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PROMOTION OF DOMESTIC 
TOURISM IN TAMILNADU 
A.Gurusamy | Dr.R.Pandi | 
Alagappa University Karaikudi
What is Domestic 
Tourism ? 
Domestic tourism is one of the most vibrant 
expressions of Indian heritage. It is the 
single unifying force, which helps to achieve 
understanding between various linguistic, 
religious and social groups living in different 
parts of the country. In the contemporary 
India, the phenomenon of domestic tourism 
with its living vibrant changing dimensions 
can be expected to make an even greater 
contribution towards strengthening the 
fabric of the unity of India. It is the major 
way by which myths are exploded and 
Indians come to know about Indians. 
Advantages of Domestic tourism 
•Domestic movement of people for non-migratory purposes constituted shifts in consumer markets of variable 
importance and the catalysts of the national economy. 
•It has extremely high, social, cultural, educational and political value and true economic value, although still 
embryonic in some cases. 
•It generates large scale employment opportunities particularly in rural areas and restrains exodus of people to 
large towns. 
•The new jobs created to meet the needs of domestic tourists have a relatively low unit cost per job and it 
helps increase the number of jobs. 
•Production methods for services demanded by domestic tourists generally remain simple and based on local 
materials. 
•It also requires only simple installations and infrastructure in transport, accommodation and catering which 
would take into account local culture, political and historical traditions. 
•It has the ability to sustain and maintain the tourism industry during lean periods of international tourism by 
providing an alternative for demand substitution. 
•It contributes to an empowered balancing of national economy through redistribution of national income and 
thus provides a better environment for growth of both domestic and inbound tourism. 
•It is a single unifying force which helps to achieve understanding between various linguistic, religious and 
commercial groups living in different parts of the country. It thus contributes towards strengthening the fabric of 
national unity and cultural integration.
Domestic Tourism in 
Tamil Nadu 
Tamil Nadu ranks first in the country in 
medical tourism and second in 
foreign tourists arrivals and third in 
attracting domestic tourists in India. 
The State aims at making Tamil Nadu 
the topmost attractive tourist 
destination at the international level by 
increasing the number of tourist 
arrival, the length of stay and the 
average spending. 
Tamil Nadu has excellent hill stations like Ooty, Kodaikanal, Yercaud, Elagiri, Javvadhu 
Hills, Kolli Hills, Sirumalai Hills, Valparai, Topslip, Parvathamalai Hills and Pachamalai Hills. It 
has silvery cascades in Courtallam, Hogenakkal, Thiruparappu, Monkey falls, Thirumurthi 
Malai, Akasa Gangai and Papanasam. It has excellent National Parks like Guindy National 
Park and Anamalai National Park. It has wildlife sanctuaries in Mudumalai, Kodiakarai, 
Kalakkad, Mundanthurai and Berijam. It has Botanic Gardens in Ooty, Kodaikanal and 
Coimbatore. It has UNESCO declared monuments like living Chola temples at Thanjavur, 
Darasuram and Gangaikondacholapuram, monuments at Mamallapuram and Nilgiris Heritage 
Train. The vast coastline of Tamil Nadu has many silvery beaches like the Marina, Elliots, 
Thiruvanmiyur, Tiruchendur, Rameswaram and Kanniyakumari. The temples of Tamil Nadu 
reverberate with spirituality and music. Madurai, Rameswaram, Kumbakonam, Chidambaram, 
Thanjavur and Tiruchirappalli have innumerable temples with different deities. The finely hewn 
grandeur sculptures reflect artistic excellence and cultural splendour.
TTDC 
Tamil Nadu Tourism Development 
Corporation is a state owned public 
sector undertaking to initiate novel 
ventures and innovate new schemes for 
providing demonstration effect to the 
private sector. Tamil Nadu Tourism 
Development Corporation (TTDC) has 
been operating Hotels, Youth Hostels, 
Restaurants, Tours, Boat houses, 
Telescope houses as a forerunner for 
the private sector to follow as new area 
of business proposition. 
To facilitate the tourists, Tamil Nadu Tourism has been taking enduring efforts 
to promote tourist places by providing basic infrastructure like public 
convenience, rest shed, drinking water, road improvement, car parking, etc. 
So, the present study is undertaken to evaluate the promotional 
status of domestic tourism in Tamil Nadu. The promotion of 
domestic tourism is not only relied on Governments’ enduring efforts 
but also on participation of local people and accommodation 
providers in addition to visiting tourists. Therefore, the viewpoints of 
these sections of the people are the backbone for any study of this 
kind.
Essential factors in the 
development of tourism 
and proper running of 
the industry 
Accessibility, 
Acommodation and 
Recreation 
In addition to the above three factors, the 
development of tourism is also related to 
•Tourism spots, 
•Local community, 
•Accommodation providers and 
•Tourists. 
There is a greater need for study of 
this kind which focuses on analyzing 
the viewpoints of three main 
stakeholders (local people, tourists and 
accommodation providers) of tourism 
for promoting domestic tourism in the 
States with immense potential for 
tourism like Tamil Nadu.
Before taking any actions to promote 
tourism, There needs an identification 
of positive and negative impacts on 
the social, economic and physical 
environments of the destination 
areas. 
• Development of tourism is not 
entirely a matter of economics as it 
has implications on geography, 
sociology and ecology of the area and 
its people. The problems of 
geographical, sociological, and 
ecological problems in the places of 
tourism destinations, if any, need to 
be thoroughly understood and 
analyzed for optimum socio-economic 
gains to the host community and the 
development of tourism activities in 
the areas of tourism destination 
primary scope of the present study is mainly based on 
the viewpoints of local people, domestic tourists and 
accommodation providers about domestic tourism in Tamil 
Nadu.
Objectives of the study 
• To study the present status of tourism (importance and benefits) in Tamil Nadu as 
perceived by the local people, domestic tourists and accommodation providers. 
• To study the purpose and importance of domestic Tourism as postulated by the locals, 
domestic tourists and accommodation providers 
• To evaluate the benefits from domestic tourism based on the perception of locals, domestic 
tourists and accommodation providers. 
• To ascertain the existing tourism infrastructure at important places of tourism in Tamil Nadu 
as part of identifying existing promotional activities. 
• To evaluate the promotion of eco-tourism based on the extent of awareness about eco-tourism 
among locals, domestic tourists and accommodation providers. 
• To find out the status of various tourism-related services in Tamil Nadu by analyzing the 
level of satisfaction of locals, domestic tourists and accommodation providers with those 
services. 
• To summarize the findings, provide necessary suggestions and give conclusion.
