1. Jasmin V Mobile: 855-355-4962
501, Heritage IV, 1st
Cross, Veerabhadra Nagar jsmnjasmin@yahoo.com
Near Basavanagar Bus Stand, Bangalore 560037
Client Relationship Manager with proficiency in Analytics
Business development professional with proven ability to drive business expansion through aggressive
marketing initiatives that deliver revenue growth, market share and market penetration. Proved excellence in
Customer retention and acquisition through strategic approach. Possess the flair to organize workshops and
programs onto various modules for a wide range of clientele. Well versed in designing, marketing and
implementing training programs to support corporate objectives. Particularly strong relationship management,
customer issues, online marketing campaigns, team building, and general business acumen; implanting
business models and profitability gains within highly competitive organizations, industries, and markets.
Ambitious, aggressive, self-motivated and intensely focused on bottom-line results.
Experience & Accomplishments
►TECHNOLOGY TRAINING & RESEARCH CENTER (TTRC) November 2012-Present
TTRC essentially being the training subsidiary of Airframe Aerodesigns Pvt. Ltd. (AAPL) is specialized in
providing quality education to the Engineering Community. TTRC contributes in maximizing business
performance through a combination of comprehensive learning technologiesand supportservices.
CR Manager July’14 to Present
Lead for managing organizations CRM, and ensure maximizing the ROI through online & offline marketing.
Improved marketing campaigns efficiency by analyzing user experience and behaviour patterns. Introduced
service segmentation to cater the market needs depending on market research. Motivated Team performance
throughout the services that paved way to high quality services, outbound team commitment, overwhelming
customers, raise in market penetration and growth of the organization.
Marketing
 Acquiring and analyzing the data using Google Analytics, Adwords and Google+ for market research
 Interacting with technical backend team for service development based on the research data
 Keyword analysis using Adwords keyword tools and optimizing ppc campaigns
 Handling SEO and SEM for website page ranks and upgradation
 Google Tagging and HTML highlighting of pages content to meet the marketing requirements
 Rectifying the site errors in Web analytics from time-to-time for better ranking of websites
 Invoking marketing campaigns in Google Analytics to track the performance and user behavior
 Studying the user behavior patterns and dashboard reports in GA, for timely modifications and
implementations of online campaigns
 Submitting timely reports to the management on performance using GA dashboards for Desktops and
mobile devices
 Content Experiments on website pages using A/B testing and Multi-variate testing
Areas of Expertise
Digital/Direct Marketing | Client Relations | Marketing Consulting | Data Analytics | Needs Assessment |
Business Initiatives | R | Advanced Excel | Sales Forecasting | Proposals | Customer Issues

2.  Evaluated marketing activities efficiency through consistently tracking conversion ratios for cost
effective marketing, to achieve a better brand value
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 Counselling, negotiations, closing the sales and collection of payments
 Developing content, Newsletters and required peripherals for the implementation of Marketing
Campaigns
 Developing and implementing Marketing plans within allotted budgets as per Organizational policy
 Implementing Marketing Campaigns using: Adwords, Bing Ads, Youtube, LinkedIn, Facebook,
Google+
Client Relationship/Account Management
 Overlooking the production of all marketing materials, both online and offline, creating other
promotional materials
 Expanding the brand’s use of social media channels
 Conducting research into competitor’s products and analysing this research to help drive new
products forward
 Planning and delivering CRM strategies across the company encouraging customer retention and
customer loyalty.
 Working closely with all departments to ensure the CRM works effectively for all aspects of the
company
 Improved client relations through better quality services leading to long term business alliances
 Resolving the customer issues and providing tailored services to the clients
 Distributed work among team members and identified their performance level using the customer
feedback reports
 Established quality service system in the organization through service standardization, feedback
reports, schedules, review and updates
 Managing one-on-one to group sessions for training at different locations
 Conducting training sessions for student groups onto soft skill and project management
► TECHNOLOGY TRAINING & RESEARCH CENTER (TTRC) November 2012 - June 2014
Sales & Business Associate
Leveraged training expertise, and outstanding performance in sales, marketing, accounts relationship
management, and a commitment to analyze all aspects of a client’s business. Identified opportunities, made
recommendations, and sought for corporate certifications to implement solutions.
Marketing
 Acquiring and analyzing the data using Google Analytics and Web Analytics for market research
 Interacting with technical backend team for service development based on the research data
 Keyword analysis using Adwords keyword tools and optimizing ppc campaigns
 Using Google Tags for highlighting the Web pages content to meet the marketing requirements
 Rectifying the site errors in Web analytics from time-to-time for better ranking of websites
 Invoking marketing campaigns in Google Analytics to track the performance and user behavior
 Studying the user behavior patterns and dashboard reports in GA, for timely modifications and
implementations of online campaigns
 Submitting timely reports to the management on performance using GA dashboards for Desktops and
mobile devices

