section of the spray gun in the bucket or sink and pull the trigger a few times to allow the soapy water to flow through the gun. • THEN RINSE THOROUGHLY IN COLD WATER. – remember to reduce the amount of fluid that will come out by turning the “fluid adjusting screw” clockwise before spraying your next client. THEN ALLOW YOUR GUN TO AIR DRY OR SHAKE IT DRY • YOU SHOULD WASH/RINSE YOUR SPRAY GUN AT THE END OF EVERY DAY AS PER THE ABOVE INSTRUCTIONS. • REMEMBER – to place the seal back in the correct way – as per the image Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 6
  • 7. TROUBLE SHOOTING…YOUR SPRAY GUN NOTICE THIS GROOVE IT MUST FACES UP INTO THE TOP SECTION OF THE GUN. IF THIS SEAL IS INSERTED INCORRECTLY THEN YOUR GUN WILL LEAK • Your spray gun should look like the image below when the seal is in: NOTICE YOU CAN SEE THE WORD ʻCTSʼ IF YOU CANNOT SEE THIS THEN THE SEAL IS IN THE WRONG WAY Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 7
  • 8. Fluid Adjusting Screw It is important that the fluid pipe is inserted firmly into the spray gun and that the angle faces forward Part No. 14 If your spray gun EVER LEAKS near the trigger or the stainless steel pin you may need to adjust this brass screw with your little silver spanner that was provided with your spray gun. But, donʼt over tighten it, if you cannot pull the trigger then loosen it off just a little Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 8
  • 9. Some Further Tips…….. • Make sure you push the fluid pipe as per figure #10 firmly into the spray gun. • You are now ready to fill the cup with your solution but, do not over fill it. Do this on a flat surface and then carefully tighten the top section of the gun onto the cup and close it tight. • Adjust the fluid adjusting screw so, there is no pull on the trigger and then turn the fluid adjusting screw anti-clockwise a little at a time so that ONLY a small amount of lotion is coming out when you pull the trigger. • Less is best, until you have mastered your technique • Always remember to keep the gun fairly level and follow the natural contour of the body and keep the gun the same distance from the body at all times. • If the trigger is ever a little sticky, turn the “fluid adjusting screw” anti- clockwise so, there is a lot of give in the trigger and pull the trigger back and forth a few times BUT, remember to reduce the amount of fluid by turning the “fluid adjusting screw” clockwise before spraying your next client • If the solution is bubbling or running on the skin then please check the following: Spraying too close Spraying too slow Too much solution is coming out, you need to reduce the amount of solution by turning the fluid adjustment screw clockwise Or it could be all of the above it, is a process of elimination until you are comfortable with your technique • Remember to screw the cup up as tightly as you can, if the solution is bubbling inside the cup them you need to check that you have the black seal in correctly and that you have pushed the fluid pipe in tight enough and finally that you have screwed the cup onto the gun firmly Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 9
  • 10. 2. Spraying Patterns. Look at the front of your spray gun and you will notice the images below on the right, look like the front of your gun. If you loosen off the black screw as per figure #9 please refer to the image 1 at the front of this manual. You will be able to turn the “air cap” as per figure #8 – This will actually change the pattern in which the solution comes out, as per the following. Horizontal: Adjust the nozzle in the horizontal position for the vertical flat jet. This position can be used to spray from side to side but, is not normally recommended Vertical: Adjust the nozzle in the vertical position for the horizontal flat jet. This is the normal position of the nozzle for spraying up and down. Horizontal Flat Jet Round: Adjust the nozzle in an angled position for corners, edges and other hard to reach places. This position is NOT recommended as is it difficult to see a start and finishing point with your solution. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 10
  • 11. Tips for spraying When you are comfortable with the operation of your spray tanning system, you are ready to begin spraying. Remember these very important points: • Always have the cup at least half full before every spray tan • Always work from head to toe. • Hold the spray gun approximately 8-10 inches from the surface of the skin. • Do not tilt the spray gun. • Always keep it perpendicular to the surface of the skin. • Spray the entire body at a relaxed speed. • Slow movements will result in an unwanted build up of colour and the solution will bubble on the skin.     Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 11
  • 12. 3. Turning Your Turbine On 1. Press “Mains On” 2. “On” 3. “Speed” to Medium 4. “Heat” 2 1 3 4 You are now ready to start spraying, always start with your client’s back towards you. If there is not enough solution coming out adjust the “Fluid Adjustment Screw” to allow more solution. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 12