Research • Source of Data Analysis & Findings Suggestions 
The present study is mainly based on primary data collected 
from the people in the local communities, domestic tourists and 
accommodation providers across eight districts, namely 
Kanyakumari, Madurai, Nagapattinam, Nilgiri, Ramnad, Tanjore, 
Tiurnelveli and Tuticorin districts of Tamil Nadu, India. This study 
is undertaken by covering only eight districts which are selected 
because of many popular tourism places are located in these 
The interview schedule was districts of Tamil Nadu 
pretested with sample local people, 
tourists and accommodation 
providers 
Every respondent was approached in person 
by the researcher with a well designed 
questionnaire (separately for locals, tourists 
and accommodation providers) for getting 
their opinion about benefits and importance 
of tourism, awareness of eco-tourism as well 
as about status of various tourism related 
services presently available in the study 
area.
Questionnaire Design for locals, tourists and 
accommodation providers 
Locals Tourists Accomodation Providers 
Totally 23 Questions. 
Q.no 1-8 Socio-economic status 
9-12 local communities’ participation 
in the tourism activities across 
regions. 
13-15 Awarness of eco-tourism 
18-22 level of satisfaction with 
various tourism planning and 
development activites and 
tourism-related services in 
region 
23- suggestions for the improvement 
of Domestic Tourism 
Totally 23 Questions. 
Q.no 1-8 Socio-economic status 
9-18 Purpose of visit,Mode of 
travel and opinion about cost of 
various services about transport 
facilities 
19-20 Awarness of eco-tourism 
21-22 level of satisfaction with 
various tourism-related services in 
places of destination 
23- suggestions for the 
improvement of Domestic Tourism 
Totally 21 Questions. 
Q.no 1-5 Type of hotel 
6-10 Purpose of tourist 
visit,Mode of their travel opinion 
about behavior of tourist 
11-13 Awarness of eco-tourism 
14-20 level of satisfaction with 
various tourism-related services 
in places of your destination 
21- suggestions for the 
improvement of Domestic 
Tourism
Distribution of Sampler by Districts of Tourism Importance 
The district-Distribution of sample respondents among local population wise distribution of the tourists in the sample 
Districts 
Number of 
Respondent 
s 
% to Total 
Kanyakumari 20 7.4 
Madurai 24 8.8 
Nagapattina 
m 
22 8.1 
Nilgiri 23 8.5 
Ramanathap 
uram 
35 12.9 
Tanjore 95 34.9 
Tirunelveli 28 10.3 
Tuticorin 25 9.2 
Total Sample 272 100.0 
Districts 
Number 
of 
Respond 
ents 
% to 
Total 
Kanyakumari 29 9.2 
Madurai 65 20.7 
Nagapattinam 61 19.4 
Nilgiri 33 10.5 
Ramanathapuram 24 7.6 
Tanjore 54 17.2 
Tirunelveli 26 8.3 
Tuticorin 22 7.0 
Total Sample 314 100.0 
Districts 
Number of 
Responde 
nts 
% to Total 
Kanyakumari 10 10.9 
Madurai 9 9.8 
Nagapattinam 17 18.5 
Nilgiri 11 12.0 
Ramanathapuram 13 14.1 
Tanjore 12 13.0 
Tirunelveli 10 10.9 
Tuticorin 10 10.9 
Total Sample 92 100.0 
District - wise distribution of the accommodation providers
Analysis - Phases Planning 
Tourist 
Accommodation 
providers 
Tourism Importance of region 
Awareness of eco- tourism 
Various service & facility to 
tourist 
Tourism Importance of region 
Awareness of eco- tourism 
Various service & facility to 
tourist 
Tourism Importance of region 
Awareness of eco- tourism 
Various service & facility to 
tourist 
Findings & 
Suggestions 
Hypotheses – Each problem statement has 3 hypotheses. Each container has 3 problem 
statement contains 9 hypotheses. Total of 27 hypotheses for present 3 container
Hypotheses 
Based on the objective ,the analysis is to find whether the stakeholders 
 aware of tourism 
 aware of echo tourism 
 aware of various level of tourism related service 
There is no significant difference in 
the local communities’ participation in 
the tourism activities across regions 
There are no significant regional differences in the 
awareness of Eco-tourism among stakeholders. 
role of Government in tourism planning and 
development by accommodation providers does 
not vary across regions 
There is no significant difference in the cost 
of accommodation, foods and beverages 
and transport across regions 
•Awareness of eco-tourism among 
stake holder is independent of 
their Socio-economic 
characteristics. 
•There is no significant relationship 
between awareness about 
eco-tourism and participation in tourism 
activities among local people 
•The potentiality for tourism promotion and 
development is similar across regions in 
Tamil Nadu. 
•There is no significant relationship 
between purpose of visit and socio-economic 
status of domestic tourists 
visiting Tamil Nadu. 
•Using particular mode of transport 
by tourists is independent of the 
places of tourism importance.
Analysis - The locals opinion about Tourism 
Want of Information Measurement Statements Tools for Analysis 
purpose of visitors Pleasure / Vacation /, Sightseeing, Business 
Visiting someone ,Practicing Yoga / Meditation Pilgrimage Education (Higher 
Studies) 
Just as Stopover to other destinations 
frequency distribution. 
behavior of the tourists 
Very unfriendly, Unfriendly ,Netural,Friendly, Very friendly 
Kruskall Wallis ANOVA Results 
extent of benefits and problems they 
get from tourism in their areas 
Tourism has generated jobs for the local people, enhance the economic 
benefits for the local peopleLocal people’s quality of life is affected by tourists 
degraded the tradition and cultural values of the region Tourist traffic affects 
the quality of natural environment 
cross tabulation analysis 
F Value t Value 
Status of Transport Facilities Non-availability of Luxury transport, Overcharges,Overcrowding, Delayed 
service, Poor condition of roads 
Chi-Square Value 
cross tabulation analysis 
Awarene ss about Eco-Tourism 
Importance of Eco-Tourism 
Conservation of natural resources, Preserving natural destination from 
pollution, Using eco-friendly items , provide facilities for tourists in traditional 
way , Transforming tourism industry into relying on natural / semi-natural 
environment 
Chi-Square Value 
cross tabulation analysis 
Cost of important Tourism Services Accommodation, Food and Beverages, Transport comparative analysis 
Potentiality of the Region for Tourism 
Promotion and Development Very low, Low, No opinion,High, very high 
Kruskall Wallis ANOVA H Value 
Role of Government in 
Tourism Planning and Development 
in the Regions 
Turning part of house as paying 
guest accommodation 
Very low, Low, No opinion,High, very high 
Highly possible,possible,neutral,impossible,highly impossible 
Kruskall Wallis ANOVA 
H Value 
Kruskall Wallis ANOVA 
Satisfaction towards various 
Tourism Related Service 
Accomodation,variety and quality of foods,Transport and road 
condition,banking service,tourist information 
service,electricity,drainage,communication,medical toilets,parking,garbage 
bin in public places 
One way Anova – F value
Analysis – The Tourist opinion about Tourism 
Want of information Measurement Statements Tools for Analysis 
purpose of visitors Pleasure / Vacation /, Sightseeing, Business 
Visiting someone ,Practicing Yoga / Meditation Pilgrimage 
Education (Higher Studies) 
Just as Stopover to other destinations 
frequency distribution. 
