Drive E-commerce with Magento

FACTS you should know
ABOUT MAGENTO

Paris - Lyon - Nantes - Bordeaux Montpellier
Espagne - Benelux – Switzerland - Ukraine – Morocco
www.smile-ukraine.com - +38 044 498 30 28

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YOUR CONTACTS
For any questions you are welcome to contact:

Vitalii PASHUK , CEO
vitaliy.pashuk@smile-ukraine.com - + 38 (044) 498-30-28 –
skype: vitaliy.pashuk
Volodymyr FESKO, Technical Director
volodymyr.fesko@smile-ukraine.com - + 38 (044) 498-30-28
– skype: vlfesko

SMILE FRANCE | SMILE SWITZERLAND | SMILE IBERIA | SMILE BENELUX | SMILE UKRAINE |
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NICE TO MEET YOU
SMILE UKRAINE is working as a part of the Smile group, a leading
European integrator of open source solutions with 20-years solid technical
expertise.
We provide the full range of activities to create the modern IT-architecture of
your business.
ENGINEERING – get best open source solutions to
cover your business needs in the development of:
* Smart TV app-s
* E-commerce
* web sites
* mobile app-s * enterprise solutions
CONSULTING - enhance your company's IT operations
with highly customizable IT consulting services. Our
consultants support you throughout the design and
implementation stages of your project.

PROJECT MAINTENANCE - with 24x7 support get
high quality maintenance services at a reasonable price.
Our specialists do their best to handle your project
support
needs
and
guarantee
its
trouble-free
performance.
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SMILE KEY FIGURES

#1 Open Source integrator in Europe
Founded in

1991

650 employees in 2011
7 offices in France:

Paris, Bordeaux, Lille,
Montpelier - Aix en Provence,
Lyon - Grenoble, Nantes - Poitiers

7 international offices:

Spain (Barcelona), Netherlands (Amsterdam),
Switzerland (Geneva), Morocco (Casablanca)
and Ukraine (Kiev, Kharkov)

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5 TOP REASONS TO WORK WITH US
as
by continuously
monitoring technological advances, Smile anticipates trends,
and rapidly provides their Clients with the most effective and
secure IT-solutions. It is proven by the 22-years expertise
across a wide variety of fields;

1

STRONG

2

TRUSTED

TECHNICAL

BY

EXPERTISE,

MAGENTO,

partnership with Magento.

3

4

5

as

we

are

in

solid

GOLD

YOUR SUCCESS IS OUR SUCCESS, it is essential for us that your
online presence supports and reinforces your business goals. Only
then are we contributing to your (and our) success. Satisfied
customers are the best advertisements.
CHOICE OF TOP COMPANIES, as we contributed to the online
growth of such world leading companies as Dior, Samsung, Leroy
Merlin, Nestlé, Yves Rocher and others.
OVER 200 IMPLEMENTED E-COMMERCE PROJECTS

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BEING RECOGNIZED
As a result of successful implementation of e-commerce projects on Magento
Smile takes top honors as
MAGENTO GOLD PARTNER
MAGENTO EUROPEAN PARTNER – 2010
MAGENTO PARTNER EXCELLENCE AWARD – 2011

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WE'RE OPEN SOURCE
Our ultimate goal is to provide our Clients
with simple, useful and high performance
solutions that enable them to meet their
objectives and gain a competitive advantage.
Open Source Solutions (OSS) are the key
to the efficient company performance.
ERGONOMICS – get amazed how easily and
efficiently
your web project can be
customized.

QUALITY – benefiting from community
development, these solutions reach an
exceptional level of quality.
COSTS – cut down on the software costs
as OSS are available FREE.
OPENNESS – OSS guarantee their good
mutual integration with any components of
your current and future information system
(applications, notifications, directories...).

SUSTAINABILITY – free availability and
strong community support make OSS
highly sustainable.

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WHAT IS MAGENTO
MAGENTO is the OPEN SOURCE eCommerce
Platform specially tailored to the needs of your
business.
Power and stability make Magento easy to
deploy, maintain, upgrade and work with.
Flexibility and extensibility help keep Magento
open to merchant's needs and always poised
for change ― a necessity in today's
eCommerce marketplace.
FEEL THE CONTROL over every facet of your
online business from merchandising to
marketing.
INCREASE ROI, as the Magento's commercial
open source business model yields the superior
product at the lower cost.
GET MORE PROFIT, as the Magento's
feature-set enables merchants to grow
revenue.
20th Century Fox, Gap, Nokia, Olympus,
Samsung and Skype have already chosen
Magento. Do not stay behind, get involved
now!
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WHY MAGENTO
Modify and control multiple web sites from 1 (!) administrative
panel
Most national currencies and languages (60) are supported
Modify your store functionalities without affecting
the Magento core
In-built Search Engine Optimization function
(SEO)
Enhance the functionality of your web store
with free extensions
Cut down on the software costs as Magento is
available FREE
Compatible with most payment systems
Promote your business with the integrated
marketing tools