  • 13. 4. Caring For Your Spray System Cleaning your system is paramount, the spray gun, turbine and its cup should be cleaned at the end of every day it is used. Remove the hose from the spray gun. 1. Over a sink, carefully unscrew the solution cup from the spray gun. 2. Pour any remaining solution back into the bottle or store the solution in the refrigerator (but not below 4 degrees) and screw the lid up tightly. 3. Remove the pipe that is now visible by holding the stem and twisting. (Note: The pipe will stain over a period of time. Please be aware that this is normal and will in no way effect the spray gun’s ability to operate.) 4. Remove the round rubber seal that sits between the spray gun’s body and cup. If this is not done regularly, solution will get caught under the seal each time the cup is removed. When replacing the seal, be absolutely certain that the ridge is face up into the gun. Fluid Adjusting Screw Fluid Pipe 5. Thoroughly rinse all the components with water. Press the trigger and allow water to flow freely through all parts of the spray gun. Continue until the water flows clear again. Shake the gun a few more times and rinse again. 6. Reverse the procedure to put the spray gun together again. (Note: The bend in the pipe should always face forward, see Figure 2.) 7. IT IS VERY IMPORTANT TO WIPE YOUR TURBINE AT THE END OF EVERY DAY – ESPECIALLY WHERE THE “AIR VENT” , WHICH IS UNDERNEATH THE TURBINE. YOU MUST KEEP THIS AREA CLEAN AND THE AREA IN WHICH YOU ARE SPRAY TANNING. IF YOU DON’T KEEP THE AIR VENT CLEAN AND CLEAR THE MACHINE WILL START OVERHEATING – THIS WILL NOT BE COVERED BY “WARRANTY” Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 13
  • 14. 5. Care & Storage… Please ensure that all solution is stored in the refrigerator, remove prior to spraying to allow the solution to come to room temperature. Never allow your solution to exceed 20 degrees or go below 4 degrees. my tan has been specially formulated to give you long lasting superior colour. However, if at any time the solution is stored or handled incorrectly, the ability of the solution to perform will be adversely effected. In order to maintain consistent colour, and performance, my tan sunless solution needs to be handled with extreme care. Cleaning and Maintaining Your Spray Gun Remove all the solution from your spray gun at the end of every day and clean you gun as per the instructions above. Once a month… Remove the needle and or spray nozzle and wipe with a soft cloth dipped in cleaner. Clean any residue on the surface of the nozzle and brush. Do not ever immerse your spray unit or spray gun in a solvent – this will not be covered by “warranty” Always clean your spray unit when you are finished using it or whenever it may be unused for an extended period of time. Remember: Sunless tanning solution’s balance of ingredients can be adversely affected by equipment that has not been cleaned and maintained properly. Tip: Spattering or spitting of the sunless solution is a sign of a dirty spray gun. Care and Storage Sunless solution is a formulated and balanced chemical recipe for providing natural looking tan color. You will get the intended results with normal use under standard conditions. However if the product is miss-handled or stored improperly its performance can be adversely effected. Very much like food products, it must be stored carefully to maintain freshness. Sunless solution should be handled carefully to maintain its performance, efficacy, consistency and color. The following are a few basic steps to eliminating sunless solution irregularities: Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 14
  • 15. Heat The solution needs to be stored in a cool, dry place, preferably in the refrigerator but, not below 4 Degrees. Exposure to pro-longed high temperatures will destroy the solution’s effectiveness. When traveling with solution, only take what is needed and avoid leaving solution in the car. We suggest you store your solution in a wine cooler bag with some ice packs to maximize effectiveness. Exposure to light The solution will not be harmed by accidental exposure to sunlight however repeated or prolonged exposure will reduce the products ability to perform. Refrigeration Store product in a cool, dark place. Refrigerating the solution is highly recommended. Repeated or prolonged storage at high temperatures will reduce the products effectiveness. Rotate Rotate your inventory regularly. The solution has a limited shelf life and should be used in the order in which it is received from your supplier. Never, ever mix…. Do not pour new solution into solution that is more than a few days old. Adding new product does not “refresh” the quality of old product or make it “new” again. In fact, the old product may reduce the effectiveness of the new product being added. Contact with metal The solution is made up of ingredients which will react with elements in the skin and also metallic objects. DO NOT pour solution through a metal funnel, stir with a metal spoon or keep stored in a metal container. Contact with any of these objects will reduce the product’s ability to perform. Only stainless steel is safe to be used without the solution being affected. Oxygenation Prolonged exposure to air will reduce the solution’s ability to perform. DO NOT leave the cap off for an extended length of time as there is a possibility that bacteria may grow. Remember: Your tanning solution’s balance of ingredients can be adversely affected by storage and equipment that has not been cleaned and maintained properly. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 15
