1. Oracle Enterprise Manager Grid Control Administrer et améliorer le niveau de service des applications

4. Oracle Information Architecture : Overview Management Framework Data Hub Applications Integration Business Processes Information Access Collaboration Intelligence Transactions Grid Infrastructure Cluster Databases Application Servers Storage Development Framework Management Framework Data Hub Applications Integration Business Processes Information Access Collaboration Intelligence Transactions Grid Infrastructure Cluster Databases Application Servers Storage Development Framework Management Framework

5. Administrer les systèmes : Un vrai challenge € 250 Million Database 2.8% € 950 Million Performance Growth rate: 11.6% € 200 Million Configuration 30.7% € 300 Million Application Management 14.5% € 400 Million SLM/BSM 17.6% Market size analysis as of November 2004: Gartner Distributed Mgt Market Legacy vs Distributed 2002: Gartner Service Level Mgt and Business Service Mgt Market Overview 2003: Forrester Une Croissance rapide du marché

11. Oracle Enterprise Manager : Overview Configuration Management Automation Application Performance Management Extensibility and Interoperability (Open Standards, Open Interfaces) Dashboards and Reports System Monitoring Service Level Management CMDB (Discover & Reconcile) Enterprise Manager Oracle Infrastructure Management Application Management Extended Infrastructure Management

15. Oracle EM Grid Control : Suivre l’ensemble des composants du SI Systèmes et Matériel Database OracleAS Stockage Réseau et équilibrage Applications Administration Provisioning Sécurité Enterprise Manager

16. Oracle EM Grid Control : Suivre l’ensemble des composants du SI Oracle Application Server Oracle Database Oracle Applications Oracle Enterprise Manager Grid Control Reports Management Console Repository Custom & Packaged Apps Middleware and App Servers Database Host Storage, Network, Hardware Custom Apps Business Flows WebLogic WebLogic &

18. D E M O N S T R A T I O N Overview

21. Oracle EM Grid Control : Outil de gestion de la qualité de services ?

22. Oracle EM Grid Control : Services !! Custom Applications Applications - OCS Databases Application Servers Communauté d’utilisateurs Environnements complexes, hétérogènes Utilisateurs finaux Hosts Commandes RH Facturation Messagerie Services

29. Oracle EM Grid Control : Gestion de la performance

30. Oracle EM Grid Control : End User Performance Monitoring

31. Oracle EM Grid Control : Sondes

32. Oracle EM Grid Control : Sondes Mesure : 4.4 seconds Mesure : 4.8 seconds Mesure : 4.9 seconds Mesure : 4.6 seconds Mesure : 4.7 seconds Mesure : 7.6 seconds

33. Oracle EM Grid Control : Sondes Oracle Applications Mesure : 4.4 seconds Mesure : 4.8 seconds Mesure : 4.9 seconds Mesure: 4.6 seconds Mesure : 4.7 seconds Mesure : 7.6 seconds Problème en provenance des utilisateurs du Japon : temps de réponse trop long (7.6 seconds)

34. Oracle EM Grid Control : Modélisation en utilisant les sondes 4.4 4.6 4.7 4.8 4.9 7.6 Network DBMS Client Mid-Tier Network DBMS Client Mid-Tier Network DBMS Client Mid-Tier Network DBMS Client Mid-Tier Network DBMS Client Mid-Tier DBMS Client Mid-Tier Network

38. Oracle EM Grid Control : Suivi de transactions

39. Oracle EM Grid Control : Suivi de transactions

40. Oracle EM Grid Control : Drill Down jusqu’au SQL

41. Oracle EM Grid Control : Corrélation des métriques

43. Oracle EM Grid Control : Service Level Compliance (SLA)

47. Oracle EM Grid Control : Analyses des causes d’échec (RCA)

48. Oracle EM Grid Control : Analyses des causes d’échec (RCA)

49. Oracle EM Grid Control : Analyses des causes d’échec (RCA)

51. Oracle EM Grid Control : Rapport & Dashboard

52. D E M O N S T R A T I O N ASLM

59. Oracle EM Grid Control : Gestion de l’ensemble du SI Custom Apps Oracle Application Server 9iAS,10gAS Oracle Database 8.1.7, 9i ,10g Oracle - OCS Host Oracle Grid Control Reports Management Console Repository CMDB Storage, Network, Hardware Custom and Packaged Apps Middleware and App Servers WebLogic Tuxedo Database Host

67. A Q &