Karen Fernandes
16 Followers 28 Folgens
Personal Information
Unternehmen/Arbeitsplatz
Canada Canada
Beruf
Service Innovation - Client Experience at Mackenzie Investments
Branche
Finance / Banking / Insurance
Info
Specialties: Service Design, Product Development, Product Management, Project Management, Strategy Development, Analytics, Telecommunications, Design Thinking, Co-creation, Journey Mapping, Insights Development, Validation, Workshop curation and facilitation, Business Strategy, Analytics
Kontaktdetails
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Aktuellste Beliebteste SlideShares

Meet Generation Z: Forget Everything You Learned About Millennials

sparks & honey • Vor 9 Jahren

Service Design Thinking

Marc Stickdorn • Vor 10 Jahren

5 Things I Wish I Knew – A Service Design Journey

Jamin Hegeman • Vor 10 Jahren

Sales Growth - 5 proven strategies from the World's Sales Leaders

McKinsey on Marketing & Sales • Vor 11 Jahren

Fjord Design From Within

Fjord • Vor 6 Jahren

Customer Journey Map in B2B projects

SDDMilan • Vor 8 Jahren

How to map your customer Experience Ecosystem

Alex Llorens • Vor 10 Jahren

Future of Voice & WebRTC - Implications & Opportunities for telcos (service providers)

Dean Bubley • Vor 11 Jahren

Design Thinking: Discovery

Itamar Medeiros • Vor 12 Jahren

Mauricio Manhães: Three Overarching Perspectives for Service Design

Service Design Network • Vor 5 Jahren