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Social	
  Media	
  and	
  You	
  
Yesterday.	
  Today.	
  Tomorrow.	
  
The	
  Five	
  Ques:onsSM	
  
What	
  you	
  need	
  to	
  get	
  started	
  or	
  update	
  your	
  approach	
  
Created	
  and	
  presented	
  by:	
  
Joyce	
  Sullivan	
  
Founder	
  and	
  CEO	
  
SocMediaFin,	
  Inc.	
  
January	
  14,	
  2015	
  
January	
  2015	
  
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
Today
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
Photo credit: Aaron Kilby @kilby76
Yesterday
Photo credit:
http://www.mrmartinweb.com/images/type/olivettilettera32lg.jpg
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
The Five Questions ~
①  Brand
②  Message
③  Audience
④  Tool
⑤  Journey
①  Who are you?
②  What do you have to say?
③  Who are you trying to reach
④  How do they want to be reached?
⑤  Once you connect, what’s your
plan?
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
Before	
  asking	
  “Which	
  social	
  media	
  tools	
  should	
  I	
  use?”	
  	
  
answer	
  these	
  5	
  ques'ons℠	
  
1.	
  Who	
  are	
  you?	
  
2.	
  What	
  do	
  you	
  have	
  to	
  say?	
  
3.	
  Who	
  are	
  you	
  trying	
  to	
  reach?	
  
5.	
  Once	
  you	
  connect,	
  then	
  what?	
  
4.	
  How	
  do	
  they	
  WANT	
  to	
  be	
  reached?...	
  or	
  not	
  
The	
  5	
  ques'ons℠	
  
1.	
  Who	
  are	
  you?	
  
Employee,	
  business-­‐line	
  owner,	
  
industry	
  execu:ve,	
  wealth	
  
manager,	
  private	
  banker	
  
2.	
  What	
  do	
  you	
  have	
  
to	
  say?	
  
Great	
  skills,	
  great	
  products,	
  	
  
excellent	
  company	
  to	
  work	
  with,	
  
outstanding	
  service	
  
3.	
  Who	
  are	
  you	
  
trying	
  to	
  reach?	
  
Your	
  current	
  customer,	
  	
  
poten:al	
  new	
  customer,	
  
industry	
  leaders,	
  compe:tors	
  
The	
  5	
  ques'ons℠
4.	
  How	
  do	
  they	
  
WANT	
  to	
  be	
  
reached?	
  ...	
  Or	
  
not.	
  
! 	
  Email	
  (home	
  or	
  work)	
  
! 	
  Voicemail	
  
! 	
  Phone	
  text	
  
! 	
  Instant	
  message	
  
! 	
  Twi^er	
  
! 	
  LinkedIn	
  
! 	
  Facebook	
  	
  
! 	
  (public	
  or	
  private	
  message)	
  
5.	
  Once	
  you	
  are	
  
ready	
  to	
  	
  connect,	
  
then	
  what?	
  
How	
  do	
  you	
  develop	
  
meaningful	
  connec:ons	
  
while	
  complying	
  with	
  
industry	
  regula:ons	
  or	
  social	
  
media	
  restric:ons?	
  
The	
  5	
  ques'ons℠-­‐	
  with	
  your	
  answers	
  
1.	
  Who	
  are	
  you?	
  
2.	
  What	
  do	
  you	
  have	
  to	
  say?	
  
3.	
  Who	
  are	
  you	
  trying	
  to	
  
reach?	
  
4.	
  How	
  do	
  they	
  WANT	
  to	
  be	
  
reached?	
  
5.	
  Once	
  you	
  are	
  ready	
  to	
  
connect,	
  then	
  what?	
  
Do a Social Media Review
Yesterday. Today. Tomorrow
!  Yesterday:
!  Joyce Murray:
!  Original New Jersey girl ~ Montville, New Jersey; 3 addresses and never moved...
!  Olivetti Underwood Lettera 32 circa 1973 will travel
!  Special education teacher with school district newsletter
!  Career Invention: Business. Finance. Banking. Project Management. Social Media
!  Today:
!  Joyce Murray Sullivan
!  @JoyceMSullivan <- my ‘brand’ my name across all my social media sites
!  Social Media Reinvention: beta testing mobile apps
!  Talk to the world! ~ and beyond?! NASA, Mars, Space Travel
!  Tomorrow:
!  Still the 5 Questions…
Today
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
Photo credit: Aaron Kilby @kilby76
Social	
  Media	
  Tools	
  –	
  established	
  and	
  emerging	
  