  • 16. 6. Introduction to Skin and Sunless Tanning Sunless tanning has been identified as one of the fastest growing trends offering indoor tanning salons a new way to build business and increase profits. Since its inception in the 1960’s, sunless tanning has come a long way and can now be found in tanning salons, department stores and chemists all over the world. To provide a competitive edge to salons offering HVLP spray tanning we have developed this training manual, based on research and testing conducted by some of the leading manufacturers of sunless spray systems. This manual will take you from setup, to application while discussing technique, safety, pricing and more. What Is DHA And How Safe Is It? DHA is dihydroxyacetone, a carbohydrate (monosaccharide sugar) compound approved by the FDA for use in externally applied sunless tanning solutions. DHA is usually derived from a vegetable source like beets or sugar cane. Its properties as a skin darkener were discovered in the 1920's but weren't marketed as such until the 1960's when Coppertone® introduced Quick Tan®. It was added to the FDA's list of approved cosmetic ingredients in the 1970's. DHA is the tanning ingredient used in self-tanning solutions that has produced more than 2 million sunless tans with no documented reports of adverse effects. The tanning industry recognises DHA as the colourless sugar that makes the magic happen in the self tanning process. DHA reacts with skin proteins, including amino acids, in the outermost layer of the skin. The reaction develops brown skin colouring that looks very similar to a natural tan. Skin colouration takes anywhere from two to four hours to develop and lasts approximately 4 to 7 days. This depends on the skin type, the DHA concentration and the preparation to the skin prior to spraying. The tan fades as the dead layers of skin slough off, just as in a normal tan. Is It Safe To Ingest DHA? While no one should purposely swallow any form of sunless solution, DHA is a non- hazardous compound and causes no adverse reaction in the quantities found in most tanning solutions. DHA has been used as a dietary supplement in sports nutrition and it is non-carcinogenic. Testing has further shown that DHA is less toxic than aspirin, caffeine, and even common table salt. How Safe Is It To Inhale my tan Tanning Solution? DHA has a health risk rating of "0-Minimal" and is not considered a toxic material. The Occupational Safety and Health Administration (OSHA) has established "Permissible Exposure Limits" (PEL) ratings that represent the allowable airborne concentration of a toxic material, to which an employee can be exposed during an 8-hour shift without personal respirators. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 16
  • 17. 7. Lets first look at “How Skin Works” Skin is one of the most amazing organs in the human body. It is hard for us to think about it as an organ, however. We tend to think of organs as boxy things. Your heart, liver, kidneys - those are obviously organs. But skin is an organ too, especially if you look at the dictionary definition of "organ", like this definition from the Merriam Webster Collegiate Dictionary: Organ - a) differentiated structure (as a heart, kidney, leaf, or stem) consisting of cells and tissues and performing some specific function in an organism b) bodily parts performing a function or cooperating in an activity <the eyes and related structures that make up the visual organs> By that definition, skin is definitely an organ. Skin is made up of very specific cells and tissues, and their collective purpose is to act as the boundary between "you" and "the world". One of the neat things about skin that makes it different from a lot of other organs is the fact that it does have to deal with the real world. Therefore it is loaded with sensors, and it also has a very tough layered design so that it can handle realities of the environment like abrasion and sunlight. If you take a look at a cross section of typical skin (like the skin on your arm or leg) you find that it is made up of two main layers: the epidermis on the outside and the dermis on the inside. The epidermis is the barrier, while the dermis is the layer containing all the "equipment" - things like nerve endings, sweat glands, hair follicles and so on. Here's a picture to help you see what is going on: Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 17
  • 18. In the subcutaneous layer (you may have heard of subcutaneous fat - this is where it lives) you can see the blood vessels (shown as two thin red and blue lines). These vessels branch infinitely (not shown) into the dermis to supply the sweat glands, hair follicles, sebaceous glands and erector muscles with blood. They also fan out into the dermis's capillary bed. It turns out that the dermis is loaded with capillaries. Capillaries satisfy the nutritional needs of the cells in the dermis, and they also help the skin perform an important cooling function in humans. The epidermis has no direct blood supply, but instead is supported and fed by the dermis. As shown in the diagram, the dermis contains sweat glands, hair follicles (each with its own tiny little muscle so that your "hair can stand on end"!), nerve endings and so on. There are several different types of nerve endings: • Heat sensitive • Cold sensitive • Pressure sensitive • Itch sensitive • Pain sensitive All these different nerve endings let you sense the world. They also help you protect yourself from burns, punctures, etc. by warning you when something is damaging your skin. The epidermis is your interface to the world, and it is actually quite interesting. It has two main layers, the inner of which is living and the outer of which is dead. The dead skin cells of the outer layer are what we can actually see, and they are constantly flaking off and being replaced by new cells being pushed outward. The living, inner layer is called the malpighian layer. The malpighian layer creates the dead cells that we can see. It is in direct contact with the dermis, which feeds and supports it. The malpighian layer is our focus of attention actually, because it is here that the sun affects the skin during tanning. The malpighian layer is itself layered like this: • In direct contact with the dermis is the basal layer. If you have ever heard