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Blurring the boundaries: 

New Social Media, New Social
Science?



Kandy Woodfield, Director of Learning & Enterprise, 

NatCen Social Research



Newton Roundtable: Social media data & research

9th January 2015, London
#NSMNSS
Blurring the boundaries?
Innovation
Collaboration
Inspiration
Fresh thinking▪Network of methodological
innovation
▪Funded by ESRC (via NCRM) initially
▪Now in its third year, self-funded,
peer led, network leads @
▪Affiliate organisations from
academia, government and voluntary
sector
Aims of the network
Innovation
Collaboration
Inspiration
Fresh thinking▪On & off line community of practice
▪Forge links between academics, practitioners, platforms
& across disciplines
▪Catalyse debate
▪Address challenges social media present for social
science research
▪Share approaches, tools & experiences of using social
media Identify good practice
▪Co-created content & guidance to be shared with the
wider community
How it works? Innovation
Collaboration
Inspiration
Fresh thinkingNetwork activities across a range
of platforms:
▪ Twitter: @NSMNSS, #NSMNSS
▪ Blog: http://nsmnss.blogspot.co.uk/
▪ You Tube: http://www.youtube.com/user/NSMNSS
▪Conferences
▪Knowledge exchange events
▪Methodological projects
▪Publishing
76%
employed
34%
students
75% HE sector
25% other
65% in UK
35% worldwide
58% female
42% male
700+
NSMNSS members
20 disciplinary
fields
Over 17, 178
minutes of
video watched
3 0nline seminars
2
conferences
7 knowledge exchange
seminars
14 themed twitter chats
137 blog posts
So far…
3,945
video
views on
You Tube
140,143blog page views
Available from Amazon Kindle
▪Innovative digital
publication
▪Crowd-sourced
▪Book of fifty-three blogs
▪New and existing
bloggers
▪Exploring the challenges
and opportunities of
social media research
▪Looks at ethics, tools,
methods, the researcher
role, skills etc…
What have we learnt?
▪ Social media being used in most soc sci
disciplines
▪ Research innovation & ground breaking use of
technologies
▪Great examples of multi-disciplinary research
▪ Silos & divides do still exist and are counter-
productive to moving social media
methodology(ies) forward
▪ No single methodology for social media
research – many approaches, many tools,
different epistemological stances
What have we learnt? II
Persisting uncertainty about whether
we are ‘getting it right’
▪Ethical dilemmas - lack of consistent,
relevant guidance – NSMNSS reports on this
▪What are the political, ethical, legal
issues?
▪ Do we understand the digital world well
enough to make these choices?
▪ Lack of research with users of social media
platforms or engagement with platform
providers
What have we learnt? III
‘Getting it right’ is also about
methodological quality:
▪What is a robust sample from Twitter or
Facebook?
▪Need to develop methodological courage and
confidence to defend the method
Scepticism and cynicism persist
▪Digital literacy & methodological skills gaps
▪Lack of experience and understanding in
institutions, ethics boards and funders
Thank you
If you want further information or
would like to contact the
network:
nsmnss@natcen.ac.uk
http://nsmnss.blogspot.co.uk/
kandy.woodfield@natcen.ac.uk
@nsmnss on Twitter
Useful reading:
Woodfield. K Ed. (2014) Social Media in
Social Research – blogs on blurring the
boundaries (London: NatCen) E-book
Fry. A et al (2013) Research using social
media: user views (London: NatCen)
Salmons, Janet (2013) New social media,
new social science & new ethical issues
(London: Sage/Natcen)
PDF: https://drive.google.com/file/d/0B1-
gmLw9jo6fLTQ5X0oyeE1aRjQ/edit

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New Social Media, New Social Science presentation to ESRC roundtable Jan2015

  • 1. Blurring the boundaries: 
 New Social Media, New Social Science?
 
 Kandy Woodfield, Director of Learning & Enterprise, 
 NatCen Social Research
 
 Newton Roundtable: Social media data & research
 9th January 2015, London #NSMNSS
  • 2. Blurring the boundaries? Innovation Collaboration Inspiration Fresh thinking▪Network of methodological innovation ▪Funded by ESRC (via NCRM) initially ▪Now in its third year, self-funded, peer led, network leads @ ▪Affiliate organisations from academia, government and voluntary sector
  • 3. Aims of the network Innovation Collaboration Inspiration Fresh thinking▪On & off line community of practice ▪Forge links between academics, practitioners, platforms & across disciplines ▪Catalyse debate ▪Address challenges social media present for social science research ▪Share approaches, tools & experiences of using social media Identify good practice ▪Co-created content & guidance to be shared with the wider community
  • 4. How it works? Innovation Collaboration Inspiration Fresh thinkingNetwork activities across a range of platforms: ▪ Twitter: @NSMNSS, #NSMNSS ▪ Blog: http://nsmnss.blogspot.co.uk/ ▪ You Tube: http://www.youtube.com/user/NSMNSS ▪Conferences ▪Knowledge exchange events ▪Methodological projects ▪Publishing
  • 5. 76% employed 34% students 75% HE sector 25% other 65% in UK 35% worldwide 58% female 42% male 700+ NSMNSS members 20 disciplinary fields
  • 6. Over 17, 178 minutes of video watched 3 0nline seminars 2 conferences 7 knowledge exchange seminars 14 themed twitter chats 137 blog posts So far… 3,945 video views on You Tube 140,143blog page views
  • 7. Available from Amazon Kindle ▪Innovative digital publication ▪Crowd-sourced ▪Book of fifty-three blogs ▪New and existing bloggers ▪Exploring the challenges and opportunities of social media research ▪Looks at ethics, tools, methods, the researcher role, skills etc…
  • 8. What have we learnt? ▪ Social media being used in most soc sci disciplines ▪ Research innovation & ground breaking use of technologies ▪Great examples of multi-disciplinary research ▪ Silos & divides do still exist and are counter- productive to moving social media methodology(ies) forward ▪ No single methodology for social media research – many approaches, many tools, different epistemological stances
  • 9.
  • 10.
  • 11. What have we learnt? II Persisting uncertainty about whether we are ‘getting it right’ ▪Ethical dilemmas - lack of consistent, relevant guidance – NSMNSS reports on this ▪What are the political, ethical, legal issues? ▪ Do we understand the digital world well enough to make these choices? ▪ Lack of research with users of social media platforms or engagement with platform providers
  • 12.
  • 13. What have we learnt? III ‘Getting it right’ is also about methodological quality: ▪What is a robust sample from Twitter or Facebook? ▪Need to develop methodological courage and confidence to defend the method Scepticism and cynicism persist ▪Digital literacy & methodological skills gaps ▪Lack of experience and understanding in institutions, ethics boards and funders
  • 14. Thank you If you want further information or would like to contact the network: nsmnss@natcen.ac.uk http://nsmnss.blogspot.co.uk/ kandy.woodfield@natcen.ac.uk @nsmnss on Twitter Useful reading: Woodfield. K Ed. (2014) Social Media in Social Research – blogs on blurring the boundaries (London: NatCen) E-book Fry. A et al (2013) Research using social media: user views (London: NatCen) Salmons, Janet (2013) New social media, new social science & new ethical issues (London: Sage/Natcen) PDF: https://drive.google.com/file/d/0B1- gmLw9jo6fLTQ5X0oyeE1aRjQ/edit