6. References Adams, T., & Scollard, S. (2005). Internet Effectively: A Beginner's Guide to the World Wide Web. Boston: Pearson Education, Inc. etiquette - Definition from the Merriam-Webster Online Dictionary . (n.d.). Retrieved July 6, 2009, from Merriam-Webster Online: http://www.merriam-webster.com/dictionary/etiquette Netiquette . (n.d.). Retrieved July 6, 2009, from Northern Virginia Community College - Extended Learning Institute: http://eli.nvcc.edu/orientation/netiquette.htm Netiquette Home Page . (n.d.). Retrieved July 6, 2009, from Netiquette Home Page - A Service of Albion.com: http://www.albion.com/netiquette/ Taylor, T. (2007). 100% Information Literacy Success. Clifton Park: Thomson Delmar Learning.
Hinweis der Redaktion
This tutorial is designed to provide you with an overview of what “Netiquette” is, why it is important, and where you find additional information on the topic. As you work through this tutorial, please notice that you have buttons and controls at the bottom of your screen that will allow you pause the tutorial or to move back and forward through the slides at any point in the presentation.
Before looking at some specific Netiquette guidelines, which we will do in two follow-on tutorials, it is important that you understand what Netiquette is and why it is important.
"Netiquette" is an abbreviation for "Internet etiquette." Webster’s New World Dictionary defines “etiquette” as “the forms, manners, etc. conventionally acceptable or required in society, a profession, etc.” So, when we refer to “Netiquette,” we are simply referring to the set of guidelines for behaving properly online. In other words, Netiquette includes the conventionally acceptable guidelines that tell us how to be professional, clear, and courteous when we are communicating on the Internet. You can think of Netiquette as the “do's and don'ts of online communication.”
Today’s students must converse with each other and with their professors through various forms of electronic communication. A student participating in an online, hybrid, or Web-enhanced course will use tools such as e-mail, Discussion Board forums, online chats, blogs, and other electronic methods to communicate. Therefore, it is critical that you understand how to use these communication technologies wisely to communicate information legally, ethically, and effectively so that your intended audience understand the information you are trying to convey. It is VERY easy to misinterpret the meaning of a message received electronically! At the other end of every electronic message is another human being. When you communicate electronically though, all you and your intended audience see is a computer screen. You and your intended audience do not have the opportunity to use facial expressions, gestures, and tone of voice to communicate your meaning. You really need to be sensitive to other people’s feelings when you communicate – no matter what means of communication you use. In order to help you use electronic communication technologies effectively, a set of guidelines, referred to as “ Netiquette ,” have been established.
We have developed two more tutorials to accompany this introductory tutorial. Our second tutorial will provide you with some specific guidelines to follow for all forms of electronic communication. Our third tutorial will provide an overview of some additional guidelines that relate specifically to online Discussion Board forums. Additionally, you will find many resources on the Internet and World Wide Web.
This concludes part 1 of our 3 part Netiquette tutorial. The works referred to in preparing this tutorial are listed here for your reference.