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Data for non-geeks: “Social Data”
         Social Media Week Copenhagen 2013
         Kasper Risbjerg
         Social Business Manager, IBM
         @kasperrisbjerg
         risbjerg@dk.ibm.com




Source: The Human Face of Big Data
“Big Data is deemed a new class
         of economic asset - just like oil”
         The World Economic Forum




Source: The Human Face of Big Data
The explosion in the use of social media and
                                         other Internet services has resulted in the
                                     generation of 2.5 quintillion bytes each day
                                                                        IBM (2012)




    The global Internet population is 2.1 billion,
    which means that each person creates ≈ 1.2
    billion bytes of data each day
    Mashable (2012)



Source: The Human Face of Big Data
http://mashable.com/2012/06/22/data-created-every-minute/
“If I could only make
     social media chatter
     actionable...”




Source: The Thinker by Betina La Plante
“Twitter was a richer and more up-to-date
source of information about the 5.8
magnitude quake in Virginia”
“Bloomberg and WiseWindow
use social media and big data to
improve investment returns”
“Nestle is using social media listening and
analytics to engage at scale in the market using
its big data powered central command center”
http://ibm.co/WzbWqh
“We are uploading our
       (complex) identities
       and in turn they
       become quantified“




http://www.newsits.com/wp-content/uploads/2013/02/social-media-profile.jpg
“Social data gives brands the
       opportunity to move from
       segments to individuals... and signals the death of the average consumer”




http://www.realadventure.co.uk/wp-content/uploads/2012/03/matt-h-social-search.jpg
“Meet Nick. He likes
      to use his iPhone to
      check-in at places he
      vists...”




Adapted from http://www.youtube.com/watch?v=O1dgoQJAt6Y
“Nick also likes to
      take pictures along
      his way...
      and his iPhone
      embeds the
      coordinates into the
      data of a specific
      picture”




Adapted from http://www.youtube.com/watch?v=O1dgoQJAt6Y
“Based on Nick’s
      social data we can
      predict his behavior...
      and the no. 1 place
      Nick checks-in is the
      gym...
      on Mondays... at 6 am!”




Adapted from http://www.youtube.com/watch?v=O1dgoQJAt6Y
“So we know Nick
      likes fitness or at
      least likes to check-in
      at the gym...
      but apparently he is
      also an avid blogger”




Adapted from www.smartassfitness.com/
“with a lot of
       influence...”




Adapted from http://farm5.static.flickr.com/4001/4618279087_fb950e357d.jpg
“The promise of Big Data is tailored
       experiences and relevancy”




http://www.realadventure.co.uk/wp-content/uploads/2012/03/matt-h-social-search.jpg
“With great data comes
        great responsibility”


        “Trust is needed”




http://2.bp.blogspot.com/-NamqKMnk_kg/T_uSkKmHVGI/AAAAAAAAAj8/bcTfRQfXkTI/s1600/Spiderman-amazing-1.jpg
“We have only seen
      the tip of the iceberg”




http://forensicdnaconsulting.files.wordpress.com/2012/12/tip-of-iceberg.jpg
http://3.bp.blogspot.com/-icriY5kDwtg/TlRJyEy4YLI/AAAAAAAAKR8/xMEat3BVdWA/s1600/tip_of_the_iceberg.jpg
“Imagine a world where digital
         identities could be transferred
         between services - even offline”




Adapted from Rachel Botsman; What's Mine Is Yours: How Collaborative Consumption is Changing the Way We Live
“In a not too distant future...”




https://skitch-img.s3.amazonaws.com/20120116-xaw3je5funqj5d95nyg38198qm.jpg
“Tap into the data generated at each
touch point along the consumer
decision journey and be creative”
Source: Chess Media Group
Thank you
                             8




Connect with me on
Twitter: @kasperrisbjerg

LinkedIn: linkedin.com/in/
kasperrisbjerg/

Website: kasperrisbjerg.dk

Email: risbjerg@dk.ibm.com

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Social data - Social Media Week Copenhagen 2013

