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Chairmans agm unlocked
1. Page no. 5
My dear fellow Reliance Capital Shareowners,
I am delighted to welcome each one of you to this 24
th
Annual General Meeting of our
Company.
Beginning from this AGM, we have decided to introduce a new approach and format for
our interaction.
I will start this interaction with an overview of the Reliance Anil Dhirubhai Ambani Group,
which will briefly touch upon our achievements in the short span of just 4 years since the
effective re-organization of the Reliance Group in 2006.
I will then deal with key highlights of the company, in this case, Reliance Capital.
This will be followed by a detailed, audio-visual presentation on the business by leaders of
the company.
At the end of this presentation, I will address your questions before concluding with my
closing remarks.
As many of you are already aware, our Group is by far the youngest of all large business
houses in India, but we already rank among the top 5 on every important financial and
operating parameter.
Across different businesses of our Group, we touch the lives of over 23 crore customers
every single day.
We enjoy the trust of over 1 crore shareowners across the Group - the largest such family
anywhere in the world.
This has allowed us to truly capture the essential philosophy of our founding-chairman, the
legendary Dhirubhai Ambani, who believed that an entrepreneur’s dharma or duty is not just
to create wealth but to also share it with investors.
We are among the largest employers in the country, with a young, highly qualified and
dedicated team of nearly 1,20,000 women and men, and an average age of under 30
years.
In a short span of just 4 years, our group market capitalization has risen to over Rs
1,25,000 crore, ranking us amongst the top 4 business houses in India.
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3. Page no. 5
While the advanced economies grapple with soaring deficits, sustained high unemployment,
and faltering growth in the aftermath of the global financial meltdown of 2008, the Indian
economy has shown great resilience and strength.
With a revised growth target of 9 percent or more for FY 2010, it remains the second
fastest growing large economy in the world for the 4th year running.
This year’s record monsoon will inject further momentum into the economy, on the back of
higher agricultural output.
The longer-term Indian growth story looks even better.
Over the last few years, the savings rate in India has steadily climbed to 35 per cent,
freeing up over Rs 21 lakh crore worth of surplus for investment every year.
In part, this shift mirrors a new demographic reality. Even as the rest of the world finds
itself ageing, India is getting younger.
With nearly 700 crore people or 60 per cent of the population below the age of 35, we
are now the youngest nation in the world.
India’s young are driving a new virtuous cycle of savings, consumption and investment that
is likely to last for a long time to come.
We stand at the threshold of a New Economic Era, where double-digit growth will be the
norm rather than the exception.
A strong, vibrant economy needs a sound and efficient financial system.
Our financial institutions and markets must become truly inclusive so that they reach out to
ordinary men and women and help them achieve their financial goals.
In common with many other sectors of the economy, there is much to be done here. India
is a country of over 6 lakh villages but our largest bank has only 14,000 branches.
In fact, the ATMs of all banks taken together do not cross the 6-lakh number.
In our country of a billion plus people, a mere 1.5 crore people have mutual fund
investments, while a 3rd or 50 lakh hold demat accounts.
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5. Page no. 5
We aim to create, in a phased manner, an asset base of over Rs. 50,000 crore in the next
3 to 5 years.
The Reserve Bank of India has recently come out with a discussion paper, containing
revised guidelines for the grant of a banking license.
These guidelines outline a number of different licensing options for a company such as
ours, namely, conversion, promotion or acquisition.
We have always regarded banking as a high-priority sector with huge potential opportunity,
and are evaluating the different options contained in the guidelines.
It has always been our ambition to create a world class bank
I now invite Sam Ghosh, the CEO of Reliance Capital, to take us through the achievements
of our various businesses.
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7. 2 of 41
Forward looking statements – Important Note
This presentation and the discussion that follows may contain “forward looking
statements” by Reliance Capital Limited (“RCL”) that are not historical in nature.
These forward looking statements, which may include statements relating to future
results of operation, financial condition, business prospects, plans and objectives, are
based on the current beliefs, assumptions, expectations, estimates, and projections of
the directors and management of RCL about the business, industry and markets in
which RCL operates. These statements are not guarantees of future performance, and
are subject to known and unknown risks, uncertainties, and other factors, some of
which are beyond RCL’s control and difficult to predict, that could cause actual
results, performance or achievements to differ materially from those in the forward
looking statements. Such statements are not, and should not be construed, as a
representation as to future performance or achievements of RCL. In particular, such
statements should not be regarded as a projection of future performance of RCL. It
should be noted that the actual performance or achievements of RCL may vary
significantly from such statements.