of a basal cell carcinoma (cancer), this is where it starts. • Above the basal layer is the spinous layer. • Above the spinous layer is the granular layer. Above the granular layer is the stratum corneum. The stratum corneum is the outer layer of dead cells - the cells that we see as our skin. The cells in this layer are filled with a protein called keratin. Keratin is a very interesting protein because it is tough - horns, hair, hoofs, fingernails and feathers all gain their strength from keratin. The same substance that your fingernails are made of actually forms your visible skin (but in a much thinner and more flexible layer). Which is what makes your skin so tough? In parts of the body that get a lot of wear, like the palms and the feet, the stratum corneum is thicker to handle the abrasion. Living among the basal cells in the malpighian layer is another type of cell called a melanocyte. Melanocytes produce melanin, which is a pigment that is the source of tanning. The melanocytes are actually where a tan comes from. Here is what the Encyclopedia Britannica has to say about melanocytes: Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 18
  • 19. 8. So, How does sunless tanning work… If you've read the above, you now know that skin is made up of two main layers: the epidermis on the outside and the dermis on the inside. Whether you are talking about sun tanning or self-tanning, the epidermis is where the action occurs. The epidermis is also made up of layers. The deepest layer of the epidermis, called the stratum basale (basal layer), is affected during sun tanning. The stratum corneum (horny layer) is the outermost layer of the epidermis -- it is this layer that is affected by most sunless- tanning products. DHA is a colorless sugar that interacts with the dead cells located in the stratum corneum of the epidermis. As the sugar interacts with the dead skin cells, a colour change occurs. This change usually lasts about five to seven days from the initial application. Every day, millions of dead skin cells are sloughed off or worn away from the surface of your skin. In fact, every 35 to 45 days, you have an entirely new epidermis. This is why tans from sunless- or self-tanning lotions will gradually fade -- as the dead cells are worn away, so is your tan. It's important to remember that unless the product contains an added sunscreen, it will not protect you from the sun's UVA and UVB rays. Even products that do contain a sunscreen won't be of much help, since they lose their efficacy within hours of application. So, if you're planning to head outside to show off your new glow, be sure to apply some extra sunscreen. Most sunless tanning products use Dihydroxyacetone (DHA), as the active “tanning” ingredient. DHA is a skin safe sugar derivative, which has been used in the cosmetic industry for over 30 years. DHA interacts with the outermost, surface skin layer, producing a golden brown color that resembles the coloration of a UV based tan. DHA reacts with the naturally occurring amino acids and keratin proteins, in the “dead” skin cells resting on the skin surface. This process is called the "Maillard Reaction". It is very similar to the reaction that you see when you cut a potato or an apple slice, and leave it exposed to the air. Skin colouration can take anywhere from two to six hours and may last anywhere from four to seven days depending on the skin type, DHA concentration in the lotion and the degree of after tan care performed by the client. Just like a normal tan, a sunless tan will fade as the dead layers of skin shed. The difference between ‘clear’ solution and solution with a ‘bronzer’ Clear solution is completely colourless while solution with a bronzer simply means there is a colour guide in the solution. Use of a colour guide gives your client the ‘instant gratification’ tan. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 19
  • 20. 9. Working with your client Skin replaces itself naturally every 28 days. Twenty-five percent of skin is exfoliated each week, causing a UV tan to wear away. Sunless spray tans affect only the top 25 percent of skin. Sunless tanners should use a tan-extending program to maintain the level of the sunless tan longer. Spray tanning is a new experience for many people and their first session can be quite daunting. The best way to help your client relax is to explain to them what is involved. People will quickly and easily relax when they know you are well educated and comprehensive in your knowledge of application because they feel they are in safe hands. Before spraying, here are a few hints…  Before spraying their face, hold the spray gun up to the client’s face and tell them to close their eyes and also tell them to feel the air pressure. Explain to your client that it is important for them to keep their eyes closed, relax and to hold their breath for the duration of the spray.  Inform your client about the process of sunless tanning and how DHA (dihydroxyacetone) works.  Discuss with them the reason we use a bronzer in our solution and reiterate to them that the bronzer will wash off and will also come off onto their clothes  Make your client aware that DHA is a natural ingredient derived from sugar cane.  Don’t forget to run your client through the important steps of maintaining a sunless tan. Remind them to avoid wearing tight clothing immediately after their spray, to wait 6-8 hours before showering, to avoid swimming or extended physical activity and try to apply moisturiser twice daily where possible.  Explain to your client that when they next have a shower they will see the cosmetic bronzer wash off in the shower and the DHA would have had time to develop. It will continue to develop over the next 24 hours.  Maintain an informative conversation to help relax the client. We advise against trying to achieve very dark levels as this may result in patchiness or cosmetic problems. Just remember my tan is only designed to achieve natural results. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 20