Mode of transport Bus,train,Air,own car,hire car Kruskall Wallis ANOVA Results 
Number of time visit 
First time,2-3 times, more than 3 times 
Kruskall wallis 
Nature of accommodation Lodge,hotel,TB,paying gust,friends.relatives house Krushkal wallis 
Awareness about Eco-Tourism 
Importance of Eco-Tourism 
Conservation of natural resources, Preserving natural destination 
from pollution, Using eco-friendly items , provide facilities for 
tourists in traditional way , Transforming tourism industry into 
relying on natural / semi-natural environment 
Chi-Square Value 
cross tabulation analysis 
Cost of important Tourism 
Services 
Accommodation, Food and Beverages, Transport 
Discriminate analysis 
Satisfaction towards 
various Tourism Related Service 
Accomodation,variety and quality of foods,Transport and 
road condition,banking service,tourist information 
service,electricity,drainage,communication,medical 
toilets,parking,garbage bin in public places 
Item analysis
Analysis – The accommodation providers opinion about 
Tourism 
Want of Information Measurement Statements Tools for Analysis 
purpose of visitors Pleasure / Vacation /, Sightseeing, Business 
Visiting someone ,Practicing Yoga / Meditation Pilgrimage Education (Higher 
Studies) 
Just as Stopover to other destinations 
frequency distribution. 
behavior of the tourists 
Very unfriendly, Unfriendly ,Netural,Friendly, Very friendly 
Kruskall Wallis ANOVA Results 
extent of benefits and problems they 
get from tourism in their areas 
Tourism has generated jobs for the local people, enhance the economic 
benefits for the local peopleLocal people’s quality of life is affected by tourists 
degraded the tradition and cultural values of the region Tourist traffic affects 
the quality of natural environment 
cross tabulation analysis 
F Value t Value 
Status of Transport Facilities Non-availability of Luxury transport, Overcharges,Overcrowding, Delayed 
service, Poor condition of roads 
Chi-Square Value 
cross tabulation analysis 
Awarene ss about Eco-Tourism 
Importance of Eco-Tourism 
Conservation of natural resources, Preserving natural destination from 
pollution, Using eco-friendly items , provide facilities for tourists in traditional 
way , Transforming tourism industry into relying on natural / semi-natural 
environment 
Chi-Square Value 
cross tabulation analysis 
Cost of important Tourism Services Accommodation, Food and Beverages, Transport comparative analysis 
Potentiality of the Region for Tourism 
Promotion and Development Very low, Low, No opinion,High, very high 
Kruskall Wallis ANOVA H Value 
Major hurdles for tourism 
developmnts 
Lack of suitable land for new project,communication,government 
assistance,complex procedure getting licence,taxationunhealthy competition 
in idustry 
Friedman Anova, kendall W concrd 
coeffiecent 
Satisfaction towards various 
Tourism Related Service 
Accomodation,variety and quality of foods,Transport and road 
condition,banking service,tourist information 
service,electricity,drainage,communication,medical toilets,parking,garbage 
bin in public places 
One way Anova – F value
Name of the tool Analyzing Purpose 
mean, standard deviation, frequency 
analysis 
calculating number and percentage of 
cases with particular opinion 
cross tabulation analysis along with Chi-square 
test 
where chi-square test is invalid (chi-square 
test is considered inappropriate 
when expected or observed cell frequency 
is either zero or less than 5), Kruskall 
Wallis ANOVA H test is used. 
find out the relationship between any two 
factors (e.g. socio-economic 
characteristics and their opinion about 
various aspects of tourism-related service 
Freidman ANOVA and Kendall Coefficient 
of Concordance 
to identify the major hurdles for tourism 
development 
parametric, t-test for independent sample 
and one-way ANOVA 
to compare mean perception between two 
groups and more than two groups 
Discriminant analysis To find out the significance of the difference in 
purpose of visit, mode of transport used, nature 
of tour expenses, perceived importance of eco-tourism 
across respondent groups with different 
socio-economic characteristics, 
reliability /item analysis ascertain internal consistency of items in the 
scale measuring the status of various tourism-related 
services among tourists. 
the principal component method of factor 
analysis with varimax rotation 
extract the factors underlying tourism-related 
services. 
Summarize the tools used for 
analysis 
T 
Factor Analysis 
A type of analysis used to discern 
i 
the underlying  dimensions   or 
n 
 
regularity in phenomena. Its general 
purpose is to summarize the 
information contained in a large 
number of variables into a smaller 
number of factors. 
3( 1) 
12 2 
n n 
(  
1) 
n 
H 
i 
All the tools applied for this 
study abide the original purpose 
of the tool developed
Role of Government in Tourism Planning and Development in the Region - 
Comparison across Districts 
Source: Primary Data. Figures in brackets are percentages to Row Total **Significant at 
5% level. Steps for the K-W Test: 
Districts 
Level of Opinion (Government Role) 
Kruskall Wallis 
ANOVA Results 
Very Poor 
Poor 
No 
opinion 
Good 
Very good 
Sum of 
Ranks 
H Value 
(DF, N) 
Kanyakumari 
2 3 2 12 1 2813.5 
(10.0) (15.0) (10.0) (60.0) (5.0) 
Madurai 
3 7 1 12 1 2923.0 
(12.5) (29.2) (4.2) (50.0) (4.2) 
Nagapattinam 
0 1 3 10 8 4242.5 
(0.0) (4.6) (13.6) (45.5) (36.4) 
Nilgiri 
0 7 7 7 2 2822.0 15.59** 
(0.0) (30.4) (30.4) (30.4) (8.7) (7, 272) 
Ramanathapuram 
3 9 5 14 4 4554.5 
(8.6) (25.7) (14.3) (40.0) (11.4) 
Tanjore 
6 21 15 45 8 12846.0 
(6.3) (22.1) (15.8) (47.4) (8.4) 
Tirunelveli 
5 3 6 12 2 3496.0 
(17.9) (10.7) (21.4) (42.9) (7.1) 
Tuticorin 
2 4 3 16 0 3430.5 
(8.0) (16.0) (12.0) (64.0) (0.0) 
1. Rank the entire dataset from highest to 
lowest. Handle ties by assigning the 
average of the tied ranks to all involved in 
the tie. 
2. Compute Ti as the sum of the ranks for 
group i, for each of the k groups. 
