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How To Fix Remote Work’s Most
Troublesome Bug: Ghastly Online Meetings
Judy Rees and Steve McCann, May 2019
What’s one regular remote meeting you
attend that you’d like to be different?
For you, what’s the worst thing about that?
Our Intention
To help you discover some ways you can
make your remote/hybrid meetings better
- perhaps in some ways even better than
in-the-room ones!
So That…
Together we improve the quality of remote
and hybrid meetings and reap the “remote
dividend” - with its personal, business and
environmental benefits
Start With An Effective Meeting
• Clear purpose
• Keep attendees engaged
• Make safe space for divergent thinking
• Produce real, shareable results
https://www.atlassian.com/blog/teamwork/how-to-run-effective-meetings
So, how can we do that remotely?
Start With An Effective Meeting
• Clear purpose
• Keep attendees engaged
• Make safe space for divergent thinking
• Produce real, shareable results
https://www.atlassian.com/blog/teamwork/how-to-run-effective-meetings
“You cannot have a meeting of minds when
most of the minds are not in the meeting”
Elise Keith
Our focus will be on the human stuff
Tech Does Matter
• “One remote, all remote” is currently
better than hybrid
• Video makes a huge difference
• Use breakout rooms - a lot!
What can you do to keep other people
engaged?
Listening Activity
Listen
Be distracted
Listen
Listening Activity
Listen
Be distracted
Listen
Listening Activity
Listen
Be distracted
Listen
What did you notice?
“The quality of your attention can determine
the quality of another person’s thought”
Nancy Kline
Active Attention Activity
Practice giving high-quality, active attention
Starter Question
• When you are fully engaged in a
remote/hybrid meeting, you are like…
what?
Lazy Jedi Questions (Clean Language)
• What kind of X?
• Is there anything else about X?
• Aim to use only these questions and no other words.
“X” stands for one of their words.
Two Minutes Each. Keep Going!
• When you are fully engaged in a
remote/hybrid meeting, you are like…
what?
• What kind of X?
• Is there anything else about X?
What did you notice?
Going Deeper
• Clear purpose
• Keep attendees engaged
• Make safe space for divergent thinking
• Produce real, shareable results
Ask us about Collaboration Dynamics and
Collaborative Influence
Free online taster sessions available
Questions For Divergent Thinking
• Who’s got something different?
• Who’s not like that?
• Who’s got something different… or
similar?
Think of a flower…
Switcheroo
• And when <problem or obstacle, in their
words>, what would you like to happen?
Great Remote Facilitation: Impossible?
• Energy
• Interaction
• Movement/Space
• Observation
BETTER than in-the-room?
• All the right
people
• Timely
• Intimate
• Quick
• Shared screens,
documents,
boards, tools etc
Next Steps
• Ask us to lead an online session where
you work
• steve@reesmccann.com
• Recorded course: bit.ly/HorridHybrids
• London 17 May: bit.ly/RemoteRocks
• code AM19 for 50% off
• LinkLetter: judyrees.co.uk
What specific actions will you take as a result
of this workshop?
Speak to someone near you

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Fixing Remote Meetings May 2019 Agile Manchester

  • 1. How To Fix Remote Work’s Most Troublesome Bug: Ghastly Online Meetings Judy Rees and Steve McCann, May 2019
  • 2. What’s one regular remote meeting you attend that you’d like to be different? For you, what’s the worst thing about that?
  • 3. Our Intention To help you discover some ways you can make your remote/hybrid meetings better - perhaps in some ways even better than in-the-room ones!
  • 4. So That… Together we improve the quality of remote and hybrid meetings and reap the “remote dividend” - with its personal, business and environmental benefits
  • 5. Start With An Effective Meeting • Clear purpose • Keep attendees engaged • Make safe space for divergent thinking • Produce real, shareable results https://www.atlassian.com/blog/teamwork/how-to-run-effective-meetings
  • 6. So, how can we do that remotely?
  • 7. Start With An Effective Meeting • Clear purpose • Keep attendees engaged • Make safe space for divergent thinking • Produce real, shareable results https://www.atlassian.com/blog/teamwork/how-to-run-effective-meetings
  • 8. “You cannot have a meeting of minds when most of the minds are not in the meeting” Elise Keith
  • 9. Our focus will be on the human stuff
  • 10. Tech Does Matter • “One remote, all remote” is currently better than hybrid • Video makes a huge difference • Use breakout rooms - a lot!
  • 11.
  • 12. What can you do to keep other people engaged?
  • 16. What did you notice?
  • 17. “The quality of your attention can determine the quality of another person’s thought” Nancy Kline
  • 18. Active Attention Activity Practice giving high-quality, active attention
  • 19. Starter Question • When you are fully engaged in a remote/hybrid meeting, you are like… what?
  • 20. Lazy Jedi Questions (Clean Language) • What kind of X? • Is there anything else about X? • Aim to use only these questions and no other words. “X” stands for one of their words.
  • 21. Two Minutes Each. Keep Going! • When you are fully engaged in a remote/hybrid meeting, you are like… what? • What kind of X? • Is there anything else about X?
  • 22. What did you notice?
  • 23. Going Deeper • Clear purpose • Keep attendees engaged • Make safe space for divergent thinking • Produce real, shareable results
  • 24. Ask us about Collaboration Dynamics and Collaborative Influence Free online taster sessions available
  • 25. Questions For Divergent Thinking • Who’s got something different? • Who’s not like that? • Who’s got something different… or similar?
  • 26. Think of a flower…
  • 27. Switcheroo • And when <problem or obstacle, in their words>, what would you like to happen?
  • 28. Great Remote Facilitation: Impossible? • Energy • Interaction • Movement/Space • Observation
  • 29. BETTER than in-the-room? • All the right people • Timely • Intimate • Quick • Shared screens, documents, boards, tools etc
  • 30. Next Steps • Ask us to lead an online session where you work • steve@reesmccann.com • Recorded course: bit.ly/HorridHybrids • London 17 May: bit.ly/RemoteRocks • code AM19 for 50% off • LinkLetter: judyrees.co.uk
  • 31. What specific actions will you take as a result of this workshop? Speak to someone near you

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  15. Steve – use “difference” questions
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