1. Introduction to
12
Chapter
Hiring,
Training, and
Evaluating
Employees
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

2. Learning Objectives
• Jelaskan perencanaan sumber daya manusia
oleh perusahaan.
• Bedakan di antara jenis konpensasi yang
perusahaan tawarkan kepada karyawan.
• Uraikan bagaimana perusahaan membangun
ketrampilan karyawannya
• Jelaskan bagaimana capaian karyawan yang
dapat dievaluasi.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

3. The Key to a Firm’s Performance
Human Resources
Hiring
Selecting the best
people for the job.
Training
Developing the
necessary skills of
employees to do the
job.
Evaluation
Establishing a formal
process to recognize
(and ultimately
reward) those
employees who
performed well, while
offering suggested
improvements for
other employees.
MultiMedia by Stephen M. Peters
Form a team of
employees with the
right background,
training and guidance.
Firm's
Value
© 2001 South-Western College Publishing

4. Human Resource Planning
Aktivitas perencanaan untuk
memuaskan kebutuhan
perusahaan atas pekerja.
Ada 3 Tugas:
 Forecasting staffing needs.
 Job analysis.
 Recruiting.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

5. Human Resource Planning
Forecasting
Staffing Needs
Job Analysis
Recruitment
Selection
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

6. Forecasting Staffing Needs
 Menentukan jumlah yang tepat atas
kualifikasi orang-orang dan dimana
mereka dibutuhkan.
Ada tiga peristiwa yang disyaratkan atas
perkiraan tersebut:
 Firm expansion.
 Pengunduran diri/Retirement.
 Temporary increase in production.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

7. Job Analysis
Analisis yang digunakan untukmenentukan tugas
dan surat keprcayaan yang diperlukan untuk posisi
tertentu.
Hasil Job Analysis adalah:
• Job specification
Identifikasi berbagai ketrampilan yang
diperlukan, ciri atau atribut untuk kesuksesan
performance sebuah pekerjaan tertentu
• Job description
Uraian Tugas dan Tanggung Jawab posisi
pekerjaan (job position)
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

8. Recruitment
 Meliputi pencarian dan menarik individu yang
berkualitas yang dapat dipilih.
Internal vs external recruiting:
• Internal
Recruit people within the firm.
• External
Recruit people outside the firm.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

9. Recruitment Screening Process
50 applicants
 Assess applications.
 Assess applications.
10 applicants
 Interview applicants.
 Interview applicants.
3 applicants
 Contact references.
 Contact references.
1 applicant
 Employment test (optional).
 Employment test (optional).
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

10. Employment Testing
Satu dari kebanyakan wilayah tugas MSDM/Human Resource
Management.
Katagori umum:
Keserasian/Aptitude
Business Online:
Test Samples
Psychomotor
Job Knowledge
Kecakapan/Proficiency
Minat/Interest
What’s next?
Psychological
Polygraph
Drug
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

11. Seven Methods of Compensation
 Salaries and wages
 Stock options
 Commissions
 Bonuses
 Profit sharing
 Employee benefits
 Penghasilan Tambahan/ Which one is right for your firm?
Perquisites
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

12. Skills Development
Technical
Decision Making
Customer Service
Safety
Human Relations
MultiMedia by Stephen M. Peters
Skills
•
•
•
•
•
© 2001 South-Western College Publishing

13. Employee Evaluations Should
Menjadi bagian oleh kriteria yang relevan untuk masingmasing posisi pekerjaan.
•
•
•
•
•
Provide feedback.
Provide direction.
Indicate strengths and weaknesses.
Determine a raise or promotion.
Consider objective versus subjective criteria.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing

14. Development of Evaluation Fairness
 Mengapa : Menunjukkan kejujuran pekerja dan kepuasan
sebuah legal guidelines.
 Komunikasi
tanggung jawab
pekerjaan
Employee evaluation
MultiMedia by Stephen M. Peters
 Informasikan
pekerja tentang
inefisiensi.
 Gunakan
konsistensi diantara
pekerja
© 2001 South-Western College Publishing