3. The test statistic is: H={12/N(N+1)}Σni {Ri – 
((1+N)/2)2} 
Where, 
N = the total number of obs in the sample 
ni = the number of obs in group i 
Ri = the average of the ranks in group i
Data/Observations 
Instead of depicting 
observed values in the form 
of chart just for comparison 
across the study region, This 
study uses fully tables for 
factor analysis towards the 
study objective by limting the 
use of chart
Findings - Views of the Local People 
• Most of tourists from other parts of country visit Tamil Nadu for 
pleasure / vacation / sightseeing (59.9%) and on pilgrimage 
(40.4%). Visit of domestic tourists to Tamil Nadu for practicing 
yoga / meditation and education is much less according to 
the local people 
• generation of jobs and enhancing the economic benefits are the 
benefits of tourism for the local people. However, they 
perceived that development of tourism in their regions affects 
moderately the quality of their life, tradition and cultural values 
of their region and the quality of natural environment. 
• behaviour of most of the domestic tourists is friendly (58.8%). 
• there is no problem in availability of luxury transport (77.6%), no 
overcharges (62.5%), no delay in service (74.3%), good 
condition of roads (68.8%) and there is no overcrowding in 
passenger transports. 
• The status of transport facilities in respect of availability of 
luxury transport, overcharges, delay in service, condition of 
roads and overcrowding is good 
• most of the locale people are aware of eco-tourism (81.3%). 
• the important tourism services like food and beverages and 
transport are neither costly nor cheap but accommodation is 
somewhat costlier than food / beverages and transport services 
in various places of tourism importance in Tamil Nadu. 
• role of Government in Tourism planning and development is 
good at different regions of Tamil Nadu. 
• tourism-related services, viz., Accommodation, Variety of food, 
Transport services, Banking facilities and Communication 
facilities are up to the satisfaction, whereas the services like 
Quality of food, Road Condition, Tourist Information Centre, 
Electricity and Water supply, Drainage system, Medical 
facilities, Availability of public toilets, Parking facilities for 
vehicles and Availability of Garbage bins at various public 
places are not up to the satisfaction in the places of tourism 
importance of Tamil Nadu.
Findings – View of Tourists 
• most of the domestic tourists in the whole sample that 
their purpose of visit is for pleasure / spends vacation / 
sightseeing at various destinations of Tamil Nadu. 
• the mode of transport is bus for most of the domestic tourists 
(65.9%) visiting Tamil Nadu. 
• Length of stay at various places of tourism importance is up to 
3 days for 85.0 per cent of the domestic tourists visiting Tamil 
Nadu 
• The nature of accommodation is lodge for single largest group 
of domestic tourists (27.4%) prior to friends / relative for 
substantial number of domestic tourists visiting Tamil Nadu. 
• The expense on food and beverage is more than that of 
accommodation for domestic tourists in Tamil Nadu. The 
expense on shopping and travel is also substantial for domestic 
tourists. 
• the expenses on accommodation as well as on sightseeing is 
high for the domestic tourist group who makes pleasure trip and 
moderate for those who stopover to other destinations. 
• The cost of expenses on accommodation, a food / beverages 
and transport service at various places of tourism importance 
are moderate 
• no problem in the availability of luxury transport (68.15%), no 
overcharges (68.15%), no overcrowding (58.92%), no delayed 
service (71.34%), and good condition of roads (67.20%). 
• Most of the domestics’ tourists (74.8%) are found to be aware 
of eco-tourism. 
• The domestic tourists are satisfied with cost and quality of 
accommodation and food, whereas they are moderately 
satisfied with basic amenities, transport facilities, tourism 
information and guide services, and banking / communication 
facilities
Findings – View of Accommodation providers 
• all tourism-oriented facilities such as Restaurant, Halls for 
seminars / parties, Laundry, Car rentals, Doctors on call and 
Recreation facilities except Shopping facilities are available in 
most of the Accommodations (Hotels) in all the select regions of 
tourism importance in Tamil Nadu. 
• Most of the tourists visiting Tamil Nadu make pilgrimage 
(64.1%) tour in addition to making trip for pleasure / vacation / 
sightseeing trip (60.9%) 
• the overall behavior of the tourists visiting various regions is 
friendly. 
• development of tourism is neither affected nor improved “Local 
people’s quality of life” and “quality of natural environment”, 
neither degraded nor upgraded the “tradition and cultural values 
of the region”. Instead, the development of tourism has 
generated jobs for the local people and enhanced the 
economic benefits for the local people. 
• condition of roads is good, no delayed service and charges are 
at fair level but availability of luxury transport is insufficient and 
overcrowding is at substantial level 
• There is an awareness about eco-tourism 
• the role of government in tourism planning and development is 
moderate in most of the places of tourism importance 
• “Taxation (Service tax & others) is the major hurdle followed by 
“lack of Government assistance”, “complicated procedure for 
getting license”. The fourth hurdle for tourism development is 
“lack of availability of suitable land for new projects” in the 
regions of tourism importance in Tamil Nadu. 
• the status of transport services, banking facilities and, electricity 
and water supply is found to be good, whereas the road 
condition, tourism information centre, drainage system, 
communication facilities, medical facilities, availability of public 
toilets, parking facilities for vehicles at various places and 
availability of garbage bins at various public places are found 
to be at moderate level 
• the extents of availability of various tourism-related services are 
not same and vary significantly across regions
Suggestions 
• The Government of Tamil Nadu must create avenues 
for business opportunities to local communities in 
order to increase their participation in the development 
of domestic tourism. 
• The entertainment facilities such as permanent trade 
fairs, amusement parks, exhibitions, neals and cultural 
festivals may be provided to ensure longer stay of the 
tourists in the places of tourism importance. 
• The Government should take necessary steps to 
improve basic amenities, tourism information and 
guide services, transport, banking and communication 
facilities to attract more tourists. 
• The Government should give more incentives to 
hoteliers in order to boost the promotion of 
accommodation facilities to cater to all segments of 
the society. 
• The Government of Tamil Nadu should augment 
packaged tours through Tamil Nadu Tourism 
Development Corporation. 
• To promote tourism in both domestic and international 
level, the Government should concentrate more on 
promoting eco-tourism by developing new planned 
tourist destinated spots from the unexplored regions 
with enormous natural beauty. 
• The exploitation of tourists by locals must be 
controlled. 
• The traffic system in popular tourist spots has to be 
regularized to disperse the congestion. 
• The Government of Tamil Nadu should take necessary 
steps to maintain cleanliness and environmental 
sustainability in the places of tourism importance to 
further promote the domestic tourism. 
• The Government should make necessary 
arrangements to provide sufficient information needed 
for tourists visiting its regions by opening tourism 
information centres in many places. Guided tour 
services need to be improved and promoted further.
Conclusion 
• At present, tourism in Tamil Nadu is capable of attracting 
more tourists in its folds particularly in respect of attracting 
domestic tourists. 
