ePartners Overview

1. elevate.
people. performance. profits.
success is in the partners you choose®

2. lift results
with software and

3. Business success is built on vision. Determination. Intelligence.
It is also built on a firm foundation of information tools and connections
configured to make every employee an empowered worker.
Since 1992, ePartners has been giving businesses like yours the power to
reach their goals, to grow, and to discover and profit from new areas of potential.
We invite you to see how ePartners is the right partner for your success.
systems engineered for your successand
The information technologies you select need to support the unique challenges
and opportunities that face your business. Your IT systems should also be
intuitive to use, making it easy for your employees to utilize them to the full.
At ePartners, we take the time to understand your business so we can devise
comprehensive solutions—solutions that are tailored to your specific industry
and processes and afford a short learning curve for your employees. We’ll
empower your workforce with the tools they need to fulfill their mission and
make better decisions, whether they work on the shop floor, at the front desk,
or in the executive suite.
The bottom line is, we’ll help you align your IT strategy with your business
objectives, driving performance improvements across your enterprise and
helping you get a fast return on your IT investment.
Our comprehensive offerings include:
> Business Consulting Services
> Financial and Business Management Solutions
> Customer Relationship Management Solutions
> Reporting and Business Intelligence Solutions
> Vertical and Industry-Specific Solutions
> Custom Software Development Services
> Software Integration and Enhancements
> Intranet, Extranet and Portal Solution Development
> Network and Technology Infrastructure Services
> Hosting and Application Management Services
> Web-based and Classroom Training Services
> Telephone, E-mail and Field Support

4. ePartners solutions are founded on market-leading Microsoft®
software, known for functionality, scalability, and rapid ROI across
the enterprise. These are powerful solutions with a familiar interface
that can take on many business challenges.
Using our development expertise, we tailor the functionality of the
Microsoft business solutions to your specific needs. We leverage our
intellectual property and third party software from our large network of
trusted independent vendors to supplement your core solution. We
make sure your state-of-the-art software and technology systems are
fully integrated so you can achieve your business objectives.
feel the power
of solutions that give you
Your ePartners solution will enable you to track and manage
physical resources and finances, provide superior care for your
customers, deliver increased profits for investors and shareholders,
predict business and employee needs, and resolve your
operational challenges.
“[Our experience with] the Microsoft Business Solutions
With ePartners and Microsoft, you can build your business as system is a night and day difference from our previous
high as your aspirations will go. experience. Our people have grasped it quickly, and
there isn’t a high level of frustration. This means greater
Our solutions leverage the latest Microsoft applications and
technologies including: productivity, greater workforce satisfaction, and high
retention of valuable personnel.”
Microsoft® Dynamics™ AX Microsoft Windows Server System™
Brett L. Scott, Chief Financial Officer
Microsoft Dynamics GP Microsoft Windows®
Irvine Biomedical, Inc.
Microsoft Dynamics CRM Microsoft Office
Microsoft Dynamics SL Microsoft SharePoint®
Microsoft Dynamics NAV Microsoft .NET™

5. the winner’s edge

6. create synergy
with teams

7. At ePartners we seek out the most qualified and dedicated consulting,
project management and information technology professionals in the
industry. We invest in continuous development programs to keep our
professionals on the cutting edge of ever-changing technologies. Thus
our clients have a top-rated team of experts working on their business.
that take your success personally
Consulting and Professional Services deliver
business results
Our Consulting and Professional Services organization delivers a comprehensive
service offering built upon an understanding of our clients’ strategies and
processes; the industries in which they compete; the business applications
and information technologies relevant to their businesses; the training and
development and change management techniques and tools most appropriate
for their organization; and proven project management and delivery methods,
tools and processes.
Our consulting and delivery capabilities mean that our clients can count on
“Approaching a project that requires a
ePartners to craft and deliver creative and cost-effective solutions that improve
complete hardware and software change
the performance of their businesses and increase the return from their business
is a daunting task. You must be sure that the
and technology investments.
technology partner you select is the best that
Project Management acts as mission control
your budget allows; that’s why we chose
In order to provide the highest level of service, ePartners places certified
ePartners. Following implementation, they
project managers at the head of complex implementations. Your skilled
project management team will work to ensure that your project is staffed
have continued to provide EDCO with
with the right resources, and is completed on time and on budget.
quality service and support.”
Customer Care keeps it working smoothly
Dean Poirier, Treasurer, Education
Finally, your project will be backed by ePartners’ world class training and
Collaborative for Greater Boston (EDCO) support. Our Customer Care Center is staffed by certified technology
experts who are dedicated to your satisfaction and success.