  • 1. Data for non-geeks: “Social Data” Social Media Week Copenhagen 2013 Kasper Risbjerg Social Business Manager, IBM @kasperrisbjerg risbjerg@dk.ibm.com Source: The Human Face of Big Data
  • 2. “Big Data is deemed a new class of economic asset - just like oil” The World Economic Forum Source: The Human Face of Big Data
  • 3. The explosion in the use of social media and other Internet services has resulted in the generation of 2.5 quintillion bytes each day IBM (2012) The global Internet population is 2.1 billion, which means that each person creates ≈ 1.2 billion bytes of data each day Mashable (2012) Source: The Human Face of Big Data
  • 5. “If I could only make social media chatter actionable...” Source: The Thinker by Betina La Plante
  • 6. “Twitter was a richer and more up-to-date source of information about the 5.8 magnitude quake in Virginia”
  • 7. “Bloomberg and WiseWindow use social media and big data to improve investment returns”
  • 8. “Nestle is using social media listening and analytics to engage at scale in the market using its big data powered central command center”
  • 10. “We are uploading our (complex) identities and in turn they become quantified“ http://www.newsits.com/wp-content/uploads/2013/02/social-media-profile.jpg
  • 11. “Social data gives brands the opportunity to move from segments to individuals... and signals the death of the average consumer” http://www.realadventure.co.uk/wp-content/uploads/2012/03/matt-h-social-search.jpg
  • 12. “Meet Nick. He likes to use his iPhone to check-in at places he vists...” Adapted from http://www.youtube.com/watch?v=O1dgoQJAt6Y
  • 13. “Nick also likes to take pictures along his way... and his iPhone embeds the coordinates into the data of a specific picture” Adapted from http://www.youtube.com/watch?v=O1dgoQJAt6Y
  • 14. “Based on Nick’s social data we can predict his behavior... and the no. 1 place Nick checks-in is the gym... on Mondays... at 6 am!” Adapted from http://www.youtube.com/watch?v=O1dgoQJAt6Y
  • 15. “So we know Nick likes fitness or at least likes to check-in at the gym... but apparently he is also an avid blogger” Adapted from www.smartassfitness.com/
  • 16. “with a lot of influence...” Adapted from http://farm5.static.flickr.com/4001/4618279087_fb950e357d.jpg
  • 17. “The promise of Big Data is tailored experiences and relevancy” http://www.realadventure.co.uk/wp-content/uploads/2012/03/matt-h-social-search.jpg
  • 18. “With great data comes great responsibility” “Trust is needed” http://2.bp.blogspot.com/-NamqKMnk_kg/T_uSkKmHVGI/AAAAAAAAAj8/bcTfRQfXkTI/s1600/Spiderman-amazing-1.jpg
  • 19. “We have only seen the tip of the iceberg” http://forensicdnaconsulting.files.wordpress.com/2012/12/tip-of-iceberg.jpg http://3.bp.blogspot.com/-icriY5kDwtg/TlRJyEy4YLI/AAAAAAAAKR8/xMEat3BVdWA/s1600/tip_of_the_iceberg.jpg
  • 20. “Imagine a world where digital identities could be transferred between services - even offline” Adapted from Rachel Botsman; What's Mine Is Yours: How Collaborative Consumption is Changing the Way We Live
  • 21. “In a not too distant future...” https://skitch-img.s3.amazonaws.com/20120116-xaw3je5funqj5d95nyg38198qm.jpg
  • 22. “Tap into the data generated at each touch point along the consumer decision journey and be creative”
  • 24. Thank you 8 Connect with me on Twitter: @kasperrisbjerg LinkedIn: linkedin.com/in/ kasperrisbjerg/ Website: kasperrisbjerg.dk Email: risbjerg@dk.ibm.com