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An Overview of Prototyping Software (NYU/IDEO)
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From a talk I gave at NYU with IDEO and Tomorrow Lab on prototyping software
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An Overview of Prototyping Software (NYU/IDEO)
1.
Occom Group Company
Confidential © 2013 All rights reserved. Josh Wexler Co-Founder, CEO josh@occomgroup.com The Ideation Framework
2.
Occom Group Company
Confidential © 2013 All rights reserved.
3.
Occom Group Company
Confidential © 2013 All rights reserved. 2 Big Questions
4.
Occom Group Company
Confidential © 2013 All rights reserved. How do you communicate (a technical idea) to others?
5.
Occom Group Company
Confidential © 2013 All rights reserved. Communication is difficult.Text is ambiguous.
6.
Occom Group Company
Confidential © 2013 All rights reserved. Car Car
7.
Occom Group Company
Confidential © 2013 All rights reserved. How do you decide which ideas will be valuable? That’s it!
8.
Occom Group Company
Confidential © 2013 All rights reserved. How do you decide which ideas will be valuable? Usable Valuable Feasible
9.
Occom Group Company
Confidential © 2013 All rights reserved. Collecting meaningful feedback is challenging
10.
Occom Group Company
Confidential © 2013 All rights reserved. With a new idea, people don’t always know what they want until …they see it. …they try it. …they experience it.
11.
Occom Group Company
Confidential © 2013 All rights reserved. Tell me something.And I will forget. Show me something.And I can remember. Involve me.And I will understand. - Chinese Proverb
12.
Occom Group Company
Confidential © 2013 All rights reserved. The Ideation Framework UNCERTAINTY CLARITY ENVISION Get the team speaking the same language through inspiration and design exercises. PROTOTYPE Collaboratively build initial solution as an on-device, interactive prototype. EVALUATE Get feedback on prototype from potential customers to validate assumptions.
13.
Occom Group Company
Confidential © 2013 All rights reserved. Envisioning • Problem statement • Inspiration • Idea expression • Customer definition • Personas • User narratives • Paper prototypes
14.
Occom Group Company
Confidential © 2013 All rights reserved. Meet Raphi. He doesn’t know much about tech, but he has some expertise and an idea! • Kennedy School • TFA • Non-Profit called “Year Up” • Wants to be an entrepreneur • Has an idea
15.
Occom Group Company
Confidential © 2013 All rights reserved. Wouldn’t it be cool if… Students could improve their study habits with a mobile app?
16.
Occom Group Company
Confidential © 2013 All rights reserved. Problem statement 1-2 sentences that describe an issue (need) for a target customer that we are going to solve
17.
Occom Group Company
Confidential © 2013 All rights reserved. Raphi’s problem statement Too many students never complete high school not because they lack intelligence, but because they never gained the academic habits they needed
18.
Occom Group Company
Confidential © 2013 All rights reserved. Inspiration Inspiration is defined as other systems that attempt to solve our problem or inspire us with their design or functionality.
19.
Occom Group Company
Confidential © 2013 All rights reserved. Inspiration Board
20.
Occom Group Company
Confidential © 2013 All rights reserved. Idea expression An idea expression is a short and succinct statement of your idea that everyone agrees to.
21.
Occom Group Company
Confidential © 2013 All rights reserved. Raphi’s Idea expression A mobile app that helps students improve study habits
22.
Occom Group Company
Confidential © 2013 All rights reserved. Customer definition Who are the groups of people that will be using your system? These are the primary customers (i.e., early adopters) and are the people who feel the pain of our problem the most.
23.
Occom Group Company
Confidential © 2013 All rights reserved. Raphi’s customer definition Students in 6th to 12th grade who own smartphones.
24.
Occom Group Company
Confidential © 2013 All rights reserved. Personas Characters created to represent the different user types within your targeted demographic, attitude and/or behavior set that might use our solution.
25.
Occom Group Company
Confidential © 2013 All rights reserved. Raphi’s persona Name: Derek Rodriguez Age: 14 Demographic: 9th grader in NYC Background: • Attends a large urban high school • Owns a smart phone and loves to use it • Does not own a computer so uses his phone as his primary technology • Regularly does his homework • Takes notes and pays attention in class • Typically reviews notes before a test as a way to prep • Never had any formal study prep classes • Has parents who are invested in him doing well in school Goals: • Wants to keep track of his homework assignments on his phone • Wants to do well in class and get good grades Frustrations: • Even though he “studies” he still does not feel like he gets the grade he thinks he deserves • Does not know how to get a better grade through studying
26.
Occom Group Company
Confidential © 2013 All rights reserved. User narrative A user narrative is a story about one of the personas using and interacting the idea in the world. Narratives are different then features, but they can contain features.
27.
Occom Group Company
Confidential © 2013 All rights reserved.
28.
Occom Group Company
Confidential © 2013 All rights reserved. Raphi’s user narrative Derek is in a math class and hears about a test in a week. He opens the app, adds the test and can see all the study steps he will need to complete to do well on the test. He adds those steps to his plan.
29.
Occom Group Company
Confidential © 2013 All rights reserved. Paper prototype A hand drawn version of a user narrative that gives a visual to the story.
30.
Occom Group Company
Confidential © 2013 All rights reserved. Raphi’s paper prototype
31.
Occom Group Company
Confidential © 2013 All rights reserved. Levels of fidelity in prototyping Low Medium High
32.
Occom Group Company
Confidential © 2013 All rights reserved. Prototyping tools HighFidelity LowFidelity Low Learning Curve High Learning Curve
33.
Occom Group Company
Confidential © 2013 All rights reserved. Validation and documentation • Get the right level of fidelity in your prototype for the project • Put in front of users – Ask if they match your personas – Validate problems – Watch them use it • Ask developers to do an iteration with you • Document as much as you need to
34.
Occom Group Company
Confidential © 2013 All rights reserved. Wrap up • Shared vision and understanding is critical • It is hard to test things in the real world • People need to learn with you to build that shared understanding • Narratives are invaluable in communication • Pick the right tool for the job
35.
Occom Group Company
Confidential © 2013 All rights reserved. Josh Wexler Josh@occomgroup.com OccomGroup.com
36.
Occom Group Company
Confidential © 2013 All rights reserved.
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The goals of the occom ideation process
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