  • 21. 10. Skin Preparation & Application 1. Before your client arrives, always check that the equipment is set up and functioning correctly. 2. Ensure your solution is near to room temperature before use. 3. Always place the system behind you (the operator) where the operator will stand and away from the spray area. This allows for a trouble-free performance and ensures the turbine breathes clean air. Preparing your client Prior to spraying your client, reconfirm that their body is free of any • moisturisers • oils • jewellery and; • their hair is tied up away from their neck  Take your time to relax your client and explain the treatment to them. Fill them in on what to expect and what they are required to do throughout the process.  Stand your client on a small towel. This is VERY important as excess spray on the floor will cause darkening to the soles of their feet.  As the customer turns in the booth it is good to get your client to use their feet to rotate the towel. This allows the excess solution to be gathered underneath the towel and not on their feet.  ALWAYS ensure your next client has a clean towel on the floor before they arrive for their appointment and the general area is clean.  Before sunless-tanning, your skin should be clean and dry with no soap residue to interfere with your tan. Avoid bar soap.  Do not apply deodorant or perfumes to skin prior to tanning. It is recommended to shave the day before a spray tan. It is also, recommended you remove makeup before the tanning process, but it is not absolutely necessary.  Remove any jewelry when being sprayed.  Select an old, preferably dark bathing suit to wear while being sprayed. Also remember to bring old dark-colored, loose-fitting clothing to wear home. Although the likelihood for an allergic reaction is very small, a patch test is recommended for persons who have a known sensitivity to sunless products or the ingredients in them, including fragrances. After all sunless treatments, wait at least six to eight hours before bathing or exercise to allow the DHA enough time to begin the tanning process. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 21
  • 22. 11. Preparing your client over the phone… In order for your sunless solution to achieve maximum results, your client must follow a few simple steps in preparation for their spray tan:  Exfoliate their entire body before their appointment paying extra close attention to the knees, under the arms, ankles, tops of the feet, elbows and décolletage area.  Explain to your client the following: -NO deodorant -NO perfume or oils -NO body sprays -NO moisturisers -NO make-up -NO jewellery -NO bra -NO shoes -NO contact with water for at least six (6) hours and -NO physical activity -It is HIGHLY RECOMMENDED that your client wears LOOSE, DARK clothing. Explain the following three (3) points to your client: 1. If the above guidelines are NOT adhered to, you (the technician) CANNOT be held responsible for any unwanted outcome. 2. Once a period of 6-8 hours has passed your client may shower using a lightly perfumed body wash. 3. It is important not to have the shower too hot or to be in there for a long time. Explain to your client to dab their body dry when they get out of the shower and to moisturise twice daily where possible. This will stop the tan breaking up on the skin. If at any time you are uncertain about any of the above information, please contact NEW SKIN TECHNOLOGY for further assistance. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 22
  • 23. 12. New Client Disclaimer P le a s e fin d b e lo w a s u g g e s te d “ C lie n t D is c la im e r” fo rm fo r y o u to in c o rp o ra te in to y o u r sp ra y ta n n in g b u s in e s s. It is im p o rta n t to h a n d th e re s p o n s ib ility o v e r to y o u r c lie n t, o n c e y o u h a v e a d v is e d th e m o f th e p re p a ra tio n s in v o lv e d w ith sp ra y ta n n in g . W e a d v ise fo r y o u to c re a te y o u r o w n d isc la im e r a n d g e t a ll o f y o u r sp ra y ta n n in g c lie n ts to sig n it a n d th e n k e e p it in a sa fe p la c e . Personal Details Mr / Mrs / Miss / Ms (please circle) Name Address Suburb Post Code Telephone Mobile Date of Birth Email Occupation In order to be sprayed by this salon/clinic you must first answer the questions below truthfully. Are you wearing any deodorant? YES / NO Have you showered & exfoliated today YES / NO Have you been advised to wear Have you ever used a DHA product YES / NO YES / NO loose dark clothing? before Did you know that the bronzer is Have you applied any body moisturiser specifically designed to wash off after or oils in the last twelve (12) hours? YES / NO your first shower and may rub onto YES / NO your clothes prior to your first shower? Are you wearing any body spray? YES / NO Are you wearing any perfume? YES / NO Important  If you are unsure whether you are allergic to DHA. We advise you to have a test patch on the inside of your arm and wait a 24 hour period to see if there is any reaction.  You can continue to have follow up treatments whenever you feel you need to. Always remember to lightly exfoliate before re-spraying and no moisturisers  Avoid water or any physical activity for at least 8 hours. Showering the next morning is the best option.  Do not use products specifically designed to exfoliate your skin.  Avoid long showers, hot baths, spas and extended swimming sessions.  Moisturise your body twice a day. This stops the tan from breaking up.  To maintain your tan, you can use a solarium as long as the guidelines for use are adhered to.  Always use a high SPF when outdoors as spray tanning does not offer any protection from the sun.  The bronzer can come off onto your clothes and bed sheets. Please be aware that some lighter coloured materials, including leather, may stain. We accept no liability for those who choose not to follow the above guidelines provided. Signature _________________________________________ Date ______________________________________ Technician ________________________________________ Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 23