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GROW SALES WITH MAGENTO
Over $ 25 BILLION transactions done with Magento. 100.000 + merchants
grow their profit with Magento.
To BOOST your SALES take an advantage of:
Private (Club) sales including events, invitations and category access
permissions;
Flexible coupons (pricing rules) with ability to restrict to stores,
customer groups, time period, products, and categories.
For example: Percent Discount | Free Shipping | Buy X, get Y free etc.;
Landing Page tool for campaigns;
New items promotional tool;
Up-sells in shopping cart;
Cross-sells on product pages;
RSS Feeds for new products,
new specials and new tags;
Newsletter management etc.

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YOUR PRODUCTS LOOK GREAT
Magento's flexible merchandising engine
allows product catalogs to get adjusted
to your business needs:
Multiple images per
zoom-in capability;

product

+

Product reviews and comparisons;
Ability to assign unique design per
product/category;
Cross-sells,
items;

up-sells

and

related

Simple, configurable (e.g. size, color,
etc.), bundled and grouped products;
Virtual/downloadable/digital products.

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CONTROL YOUR PERFORMANCE WISELY
Magento integrated reporting suite and Google Analytics tool provide visibility
into the store performance to enable actionable changes to react to your
customers needs:
Integrated with Google Analytics;
More than 15 report categories: sales, tax, best viewed/purchased
products, best customers, coupon usage and others;
RSS feed for new orders/reviews/tags;
Best customers report by total and number of orders.

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ACCEPT PAYMENTS TROUBLE-FREE
Magento eCommerce Platform is integrated with major payment gateways
and methods:
Integrated with Amazon Payments and multiple PayPal gateways;
Gift certificates/cards (physical and virtual);
Integrated with Authorize.net;
Integrated with Google Checkout (Level 2);
+ more than 80 payment extensions available through Magento
Connect.

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MAGENTO: FAQ
On these pages we have collected FREQUENT ASKED QUESTIONS from our
Clients on the Magento solution. If you have not found the answer to your
questions, do not hesitate to contact us.

1. How can I boost sales with my Magento web store?
Do you want to take your business to the
next level, to boost sales and get more
loyal clients? In this case, Magento solution
is the perfect choice.
1) Magento's flexible pricing rules enable the
efficient creation of a variety of promotions
to increase conversion rates. Coupled
with powerful tools such as Up-Sells, CrossSells, and more to increase Average Order
Value, Magento's suite of powerful Marketing
Tools provide the functionality and ease-ofuse to increase your online sales.
2) A simplified check-out process for your Magento store? With One Step
Checkout Pro, the only thing the user can do is to fill in their address and
chooses delivery/payment methods on the same page, instead of having to do a
separate step. Thus, installing the One Step Checkout Pro is probably the most
effective technical change that any Magento store owner can do to increase
sales and customer conversions as well as reduce customer abandonment.
Continue to read on the next page...
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MAGENTO: FAQ
3) The lookbook module for YOUR FASHION STORE shows your customer
how they can use your products to put an outfit together. It is a way of
merchandising your product and providing up selling opportunities.

2. Which Magento Edition is right for my business Community or Enterprise?
Magento is now offered in 2 editions: free open source Community Edition
and paid-for Enterprise Edition. Thus, there are different plug-ins and
modules which are not available in the Community Edition, e. g. private sales,
the ability to merge and combine content from one store with another, gift
sales etc. In fact, we recommend Magento Enterprise Edition to big-scale
businesses.

3. What payment systems can be integrated with my
Magento store?
Your web store can be integrated with the following payment systems as:
Saved SS, Zero Subtotal Checkout, Check / Money Order, Purchase Order,
Authorize.net, Payflow Pro, Paybox Direct, Pay Pal Express Checkout, Pay Pal
Web site Payments Pro – Direct Payments. Not everything in the list? We can
integrate your web store with any payment system you wish.

