Process Management

2. 
a product progresses through its
manufacturing processes without stopping,
like water in a river.

The rate at which work progresses through
the factory is called the flow rate or takt .

The goal is to design and create a
manufacturing line capable of building
different products, one at a time, using only
the amount of time required to actually
complete the work.

3. Reductions in manufacturing lead-time
• Inventory reductions
• Quality improvement
• Productivity improvements
• Floor space optimization
• Wait time, queue time, and other delays
are largely eliminated
•

4. 
•
•
•
•
To achieve
Increased Productivity
Operating cost reductions
Quality improvements
Shortened customer lead-times in order to
stay competitive.
Products coming from flow manufacturers are
delivered on time, with the highest quality,
and the lowest cost.

5. 
A workflow consists of a sequence of
connected steps where each step follows
without delay or gap and ends just before
the subsequent step may begin.

It is a depiction of a sequence of
operations, declared as work of a person or
group, an organization of staff, or one or
more simple or complex mechanisms.

Workflow automation helps to ensure that
at the right time the right person gets the
right information about what needs to be
done and in what order.

6. 
Workflow may be seen as any
abstraction of real work.

For control purposes, workflow may be a
view of real work in a chosen
aspect, thus serving as a virtual
representation of actual work.

The flow being described may refer to
a document or product that is being
transferred from one step to another.

7. Time & Attendance Monitoring
 Accurate monitoring of employee
time and attendance is becoming
more and more important, across
countries and industries
 Automated systems:
› Reduce errors and costs
› Avoid common scenarios that lead to
misunderstandings about employee hours
7

8. Mistakes in Pay
“I don’t think I got paid enough for the hours I worked.”

You can…
A) Give them the benefit of the doubt.
 If the employee is being dishonest, it could wind up costing
the company in wage expenses
B) Cross reference old records
 This would take up a whole lot of time and effort

Either way, organizational resources are being used up.
8

9. Confusing and Overlapping Absence Requests
“I’m going on vacation from the 3rd to the 7th, I have
an appointment on the 12th, and can I leave early
on the 21st?”
 As a busy manager, it is near impossible to keep
track of all the requests that employees make
for time off
 If someone told you something like this while
passing by, it is likely that you will forget
 This leads to…
› Conflicts in terms of scheduling
› Employees not showing up for work on
days that they have technically spoken to
you about
9

10. Buddy Punching
“Hey, I’m going to be a tiny bit late, can you
punch in for me?”



The practice of “Buddy Punching” is a lot
more common than managers think
It can lead to significant losses for companies,
as it involves paying employees for time that
they haven’t been on the job
It can account for up to 5% of payroll costs,
which can add up to thousands or even
millions of dollars annually
10

11. Mistakes in Pay
“Don’t tell anyone, but check it out – I got
paid an extra $300 this week!”



Many people won’t confess about being
overpaid, attributing these blunders as a
“corporate error”
Mistakes like this can end up costing
companies a great deal
They don’t even have to be as
significant as this – paying every
employee an extra two or three dollars
every pay cheque can add up quickly
11

12. An Automated System!
 An automated system eliminates all of
the previously mentioned scenarios
 An automated system allows for:
› Tracking of time and attendance through
badge readers and biometrics
› Creation of optimized schedules based on
reoccurring patterns while taking into
account labour laws, union agreements, etc.
› Planning, approving and managing
employee absences
› And much more!!
12

13. 
The benefits of an automated system include:
› A reduction in payroll costs
› Easy access to comprehensive statistical data on
›
›
›
›
employees
Optimized level of staffing to meet customer
requirements while avoiding the issue of
overstaffing
Decrease in workload for HR professionals and
management
Elimination of the possibility of human calculation
and planning errors
Self service options for employees
13