  • 24. Client Records D a te C o m m e n ts P ric e C h a rg e d Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 24
  • 25. 13. General Application When you are comfortable with the operation of the spray tanning system, you are ready to begin spraying. Remember these very important points:  Always work from head to toe.  Hold the spray gun 6-8 inches from the surface of the skin.  Do not tilt the spray gun. Always keep it perpendicular to the surface of the skin.  Spray the entire body at a relaxed speed. (Slow movements will result in an unwanted build up of colour).  Spray the contours of your client’s body so that you obtain an even coverage and eliminate overspray     Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 25
  • 26. 14. Successful Spraying The following instructions are just meant to be a starting point. You will soon develop your own style and technique. You can make a few adjustments to your gun and spray in a horizontal (back and forth) spray pattern. Experiment and have fun. Important Keep a steady pace and follow through. Always start and stop your spray off the body. If you find positions requiring you to end on the body slowly let off the spray trigger and quickly pull the gun back away from the body. 1. Spray consistently and evenly. Always begin on the client’s back. If runs or dark patches occur during spraying, use a small towel to sponge the area to absorb any excess solution, then dry and re-apply. DO NOT spray the palms of the hands. 2. The back of the hands and fingers only require a very light spray for an effective tanning result. Spray lightly once and then dab the area then re-spray the area again. Remember LESS IS BEST! 3. Before applying the solution to your clients face, consult them first. Only a very light application is needed. Always make sure their eyes are completely closed and that they are totally relaxed without any facial expressions evident and that they hold their breath for the duration of the facial spray. 4. Conduct a visual inspection over the entire body and a check that the colour is uniform. 5. Turn the spray system off. Press the “Mains On” button to turn the system off. 6. We recommend after 5 weeks of continuous spray tanning, that individuals should have a 10 day rest period. This is very important as it allows skin to rejuvenate and eliminates signs of patchiness resulting from unintentional contact with clothes and accessories. In most cases, a sunless tan can be maintained for a longer period of time on healthy, moist skin. Results will vary depending on the individual. Begin spraying your client with their back facing towards you. Ask them to stand comfortably with their legs apart and keep their arms out from the waist. Before spraying the backside and legs, ask your client to bend forward from the waist, without bending their knees, to improve access to skin around the top of the legs and backside area. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 26
  • 27.  Ask your client to turn 90 degrees to their right, each time so that you can easily remember what area is to be sprayed next. Remember to always concentrate on the area that is in front of you. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 27
  • 28.  Women with larger breasts need to place their hands either over their head so the skin sitting under the fold of the breast can be reached. If this is not enough, ask them to gently hold them up with their fingers being very careful not to spray their fingers. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 28
  • 29.  Once you have sprayed their breasts, fold a tissue into a triangle and place the tissue under one breast at a time. The pressure from the breast will hold the tissues in place.  Work your way down to their feet. Ask the client to turn one leg out at a time and spray from the top down to their ankle; remembering not to spray too much around the ankle area.  When spraying the legs DO NOT spray the knee area at this point! Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 29
  • 30. Feet  Spray one light coat on your client’s feet and dab with a towel. Remember to pay particular attention to the toe area. Dry the feet and apply a very light second coat. Knees  Now for the knees….Ask our client to carefully bend their knees and lightly spray and dry them before they stand up again. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 30
  • 31. The Face • Spray the face in seven ‘quick’ steps as follows: REMEMBER…. It is easy to add a little more than remove it!!!! • Do not spray into the ear canal. • Tanning solution is not absorbed by hair and will typically wash out after the first shower. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 31
