![Kritie tarted at CAHNet 10 ear ago, and worked her wa through role in deploment,
upport, and eventuall product. he i now the enior UI/UX Deigner. The entire time he wa
amaing information aout our product and the variou wa the are ued on campue acro
the countr.
The larger picture.
In deign, it’ often een aid if ou need to get a grap on the igger picture then ou need to tart
mall. When Kritie tarted at CAHNet, functional manual had not et een written for man of
the module, o he wa taked with writing them. And while he wrote, he aw thing that could e
improved. [ I would jut take it upon melf] to enter enhancement requet–omething related to
the product that could e improved– changing exiting ehavior or functionalit, or creating new
functionalit ehavior.” A a enior Deigner, he i ale to leverage thi experience to develop plan
on how the tem hould look, what it hould do, and how cutomer hould experience it.
“There’ no dout the UI/UX wa in need of updating,” aid Kritie. he aw there wa a tremendou
opportunit to make thing more intuitive for our uer.
Kicking thing o .
Thing got moving in Octoer 2014 when CAHNet engaged an indutr-leading deign rm in
an Francico. In dail meeting over the coure of a few week, a trateg wa de ned for a
igni cant, multi-releae initiative focued on oth the adminitrator and tudent uer experience
(UX) and uer interface (UI).
One of the mot important reult to come from thi e ort wa developing Deign Principle (ee
elow) to dictate all change to our UI/UX deign. verthing that would ultimatel e deigned for
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Ui ux a marriage of function and form _ cash_net
- 2. Kritie tarted at CAHNet 10 ear ago, and worked her wa through role in deploment, upport, and eventuall product. he i now the enior UI/UX Deigner. The entire time he wa amaing information aout our product and the variou wa the are ued on campue acro the countr. The larger picture. In deign, it’ often een aid if ou need to get a grap on the igger picture then ou need to tart mall. When Kritie tarted at CAHNet, functional manual had not et een written for man of the module, o he wa taked with writing them. And while he wrote, he aw thing that could e improved. [ I would jut take it upon melf] to enter enhancement requet–omething related to the product that could e improved– changing exiting ehavior or functionalit, or creating new functionalit ehavior.” A a enior Deigner, he i ale to leverage thi experience to develop plan on how the tem hould look, what it hould do, and how cutomer hould experience it. “There’ no dout the UI/UX wa in need of updating,” aid Kritie. he aw there wa a tremendou opportunit to make thing more intuitive for our uer. Kicking thing o . Thing got moving in Octoer 2014 when CAHNet engaged an indutr-leading deign rm in an Francico. In dail meeting over the coure of a few week, a trateg wa de ned for a igni cant, multi-releae initiative focued on oth the adminitrator and tudent uer experience (UX) and uer interface (UI). One of the mot important reult to come from thi e ort wa developing Deign Principle (ee elow) to dictate all change to our UI/UX deign. verthing that would ultimatel e deigned for
- 3. the new eMarket etup experience would now have to e evaluated againt a 5-point checklit. If it didn’t meet thee requirement, it wa either cut or redeigned. “aicall onl eld that were relevant would now appear,” aid Kritie. eMarket upgrade. Kritie gathered ever ingle page together that needed to e acceed for campue to create their eMarket torefront or Checkout. he then tarted reearching and rearranging everthing and grouping like eld together. Kritie took her product knowledge, her inight and awarene of product need, comined them with the viual deign part of her ackground, and put it all together. The reult? A much more intuitive and e cient experience. In the new et up, campu adminitrator will ene t from a igni cantl treamlined tore creation proce.
- 4. mart & intuitive. The numer of eparate page a uer need to acce in order to etup an eMarket torefront ha een reduced more than half. “An average of 21 page were whittled down to 6,” aid Kritie. Thi wa made poile deigning more intelligent creen, which onl preent the con guration option aociated with the goal for the uer. “Thi enale u to treamline etup without compromiing the veratilit that client enjo with our eMarket,” aid Don. The con guration option were alo reordered (and in ome cae renamed) to form a more intuitive ow that will greatl reduce the amount of training for uer. What are client aing? A validation. tead client feedack ha alwa een an important part of the CAHNet philooph. In a recent letter to our client, VP & GM Matt Dorf wrote how it pla an integral role in the evolution of our product and ervice. “Our goal i to work with our client to meet campu need and to pioneer the latet in pament technolog,” he aid. With that philooph in mind, Kritie took the time to curate converation with our cutomer to liten and learn from them. he reached out to a group of power uer who agreed to tet a eta verion to help think through ome element of thi deign, a well a validate ome of the deciion that were made. “Their feedack wa reall poitive, and the alo had quite a few good idea,” aid Kritie. “We were ale to make reall good change aed on their feedack.” What i UX Deign?
- 6. Tag: CAHNet Higher ducation Pament Pament Proceing UI UX 16 Love hare Tweet hare Pin Change in the .2 releae are currentl eing completed. We will next turn our attention to the paer- facing experience that will e detailed in our next log. 3. RDUC TH NUMR OF DCIION A CLINT ND TO MAK Uer will not e aked if commonl ued feature hould e turned on, the will e on and availale for ue if deired. 4. U MART DFAULT VALU In mot cae, the choice that i mot often elected will alread e elected for ou. If multiple eld onl appl when one of the le common choice i elected, thoe eld will initiall e hidden. 5. U CONITNT LALING It won’t e necear to learn multiple term for the ame de nition. Uer won’t need to wate time wondering if multiple term mean the ame thing. Next Pot 5 Wa Campue Can Mitigate CNP Fr
- 7. Author Karen Paacreta M O R P O T Y K A R N PA A C R TA 5 Wa Campue Can Mitigate CNP Fr