• In Tamil Nadu, participation in tourism-related activities is 
seen to be more among local people as well as among 
hoteliers. Most of the hoteliers in various regions of 
tourism importance under study provide most of the 
facilities required for tourists’ less than one roof. That is, 
they provide facilities such as restaurant, car rentals, 
laundry and doctors on call for tourists. 
• Hoteliers have also demanded the attention of the Tamil 
Nadu government in respect of improving road conditions, 
tourism information centre, drainage system, 
communication facilities, medical facilities, availability of 
public toilets, parking facilities for vehicles at various 
places and availability of garbage bins at various public 
places to further promote tourism 
• it is concluded that tourists across India visit Tamil Nadu 
primarily for pleasure, sightseeing and spend their vacation 
as well as for visiting temples here as pilgrimage. 
Availability of luxury transports is up to the satisfaction of 
local people and tourists but hoteliers expect more of these 
services. Both local people and domestic tourists have not 
seen any overcrowding, overcharges, delay in service and 
bad road conditions. However, hoteliers want more 
transport services to reduce overcrowding. 
• Though potentiality for tourism promotion and development 
in Tamil Nadu is good, the extent of potentiality for 
promotion and development of tourism is not same in all 
regions as perceived by the Hoteliers. It is finally 
concluded that the major hurdles for promotion of tourism 
is identified as taxation (Service tax & others) followed by 
lack of Government assistance and complicated procedure 
for getting license by the hoteliers.
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Tourism

  • 1. PROMOTION OF DOMESTIC TOURISM IN TAMILNADU A.Gurusamy | Dr.R.Pandi | Alagappa University Karaikudi
  • 2. What is Domestic Tourism ? Domestic tourism is one of the most vibrant expressions of Indian heritage. It is the single unifying force, which helps to achieve understanding between various linguistic, religious and social groups living in different parts of the country. In the contemporary India, the phenomenon of domestic tourism with its living vibrant changing dimensions can be expected to make an even greater contribution towards strengthening the fabric of the unity of India. It is the major way by which myths are exploded and Indians come to know about Indians. Advantages of Domestic tourism •Domestic movement of people for non-migratory purposes constituted shifts in consumer markets of variable importance and the catalysts of the national economy. •It has extremely high, social, cultural, educational and political value and true economic value, although still embryonic in some cases. •It generates large scale employment opportunities particularly in rural areas and restrains exodus of people to large towns. •The new jobs created to meet the needs of domestic tourists have a relatively low unit cost per job and it helps increase the number of jobs. •Production methods for services demanded by domestic tourists generally remain simple and based on local materials. •It also requires only simple installations and infrastructure in transport, accommodation and catering which would take into account local culture, political and historical traditions. •It has the ability to sustain and maintain the tourism industry during lean periods of international tourism by providing an alternative for demand substitution. •It contributes to an empowered balancing of national economy through redistribution of national income and thus provides a better environment for growth of both domestic and inbound tourism. •It is a single unifying force which helps to achieve understanding between various linguistic, religious and commercial groups living in different parts of the country. It thus contributes towards strengthening the fabric of national unity and cultural integration.
  • 3. Domestic Tourism in Tamil Nadu Tamil Nadu ranks first in the country in medical tourism and second in foreign tourists arrivals and third in attracting domestic tourists in India. The State aims at making Tamil Nadu the topmost attractive tourist destination at the international level by increasing the number of tourist arrival, the length of stay and the average spending. Tamil Nadu has excellent hill stations like Ooty, Kodaikanal, Yercaud, Elagiri, Javvadhu Hills, Kolli Hills, Sirumalai Hills, Valparai, Topslip, Parvathamalai Hills and Pachamalai Hills. It has silvery cascades in Courtallam, Hogenakkal, Thiruparappu, Monkey falls, Thirumurthi Malai, Akasa Gangai and Papanasam. It has excellent National Parks like Guindy National Park and Anamalai National Park. It has wildlife sanctuaries in Mudumalai, Kodiakarai, Kalakkad, Mundanthurai and Berijam. It has Botanic Gardens in Ooty, Kodaikanal and Coimbatore. It has UNESCO declared monuments like living Chola temples at Thanjavur, Darasuram and Gangaikondacholapuram, monuments at Mamallapuram and Nilgiris Heritage Train. The vast coastline of Tamil Nadu has many silvery beaches like the Marina, Elliots, Thiruvanmiyur, Tiruchendur, Rameswaram and Kanniyakumari. The temples of Tamil Nadu reverberate with spirituality and music. Madurai, Rameswaram, Kumbakonam, Chidambaram, Thanjavur and Tiruchirappalli have innumerable temples with different deities. The finely hewn grandeur sculptures reflect artistic excellence and cultural splendour.
  • 4. TTDC Tamil Nadu Tourism Development Corporation is a state owned public sector undertaking to initiate novel ventures and innovate new schemes for providing demonstration effect to the private sector. Tamil Nadu Tourism Development Corporation (TTDC) has been operating Hotels, Youth Hostels, Restaurants, Tours, Boat houses, Telescope houses as a forerunner for the private sector to follow as new area of business proposition. To facilitate the tourists, Tamil Nadu Tourism has been taking enduring efforts to promote tourist places by providing basic infrastructure like public convenience, rest shed, drinking water, road improvement, car parking, etc. So, the present study is undertaken to evaluate the promotional status of domestic tourism in Tamil Nadu. The promotion of domestic tourism is not only relied on Governments’ enduring efforts but also on participation of local people and accommodation providers in addition to visiting tourists. Therefore, the viewpoints of these sections of the people are the backbone for any study of this kind.
  • 5. Essential factors in the development of tourism and proper running of the industry Accessibility, Acommodation and Recreation In addition to the above three factors, the development of tourism is also related to •Tourism spots, •Local community, •Accommodation providers and •Tourists. There is a greater need for study of this kind which focuses on analyzing the viewpoints of three main stakeholders (local people, tourists and accommodation providers) of tourism for promoting domestic tourism in the States with immense potential for tourism like Tamil Nadu.
  • 6. Before taking any actions to promote tourism, There needs an identification of positive and negative impacts on the social, economic and physical environments of the destination areas. • Development of tourism is not entirely a matter of economics as it has implications on geography, sociology and ecology of the area and its people. The problems of geographical, sociological, and ecological problems in the places of tourism destinations, if any, need to be thoroughly understood and analyzed for optimum socio-economic gains to the host community and the development of tourism activities in the areas of tourism destination primary scope of the present study is mainly based on the viewpoints of local people, domestic tourists and accommodation providers about domestic tourism in Tamil Nadu.
