SlideShare ist ein Scribd-Unternehmen logo
1 von 102
Downloaden Sie, um offline zu lesen
Software Developer
This job role is applicable in both National and International scenarios
SECTOR: IT-ITeS
SUB-SECTOR: IT Services
OCCUPATION: Application Development
REFERENCE ID: SSC/Q0501
Conceive | Invent | Deliver
The Course
encompasses all 7 of 7
National Occupational
Standards (NOS) of
“Software Developer’’
SSC/Q0501 V1.0
Qualification Pack
issued by “IT-ITeS SSC”.
IT-ITES/BPM Industry – An Introduction
Introduction
The global sourcing market in India continues to grow at a higher pace compared to the
IT & BPM industry. India is the leading sourcing destination across the world,
accounting for approximately 55 per cent market share of the US$ 200-250 billion
global services sourcing business in 2019-20. Indian IT & BPM companies have set up
over 1,000 global delivery centres in about 80 countries across the world.
India has become the digital capabilities hub of the world with around 75 per cent of
global digital talent present in the country.
It has been noted that IT Services and ITeS-BPO segments have been responsible for impacts on the growth
of Indian economy. The Indian IT / ITeS industry has made one of the great success stories on modern India
putting the country on the global map as the leader in the Information Technology (IT) and Business Process
Outsourcing (BPO). The Indian Information Technology (IT) and Information Technology Enabled Services
(ITeS) sectors go hand-in-hand, in every aspect. The industry has not only transformed India’s image on the
global scenario, but also fuelled economic growth and has contributed a lot to social transformation in the
country. India has the opportunity to tap a market that is growing day by day with its cost advantage, huge
resource pool and expertise. This sector has evolved over the past few years with main focus on the
execution of Business Processes and Information/ data Security, End User Privacy, Business Contingency,
Technology, People Management and above all efficiency, productivity and customer satisfaction. Business
Process outsourcing (BPO) implies the outsourcing of a specific set of business process activities and the
knowledge that is required by outsourcing service provider for carrying out these activities for a division, a
process or a function on behalf of a client organization. Business Process Outsourcing focuses on the
performance of the outsourced business processes rather than on the performance of the Information
System.
Market Size
IT & BPM industry’s revenue was estimated at around US$ 191 billion in FY20,
growing at 7.7 per cent y-o-y. It is estimated to reach US$ 350 billion by 2025.
Moreover, revenue from the digital segment is expected to form 38 per cent of the
total industry revenue by 2025. Digital economy is estimated to reach Rs 69,89,000
crore (US$ 1 trillion) by 2025. The domestic revenue of the IT industry was estimated
at US$ 44 billion and export revenue was estimated at US$ 147 billion in FY20.
Total number of employees grew to 1.02 million cumulatively for four Indian IT
majors (including TCS, Infosys, Wipro, HCL Tech) as on December 31, 2019. Indian IT
industry employed 205,000 new hires and had 884,000 digitally skilled talent in
2019.
Thank You

Weitere ähnliche Inhalte

Was ist angesagt?

2015 IT Industry Outlook & Trends to Watch
2015 IT Industry Outlook & Trends to Watch2015 IT Industry Outlook & Trends to Watch
2015 IT Industry Outlook & Trends to WatchCompTIA
 
Abhijeet's presentation on IT and ITeS indsstry
Abhijeet's presentation on IT and ITeS indsstryAbhijeet's presentation on IT and ITeS indsstry
Abhijeet's presentation on IT and ITeS indsstryAbhijeet Chandak
 
Finline sample project report for bank loan
Finline sample project report for bank loanFinline sample project report for bank loan
Finline sample project report for bank loanFinline
 
Role of it on india economy
Role of it on india economyRole of it on india economy
Role of it on india economyGurudutt Reddy
 
ppt IT industry
ppt IT industryppt IT industry
ppt IT industryYash Joshi
 
IT on indian economy
IT on indian economyIT on indian economy
IT on indian economyPenna Tarun
 
CompTIA 4th State of IT Channel Study
CompTIA 4th State of IT Channel StudyCompTIA 4th State of IT Channel Study
CompTIA 4th State of IT Channel StudyCompTIA
 
IT in the modern world
IT in the modern worldIT in the modern world
IT in the modern worldroshni8
 
ITeS: An Introduction to Information Technology Enabled Services
ITeS: An Introduction to Information Technology Enabled ServicesITeS: An Introduction to Information Technology Enabled Services
ITeS: An Introduction to Information Technology Enabled ServicesNilesh Sinha
 
Information technology industry
Information technology industryInformation technology industry
Information technology industryShivani Sharma
 