And	
  many	
  more…	
  
2006	
  2004	
   2011	
  2005	
  Launched:	
  2002	
   2011	
  
Source: http://visual.ly/impact-social-media-pr-industry-infographic
Follow @IliyanaStareva
Sept 30, 2014
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
Suggested tweet:
Hi, @IliyanaStareva thanks for social media info on PR industry c
@JoyceMSullivan @awm_nyc #awmnyc
http://www.iliyanastareva.com/
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
Social	
  media	
  communica:ons	
  
Social media compliance
software needs to be in place
to monitor and archive social
media posts
Tomorrow
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
My fitbit
“wearables”
Year In
Review
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
http://www.slideshare.net/ValaAfshar/internet-of-thingsslideshare
Social	
  Media	
  Tools	
  –	
  established	
  and	
  emerging	
  
And	
  many	
  more…	
  
2006	
  2004	
   2011	
  2005	
  Launched:	
  2002	
   2011	
  
Do a Social Media Review
Yesterday. Today. Tomorrow
①  Who am I? (My Brand)
②  What do I have to say? (My message)
③  Who am I trying to reach? (My audience)
④  How do they want to be reached? (My tools – e.g.
LinkedIn, Blog, twitter, email, text, voicemail)
⑤  Once you connect, what’s next? (My journey and
my relationships)
~~~~~~~~~
The Five Questions ~
①  Brand
②  Message
③  Audience
④  Tool
⑤  Journey
①  Who are you?
②  What do you have to say?
③  Who are you trying to reach
④  How do they want to be reached?
⑤  Once you connect, what’s your
plan?
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
Social	
  Media	
  Strategy	
  
Branding	
  	
  
	
  Program	
  Management	
  
o Social	
  media	
  webinars	
  and	
  seminars	
  
o Branding	
  –	
  personal	
  and	
  professional	
  
o Program	
  management	
  services	
  
o Social	
  media	
  training	
  and	
  staff	
  development	
  
o Keynote	
  speaker	
  for	
  company	
  events	
  and	
  
industry	
  conferences	
  
Visit us >	
  SocMediaFin.com	
  
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
Answering your Five Questions…
You can find me @JoyceMSullivan
LinkedIn:
http://linkedin.com/in/joycemsullivan
Twitter: @JoyceMSullivan
@SocMediaFin
@ProfJoyceSull
Instagram: @JoyceMSullivan
http://instagram.com/joycemsullivan
Slideshare:
http://www.slideshare.net/joycemsullivan
About.Me
http://about.me/joycemsullivan
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  
Social	
  Media	
  and	
  You	
  
Yesterday.	
  Today.	
  Tomorrow.	
  
The	
  Five	
  Ques:onsSM	
  
What	
  you	
  need	
  to	
  get	
  started	
  or	
  update	
  your	
  approach	
  
Created	
  and	
  presented	
  by:	
  
Joyce	
  Sullivan	
  
Founder	
  and	
  CEO	
  
SocMediaFin,	
  Inc.	
  
January	
  14,	
  2015	
  
January	
  2015	
  
@JoyceMSullivan	
  	
  @AWM_NYC	
  	
  #awmnyc	
  

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FiveQuestionsSocialMedia_AWMNYCTalkJan2015

  • 1. Social  Media  and  You   Yesterday.  Today.  Tomorrow.   The  Five  Ques:onsSM   What  you  need  to  get  started  or  update  your  approach   Created  and  presented  by:   Joyce  Sullivan   Founder  and  CEO   SocMediaFin,  Inc.   January  14,  2015   January  2015   @JoyceMSullivan    @AWM_NYC    #awmnyc  
  • 2. Today @JoyceMSullivan    @AWM_NYC    #awmnyc   Photo credit: Aaron Kilby @kilby76
  • 4. The Five Questions ~ ①  Brand ②  Message ③  Audience ④  Tool ⑤  Journey ①  Who are you? ②  What do you have to say? ③  Who are you trying to reach ④  How do they want to be reached? ⑤  Once you connect, what’s your plan? @JoyceMSullivan    @AWM_NYC    #awmnyc  
  • 5. Before  asking  “Which  social  media  tools  should  I  use?”     answer  these  5  ques'ons℠   1.  Who  are  you?   2.  What  do  you  have  to  say?   3.  Who  are  you  trying  to  reach?   5.  Once  you  connect,  then  what?   4.  How  do  they  WANT  to  be  reached?...  or  not  