  • 32. End of First Coat Your client should be back in the starting position with their back facing you. Second Coat Now apply a second coat of sunless solution to your client exactly how you applied the first coat BUT much, much quicker!! Always check your client has a nice even application and be certain that you have applied enough solution. It is normal for your client to feel a slight stickiness for 10 to 20 minutes after being sprayed while the remainder of the solution is absorbed into the skin. ALWAYS WIPE THE EQUIPMENT CLEAN THE AREA BETWEEN CLIENTS Some Suggested Pricing Spray tans can vary in price depending on the area and clientele. Below is a suggested pricing guide to help you construct an appropriate pricing schedule to use. Full Body $35 Face, Arms & Chest $20 Legs $15 In addition to a pricing schedule for casual visits, you may want to promote tanning packages for your regular clients to purchase. Implementing such packages will attract more business and keep your bookings full! Buy 5 and get 1 FREE $150 Buy 10 and get 2 FREE $300 or similarly, introduce client loyalty cards where each time a client comes in for a spray tan they receive a stamp on their card. When they fill their card with stamps, they are eligible for 1 free session or a percentage off their next tanning package. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 32
  • 33. 15. FAQ’s Q: The Gun is Leaking???? A: Check the seal, if you are not sure which is the correct way??? The groove s h o u l d a l w a y s f a c e u p , in t o t h e g u n … Q: The Solution is running down the body??? A: Reduce the amount of fluid coming our by turning the fluid control screw clockwise… Q: The solution looks splotchy!!!! A: First, check that they gun is done up tightly enough. If so, then check the fluid pipe….. This must be pushed firmly up into the gun Q: HELP… It Looks ORANGE…. A : I f y o u h a v e u s e d t h e s o l u t io n o n o t h e r c l ie n t s a n d h a d n o a d v e r s e s id e e f f e c t s , then it just may be possible that your client has a high PH level of skin… They c a n w a s h t h e i r s k i n w i t h a P H b a l a n c i n g b o d y w a s h p r i o r t o a s p r a y , a v a il a b l e from a chemist. This should alleviate any further orange effects. Q: What is that smell that I sometimes get with other spray tanning solutions………. A : T h is a l l c o m e s d o w n t o t h e q u a l it y o f D ih y d r o x y a c e t o n e t h a t is u s e d in t h e s o l u t io n . S o m e c o m p a n i e s u s e a n i n f e r i o r , c h e a p e r D H A a n d t h e e n d r e s u l t i s a p u n g e n t s m e l l . O r , t h e p r o d u c t h a s c o m e t h e e n d o f it s s h e l f l if e . Q: What does the spray tan look like? A: The instant colour you will notice is from the bronzer. This is a dark brown c o l o u r a n d it w i l l w a s h o f f a f t e r y o u r f i r s t s h o w e r . W i t h i n h o u r s a f t e r b e i n g s p r a y e d , t h e D H A b e g in s t o w o r k a n d y o u n o t ic e t h e n a t u r a l , g o l d e n b r o w n colour appear. Q: How long does a spray tan take? A : T h e p r o c e s s c a n b e a p p l i e d w i t h i n m i n u t e s ! M o s t c u s t o m e r s a r e in a n d o u t i n a s p a c e o f 1 0 t o 1 5 m in u t e s . Q: How long should a spray tan last? A: Spray tan on average will last anywhere from 4 to 7 days. The longevity of the tan depends on the individual’s level of effort in preparation (exfoliating) and maintenance (moisturising). Q: How often should clients be sprayed? A: Whenever it is convenient for them? One spray tan every week, will give your client great colour. After approximately four consecutive spray tan sessions it is advisable to have a week or two free from sunless tanning to allow the skin surface to even out. Q: What will happen if the solution is sprayed on hair? A: The hair will NOT absorb the colour or become discoloured in any way. Always a s k y o u c l ie n t t o t ie t h e ir h a ir u p a n d a w a y f r o m t h e f a c e . T r y t o h a v e s o m e hair ties, pins or hair nets available for your clients to use if they come unprepared. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 33
  • 34. Q: Does the solution have an odour? A: A smell can be associated with sunless tanning products. This occurs when the s k in r e a c t s t o t h e D H A w it h in t h e p r o d u c t . A f t e r a p p r o x i m a t e l y a n h o u r t h e s m e l l is v e r y s im il a r t o b u r n t s u g a r c a n e . I t is n o t o f f e n s iv e a n d it u s u a l l y d is a p p e a r s a f t e r t h e f ir s t s h o w e r . R e c o m m e n d t o y o u r c l ie n t t h e y u s e a scented body wash and moisturising lotion when they shower. Q: Will the solution stain clothes? A: Like any other cosmetic, the solution may rub off onto your clothes. In most cases the colour will simply wash out however, light coloured material and l e a t h e r ( e s p e c ia l l y o n c a r s e a t s ) m a y s t a in . T h is is w h y w e s u g g e st y o u r c l i e n t s w e a r l o o s e d a r k c l o t h in g t o t h e ir a p p o in t m e n t . Q: Will my client suffer from any problems if they breathe in the solution when spraying? A: No. There are no harmful ingredients in the my tan solution but, we suggest you a s k y o u r c l ie n t t o h o l d t h e ir b r e a t h w h e n y o u a p p l y t h e s p r a y t a n t o t h e ir f a c e a n d t o c l o s e t h e ir e y e s . Q: What Can Destroy A DHA Tan? 1. Some brands of soaps and lotions can cause rapid or poor fading, or poor tan development. Cheap soaps can be problematic for many clients. 2. Hair Inhibiting Lotions can cause a yellow tone. 3. Anti-aging, Smoothing, or Skin Renewal products can increase fading or blotchiness. 4. AHA's (Alpha Hydroxy Acids -glycolic, lactic, Malic, citric and Tartaric acids) can speed exfoliation and skin turnover. 