3.  Evaluated marketing activities efficiency through consistently tracking conversion ratios for cost
effective marketing, to achieve a better brand value Planning and providing inputs for Marketing
campaigns which include but not limited to promotional emails, google & yahoo ads - both display ads
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and word ads, social network campaigns in Youtube, LinkedIn, Facebook and Google+
 Contributed to the Business development through initiating, planning and executing multiple projects
for achieving the Organizational goals. E.g. IIPC, Workshops, Online Marketing Campaigns, Webinars,
Online Promotions
 Evaluated marketing activities efficiency through consistently tracking conversion ratios for cost
effective marketing, to achieve a better brand value and to maximize the client database
 Counselling, negotiations, closing the sales and collection of payments
 Developing Proposals, Newsletters and required peripherals for launching and effective
implementation of Marketing Campaigns
Product/Service Development 
 Proactively evaluated training activity, made faculty recruitment and restructured the program
curriculum to suit industrial requirements
 Managing one-on-one to group sessions for training at different locations
 Conducting training sessions for student groups onto soft skill and project management
Client Relationship/Account Management 
 Consistently expanded customer base while maintaining excellent client rapport despite intense
market competition.
 Improved client relations through better quality services leading to long term business alliances
 Resolving the customer issues and providing tailored services
 Encouraged referrals and appreciated clients with extra benefits program, free add-on services,
goodies
 Consistently updated clients about recent activities through Emails & Social Media leading to 20% rise
in returning customers
► TECHNOLOGY TRAINING & RESEARCH CENTER (TTRC) August 2010 - October 2012
Sales & Marketing Coordinator
Managed daily office operations including financials. Executed state-wide training plans, and achieved the
highest target sales in designated area. Built and led area teams of 3-5 volunteers. Served as coordinator with
student coalitions and institutions. Hosted promotional campaigns and provided detailed daily reports
documenting training activities.
 Played a key role in increasing participant turnout 80% by effectively spearheading the science
workshops
 Demonstrated leadership and organizational skills by training and developing volunteers to work as
frontline performers.
 Consistently surpassed all established metrics, ranking among the top for market analysis, customizing
services as per clientele requirement, cold calling and quality servicing
 Actively contributed in developing brand value by giving demo presentations at various institutions
 Leveraged exceptional communication and relationship management skills while working closely with
organizational coordinators, student communities and various businesses.
► AIRFRAME AERODESIGNS PVT LTD November 2009 - July 2010
Program Coordinator

4. As an accomplished internal Administrator, established a track record of Office maintenance while working
with students, parents, faculty and senior associates. Proactively executed daily operations to ensure timely
delivery of training services. Recognised as a trusted source to colleagues, administrators, parents and
students. Effectively planned and directed school-wide programs from organization to implementation.
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 Improved quality and quantity of the referrals provided to students by including PowerPoint
presentations, video lectures, flash videos and study materials including text books from beginners to
advanced level.
 Conducted training sessions to students on various modules including software (CAD/CAE) and
engineering sciences as per the company standards.
 Actively participated in campaigns and workshops by preparing the study materials and delivering to the
end user.
 Significantly improved the enquiries by cold calling and preparing the database of potential customers.
 Played a key role in contributing to office growth by being the best employee.
Educational Summary
SSLC, BhashyamPublicSchool,Guntur,AP - 2004
PUC-Majorsin Physics,Mathematicsand Chemistry, NarayanaJuniorCollege,AP - 2006
2 year certificate course in Aeronautical Engineering, RegionalInstitute of Engineering,2006 – 2008
Bachelor of Science,Physics, PeriyarUniversity,Salem2009-2012
Executive PG Diploma in Management,St.Joseph’sCollege of BusinessAdministration,Bangalore,2013-14
Analytics 360, AnalyticsTrainingInstitute,Bangalore,2014
Modules:AdvancedExcel (VBA &Macros),R, SaaS,HypothesisTesting,SQL,DataMining Techniques,Linear
& LogisticRegression,Cluster&Factor Analysis
Computer Skills
ProficientinMicrosoftWord,Excel (Macros& VBA), PowerPoint, Project, Outlook,Publisher; R, SQL, Google
Adwords, SEM, Google+, GoDaddy Website Builder, HTML & Javascript (Basics), Web Analytics; Google
Analytics, Adobe Photoshop & Corel Draw
Personal Information
Name: Jasmin.V

5. Date of Birth: 07.10.1989
EmploymentStatus: Full time
Relationshipstatus: Single
Reference:Will be furnisheduponrequest
LinkedIn Profile:
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