IRJET- Impact of Technology on Indian Economy
IRJET-  	  Impact of Technology on Indian EconomyIRJET-  	  Impact of Technology on Indian Economy
IRJET- Impact of Technology on Indian EconomyIRJET Journal
 
Report on analysis of indian (ict)
Report on analysis of indian (ict)Report on analysis of indian (ict)
Report on analysis of indian (ict)ajay bodake
 
The evolution and growth of it sector in india
The evolution and growth of it sector in indiaThe evolution and growth of it sector in india
The evolution and growth of it sector in indiaRahul Chattopadhyay
 
Industrial Psychology: Information Technology
Industrial Psychology: Information TechnologyIndustrial Psychology: Information Technology
Industrial Psychology: Information TechnologyIsha Chaudhary
 
IT Industry Analysis
IT Industry AnalysisIT Industry Analysis
IT Industry AnalysisTICS
 
[Article] Technology: A major driver for India's growth in the next decade
[Article] Technology: A major driver for India's growth in the next decade[Article] Technology: A major driver for India's growth in the next decade
[Article] Technology: A major driver for India's growth in the next decadeBiswadeep Ghosh Hazra
 

Was ist angesagt? (20)

2015 IT Industry Outlook & Trends to Watch
2015 IT Industry Outlook & Trends to Watch2015 IT Industry Outlook & Trends to Watch
2015 IT Industry Outlook & Trends to Watch
 
IT ppt
IT pptIT ppt
IT ppt
 
It
ItIt
It
 
Abhijeet's presentation on IT and ITeS indsstry
Abhijeet's presentation on IT and ITeS indsstryAbhijeet's presentation on IT and ITeS indsstry
Abhijeet's presentation on IT and ITeS indsstry
 
Finline sample project report for bank loan
Finline sample project report for bank loanFinline sample project report for bank loan
Finline sample project report for bank loan
 
Role of it on india economy
Role of it on india economyRole of it on india economy
Role of it on india economy
 
ppt IT industry
ppt IT industryppt IT industry
ppt IT industry
 
IT on indian economy
IT on indian economyIT on indian economy
IT on indian economy
 
CompTIA 4th State of IT Channel Study
CompTIA 4th State of IT Channel StudyCompTIA 4th State of IT Channel Study
CompTIA 4th State of IT Channel Study
 
India : IT & ITes Sector Report_August 2013
India : IT & ITes Sector Report_August 2013India : IT & ITes Sector Report_August 2013
India : IT & ITes Sector Report_August 2013
 
IT in the modern world
IT in the modern worldIT in the modern world
IT in the modern world
 
ITeS: An Introduction to Information Technology Enabled Services
ITeS: An Introduction to Information Technology Enabled ServicesITeS: An Introduction to Information Technology Enabled Services
ITeS: An Introduction to Information Technology Enabled Services
 
Information technology industry
Information technology industryInformation technology industry
Information technology industry
 
IRJET- Impact of Technology on Indian Economy
IRJET-  	  Impact of Technology on Indian EconomyIRJET-  	  Impact of Technology on Indian Economy
IRJET- Impact of Technology on Indian Economy
 
IT presentation
IT presentationIT presentation
IT presentation
 
Report on analysis of indian (ict)
Report on analysis of indian (ict)Report on analysis of indian (ict)
Report on analysis of indian (ict)
 
The evolution and growth of it sector in india
The evolution and growth of it sector in indiaThe evolution and growth of it sector in india
The evolution and growth of it sector in india
 
Industrial Psychology: Information Technology
Industrial Psychology: Information TechnologyIndustrial Psychology: Information Technology
Industrial Psychology: Information Technology
 
IT Industry Analysis
IT Industry AnalysisIT Industry Analysis
IT Industry Analysis
 
[Article] Technology: A major driver for India's growth in the next decade
[Article] Technology: A major driver for India's growth in the next decade[Article] Technology: A major driver for India's growth in the next decade
[Article] Technology: A major driver for India's growth in the next decade
 

Ähnlich wie Syllabus software developer

1.1_Introduction and Orientation.pptx
1.1_Introduction and Orientation.pptx1.1_Introduction and Orientation.pptx
1.1_Introduction and Orientation.pptxAbhishekRawat709302
 
PROJECT REPORT FOR BANK LOAN
PROJECT REPORT FOR BANK LOANPROJECT REPORT FOR BANK LOAN
PROJECT REPORT FOR BANK LOANnavin_tez
 
Download Project Report for Bank Loan
Download Project Report for Bank LoanDownload Project Report for Bank Loan
Download Project Report for Bank LoanFinline
 
