Transforming Your Staff Into a Technologically Savvy Career Center

Transforming Your Staff into a Technologically Savvy Career Center Katrina Holland Events & Employer Relations Coordinator Seaver College, Pepperdine University NACELink Symposium, June 2010 K. Holland, Seaver College Career Center, NACELink Symposium 2010

Seaver College ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],K. Holland, Seaver College Career Center, NACELink Symposium 2010

It’s a Reality… K. Holland, Seaver College Career Center, NACELink Symposium 2010

What We’ll Accomplish Today : ,[object Object],[object Object],[object Object],K. Holland, Seaver College Career Center, NACELink Symposium 2010

Proper Role of Information Systems ,[object Object],[object Object],[object Object],… systems that support decision making. Therefore, it supports organizational goals and initiatives Info Systems Defined: ,[object Object],[object Object],[object Object],K. Holland, Seaver College Career Center, NACELink Symposium 2010 Your data You trusting your data

Let’s Talk Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],K. Holland, Seaver College Career Center, NACELink Symposium 2010

Goals in Training ,[object Object],[object Object],“ This is a lot like my old job. Oftentimes the most helpful thing we can do is just to listen and to let people get whatever they are feeling off their chests.” – Chessen, DriveSavers Data Recover, Inc. “ 1 of 10 computer users have hit, kicked, or otherwise abused their equipment.” – Kent Norman, Univ. of Maryland’s Laboratory for Automation Psychology and Decision Processes K. Holland, Seaver College Career Center, NACELink Symposium 2010

First Steps to Training ,[object Object],[object Object],[object Object],K. Holland, Seaver College Career Center, NACELink Symposium 2010

1. Set and Share Expectations ,[object Object],[object Object],[object Object],[object Object],K. Holland, Seaver College Career Center, NACELink Symposium 2010

2. Set and Share Goals Sample Career Center Goals with the help of NACELink CSM K. Holland, Seaver College Career Center, NACELink Symposium 2010 These broad goals give staff a framework to understand how NACELink applies to them and their work. Helps them answer, “How does this system make my work easier, faster, better?”

3. Break It Down and Go Slow K. Holland, Seaver College Career Center, NACELink Symposium 2010

Training Levels K. Holland, Seaver College Career Center, NACELink Symposium 2010 Determine content most appropriate for the user level.

Major Modules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Major Modules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Training: Content K. Holland, Seaver College Career Center, NACELink Symposium 2010

Create an Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IV. Training Schedule V. Review Modules VI. Practice Exercises and Homework K. Holland, Seaver College Career Center, NACELink Symposium 2010

Training: Style ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],K. Holland, Seaver College Career Center, NACELink Symposium 2010

SoSymple Desktop Guide Training Supplement SoSymple Guide To Seaver College’s online career resource, CareerSpace ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],K. Holland, Seaver College Career Center, NACELink Symposium 2010

SoSymple Content K. Holland, Seaver College Career Center, NACELink Symposium 2010 ,[object Object],[object Object],[object Object],OCR My Account Email Career Guides Events Jobs Announcements Contacts Students ELM

SoSymple Layout K. Holland, Seaver College Career Center, NACELink Symposium 2010

On-Going Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],so symple K. Holland, Seaver College Career Center, NACELink Symposium 2010

Measuring Results K. Holland, Seaver College Career Center, NACELink Symposium 2010 Link metrics to the already established training and organizational goals

K. Holland, Seaver College Career Center, NACELink Symposium 2010

Questions? ,[object Object],K. Holland, Seaver College Career Center, NACELink Symposium 2010

Transforming Your Staff Into a Technologically Savvy Career Center

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