8. ePartners is passionate about providing our clients with solutions that
boost productivity, show a return on investment, and over time yield total
cost of ownership (TCO) results that meet your company’s overall business
and financial performance goals.
raise expectations
for rapid return on investment
Methodology “We regularly see our own clients struggle
We begin by guiding your company’s leadership through high-level planning with their implementation of tier one
sessions in order to align your existing and planned technology spending with systems. When it came time for us to
your broader corporate strategies. implement an ERP system, ePartners
convinced us of the low TCO of Microsoft
Our business consulting services include long-range technology planning,
Business Solutions-Solomon (now part of
solution assessment engagements, business process improvement, and
post-implementation evaluation, all designed to maximize your investment Microsoft Dynamics) and the upside ROI
and help make your business more successful. that we could expect. We still use
Microsoft Dynamics after nine years.
Solutions
Microsoft and ePartners have provided
Once the requirements are clearly defined, we will assess, integrate and
technology enhancements to keep our
deploy compatible business solutions that deliver the fastest IT investment
payback and the lowest total cost of ownership. Not only are licensing fees system current, and they have enabled
more affordable, but the inherent simplicity of a Microsoft solution helps contain us to grow and provide better customer
implementation, customization and maintenance costs. In the end, all the core service. Every day our clients depend on
functionality is yours, at a fraction of the cost of some competing solutions.
the information and service which Microsoft
Dynamics allows us to provide, above and
beyond their own tier one systems.”
Terry L. Richter, Owner/CFO,
Unified Resources, Inc.

9. and lower total cost of ownership

10. with precise
reach higher

11. Industry solutions
Today’s business world is too complex for companies to run effectively
with their data and processes confined to separate silos. Being competitive
requires a migration to an integrated solutions approach that enables you
to have visibility into your operations across departments, and to manage
your entire organization efficiently.
ePartners has invested heavily in developing sets of software and
services that focus on industry-specific business issues and processes
not adequately addressed by other solution providers.
solutions focused on your industry and role
We offer integrated solutions for the unique needs of companies in:
> Banking and Finance
> Construction and Engineering
> Energy
> Healthcare and Medicine
> Hospitality and Travel
> Manufacturing
> Media and Telecommunications
> Non-Profit
“The integration developed by ePartners
> Retail and Wholesale
> Services
between our clinical and financial systems
> State and Local Government
has streamlined data capture at Winona
> Warehouse, Distribution and Transportation
Health. We’re proud of the fact that with
state-of-the-art financial, human resources
Role-based solutions
and clinical systems, we unquestionably
ePartners provides crucial role-based solutions to help make your people
have one of the most advanced solutions more productive in their jobs, whether they deal with customers, financials,
operations, materials, or other business-critical functions. We also offer
available for community hospitals.”
business intelligence tools, such as digital dashboards designed to give
Michael Allen, Chief Financial Officer, your executives the facts about company performance that they need for
Winona Health
effective decision-making.

12. forge a link
with the partner you can trust
ePartners is widely regarded as the most experienced thought leader in
the global Microsoft Partner Channel. ePartners sits on many of Microsoft’s
Partner Advisory Councils and Software Beta Testing Groups and provides
development services directly to Microsoft. In this capacity, we are able to
champion our clients’ interests while helping shape Microsoft’s future
business and product strategies.
United States / Headquarters
6565 N MacArthur Boulevard, Suite 950
Recognition from Microsoft Irving, TX 75039
In 2005 ePartners was the largest supplier of Microsoft business solutions 888.883.9797
in the United States. In 2004 and 2001, ePartners was recognized as the
United Kingdom / Headquarters
Microsoft Business Solutions Global Partner of the Year. In 2003 ePartners
4 Lombard Street
received the CRM Excellence Award as the largest provider of Microsoft
London, EC3V 9HD
CRM in the world. And in 2002 ePartners was awarded Microsoft’s
+44 (0) 20 7190 2848
Customer Loyalty Award.
Visit our web site for more information about our solutions, to read case
20 offices in the US and UK
studies, and to find the office location nearest you.
www.epartnersolutions.com 06-EPS-019 10/06
© 2006 ePartners Incorporated. All rights reserved. ePartners is a registered trademark of ePartners Incorporated.
All other products, services, or marks may be trademarks or registered trademarks of their respective owners.