ED Presentation on Indian IT Industry.pptx
ED Presentation on Indian IT Industry.pptxED Presentation on Indian IT Industry.pptx
ED Presentation on Indian IT Industry.pptxMainakDasgupta5
 
Big Oppportunities, Clouded Possibilities for IT Services Sector
Big Oppportunities, Clouded Possibilities for IT Services SectorBig Oppportunities, Clouded Possibilities for IT Services Sector
Big Oppportunities, Clouded Possibilities for IT Services SectorPeopleWorks IN
 
Indian it bpm industry-fy2016 estimates and fy2017 projections
Indian it bpm industry-fy2016 estimates and fy2017 projectionsIndian it bpm industry-fy2016 estimates and fy2017 projections
Indian it bpm industry-fy2016 estimates and fy2017 projectionsAchyuta Ghosh
 
It industry tcs group 7_ssm assignment
It industry tcs group 7_ssm assignmentIt industry tcs group 7_ssm assignment
It industry tcs group 7_ssm assignmentAdvait Bhobe
 
Zinnov Zones For Digital Services 2016
Zinnov Zones For Digital Services 2016Zinnov Zones For Digital Services 2016
Zinnov Zones For Digital Services 2016Zinnov
 
Indian Bpo Industry Case
Indian Bpo Industry CaseIndian Bpo Industry Case
Indian Bpo Industry CaseSoumya Sahu
 
Hcl infosystem marketing strategy
Hcl infosystem marketing strategyHcl infosystem marketing strategy
Hcl infosystem marketing strategyAvneesh Kumar
 
Is digitization push among the top indian it services players paying off
Is digitization push among the top indian it services players paying offIs digitization push among the top indian it services players paying off
Is digitization push among the top indian it services players paying offGaurav Vasu
 

Ähnlich wie Syllabus software developer (20)

1.1_Introduction and Orientation.pptx
1.1_Introduction and Orientation.pptx1.1_Introduction and Orientation.pptx
1.1_Introduction and Orientation.pptx
 
PROJECT REPORT FOR BANK LOAN
PROJECT REPORT FOR BANK LOANPROJECT REPORT FOR BANK LOAN
PROJECT REPORT FOR BANK LOAN
 
Download Project Report for Bank Loan
Download Project Report for Bank LoanDownload Project Report for Bank Loan
Download Project Report for Bank Loan
 
ED Presentation on Indian IT Industry.pptx
ED Presentation on Indian IT Industry.pptxED Presentation on Indian IT Industry.pptx
ED Presentation on Indian IT Industry.pptx
 
Big Oppportunities, Clouded Possibilities for IT Services Sector
Big Oppportunities, Clouded Possibilities for IT Services SectorBig Oppportunities, Clouded Possibilities for IT Services Sector
Big Oppportunities, Clouded Possibilities for IT Services Sector
 
Indian it bpm industry-fy2016 estimates and fy2017 projections
Indian it bpm industry-fy2016 estimates and fy2017 projectionsIndian it bpm industry-fy2016 estimates and fy2017 projections
Indian it bpm industry-fy2016 estimates and fy2017 projections
 
It I Te S Sector Report - April 2019
It I Te S Sector Report - April 2019It I Te S Sector Report - April 2019
It I Te S Sector Report - April 2019
 
IT and ITeS Sector Report March 2018
IT and ITeS Sector Report March 2018IT and ITeS Sector Report March 2018
IT and ITeS Sector Report March 2018
 
It I TeS Sector Report - April 2018
It I TeS Sector Report - April 2018It I TeS Sector Report - April 2018
It I TeS Sector Report - April 2018
 
It ITES Sector Report - September 2018
It ITES Sector Report - September 2018It ITES Sector Report - September 2018
It ITES Sector Report - September 2018
 
It ites-apr-2019
It ites-apr-2019It ites-apr-2019
It ites-apr-2019
 
It I Te S Sector Report - December 2018
It I Te S Sector Report - December 2018It I Te S Sector Report - December 2018
It I Te S Sector Report - December 2018
 
IT I Te S Sector Report - March 2019
IT I Te S Sector Report - March 2019IT I Te S Sector Report - March 2019
IT I Te S Sector Report - March 2019
 
It industry tcs group 7_ssm assignment
It industry tcs group 7_ssm assignmentIt industry tcs group 7_ssm assignment
It industry tcs group 7_ssm assignment
 
Zinnov Zones For Digital Services 2016
Zinnov Zones For Digital Services 2016Zinnov Zones For Digital Services 2016
Zinnov Zones For Digital Services 2016
 
Indian Bpo Industry Case
Indian Bpo Industry CaseIndian Bpo Industry Case
Indian Bpo Industry Case
 
