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Strategic Performance 
Management & Measurement 
Conference 
5th 
Define, Measure and 
Improve Performance by 
Aligning Individual, Team 
and Organizational 
Objectives with Results 
The Performance Management Process 
The critical issues that inhibit employee success are detailed in this Performance Management Process chart. 
Human resources and strategic planning professionals from the private sector, nonprofit organizations, and governmental agencies 
will come together at the Strategic Performance Management & Measurement Conference August 18-20 in Atlanta to identify the 
metrics to accurately evaluate employee performance and strategically plan for change initiatives. The ultimate goal is to increase 
employee engagement in order to better compete in the ever-growing global marketplace. 
Review performance expectations with your 
employees, including expected behavior 
and the results they're expected to achieve 
during the upcoming rating cycle. 
TIPS: Goals must clearly define 
the end results expected to be 
accomplished and have a direct 
and obvious link to 
organizational success 
factors and goals 
Performance in behavioral and results expectations 
should be discussed and feedback provided on an 
ongoing basis throughout the rating period. Feedback 
must be a two-way communication process and be the 
joint responsibility of managers and employees. 
TIPS: Provide immediate positive and 
developmental feedback in a private 
location; be specific about what 
behaviors were effective or ineffective 
and focus on what the person did or 
did not achieve, not their personal 
characteristics. 
Asking employees to 
prepare a statement 
of their key results 
or most meritorious 
accomplishments at 
the end of the 
rating period is an 
alternative way to 
collect employee 
input. 
TIPS: Describe the specific actions 
the employee took to achieve the 
results and how the accomplishment 
impacted the organization as a 
whole. 
Assuming that 
feedback has 
been provided 
on an ongoing 
basis, the formal 
performance 
review session 
should simply be 
a recap of what 
has occurred 
throughout the 
rating period. 
SOURCE: Performance 
Management: A Roadmap for 
Developing, Implementing and 
Evaluating Performance 
Management Systems by the 
SHRM Foundation 
01 
PERFORMANCE 
PLANNING 
02 
ONGOING 
FEEDBACK 
03 
EMPLOYEE 
INPUT 
04 
PERFORMANCE 
EVALUATION 
05 
PERFORMANCE 
REVIEW 
Competency models are a basis for performance 
management systems and articulate knowledge, 
skills, abilities and other characteristics in three 
areas; coaching, assessing and developing. Evaluations 
provide a common foundation for developing integrated human 
resource systems such as staffing, training, promotion, succession 
planning and performance management. The three stages are: 
Coaching 
• Teamwork 
• Achieving business 
results 
• Conceptual and critical 
thinking 
Assessing 
• HRM Technical 
Knowledge 
• Leadership 
• Communication 
Developing 
• Organizational 
Know-how 
• Personal 
effectiveness 
TIPS: Communicate key performance factors and expectations and show distinctions 
in effectiveness levels that help supervisors explain why an employee was evaluated 
in a particular way. 
www.PerformanceMgmtConference.com

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Performance Review Management

  • 1. Strategic Performance Management & Measurement Conference 5th Define, Measure and Improve Performance by Aligning Individual, Team and Organizational Objectives with Results The Performance Management Process The critical issues that inhibit employee success are detailed in this Performance Management Process chart. Human resources and strategic planning professionals from the private sector, nonprofit organizations, and governmental agencies will come together at the Strategic Performance Management & Measurement Conference August 18-20 in Atlanta to identify the metrics to accurately evaluate employee performance and strategically plan for change initiatives. The ultimate goal is to increase employee engagement in order to better compete in the ever-growing global marketplace. Review performance expectations with your employees, including expected behavior and the results they're expected to achieve during the upcoming rating cycle. TIPS: Goals must clearly define the end results expected to be accomplished and have a direct and obvious link to organizational success factors and goals Performance in behavioral and results expectations should be discussed and feedback provided on an ongoing basis throughout the rating period. Feedback must be a two-way communication process and be the joint responsibility of managers and employees. TIPS: Provide immediate positive and developmental feedback in a private location; be specific about what behaviors were effective or ineffective and focus on what the person did or did not achieve, not their personal characteristics. Asking employees to prepare a statement of their key results or most meritorious accomplishments at the end of the rating period is an alternative way to collect employee input. TIPS: Describe the specific actions the employee took to achieve the results and how the accomplishment impacted the organization as a whole. Assuming that feedback has been provided on an ongoing basis, the formal performance review session should simply be a recap of what has occurred throughout the rating period. SOURCE: Performance Management: A Roadmap for Developing, Implementing and Evaluating Performance Management Systems by the SHRM Foundation 01 PERFORMANCE PLANNING 02 ONGOING FEEDBACK 03 EMPLOYEE INPUT 04 PERFORMANCE EVALUATION 05 PERFORMANCE REVIEW Competency models are a basis for performance management systems and articulate knowledge, skills, abilities and other characteristics in three areas; coaching, assessing and developing. Evaluations provide a common foundation for developing integrated human resource systems such as staffing, training, promotion, succession planning and performance management. The three stages are: Coaching • Teamwork • Achieving business results • Conceptual and critical thinking Assessing • HRM Technical Knowledge • Leadership • Communication Developing • Organizational Know-how • Personal effectiveness TIPS: Communicate key performance factors and expectations and show distinctions in effectiveness levels that help supervisors explain why an employee was evaluated in a particular way. www.PerformanceMgmtConference.com