2. About Us
Importance of Recommendation Engines
Sherpa Architecture
Sherpa Demonstration
User Experience Engineering
3. About the SOCCCD
Two college district in southern California
Approximately 43,000 students
History of In-House Development
Student Information System (SIS)
My Academic Plan (MAP)
5. So what is Sherpa?
Sherpa is a recommendation engine that will
guide students to make informed decisions
regarding courses, services and information.
7. Transcript Courses
GPA
Ed Goal Student Profile Recommendations Services
Reg Activity
Current Classes Information
Status
8. Timing Event
Trigger
Transcript Courses
GPA
Ed Goal Student Profile Recommendations Services
Reg Activity
Current Classes Information
Status
9. Timing Event
Trigger
Transcript Courses
GPA
Ed Goal Student Profile Recommendations Services
Reg Activity
Current Classes Information
Status
Nudge
10. Timing Event
Trigger
Transcript Courses
GPA
Ed Goal Student Profile Recommendations Services
Reg Activity
Current Classes Information
Status
Nudge
Portal RSS Email Text Facebook Mobile
11. Timing Event
Trigger
Transcript Courses
GPA
Ed Goal Student Profile Recommendations Services
Reg Activity
Current Classes Information
Status
Feedback - Preferences Nudge Feedback - Ratings
Portal RSS Email Text Facebook Mobile
12. Student Profile Recommendation
New student, not matriculated Link to online orientation
GPA > 3.5 Link to honors program
GPA < 2.0 Link to tutoring program
Transfer student Courses that fulfill GE pattern
Does not have MAP plan Link to MAP
Low assessment scores Recommend basic skills classes
First time student Step-by-step instructions
Returning student Recommend classes based on goals,
success patterns and transcript details.
Only display classes with an empty seat
and that don’t conflict with student’s
schedule
13.
14. Phase One – Closed Class Assistance
Since Fall 2010 has directly produced over 6,700 enrollments
Phase Two – Profiles and Nudges
Announcements, Email, SMS, Voice-To-Text
Phase Three – Portal Refresh
Calendar, To-Do List and News Feed
Phase Four – Mobile
Under active development – Summer 2012 beta release
Phase Five – Predictive Analytics