5. BHA's (Beta Hydroxy Acids-salicylic acid) can increase fading, or lighten a tan. 6. Retin-A type products (Retin-A, Renova, Tazorac, and Tretinoin) can increase fading or blotchyness. 7. Toners containing high amounts of Alcohol or Witch Hazel can fade a tan (Witch Hazel EXTRACT is fine) 8. Anti-acne products can cause faster fading, peeling, blotchiness (Accutane, Salicylic acid) 9. Any medication that affects the skin or skin heath can also affect the tan. Antibiotics used for Acne or fungal infections, chemotherapy drugs, etc. 10. Makeup remover cleaning preparations or oils, can fade a tan. 11. Bar soaps, even moisturizing ones can be very harsh on skin and a sunless tan. Deodorant types should also be avoided. 12. Do not use a rough wash implement for daily washing. (loofas, scrub mitts, scrub gloves etc.) Gently use a soft washcloth or soft poof 13. Adhesive tape, or products applied to skin, can pull the "tan" off. (surgical tape, bandage tape, peel off facial strips) 14. Hair removal procedures and depilatory products, (Nair, Veet, Neet etc.) will lighten tanned skin. Waxing will also fade or remove a tan 15. Shaving exfoliates skin so have clients use a sharp razor with clean rinsing lubricating product. Dull shaving equipment can increase fading or cause stripes. Some shaving lubricants can leave coatings on the skin. 16. Body hair bleach products will also bleach the underlying skin 17. Submersion in hot tubs, long hot baths, swimming pools, fresh or salt water (a waterproof sun block helps) Reapply a touchup/maintainer lotion after swimming if needed and always pat dry after bathing or swimming, do not rub. 18. Women may “tan” differently during various hormonal changes. (Menstruation, pregnancy, breastfeeding) 19. Oily skinned clients or oily skin areas (face, chest, neck, upper back) tan lighter than surrounding skin. 20. Lower legs/shins often tan lighter. So apply more products here. 2 1 . Insect repellant sprays, and some perfumes when sprayed directly onto skin, remove or fade tan. Instead spray a cloud into air, and walk through the mist. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 34
  • 35. 16. Material Safety Data Sheet 5 t h April 2005 01 – Product and Company Identification Product Name: my tan sunless solutions, ‘envy’ & ‘platinum’ Product Use: Skin Care Cosmetics Manufacturer: New Skin Technology PO Box 8198 GCMC Bundall, QLD 9726 For More Information Call: +61 75570 4447 during business hours 02 – Composition / Information on Ingredients This product is considered non hazardous. The product contains only ingredients that are ‘generally recognised as safe’. 03 – Fire and Explosion Data Flash Point: Not Established Fire or Explosion Hazard: None Known Extinguishing Media: Water, Carbon Dioxide, Foam Fire Fighting Procedure: Respiratory protection should be provided. 04 - Physical and Chemical Properties Appearance: White Physical State: Powder 05 – Stability and Reactivity Data Stability: Stable under normal conditions. Avoid heat. Incompatibilities: Oxidizing and reducing agents. Mixing with other chemicals, products. Reactivity in Water: Non-Reactive Polymerization: Will not occur. 06 – Health Hazard Data Immediate (acute) effects: None known Delayed (Subchronic and Chronic) effects: None known Potential Carcinogens: None known Effects of Overexposure: Not Established 07 – Emergency and First Aid Information Skin Contact: Persons with allergies must avoid using this product. Wash with water and soap if needed. Seek medical attention if necessary. Eye Contact: Flush with plenty of water for a minimum of 10 minutes then seek medical attention. Ingestion: Drink plenty of water. Seek medical attention if necessary. 08 – Disposal, Spill and Leak Information Disposal: Dispose of in accordance with federal, state and local regulations. Leak and Spills: Wash floor with water and an appropriate detergent. 09 – Storage and Handling Keep container tightly closed and away from sunlight. Keep product below 24°C. ‘Do not freeze’ below 4°C. 10 – Special Protection Measures Ventilation: Local exhaust 11 – Disclaimer The information herein is believed to be accurate and represents the best information currently available to us. However, we make no warranty of merchantability or any other warranty, express or implied, with respect to such information and we assume no liability resulting from its use. Users assume all risks of their use, handling, and disposal of the product. Users also assume all risks in regards to the publications of use of, or reliance upon, information contained herein. This information relates only to the product designated herein and does not relate to its use in combination with any other material or process. This material safety data sheet is not a specification sheet nor should any displayed data be constructed as a specification. Some of the information presented and conclusions drawn herein are from sources other than direct test data on the material itself. Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 35
  • 36. We take great pleasure in congratulating you on completing this sunless solutions training manual. We wish you all the best in your sunless tanning endeavours and hope your experience is rewarding and enjoyable. If at any time you are uncertain about any of the information contained in this manual, please do not hesitate to contact us and we will be happy to help. my tan…a new generation in sunless tanning Copyright © 2004 Complete Tanning Solutions Pty Ltd Nothing in this publication may be reproduced whole or in part without the written permission from the publisher. www.completetanningsolutions.com Complete Tanning SOLUTIONS Pty Ltd “Spray Tanning Training Manual” 26112009 page 36