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Learning to Persuade
Artificial Intelligence
for Debt Collection
Jorge Davila-Chacon
Data Scientist
Data Innovation Summit – Stockholm 2017
5 min
What is RL?
5 min
What can RL do?
5 min
Learning to Forget
5 min
Take away
What is RL?
From
Artificial Intelligence
To
Machine Learning
To
Reinforcement Learning
Artificial Intelligence
“Flexible rational agent that perceives its
environment and takes actions that maximize its
chance of success at an arbitrary goal.”
- S. Russell and P. Norvig
Machine Learning
Data
Program
Output
Data
Output
Program
Traditional
Machine Learning
1
1
2
2
Machine Learning
Supervised
Learning
Unsupervised
Learning
Reinforcement
Learning
Reinforcement Learning
“A way of programming agents by reward
and punishment without needing to specify
how the task is to be achieved”
- Leslie P. Kaelbling
Exploration vs Exploitation
It's all about soups...
What can RL do?
State-of-the-Art
Reference: Silver et al. Mastering the game of Go with deep neural networks and tree search. Nature, 2016.
Learning to be lazy
Learning to be lazy
Q-Values Recommended Times
Time Agent
Learning to react
www.bostondynamics.com
Learning to react
Learning to be fast
www.bostondynamics.com
Learning to be fast
Learning to be fast
Explore more
Exploit more
Learning to be fast
Lose
Win
Learning to be fast
Learning to be fast
Learning to be fast
Learning to forget
Learning to forget
Learning to forget
Take away
Understand AI
● AI is more than just “stats”
Its about exploration strategies
● Be careful with technology hypes
But don’t be afraid if you see someone fail
● Unleash the beast!
Sprinkling your business with AI might not be enough
Tack för din uppmärksamhet!
Visit
collect.ai
or
LinkedIn
Jorge Davila-Chacon

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Learning to Persuade with AI