2 Of 46
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9. 4 of 41
The vision of one man
“If you can
dream it,
you can
do it’
Dhirubhai Hirachand Ambani
28th December 1932 - Forever
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11. 6 of 41
Customers
FY2005 FY 2010
Over
3200%
6 lakhs
200
lakhs
‰ Over 3200% growth in 5 years
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13. 8 of 41
Total Income
FY2005
FY 2010
Over
1300%
Rs. 426 crore
Rs. 6,141
crore
‰ Over 1300% growth in 5 years
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15. 10 of 41
Market capitalization
Market cap
at June 2005
Market cap
at March 2010
over
500%
Rs. 3,000 crore
Rs. 18,500
crore
‰ Over 500% growth in 5 years
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17. 12 of 41
Strong Financial Platform
‰ Networth of over Rs 7,700 Crore
‰ Among top 3 private sector Indian
companies in financial sector
‰ Highest credit ratings – ‘A1’ and
‘F1+’ awarded by ICRA & FITCH;
‘CARE AAA’ long term rating by
CARE
‰ Well capitalized to address future
growth opportunities
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19. 14 of 41
‰ India’s #1 mutual
fund for 4
consecutive years
‰ Market share of over
15%
4
Managing assets
in Rs Cr. Of:
9,543
110,412
'Mar-05 'Mar-10
Over
1000%
Reliance Capital Asset Management
‰ Over 1000% growth in 5 years
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21. 16 of 41
‰ Highest number of
Systematic Investment
Plan accounts – over 13
lakhs
‰ Adding nearly 1 lakh SIP
accounts every month
4
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23. 18 of 41
‰ Largest distribution
reach
‰ Large number of touch
points
4
No of locations
41
246
'Mar-05 'Mar-10
500%
‰ 500% growth in 5 years
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27. 22 of 41
Total Premium
(Rs. Cr.)
224
6,588
'Mar-06 'Mar-10
Over
2800%
‰ Over 2800% growth in 4 years
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29. 24 of 41 4
No of branches
78
1,247
'Mar-06 'Mar-10
Over
1400%
No of agents
7,665
195,565
'Mar-06 'Mar-10
Over
2400%
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31. 26 of 41
Achievements
‰ Rated ‘Excellent’ for 2 consecutive
years in customer satisfaction survey
by Neilsen
‰ Amongst top 50 Most Trusted
Services Brands in India – ET Brand
Equity Survey
‰ Amongst top 100 companies
globally for its achievements in
using technology – recognized by
Global CIO publication
4
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33. 28 of 41 4
Current Year Premium
(Rs. Cr.)
162
1,980
'Mar-05 'Mar-10
Over
1100%
No of policies
(in lakhs)
1
33
'Mar-05 'Mar-10
3200%
Over 1100% growth in 5 years 3200% growth in 5 years
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35. 30 of 41
‰ Comprehensive product
offering:
‰ Mortgage loans
‰ Vehicle loans
‰ Business loans
‰ Loans against
investments
‰ Microfinance
4
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37. 32 of 41
One of India’s
leading retail
brokerage
houses and
distributor of
financial
products
4
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39. 34 of 41
‡ Best equity broking house
by Dun & Bradstreet for two
consecutive years
‡ Rated No 1 broking house
in India, by Starcom
Worldwide
‡ First to launch security
token in online trading
Achievements
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41. 36 of 41
Human Capital
7
‰ Over 22,000 employees
‰ 96% in Customer Facing roles
‰ Young & vibrant workforce – average age of 28 years
‰ 5,000+ Post Graduates & Professionals
‰ Over 10% are women employees
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43. 38 of 41
An unwavering focus on Quality
‰ All business processes ISO
certified – amongst few
global financial companies
‰ Won several national &
international awards from
Lean Six Sigma initiatives
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45. 40 of 41
Goals for next 3-5 years
‰ Increase our customer base – from
200 to 500 lakhs
‰ Increase distribution reach – from
5,000 to 20,000 towns & cities
‰ Increase number of business
partners – from 5 to 10 lakhs
‰ Evaluate opportunities to enter
banking sector
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