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MAGENTO: FAQ
4. What visitors inflow and amount of items on sale
can my web store on Magento support?
We can assure the impeccable work of your web store with 100
simultaneous visitors and about 200.000 items import without taking any
additional measures.
For big-scale businesses we offer some performance optimization activities to
ensure the perfect functionality of the web store.
OUR RECORDS:
● 196 000 visitors per day is a record-breaking mark for the e-commerce
project and Smile Ukraine support team accordingly on the Eve of the
Thanksgiving Day.
● On our account – the largest web store in the world for the French company
Furet du Nord - http://www.furet.com/- with 1,4 million items on sale.
Your other questions you can leave here

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PROJECTS WE'RE PROUD OF

http://lahalle.com/
La Halle is the subsidiary company within the group Vivarte, the leader on the market of personal equipment.
Vivarte called on Smile to develop the online store for its brand La Halle on Magento Enterprise Edition due to its
multi-functional nature. The site is integrated with different marketing tools that stimulate sales and boost revenue.

For more references follow the link:

www.smile-ukraine.com/clients

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furet.com
Furet du Nord, one of the largest bookstores in Europe, called on Smile to deploy a web shop on Magento. Due to
the increase in the sale of cultural products online, Furet du Nord views the web as a new driver for increasing sales.
For more references follow the link: www.smile-ukraine.com/clients

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snowleader.com
Snowleader company from Annecy (France) presented its full catalog of products with more than 10,000 names:
street-wear,
accessories,
shoes,
equipment and
clothing
for outdoor
activities
etc.
The
site was
developed
on Magento
Enterprise
edition.
For
more
references
follow
the
link:
www.smile-ukraine.com/clients

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arseus-lab.fr
Arseus Dental, one of the largest suppliers of dental products in Europe, called on Smile to create a web-store of
dental products. Now it allows to buy wholesale shipments of goods in three countries: France, Belgium and the
Netherlands. For more references follow the link: www.smile-ukraine.com/clients

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OUR E-COMMERCE CLIENTS

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OUR REFERENCES
Véronique Marcel - Georget, Expert in web & Digital
Marketing Communication, Krys
"The web site was a real success, we worked hand-in-hand with
the project manager of Smile allowing a bug-free start. With the
launch of this website we hope to confirm our leadership position
in optics on the net".

Kritika Srinivasan, Project
Communications, ETS EMEA

Manager

-

Corporate

“I would say that the greatest advantage in working with Smile
was their flexibility. Our website project was complicated and
involved changing requirements. We could not forgo these
changes since they were important to the efficient functioning of
the websites. To Smile’s credit, they adapted their working style to
our requirements and delivered more than we expected”.

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OUR PUBLICATIONS
Ongoing study of open source technologies, conducted by
Smile, as well as experience of their integration allows us to
build up STRONG EXPERTISE within our company. Our
White Papers are an opportunity to share accumulated
expertise with the world.

You can download the White Paper on E-COMMERCE
here FOR FREE

OVER + 300 000 DOWNLOADS ALREADY

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PROJECT SUPPORT & MAINTENANCE

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SUPPORT & MAINTENANCE
PROFESSIONAL PROJECT MAINTENANCE

The regular and proper work of the web site is the key
condition for business growth. Especially for those Clients who
require frequent updates to the web site. We can secure the
solid progress of your project 24 hours a day, 7 days a
week.
UPDATES AND ADVANCEMENTS OF YOUR EXISTING WEB SITE

If you need to update your existing web site or to introduce
some advancements, we will do it according to the agreed
timescale and in the most efficient way.
FIXING WEB SITE PROBLEMS AND ERRORS

If your web site does not function well,
your business is under a serious threat.
Contact us to fix the problems quickly
and cost-effectively. For our Clients
we prepare web site functionality
reports on a monthly basis.

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PROJECT MAINTENANCE PRICING
There are 2 possible project maintenance offers: STANDARD SUPPORT
(during working day) and 24x7 SUPPORT. Depending on the intensity of
the planned work you can choose one of 3 available packages. You can
find the project maintenance offers pricing and packages below:
Maintenance packages:

Standard

Normal
Maximum reaction time
Total development hours included in package

Fast

24 hours after 8 hours after
submitting
submitting

24 ⨯ 7
Flash

2 hours after
submitting

16

16

16

320 €

448 €

512 €

Price for over time development (€ / hour)

20 €

28 €

32 €

Buy a package for 6 months to get a discount
for over time development
(€ / hour)

18 €

24 €

28 €

Monthly fee

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CONTACT US
Do you want us to carry out a Magento
project for you?
Interested in us and our services? We are
waiting for your questions.
Please contact us:
SMILE UKRAINE LLC
45/2 Puskinska str.
01004 Kiev, Ukraine
Tel.: + 38 (044) 498-30-28
E-mail address: commercial.kiev@smile.fr
General information and presentations of our
services
can
be
found
on
www.smile-ukraine.com

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THANK YOU FOR YOUR
ATTENTION

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