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jubin roy
Wayanad, Kerala, India 673121 m: 9605488885
India
THE KALLAT HOTEL
o: 9526488885
WAYANAD
jubinroy@hotmail.com
My Website: http://jubin4u.webs.com/
facebook: http://www.facebook.com/jubin.roy
The Kallat Hotel wayanad
Summary References
(Superior)
Thahir Kallat
New project/Challenge
MD
Kallat Group
Hi. I have been a part of kallat hotels and resort in wayanad. One of the first staff in kallat thahir@kallatgroup.com
heritage joined in kallat builders worked with the builder’s team later assigned in the kallat
hotel branded for a chain hotel this little experience has developed a successful company
specializing in unique experience-based hospitality
After ~ 3 years in charge of the management and fantastic growth results there - I am
looking for a new project & challenge elsewhere, preferably in wayanad. Needs to be an
owner with top class ambitions with unique properties. Then I will work my magic!
Native of WAYANAD,An energetic, resourceful and highly dynamic professional with
excellent organizational, sales, and marketing skills and extensive Board level experience
developing occupancy, revenue from the market in the top echelon of competitive sectors
Work History
Kallat Resorts
wayanad, Other, India Jul 2009 - Nov 2011
GM kallat hotels and resorts
Extremely creative, knowledgeable and resourceful Hotel General Manager with great experience in
consistently delivering results that contribute to the mission and overall success of the hotel by
accomplishing performance objectives focused on business revenues, guest and associate satisfaction
and effectiveness and efficiencies.
• Over ten years experience.
• Exceptional ability to communicate, both verbally and written, effectively with guests, vendors and
co-workers.
• Strong ability to read, write and speak English language fluently.
• Uncommon knowledge of kannada, tamil and hindi languages fluently.
• Considerable Microsoft Office skills as well as General Brand System.
• Remarkable ability to identify and resolve problems in a timely manner; develop alternative
solutions; and use reason even when dealing with emotional topics.
• Great ability to manage difficult or emotional customer situations; respond promptly to customer
needs; and respond to requests for service and assistance.
• Proven ability to build positive team spirit.
• Profound ability to delegate work assignments; provide recognition for results.
• Strong ability to look for ways to improve and promote quality; demonstrate accuracy and
thoroughness.
• Uncommon ability to prioritize and plan work activities.
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HDFC Standard Life Insurance Co Ltd, Bangalore
Bangalore, India Jul 2008 - Oct 2008
Manager-Channel Development
Role and Responsibilities as Manager-Channel Development
• Team Building
• Training & Induction
• Planning & Implementation of Lead Generation Activities
• Resource Motivation and Drive.
• MIS & Documentation
• Relationship Management at Local Level
• Checking Quality Parameters
• Supplement efforts of Retail Team in Recruitment and Licensing directly within
timelines stated
• Supplement efforts of Retail Team on Recruitment and Licensing through the
collaborative process within timelines stated
• Ensure recruitment within the Cost Budget
• Manage pipeline – process of staff build up and logistics : Rec – Training –
Examination – Licensing - Reworking
• Develop alternate sources of recruitment
ICICI Prudential Life Insurance Co Ltd, Airport Road, Bangalore,
Bangalore, India Sep 2007 - Jul 2008
Sales Manager
Key Business Activities as Sales Manager
· Recruitment of advisors.
· Managing a team of 27 Financial Advisors.
· Training and updation on current market information.
· Motivating advisors to achieve the unit target.
· Co-ordination with team to achieve branch target.
· Conducting corporate activities like corporate help desk and corporate presentations.
Key Achievements as Sales Manager
· Awarded carrier launcher for recruitment
· Awarded as the Striker of the Quarter.
· Awarded as the consistent performer of the Company.
· Certificate of Excellence for the top performing manager from Anup Rau Sr.VP
& HOS Peninsular
Hindustan
Bangalore, Other, India Nov 2005 - Sep 2007
Regional Sales Manager
DISTRICT OPERATIONS MANAGES
Designed and implemented sales strategies for largest region in company. Expanded
territory with unique package program ensuring solid – footing in competitor’s region and driving up
division sales Engaged in project planning and growth management in rapidly changing business
area. Employed solid analytical skills and business acumen to develop financial and operational
models.
Direct sales calls related to end – uses accounts in the Industrial Area to drive brand awareness.
Manage and develop channel partners to maximize growth and revenues. Co-ordinate remotely
with various members of management within home office to accomplish objectives. Call on key
representatives in customers facilities to identify needs, present solutions, close business deals, and
train end users.