  • 7. Objectives of the study • To study the present status of tourism (importance and benefits) in Tamil Nadu as perceived by the local people, domestic tourists and accommodation providers. • To study the purpose and importance of domestic Tourism as postulated by the locals, domestic tourists and accommodation providers • To evaluate the benefits from domestic tourism based on the perception of locals, domestic tourists and accommodation providers. • To ascertain the existing tourism infrastructure at important places of tourism in Tamil Nadu as part of identifying existing promotional activities. • To evaluate the promotion of eco-tourism based on the extent of awareness about eco-tourism among locals, domestic tourists and accommodation providers. • To find out the status of various tourism-related services in Tamil Nadu by analyzing the level of satisfaction of locals, domestic tourists and accommodation providers with those services. • To summarize the findings, provide necessary suggestions and give conclusion.
  • 8. Research • Source of Data Analysis & Findings Suggestions The present study is mainly based on primary data collected from the people in the local communities, domestic tourists and accommodation providers across eight districts, namely Kanyakumari, Madurai, Nagapattinam, Nilgiri, Ramnad, Tanjore, Tiurnelveli and Tuticorin districts of Tamil Nadu, India. This study is undertaken by covering only eight districts which are selected because of many popular tourism places are located in these The interview schedule was districts of Tamil Nadu pretested with sample local people, tourists and accommodation providers Every respondent was approached in person by the researcher with a well designed questionnaire (separately for locals, tourists and accommodation providers) for getting their opinion about benefits and importance of tourism, awareness of eco-tourism as well as about status of various tourism related services presently available in the study area.
  • 9. Questionnaire Design for locals, tourists and accommodation providers Locals Tourists Accomodation Providers Totally 23 Questions. Q.no 1-8 Socio-economic status 9-12 local communities’ participation in the tourism activities across regions. 13-15 Awarness of eco-tourism 18-22 level of satisfaction with various tourism planning and development activites and tourism-related services in region 23- suggestions for the improvement of Domestic Tourism Totally 23 Questions. Q.no 1-8 Socio-economic status 9-18 Purpose of visit,Mode of travel and opinion about cost of various services about transport facilities 19-20 Awarness of eco-tourism 21-22 level of satisfaction with various tourism-related services in places of destination 23- suggestions for the improvement of Domestic Tourism Totally 21 Questions. Q.no 1-5 Type of hotel 6-10 Purpose of tourist visit,Mode of their travel opinion about behavior of tourist 11-13 Awarness of eco-tourism 14-20 level of satisfaction with various tourism-related services in places of your destination 21- suggestions for the improvement of Domestic Tourism
  • 10. Distribution of Sampler by Districts of Tourism Importance The district-Distribution of sample respondents among local population wise distribution of the tourists in the sample Districts Number of Respondent s % to Total Kanyakumari 20 7.4 Madurai 24 8.8 Nagapattina m 22 8.1 Nilgiri 23 8.5 Ramanathap uram 35 12.9 Tanjore 95 34.9 Tirunelveli 28 10.3 Tuticorin 25 9.2 Total Sample 272 100.0 Districts Number of Respond ents % to Total Kanyakumari 29 9.2 Madurai 65 20.7 Nagapattinam 61 19.4 Nilgiri 33 10.5 Ramanathapuram 24 7.6 Tanjore 54 17.2 Tirunelveli 26 8.3 Tuticorin 22 7.0 Total Sample 314 100.0 Districts Number of Responde nts % to Total Kanyakumari 10 10.9 Madurai 9 9.8 Nagapattinam 17 18.5 Nilgiri 11 12.0 Ramanathapuram 13 14.1 Tanjore 12 13.0 Tirunelveli 10 10.9 Tuticorin 10 10.9 Total Sample 92 100.0 District - wise distribution of the accommodation providers
  • 11. Analysis - Phases Planning Tourist Accommodation providers Tourism Importance of region Awareness of eco- tourism Various service & facility to tourist Tourism Importance of region Awareness of eco- tourism Various service & facility to tourist Tourism Importance of region Awareness of eco- tourism Various service & facility to tourist Findings & Suggestions Hypotheses – Each problem statement has 3 hypotheses. Each container has 3 problem statement contains 9 hypotheses. Total of 27 hypotheses for present 3 container
  • 12. Hypotheses Based on the objective ,the analysis is to find whether the stakeholders  aware of tourism  aware of echo tourism  aware of various level of tourism related service There is no significant difference in the local communities’ participation in the tourism activities across regions There are no significant regional differences in the awareness of Eco-tourism among stakeholders. role of Government in tourism planning and development by accommodation providers does not vary across regions There is no significant difference in the cost of accommodation, foods and beverages and transport across regions •Awareness of eco-tourism among stake holder is independent of their Socio-economic characteristics. •There is no significant relationship between awareness about eco-tourism and participation in tourism activities among local people •The potentiality for tourism promotion and development is similar across regions in Tamil Nadu. •There is no significant relationship between purpose of visit and socio-economic status of domestic tourists visiting Tamil Nadu. •Using particular mode of transport by tourists is independent of the places of tourism importance.