  • 6. The  5  ques'ons℠   1.  Who  are  you?   Employee,  business-­‐line  owner,   industry  execu:ve,  wealth   manager,  private  banker   2.  What  do  you  have   to  say?   Great  skills,  great  products,     excellent  company  to  work  with,   outstanding  service   3.  Who  are  you   trying  to  reach?   Your  current  customer,     poten:al  new  customer,   industry  leaders,  compe:tors  
  • 7. The  5  ques'ons℠ 4.  How  do  they   WANT  to  be   reached?  ...  Or   not.   !   Email  (home  or  work)   !   Voicemail   !   Phone  text   !   Instant  message   !   Twi^er   !   LinkedIn   !   Facebook     !   (public  or  private  message)   5.  Once  you  are   ready  to    connect,   then  what?   How  do  you  develop   meaningful  connec:ons   while  complying  with   industry  regula:ons  or  social   media  restric:ons?  
  • 8. The  5  ques'ons℠-­‐  with  your  answers   1.  Who  are  you?   2.  What  do  you  have  to  say?   3.  Who  are  you  trying  to   reach?   4.  How  do  they  WANT  to  be   reached?   5.  Once  you  are  ready  to   connect,  then  what?  
  • 9. Do a Social Media Review Yesterday. Today. Tomorrow !  Yesterday: !  Joyce Murray: !  Original New Jersey girl ~ Montville, New Jersey; 3 addresses and never moved... !  Olivetti Underwood Lettera 32 circa 1973 will travel !  Special education teacher with school district newsletter !  Career Invention: Business. Finance. Banking. Project Management. Social Media !  Today: !  Joyce Murray Sullivan !  @JoyceMSullivan <- my ‘brand’ my name across all my social media sites !  Social Media Reinvention: beta testing mobile apps !  Talk to the world! ~ and beyond?! NASA, Mars, Space Travel !  Tomorrow: !  Still the 5 Questions…
  • 10. Today @JoyceMSullivan    @AWM_NYC    #awmnyc   Photo credit: Aaron Kilby @kilby76
  • 11. Social  Media  Tools  –  established  and  emerging   And  many  more…   2006  2004   2011  2005  Launched:  2002   2011  
  • 13. @JoyceMSullivan    @AWM_NYC    #awmnyc   Suggested tweet: Hi, @IliyanaStareva thanks for social media info on PR industry c @JoyceMSullivan @awm_nyc #awmnyc
  • 15. @JoyceMSullivan    @AWM_NYC    #awmnyc  
  • 16. Social  media  communica:ons   Social media compliance software needs to be in place to monitor and archive social media posts
  • 19.
  • 21. Social  Media  Tools  –  established  and  emerging   And  many  more…   2006  2004   2011  2005  Launched:  2002   2011  
  • 22. Do a Social Media Review Yesterday. Today. Tomorrow ①  Who am I? (My Brand) ②  What do I have to say? (My message) ③  Who am I trying to reach? (My audience) ④  How do they want to be reached? (My tools – e.g. LinkedIn, Blog, twitter, email, text, voicemail) ⑤  Once you connect, what’s next? (My journey and my relationships) ~~~~~~~~~
  • 23. The Five Questions ~ ①  Brand ②  Message ③  Audience ④  Tool ⑤  Journey ①  Who are you? ②  What do you have to say? ③  Who are you trying to reach ④  How do they want to be reached? ⑤  Once you connect, what’s your plan? @JoyceMSullivan    @AWM_NYC    #awmnyc  
  • 24. Social  Media  Strategy   Branding      Program  Management   o Social  media  webinars  and  seminars   o Branding  –  personal  and  professional   o Program  management  services   o Social  media  training  and  staff  development   o Keynote  speaker  for  company  events  and   industry  conferences   Visit us >  SocMediaFin.com   @JoyceMSullivan    @AWM_NYC    #awmnyc  
  • 25. Answering your Five Questions… You can find me @JoyceMSullivan LinkedIn: http://linkedin.com/in/joycemsullivan Twitter: @JoyceMSullivan @SocMediaFin @ProfJoyceSull Instagram: @JoyceMSullivan http://instagram.com/joycemsullivan Slideshare: http://www.slideshare.net/joycemsullivan About.Me http://about.me/joycemsullivan @JoyceMSullivan    @AWM_NYC    #awmnyc  
  • 26. Social  Media  and  You   Yesterday.  Today.  Tomorrow.   The  Five  Ques:onsSM   What  you  need  to  get  started  or  update  your  approach   Created  and  presented  by:   Joyce  Sullivan   Founder  and  CEO   SocMediaFin,  Inc.   January  14,  2015   January  2015   @JoyceMSullivan    @AWM_NYC    #awmnyc