We would like to introduce KAMTEL as a Business Associate of KNOWLARITY Funded by Sequoia Capital and Mayfield. Which is Indiaâs largest and leading cloud telephony company. We are Headquartered in SINGAPORE and having our operations spread in 65 countries. Powering more than 8,000 companies in INDIA & OVERSEAS.
We are an IVR (Interactive Voice Response) System provider that facilitates automated communication between callers and business organizations The calls can be pre-recorded or dynamic text-to-speech messages and inputs via the keypad. Our flagship products, Super Receptionist and Smart IVR, can process over a million calls an hour.
You have probably experienced this every time you called your bank or your phone company. An automated voice system guides you through various options, verifies your credentials and so on before you can speak to an actual person. We would like to introduce a Customised IVR System for you according to your needs and requirements.
Enterprises are increasingly turning to IVRs as they can handle large call volumes and reduce cost associated with sales, service, inquiry and support calls to and from their company. Today, we can build entire systems on the cloud, without relying on expensive physical infrastructure and using any web language of your choice. Here is where we can help you easily create and execute powerful IVRs for your business. With KAMTEL together with KNOWLARITY you can integrate IVRs and call control with your smart phone apps, CRMs and much more.
You are welcome to contact the undersigned for any further clarification about these components, we can arrange our service delivery team to personally give you the presentation, also find attached herewith our PPT for your reference.
Warm Regards
Karun Malhotra (Director IMS & CC)
+91 8010994455
+91 9810956827
E-mail:info@kamtel.in
2. ⢠India is the third largest education system in the
world, after China and the U.S.
⢠In the last six decades, the higher education
sector in India has witnessed exponential
growth, both in terms of the number of
institutions and the rate of enrolment.
⢠From just 30 universities and 700 colleges in
1951, today there are over 600 universities and
33,000 colleges.
⢠As per Right of Children to Free and
Compulsory Education (RTE) Act 2009, children
will be guaranteed their right to quality
elementary education by the state with the help
of families and communities.
Some Facts
3. ⢠The expense of formal education in
educational institutes is increasing very
fast, the expense of education via the
internet is comparatively low and
affordable.
⢠With lots of information to gather and
more and more books to study, now
students are found more burdened with
studying, learning and grasping.
⢠Todayâs higher-education customer relies
on university Web sites, student
satisfaction ratings and university ranking
guides when making decisions on where
to study.
⢠Interacting with these students requires
managing more communication channels
than ever before.
Changing Market
4. ⢠Success in leveraging knowledge and
innovation is only possible with a sound
infrastructure of higher education.
⢠Efforts are being put into making the
learning process an enjoyable one.
⢠Mobile apps are being used by higher
education institutions to allow students
greater access to administrative functions
such as registration, financial aid and
student billing.
⢠Mobile apps are also being used for
teaching and learning.
⢠Students are increasingly motivated to
use digital textbooks because of their
convenience , interactivity, and the
potential cost savings.
Key Success Factors
7. About
Knowlarity is the pioneer of cloud telephony in India and creates state of the art products for SMEs &
Enterprises. The company makes business telephony reliable and intelligent by providing a suite of hosted
products that help businesses to improve their productivity. The company was incorporated in Aug 2009 and has
grown to a 350+ employee company with branches in Mumbai, Bangalore, Singapore and Gurgaon
Investors
Knowlarity is backed by Sequoia Capital, one of the most prestigious Venture Capital firms in the world. Sequoia
has invested over $6M in Knowlarity. They have previously made investments in companies like Google, Apple,
YouTube, LinkedIn and Justdial.
Awards:
About Knowlarity
8. SuperReceptionist is your personal receptionist hosted virtually, having
economic and operational advantages over traditional PBX systems. You get an
exclusive telephone number that operates 24x7.
VoicemailMini CRM
integration
Click-to-call
Vanity & Toll-free
numbers
Professional greeting
Conferencing Number portability Call recording
SUPERRECEPTIONIST â Hosted PBX for Business
9. SmartIVR strengthens enterprises with the power of a comprehensive marketing, sales,
and customer support solution.
Customer mobile
verification
Emergency
communication
CRM integration Marketing ROI
tracking
Cloud based
Call center
Customer feedback Data collection
Through IVR
Missed call back
SMARTIVR- Hosted IVR Solution for Enterprises
10. SuperFax is the powerful and affordable faxing solution thatâs as easy as
checking your email! Perfect for todayâs businesses that demand simplicity,
affordability, and power.
Personalized
Phone number
Receive faxes
in your email
Send faxes
Via email
Send fax to
multi recipients
Incoming fax to PDF Online fax security
SMS alert on
email notification
24x7 customer
support
SUPERFAX- Send Faxes Anytime, Anywhere
11. Super Conference is your virtual meeting room on cloud connecting your teams anytime
anywhere in seconds
Unlimited
conferencing
Professional
greeting
Secured dial in Unique Pin
Blacklist
feature
Whitelist
feature
Call recording Generate reports
in real time
SUPERCONFERENCE- Virtual Audio Conference Room on Cloud
12. An instance of how Knowlarity can help your business
PROSPECTIVE
STUDENT
1
Get details of prospective
students who have
enrolled for event
32
KNOWLARITY
SERVICE
CUSTOMER
NUMBER
DATABASE
Validation
Place automated
reminder calls to
attendees using IVR
EDUCATIONIST
13. ⢠Provide highly effective communication capabilities to small and medium sized businesses: Knowlarityâs cloud
based telephony platform provide Fortune 500 type communications on a budget
⢠Standardizing customer experience across multiple channels: With SuperReceptionist and Smart IVR serving as
your communication backbone all your web, social media, calling customers are treated uniformly
⢠SMS/Just Dial leads entered directly into backend CRM can be accessed anytime for providing a highly
customized customer experience
⢠Customized phone and SMS campaigns to advertise offers and services of your business
What else can Knowlarity do for you?
14. Ambarish Gupta CEO
Ambarish worked as a Strategy Consultant with McKinsey & Company in the United States before
returning to India to start Knowlarity Communications. Ambarish received his MBA from Carnegie
Mellon University in 2007 and Bachelors in Computer Science from IIT Kanpur in 2000.
Bipul Parua CTO
Bipul has deep experience in technology with hands on experience as architect, engineer, and
technical manager. He received his Bachelors in Computer Science from IIT Kanpur.
Shruti Agarwal CFO
Shruti has been instrumental in building the financial infrastructure of Knowlarity. She is
Chartered Accountant and a Company Secretary by profession.
Krishnan K CXO
Krishnan drives operations and excels in customer experience deliverable. He graduated from IIT
Madras, a MS and PhD in Civil Engineering from Evanston.
Leadership Team