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Building & Launching Effective
Social Media Campaigns
Select Your Platform
Facebook – informal
LinkedIn – professional
Twitter – journalists/current
Instagram – youth
Pinterest – women
Snapchat - youth
What type of audience are you targeting?
Network Explosion
• Age group
• LSM
• Rural or urban
• Cultural diversity
• Location
• What do they
value?
+KarenLancaster1
Implementation – decorate cover pics
Implementation – presentation & content
Implementation – fill in all sections of the profile
+NetworkExplosionCoZa
Implementation – pin to the top of the page
+NetworkExplosionCoZa
Engage Your Audience
https://media.giphy.com/media/Fli4eRg3346YM/giphy.gif
Get rid of the red tape
+NetworkExplosionCoZa
Be aware of
the legal issues
Use Visual Content
• Photos and pics – Pinterest/Instagram
• Infographics – Pinterest/Blogs
• Video snippets – Vine/Instagram/Snapchat
• Slightly longer video – YouTube/Vimeo
• Live video – Periscope/Meerkat/Blab/Facebook
Live
@karidbn
Tips on the Use of Pics in Social Media
@networkexplosion
Visual storytelling
Tips on the Use of Pics in Social Media
@networkexplosion
Make an emotional connection
Tips on the Use of Pics in Social Media
@networkexplosion
Match your brand
Tips on the Use of Pics in Social Media
@networkexplosion
Similar style of pic
Tips on the Use of Pics in Social Media
@networkexplosion
Mobile, mobile, mobile
Tips on the Use of Pics in Social Media
@networkexplosion
Know your audience
Tips on the Use
of Pics in Social
Media
@networkexplosion
Happy moments
Engaging Stories in Dull Industries
• What’s trending?
• What touches your heart?
• What’s your story?
• Company news
• Humour
What is User Generated Content?
(UGC)
Posts that your audience post on your platforms
such as videos, selfies, hashtags, competition
entries, ratings, polls, promotions, etc
@karidbn
@networkexplode
Your customers are sharing content about your
brand anyway. Use it to present your brand in a
new way and develop a stronger connection
with your audience?
facebook.com/kari.lancaster
In Generation C,
75% of YouTube users
said,
‘If there’s a brand I love,
I tend to tell everybody
about it’. (YouTube Insights
2013)
UGC videos are trusted 50% more than
information from other sources and is 35%
more memorable than other sources
amongst Millennials
Three technical innovations are merging to
change the way that brands relate to their
customers:
• The rise of mobile broadband
• Smartphones with powerful cameras
• Explosion of social media
Two thirds of content is created by
consumers
• 72% of internet users are active on social media,
and using it every day
• Facebook - 350m photos uploaded per day
• Instagram - 55m photos posted per day
• Twitter – 500m tweets per day
• Pinterest - 5m articles pinned per day
• Youtube – 300 minutes of video uploaded every
minute
facebook.com/networkexplosion
People upload and share over 1.8 billion photos
a day across Flickr, Snapchat, Instagram,
Facebook & WhatsApp – 21000 photos/second!
@karidbn
Starbucks’ White Cup Contest
Customers were asked to doodle on their Starbucks cups
and submit pictures as entries. The winning entry would be
the template for a new limited edition Starbucks cup.
Nearly 4,000 customers submitted entries in 3 weeks.
Coca-Cola’s “Share a Coke” campaign
Karen Petersen Lancaster
Tips for UGC
• Promote the campaign over your website and social
profiles
• Offer consumers a prize to encourage participation
• Reward customers for presenting your products or
services positively
Is Your Content Strategy Aligned with Your
Campaign & Business Goals?
Evaluation – Monitor the results
Evaluation – Monitor the results
• How did the campaign perform?
• Did we achieve our goals?
• What can we change?
• How can we use the results?
Thank-You

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Building and Launching Effective Social Media Campaigns

  • 1. Building & Launching Effective Social Media Campaigns
  • 2. Select Your Platform Facebook – informal LinkedIn – professional Twitter – journalists/current Instagram – youth Pinterest – women Snapchat - youth
  • 3. What type of audience are you targeting? Network Explosion
  • 4. • Age group • LSM • Rural or urban • Cultural diversity • Location • What do they value? +KarenLancaster1
  • 7. Implementation – fill in all sections of the profile +NetworkExplosionCoZa
  • 8. Implementation – pin to the top of the page +NetworkExplosionCoZa
  • 10. Get rid of the red tape +NetworkExplosionCoZa
  • 11. Be aware of the legal issues
  • 12. Use Visual Content • Photos and pics – Pinterest/Instagram • Infographics – Pinterest/Blogs • Video snippets – Vine/Instagram/Snapchat • Slightly longer video – YouTube/Vimeo • Live video – Periscope/Meerkat/Blab/Facebook Live @karidbn
  • 13. Tips on the Use of Pics in Social Media @networkexplosion Visual storytelling
  • 14. Tips on the Use of Pics in Social Media @networkexplosion Make an emotional connection
  • 15. Tips on the Use of Pics in Social Media @networkexplosion Match your brand
  • 16. Tips on the Use of Pics in Social Media @networkexplosion Similar style of pic
  • 17. Tips on the Use of Pics in Social Media @networkexplosion Mobile, mobile, mobile
  • 18. Tips on the Use of Pics in Social Media @networkexplosion Know your audience
  • 19. Tips on the Use of Pics in Social Media @networkexplosion Happy moments
  • 20. Engaging Stories in Dull Industries • What’s trending? • What touches your heart? • What’s your story? • Company news • Humour
  • 21. What is User Generated Content? (UGC) Posts that your audience post on your platforms such as videos, selfies, hashtags, competition entries, ratings, polls, promotions, etc @karidbn
  • 22. @networkexplode Your customers are sharing content about your brand anyway. Use it to present your brand in a new way and develop a stronger connection with your audience?
  • 23. facebook.com/kari.lancaster In Generation C, 75% of YouTube users said, ‘If there’s a brand I love, I tend to tell everybody about it’. (YouTube Insights 2013)
  • 24. UGC videos are trusted 50% more than information from other sources and is 35% more memorable than other sources amongst Millennials
  • 25. Three technical innovations are merging to change the way that brands relate to their customers: • The rise of mobile broadband • Smartphones with powerful cameras • Explosion of social media
  • 26. Two thirds of content is created by consumers • 72% of internet users are active on social media, and using it every day • Facebook - 350m photos uploaded per day • Instagram - 55m photos posted per day • Twitter – 500m tweets per day • Pinterest - 5m articles pinned per day • Youtube – 300 minutes of video uploaded every minute facebook.com/networkexplosion
  • 27. People upload and share over 1.8 billion photos a day across Flickr, Snapchat, Instagram, Facebook & WhatsApp – 21000 photos/second!
  • 28.
  • 29. @karidbn Starbucks’ White Cup Contest Customers were asked to doodle on their Starbucks cups and submit pictures as entries. The winning entry would be the template for a new limited edition Starbucks cup. Nearly 4,000 customers submitted entries in 3 weeks.
  • 30. Coca-Cola’s “Share a Coke” campaign Karen Petersen Lancaster
  • 31. Tips for UGC • Promote the campaign over your website and social profiles • Offer consumers a prize to encourage participation • Reward customers for presenting your products or services positively
  • 32. Is Your Content Strategy Aligned with Your Campaign & Business Goals?
  • 33. Evaluation – Monitor the results
  • 34. Evaluation – Monitor the results • How did the campaign perform? • Did we achieve our goals? • What can we change? • How can we use the results?