1. Kamal Mahmoud Afify
Amman St. Block No. 12,
Avenue 5, Street No. 3, building No.22 ,
Salmiya, Kuwait.
Cell: +965 600 47 492
Skype ID: Kamal_Afify
LinkedIn: https://kw.linkedin.com/pub/kamal-afify/75/bb5/6aa
Kamal.afify@hotmail.com
Objectives
A motivated Sales training manager having experience of 10 years in all aspects of developing and
implementing employees training programs, looking for challenging work in a reputed organization.
Key Responsibilities
1. Leading and coaching a sales team.
2. Implementing original sales strategies to achieve exceptional results.
3. Managing budgets, targets and commissions.
4. Evaluated training requirements for each client based on the most updated material
solution available in worldwide market
5. Managed new leads and existing clients, pitching the expanding range of new demands in
Kuwaiti Market.
6. Promoted sales discount strategy, offering customers without a store account a discount if
they left a phone number or email address.
7. Determined potential of training program for future needs for our clients.
8. Determine the satisfaction levels of the trainees and identify means of positively impacting
the same.
9. Advising and negotiating on acquisitions of new products/services.
10. Attended sales management meetings where sales strategies and new account targeting
were developed.
11. Made cold calls to existing customers, presenting new and updated products and services,
and transferring interested parties to appropriate sales representatives.
12. Took queries on products and services via telephone and email, researching and confirming
responses, and responding quickly as possible.
13. Followed up on new accounts to ensure there were not any problems or questions to be
addressed.
2. Professional Skills
1. Instructor skills.
2. Motivating Others,
3. Foster Teamwork,
4. Coaching,
5. Meeting Sales Goals,
6. Motivation for Sales,
7. Selling to Customer Needs,
8. Emphasizing Excellence
9. Cold Calling
10. New Business Development
11. Active Listener
12. Research and Presentation
13. Rapport and Negotiation
14. Fluent in English.
15. Proficient in the use of Microsoft Windows and Office software.
Career Path
Green International Project Management & Consulting, Kuwait June 2013-Present
Job Title: Business Development Manager.
Duties:
Initiate training potentials matching on closing sales deals.
Marketing for Professional Trainings & excellent services for BIM/Revit (Building
Information Technology); as new Demand in Kuwaiti market.
Making actionable and insightful recommendations for new products, extensions, or
enhancements.
New Horizon, Egypt Mar. 2009-Dec. 2011
Job Title: Senior Account Executive
Duties:
Sell New Horizon’s classroom and eLearning backed by superior customer service
Contact business clients via telephone or in person
Manage a prospect database and meet minimum sales collection
Resolving sales or delivery issues
Manage a prospect database and meet minimum sales collection
TECH STORE, Egypt Apr.2007- Feb.2009
Job Title: Sales Manger
Duties:
Analyses markets to identify new customers and new prospects
Handling customer's complaints.
Provides management with immediate forecasts and long range
Plans for the achievement of budgets and quota objectives
3. FEKRA, Egypt Jan.2005-Mar.2007
Job Title: Sales Supervisor
Duties:
Communicate all employee relations issues, concerns, and incidents to Sales
Manager.
Supervise Sales Representatives.
Handle customer issues, resolution and communicate escalated
issues to the Sales Manager
Achievements
1. Best achiever in New Horizon, Egypt with collection 750,000 L.E in two and half years.
2. Best achiever in Green International, Kuwait with collection 140,000 K.D for two years.
Training Courses
Negotiation Skill
Leadership
Presentation Skills
Selling Skills
Customer Services
Interviewing Skills
Business Writing
Career Development
PMP (Project Management Professional) Preparation Course Certificate 2014
Education
B.Sc. Computer Science & Information System, Mansoura University. Class 2006
Graduation Project: E-learning Database for Faculty library for staff & Students
Personal Details
Full Name: Kamal Mahmoud Kamal Afify.
Visa: Article #18, Transferable.
Marital Status: Married with One Daughter.
Date of birth: July. 23, 1983.
Nationality: Egyptian.
References furnished upon request.