  • 13. Analysis - The locals opinion about Tourism Want of Information Measurement Statements Tools for Analysis purpose of visitors Pleasure / Vacation /, Sightseeing, Business Visiting someone ,Practicing Yoga / Meditation Pilgrimage Education (Higher Studies) Just as Stopover to other destinations frequency distribution. behavior of the tourists Very unfriendly, Unfriendly ,Netural,Friendly, Very friendly Kruskall Wallis ANOVA Results extent of benefits and problems they get from tourism in their areas Tourism has generated jobs for the local people, enhance the economic benefits for the local peopleLocal people’s quality of life is affected by tourists degraded the tradition and cultural values of the region Tourist traffic affects the quality of natural environment cross tabulation analysis F Value t Value Status of Transport Facilities Non-availability of Luxury transport, Overcharges,Overcrowding, Delayed service, Poor condition of roads Chi-Square Value cross tabulation analysis Awarene ss about Eco-Tourism Importance of Eco-Tourism Conservation of natural resources, Preserving natural destination from pollution, Using eco-friendly items , provide facilities for tourists in traditional way , Transforming tourism industry into relying on natural / semi-natural environment Chi-Square Value cross tabulation analysis Cost of important Tourism Services Accommodation, Food and Beverages, Transport comparative analysis Potentiality of the Region for Tourism Promotion and Development Very low, Low, No opinion,High, very high Kruskall Wallis ANOVA H Value Role of Government in Tourism Planning and Development in the Regions Turning part of house as paying guest accommodation Very low, Low, No opinion,High, very high Highly possible,possible,neutral,impossible,highly impossible Kruskall Wallis ANOVA H Value Kruskall Wallis ANOVA Satisfaction towards various Tourism Related Service Accomodation,variety and quality of foods,Transport and road condition,banking service,tourist information service,electricity,drainage,communication,medical toilets,parking,garbage bin in public places One way Anova – F value
  • 14. Analysis – The Tourist opinion about Tourism Want of information Measurement Statements Tools for Analysis purpose of visitors Pleasure / Vacation /, Sightseeing, Business Visiting someone ,Practicing Yoga / Meditation Pilgrimage Education (Higher Studies) Just as Stopover to other destinations frequency distribution. Mode of transport Bus,train,Air,own car,hire car Kruskall Wallis ANOVA Results Number of time visit First time,2-3 times, more than 3 times Kruskall wallis Nature of accommodation Lodge,hotel,TB,paying gust,friends.relatives house Krushkal wallis Awareness about Eco-Tourism Importance of Eco-Tourism Conservation of natural resources, Preserving natural destination from pollution, Using eco-friendly items , provide facilities for tourists in traditional way , Transforming tourism industry into relying on natural / semi-natural environment Chi-Square Value cross tabulation analysis Cost of important Tourism Services Accommodation, Food and Beverages, Transport Discriminate analysis Satisfaction towards various Tourism Related Service Accomodation,variety and quality of foods,Transport and road condition,banking service,tourist information service,electricity,drainage,communication,medical toilets,parking,garbage bin in public places Item analysis
  • 15. Analysis – The accommodation providers opinion about Tourism Want of Information Measurement Statements Tools for Analysis purpose of visitors Pleasure / Vacation /, Sightseeing, Business Visiting someone ,Practicing Yoga / Meditation Pilgrimage Education (Higher Studies) Just as Stopover to other destinations frequency distribution. behavior of the tourists Very unfriendly, Unfriendly ,Netural,Friendly, Very friendly Kruskall Wallis ANOVA Results extent of benefits and problems they get from tourism in their areas Tourism has generated jobs for the local people, enhance the economic benefits for the local peopleLocal people’s quality of life is affected by tourists degraded the tradition and cultural values of the region Tourist traffic affects the quality of natural environment cross tabulation analysis F Value t Value Status of Transport Facilities Non-availability of Luxury transport, Overcharges,Overcrowding, Delayed service, Poor condition of roads Chi-Square Value cross tabulation analysis Awarene ss about Eco-Tourism Importance of Eco-Tourism Conservation of natural resources, Preserving natural destination from pollution, Using eco-friendly items , provide facilities for tourists in traditional way , Transforming tourism industry into relying on natural / semi-natural environment Chi-Square Value cross tabulation analysis Cost of important Tourism Services Accommodation, Food and Beverages, Transport comparative analysis Potentiality of the Region for Tourism Promotion and Development Very low, Low, No opinion,High, very high Kruskall Wallis ANOVA H Value Major hurdles for tourism developmnts Lack of suitable land for new project,communication,government assistance,complex procedure getting licence,taxationunhealthy competition in idustry Friedman Anova, kendall W concrd coeffiecent Satisfaction towards various Tourism Related Service Accomodation,variety and quality of foods,Transport and road condition,banking service,tourist information service,electricity,drainage,communication,medical toilets,parking,garbage bin in public places One way Anova – F value
  • 16. Name of the tool Analyzing Purpose mean, standard deviation, frequency analysis calculating number and percentage of cases with particular opinion cross tabulation analysis along with Chi-square test where chi-square test is invalid (chi-square test is considered inappropriate when expected or observed cell frequency is either zero or less than 5), Kruskall Wallis ANOVA H test is used. find out the relationship between any two factors (e.g. socio-economic characteristics and their opinion about various aspects of tourism-related service Freidman ANOVA and Kendall Coefficient of Concordance to identify the major hurdles for tourism development parametric, t-test for independent sample and one-way ANOVA to compare mean perception between two groups and more than two groups Discriminant analysis To find out the significance of the difference in purpose of visit, mode of transport used, nature of tour expenses, perceived importance of eco-tourism across respondent groups with different socio-economic characteristics, reliability /item analysis ascertain internal consistency of items in the scale measuring the status of various tourism-related services among tourists. the principal component method of factor analysis with varimax rotation extract the factors underlying tourism-related services. Summarize the tools used for analysis T Factor Analysis A type of analysis used to discern i the underlying  dimensions   or n  regularity in phenomena. Its general purpose is to summarize the information contained in a large number of variables into a smaller number of factors. 3( 1) 12 2 n n (  1) n H i All the tools applied for this study abide the original purpose of the tool developed
  • 17. Role of Government in Tourism Planning and Development in the Region - Comparison across Districts Source: Primary Data. Figures in brackets are percentages to Row Total **Significant at 5% level. Steps for the K-W Test: Districts Level of Opinion (Government Role) Kruskall Wallis ANOVA Results Very Poor Poor No opinion Good Very good Sum of Ranks H Value (DF, N) Kanyakumari 2 3 2 12 1 2813.5 (10.0) (15.0) (10.0) (60.0) (5.0) Madurai 3 7 1 12 1 2923.0 (12.5) (29.2) (4.2) (50.0) (4.2) Nagapattinam 0 1 3 10 8 4242.5 (0.0) (4.6) (13.6) (45.5) (36.4) Nilgiri 0 7 7 7 2 2822.0 15.59** (0.0) (30.4) (30.4) (30.4) (8.7) (7, 272) Ramanathapuram 3 9 5 14 4 4554.5 (8.6) (25.7) (14.3) (40.0) (11.4) Tanjore 6 21 15 45 8 12846.0 (6.3) (22.1) (15.8) (47.4) (8.4) Tirunelveli 5 3 6 12 2 3496.0 (17.9) (10.7) (21.4) (42.9) (7.1) Tuticorin 2 4 3 16 0 3430.5 (8.0) (16.0) (12.0) (64.0) (0.0) 1. Rank the entire dataset from highest to lowest. Handle ties by assigning the average of the tied ranks to all involved in the tie. 2. Compute Ti as the sum of the ranks for group i, for each of the k groups. 3. The test statistic is: H={12/N(N+1)}Σni {Ri – ((1+N)/2)2} Where, N = the total number of obs in the sample ni = the number of obs in group i Ri = the average of the ranks in group i
  • 18. Data/Observations Instead of depicting observed values in the form of chart just for comparison across the study region, This study uses fully tables for factor analysis towards the study objective by limting the use of chart
  • 19. Findings - Views of the Local People • Most of tourists from other parts of country visit Tamil Nadu for pleasure / vacation / sightseeing (59.9%) and on pilgrimage (40.4%). Visit of domestic tourists to Tamil Nadu for practicing yoga / meditation and education is much less according to the local people • generation of jobs and enhancing the economic benefits are the benefits of tourism for the local people. However, they perceived that development of tourism in their regions affects moderately the quality of their life, tradition and cultural values of their region and the quality of natural environment. • behaviour of most of the domestic tourists is friendly (58.8%). • there is no problem in availability of luxury transport (77.6%), no overcharges (62.5%), no delay in service (74.3%), good condition of roads (68.8%) and there is no overcrowding in passenger transports. • The status of transport facilities in respect of availability of luxury transport, overcharges, delay in service, condition of roads and overcrowding is good • most of the locale people are aware of eco-tourism (81.3%). • the important tourism services like food and beverages and transport are neither costly nor cheap but accommodation is somewhat costlier than food / beverages and transport services in various places of tourism importance in Tamil Nadu. • role of Government in Tourism planning and development is good at different regions of Tamil Nadu. • tourism-related services, viz., Accommodation, Variety of food, Transport services, Banking facilities and Communication facilities are up to the satisfaction, whereas the services like Quality of food, Road Condition, Tourist Information Centre, Electricity and Water supply, Drainage system, Medical facilities, Availability of public toilets, Parking facilities for vehicles and Availability of Garbage bins at various public places are not up to the satisfaction in the places of tourism importance of Tamil Nadu.