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As a Regional sales manager my key responsibilities are assisting and participating in:
· Investigated issues reported by customers and dealers in a timely and efficient manner
· Facilitated and participated in meetings with partners
· The sales promotional Program
· Collaborating within the regional team to ensure effective customer care
· Participating in the sales promotional Program
· Assisting in documentation and recording
· Continuing sales development by attending professional development sessions
organized through the institute of business Administration at IBMR campus
Bangalore
Bangalore, India
As an employee of the organization my key responsibilities were:
· Creating new project proposals and managing various Projects
· Personnel Management
· Counseling
· Maintenance of building and of vehicles,
· Organizing the various activities of the company
· Documentation on daily, monthly and yearly basis
· Networking with other organizations and institutions for the further development of
the organization
· Making projects, Public relation and Event management
Antstone Technologies and Training Pvt. Ltd.
Bangalore, Other, India May 2002 - Mar 2004
Liaison officer
As an employee of the multi national company my key responsibilities were:
· Liaising between the head office and the team, in order to successfully deliver
services.
· Counseling the students
· Organizing the various activities of the company
· Maintaining records and preparing reports
· Networking with other organizations and institutions for the further development of
the company.
Education
KUVEMPU UNIVERSITY
Wayanad, Kerala, India, India 2008
MAPS, PSYCHIATRIC SOCIAL WORK
Skills
Hotel Manager (Expert)
3-4 Years Experience, (Currently in use)
Extremely creative, knowledgeable and resourceful Hotel Manager with great
experience in consistently delivering results that contribute to the mission and overall
success of the hotel by accomplishing performance objectives focused on business
revenues, guest and associate satisfaction and effectiveness and efficiencies.
• Promote and market the business.
• Achieve profit targets.
• Recruit, train and monitor staff.
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• Plan work schedules.
• Meet and greet customers.
• Deal with customer complaints and comments.
• Address problems and troubleshoot.
• Ensure events and conferences run smoothly.
• Supervise maintenance, supplies and furnishings.
• Deal with contractors and suppliers.
• Ensure security is effective.
• Carry out inspections of property and services.
• Ensure compliance with licensing laws, health and safety and other statutory
regulations.
KEY SKILLS and ACCOMPLISHMENTS
(Expert)10+ Years Experience, (Currently in use)
• Remarkable ability to ensure proper selection, training, motivation and
counseling of all employees.
• Excellent oral, written and training communication skills
• Excellent guest relations skills especially in creating "special touches" and
resolving Guest concerns.
• Strong analytical skills including trend analysis and the ability to develop new
tactics to resolve problems.
• Excellent eye for details, can identify and carry out actions to improve the
appearance of the property, and employees as well as establish special
actions that exceed guest's expectations.
• Positive, energetic, upbeat approach to employee relations and guest
complaints.
• Excellent computer skills especially word processing, hotel operating systems
and spreadsheet creation.
• Great ability to ensure professional, positive employee attitude and
attentiveness.
• Exceptional ability to promote good employee communication through
feedback, oral and written communication, and excellent training.
• Designed menu of product packages saving customers time and money by
reducing down sales time and administrative shipping and invoicing fees.
• Collaborated with outside consultant to re-develop process to better reflect
current business day, improve service levels and impact bottom line.
• Managed market expansion in 2 states on the south capturing good business
from competitors while strengthening regional reputation.
• Known for approachability, diplomacy and calm demeanor
• Demonstrated ability to quickly diffuse heated customer situations
• Provided a leadership role in a team environment
• Supported other team members and facilitated in creating a stress reduced
atmosphere
• Trained others in the use of applications and in technical support methods
• Excellent troubleshooting and logical problem solving skills
• Creative ability to solve unusual or difficult problems when logical methods have
failed
• Demonstrated ability to meet deadlines, and set priorities
• Attention to detail and client- focused when counseling clients
• Immensely dedicated towards achieving organizational objectives and motivated
to promote client welfare
• Prompt decision maker and proactive problem solver
• Ability to optimize organizational and community resources
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5. View My VisualCV Online: http://www.visualcv.com/jubin
• Proficient communicator in writing and speaking which includes delivering
presentations and preparing reports and correspondence
• Adept in working with computer software compatible with MS Office platform
namely MS Word, MS Excel and MS PowerPoint
Interests
Working for local communities in naturally & culturally important areas, using tourism as a tool to support
their livelihood and help them to conserve their natural & cultural heritage.
Objective
Looking forward for career in an organization where I can use my Diverse Skills,
Knowledge and Efforts to add value to the organization and I am eager to
contribute my creativity and hard work towards the success of the organization
and to the growth of the fast developing field and to enhances my career.
Willing to work for managerial post in apparent hospitality industry and show all
my activities and understanding for the expansion of the organization.
This next-generation resume was created using VisualCV
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