It ITeS Sector Report November2017
It ITeS Sector Report November2017It ITeS Sector Report November2017
It ITeS Sector Report November2017
 
IT & ITeS Sector Report October 2017
IT & ITeS Sector Report October 2017IT & ITeS Sector Report October 2017
IT & ITeS Sector Report October 2017
 
Hcl infosystem marketing strategy
Hcl infosystem marketing strategyHcl infosystem marketing strategy
Hcl infosystem marketing strategy
 
Is digitization push among the top indian it services players paying off
Is digitization push among the top indian it services players paying offIs digitization push among the top indian it services players paying off
Is digitization push among the top indian it services players paying off
 

Kürzlich hochgeladen

Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
Gardella_Mateo_IntellectualProperty.pdf.
Gardella_Mateo_IntellectualProperty.pdf.Gardella_Mateo_IntellectualProperty.pdf.
Gardella_Mateo_IntellectualProperty.pdf.MateoGardella
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...EduSkills OECD
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAssociation for Project Management
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxVishalSingh1417
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Disha Kariya
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
Gardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterGardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterMateoGardella
 

Kürzlich hochgeladen (20)

Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Gardella_Mateo_IntellectualProperty.pdf.
Gardella_Mateo_IntellectualProperty.pdf.Gardella_Mateo_IntellectualProperty.pdf.
Gardella_Mateo_IntellectualProperty.pdf.
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
Gardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterGardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch Letter
 

Syllabus software developer

  • 1. Software Developer This job role is applicable in both National and International scenarios SECTOR: IT-ITeS SUB-SECTOR: IT Services OCCUPATION: Application Development REFERENCE ID: SSC/Q0501
  • 2. Conceive | Invent | Deliver
  • 3. The Course encompasses all 7 of 7 National Occupational Standards (NOS) of “Software Developer’’ SSC/Q0501 V1.0 Qualification Pack issued by “IT-ITeS SSC”.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. IT-ITES/BPM Industry – An Introduction
  • 10. Introduction The global sourcing market in India continues to grow at a higher pace compared to the IT & BPM industry. India is the leading sourcing destination across the world, accounting for approximately 55 per cent market share of the US$ 200-250 billion global services sourcing business in 2019-20. Indian IT & BPM companies have set up over 1,000 global delivery centres in about 80 countries across the world. India has become the digital capabilities hub of the world with around 75 per cent of global digital talent present in the country.
  • 11. It has been noted that IT Services and ITeS-BPO segments have been responsible for impacts on the growth of Indian economy. The Indian IT / ITeS industry has made one of the great success stories on modern India putting the country on the global map as the leader in the Information Technology (IT) and Business Process Outsourcing (BPO). The Indian Information Technology (IT) and Information Technology Enabled Services (ITeS) sectors go hand-in-hand, in every aspect. The industry has not only transformed India’s image on the global scenario, but also fuelled economic growth and has contributed a lot to social transformation in the country. India has the opportunity to tap a market that is growing day by day with its cost advantage, huge resource pool and expertise. This sector has evolved over the past few years with main focus on the execution of Business Processes and Information/ data Security, End User Privacy, Business Contingency, Technology, People Management and above all efficiency, productivity and customer satisfaction. Business Process outsourcing (BPO) implies the outsourcing of a specific set of business process activities and the knowledge that is required by outsourcing service provider for carrying out these activities for a division, a process or a function on behalf of a client organization. Business Process Outsourcing focuses on the performance of the outsourced business processes rather than on the performance of the Information System.
  • 12.
  • 13. Market Size IT & BPM industry’s revenue was estimated at around US$ 191 billion in FY20, growing at 7.7 per cent y-o-y. It is estimated to reach US$ 350 billion by 2025. Moreover, revenue from the digital segment is expected to form 38 per cent of the total industry revenue by 2025. Digital economy is estimated to reach Rs 69,89,000 crore (US$ 1 trillion) by 2025. The domestic revenue of the IT industry was estimated at US$ 44 billion and export revenue was estimated at US$ 147 billion in FY20. Total number of employees grew to 1.02 million cumulatively for four Indian IT majors (including TCS, Infosys, Wipro, HCL Tech) as on December 31, 2019. Indian IT industry employed 205,000 new hires and had 884,000 digitally skilled talent in 2019.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71.
  • 72.
  • 73.
  • 74.
  • 75.
  • 76.
  • 77.
  • 78.
  • 79.
  • 80.
  • 81.
  • 82.
  • 83.
  • 84.
  • 85.
  • 86.
  • 87.
  • 88.
  • 89.
  • 90.
  • 91.
  • 92.
  • 93.
  • 94.
  • 95.
  • 96.
  • 97.
  • 98.
  • 99.
  • 100.
  • 101.