4. ◦ Shift focus from hospital to coordinating patient care transitions
◦ Define & implement standardized risk stratification tools
◦ Standardize post acute care services
Remote patient monitoring services
Transitions in care
Chronic Disease Management
Care Transitions
Health Coaches
Telephonic follow-up
4
5. Patient Risk Assessment
Completed by Hospital Case Managers
Hi Risk
Medium
Low Risk
Risk
Telehealth &
Transitions in Care
Program
Daily
biometric
data
Social
Issues/
Non
VMG
patient
VMG
patient
TH
Transitions
in Care
TIC
Services
TIC services
Consider
TIC services
Frailty
Health
Coach
Consider
Telephonic
Service
Telephonic
Services
6. ◦ PAM
I & II
◦ Dx
Any chronic disease
◦ Readmissions
< 30 day
◦ ED visits
4+
◦ Medications
6+
◦ Social issues
Homeless
No PCP
No Transportation
Un/underinsured
6
7. ◦ Remote Patient Monitoring
Referred from hospital or clinic
Enrolled in hospital or home
Home Visit- Med. Rec. & train/competency validate patient/home safety
assessment
Daily biometric data monitoring / Daily phone calls for abnl parameters
Weekly telephonic assessment, education, coaching
Staff ratio: 1 -85 – 100 patients
◦ Care Transition Services
Enrolled in hospital
Hospital visit
Home Visit(s)- med. Rec. and patient education
Phone Calls
Attend MD Visits
Staff ratio: 1- 18 – 30 patients
7
8. ◦ Clinical Data
LDL, BP, Pulse, Height, Weight, HgA1c, oxygen
saturation
◦ Patient Satisfaction
◦ Financial Outcomes- 90 days pre TH, during TH, 30
days post TH
Hospitalizations
Bed Days
15. Discharge Patients N=544
900
800
772
700
600
90 Days Prior
500
400
300
200
During
257
143
30 Days Post
100
0
Reductions Of Hospitalizations
Decreased by 69% Prior to During
Decreased by 76% Prior to Post
15
16. Discharged Patients N=544
4,000
3,458
3,000
90 Days Prior
2,000
1,124
1,000
753
During
30 Days Post
0
Hospital Bed Days
Decreased by 67% Prior to During
Decreased by 81% Prior to Post
16
18.
PAM
III
Dx
Dementia, Mental Illness, Substance Abuse, new
chronic disease
Readmissions
<30 day with Obs. Within 60 days
ED visits
2+
Medications
Anticog./insulin/glycemic, Dig., Phenobarbital,
Lithium
Social Issues
Unstable housing
Multiple PCPs
Relay on others
Inability to pay
18
19.
Remote Patient Monitoring- Transitions in Care
Care Transitions services
◦
◦
◦
◦
◦
◦
Enrolled in hospital
Hospital visit
Home Visit(s)- med. Rec. and patient education
Phone Calls
Attend MD Visits
Staff ratio: 1- 18 – 30 patients
Health Coaches
◦
◦
◦
◦
Enrolled in PCP Clinic
Phone Calls
Coaching- telephonic and in-clinic
Coordination of services
19