2. Introduction
Objectives
Equip your in preparation training
sessions
End results
Know adult learning process
Learn to prepare before training
Know how to write lesson plan
Facilitate discussion
Demonstration effectively
Interact well with audience
3. Outline: Part A: Preparation
1. Preparation
1.1 adult learning
1.2 teacher vs instructor
1.3 create a checklist
1.4 sample outline
1.5 motivate your audience
1.6 create lesson plan
4. Outline Part B: Training
2 Introduction
2.1 Gain attention
2.2 Aims
2.3 Transition
2.4 Overview
3 Explain
3.1 Delivery skills
3.2 Use of multimedia
5. 4 Discussion and feedback
4.1 facilitation Skills
5 Demonstration
5.1 Demo training
6 Summary and closing
6. 1.1 Adult learning
Learn by doing
Learn by solving practical problems
Learn through the application of past experience
Learn best in informal environment
Through a variety of training method
7. 1.2 Teacher vs Instructor
Teacher:
Tell them what you are going to tell them
Tell them what you are telling them
Tell them what you’ve told them
8. Instructor
Ask them what they’ve done
Tell them what they are going to do
Show them what they are going to do
Let them do it
Let them do it some more
Ask them what they’ve just done
9. 1.3 Create a check list
Look at the example
Work out in a group of 4
Choose a leader
Write it in a flipchart
11. 1.5 Motivate Your Audience
• Tell a story
• Use natural humor
• Unusual statisticsKnow their level of knowledge
• speak their language
• variety in a presentation
12. • Create a need - WIIFM
• Get yourself excited – eye contact and available
yourself before class, at breaks and after class
• Establish a long range objectives – see bigger
pictures like the overall presentation
• Apply contents to life – role play and action
plans
13. Know their level of knowledge
speak their language
variety in a presentation – change every 8
minutes 90/20/8
Learn from good instructors
15. 2. Introduction
General guidelines:
write notes on index card
eye contact
drink water if you are thirsty. Not iced
water
vary your voice – pitch, volume, short
dramatic pauses, speed of delivery
watch your language! – everyday
language, friendly
mannerism – adjust your clothes, scratch
your ear or nose, brush back your hair
16. 2.1 introduction: gain attention
• open with high energy, animation and enthusiasm
• don’t apologize
• give the audience an overview
• be aware of your appearance
• be aware of your voice – tone, enunciation, pace
and speed, word choice
22. Nonverbal Delivery
Skills
posture – confidence, alert
hand gesture
body movement – step forward, a
step backward, lateral movement
facial expression
eye contact
23. Delivery the content:
step by step
clear and concise
tell them why
stress key points
avoid jargon and buzz words
speak at moderate speed
24. 3.2 Use of multimedia
Flip Chart
write big and well
use color – red for underline, black/blue/green
for main text, pink/brown, purple and yellow:
least visible
use exact words,
face your audience,
post them
use symbol, box and bullet points
reverse techniques
25. 4.1 facilitation Skills
Set ground rules
Learn to wait before responding – count to 10
Redirect questions to the group – Ping Pong
Use the energy of the group – rest, humor,
stretch break
Avoid making judgment statements – Which’s
not very funny? How can you believe that?
Listen attentively – look into their eyes
26. Paraphrase to clarify
Use flipchart – keep track of ideas. KISS
Synthesize – don’t just record. Get
comment and build on each other’s
thought
Summarize periodically
Label sidetracks – use card or signals
Park it – parking lot
Give reinforcement – verbal and non
verbal – thank you and thumb up
27. Keep air time under 40%
Check for understanding
Ask participants to summarize
Ask others for opinion
Summarize and move on
28. 5.1 Demo training
position the employee correctly
explain the objective and steps
demo first the overall process
demo NEXT each step slowly, explain each step
elaborately and verify understanding
practice and feedback
summary
29. Verify the trainees understand the
task
ask for questions
– What question to you has?
– Anything I need to clarify
further?
– wait for questions
have trainee repeat instructions
tell them you are concern with
your communication skills
praise them if they do it well