  • 20. Findings – View of Tourists • most of the domestic tourists in the whole sample that their purpose of visit is for pleasure / spends vacation / sightseeing at various destinations of Tamil Nadu. • the mode of transport is bus for most of the domestic tourists (65.9%) visiting Tamil Nadu. • Length of stay at various places of tourism importance is up to 3 days for 85.0 per cent of the domestic tourists visiting Tamil Nadu • The nature of accommodation is lodge for single largest group of domestic tourists (27.4%) prior to friends / relative for substantial number of domestic tourists visiting Tamil Nadu. • The expense on food and beverage is more than that of accommodation for domestic tourists in Tamil Nadu. The expense on shopping and travel is also substantial for domestic tourists. • the expenses on accommodation as well as on sightseeing is high for the domestic tourist group who makes pleasure trip and moderate for those who stopover to other destinations. • The cost of expenses on accommodation, a food / beverages and transport service at various places of tourism importance are moderate • no problem in the availability of luxury transport (68.15%), no overcharges (68.15%), no overcrowding (58.92%), no delayed service (71.34%), and good condition of roads (67.20%). • Most of the domestics’ tourists (74.8%) are found to be aware of eco-tourism. • The domestic tourists are satisfied with cost and quality of accommodation and food, whereas they are moderately satisfied with basic amenities, transport facilities, tourism information and guide services, and banking / communication facilities
  • 21. Findings – View of Accommodation providers • all tourism-oriented facilities such as Restaurant, Halls for seminars / parties, Laundry, Car rentals, Doctors on call and Recreation facilities except Shopping facilities are available in most of the Accommodations (Hotels) in all the select regions of tourism importance in Tamil Nadu. • Most of the tourists visiting Tamil Nadu make pilgrimage (64.1%) tour in addition to making trip for pleasure / vacation / sightseeing trip (60.9%) • the overall behavior of the tourists visiting various regions is friendly. • development of tourism is neither affected nor improved “Local people’s quality of life” and “quality of natural environment”, neither degraded nor upgraded the “tradition and cultural values of the region”. Instead, the development of tourism has generated jobs for the local people and enhanced the economic benefits for the local people. • condition of roads is good, no delayed service and charges are at fair level but availability of luxury transport is insufficient and overcrowding is at substantial level • There is an awareness about eco-tourism • the role of government in tourism planning and development is moderate in most of the places of tourism importance • “Taxation (Service tax & others) is the major hurdle followed by “lack of Government assistance”, “complicated procedure for getting license”. The fourth hurdle for tourism development is “lack of availability of suitable land for new projects” in the regions of tourism importance in Tamil Nadu. • the status of transport services, banking facilities and, electricity and water supply is found to be good, whereas the road condition, tourism information centre, drainage system, communication facilities, medical facilities, availability of public toilets, parking facilities for vehicles at various places and availability of garbage bins at various public places are found to be at moderate level • the extents of availability of various tourism-related services are not same and vary significantly across regions
  • 22. Suggestions • The Government of Tamil Nadu must create avenues for business opportunities to local communities in order to increase their participation in the development of domestic tourism. • The entertainment facilities such as permanent trade fairs, amusement parks, exhibitions, neals and cultural festivals may be provided to ensure longer stay of the tourists in the places of tourism importance. • The Government should take necessary steps to improve basic amenities, tourism information and guide services, transport, banking and communication facilities to attract more tourists. • The Government should give more incentives to hoteliers in order to boost the promotion of accommodation facilities to cater to all segments of the society. • The Government of Tamil Nadu should augment packaged tours through Tamil Nadu Tourism Development Corporation. • To promote tourism in both domestic and international level, the Government should concentrate more on promoting eco-tourism by developing new planned tourist destinated spots from the unexplored regions with enormous natural beauty. • The exploitation of tourists by locals must be controlled. • The traffic system in popular tourist spots has to be regularized to disperse the congestion. • The Government of Tamil Nadu should take necessary steps to maintain cleanliness and environmental sustainability in the places of tourism importance to further promote the domestic tourism. • The Government should make necessary arrangements to provide sufficient information needed for tourists visiting its regions by opening tourism information centres in many places. Guided tour services need to be improved and promoted further.
  • 23. Conclusion • At present, tourism in Tamil Nadu is capable of attracting more tourists in its folds particularly in respect of attracting domestic tourists. • In Tamil Nadu, participation in tourism-related activities is seen to be more among local people as well as among hoteliers. Most of the hoteliers in various regions of tourism importance under study provide most of the facilities required for tourists’ less than one roof. That is, they provide facilities such as restaurant, car rentals, laundry and doctors on call for tourists. • Hoteliers have also demanded the attention of the Tamil Nadu government in respect of improving road conditions, tourism information centre, drainage system, communication facilities, medical facilities, availability of public toilets, parking facilities for vehicles at various places and availability of garbage bins at various public places to further promote tourism • it is concluded that tourists across India visit Tamil Nadu primarily for pleasure, sightseeing and spend their vacation as well as for visiting temples here as pilgrimage. Availability of luxury transports is up to the satisfaction of local people and tourists but hoteliers expect more of these services. Both local people and domestic tourists have not seen any overcrowding, overcharges, delay in service and bad road conditions. However, hoteliers want more transport services to reduce overcrowding. • Though potentiality for tourism promotion and development in Tamil Nadu is good, the extent of potentiality for promotion and development of tourism is not same in all regions as perceived by the Hoteliers. It is finally concluded that the major hurdles for promotion of tourism is identified as taxation (Service tax & others) followed by lack of Government assistance and complicated procedure for getting license by the hoteliers.

Hinweis der Redaktion

  1. This is the question that your experiment answers
  2. There is a greater need for study of which focuses on analyzing the viewpoints of three main stakeholders (local people, tourists and accommodation providers) of tourism for promoting domestic tourism in the States with immense potential for tourism like Tamil Nadu.