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The Anatomy of
9Great Social Ads
?
A breakdown of what makes a great social ad
As social ads are an increasingly important
ingredient in the marketing mix, it’s important that
brands get them right.
Here’s how 9 brands are killing it.
Current Next 12
Months
Next 5
Years
Social Media Spend as a % of Marketing Budgets
(Duke University CMO Survey 2015)
9.9%
13.5%
22.4%
Target (Twitter)
This is not your typical standalone social ad. For
the 2015 GRAMMY Awards, Target bought a
4-minute ad spot with social and native in mind
— a truly cross-media experience. Rather than
playing a bunch of commercials, they aired a
live Imagine Dragon’s concert that they were
hosting in Las Vegas (native) and timed this
promoted tweet to show up on GRAMMY
viewers’ Twitter feeds at the same time (social).
Because social is such a big part of major live
events, they incorporated social media to extend
the conversation, engage with viewers, and drive
audience participation. With the hashtag
#MoreMusic, Target’s “commercial” generated
buzz around the brand on Twitter, allowing them
to get more value out of the big media spend.
Overview
Target (Twitter)
More than your
average hashtag,
#MoreMusic was a
CTA that unlocked
more content (Target
then sent tweeters the
unreleased track)
Exclusivity
The next morning,
they kept the buzz
going with a
follow-up tweet
Timed the tweet to
the live performance
Using both hashtags
ensured that they
were in both the
larger conversation
and the conversation
unique to them
Target’s Twitter campaign
tied to their Grammys TV
ad, a truly “native” TV
effort. Social is most
powerful when it is
integrated with the larger
marketing effort.
Breakdown
Ben & Jerry’s asked their Instagram fans to
capture their happiest moments and tag them
with #CaptureEuphoria. Ben & Jerry’s then
selected their favorite instagrams, reached out
to their takers for permission, and repurposed
them with local ad buys, ranging from print
ads to bus shelter boards to full-sized
billboards.
The campaign leveraged their large and active
Instagram following to spread their whimsical,
fun-loving brand. By promoting the featured
images and Instagram handles with physical
media (cross-media campaign!), it gives their
fans the fun reward of momentary hometown
fame (which then gets instagrammed and
spread some more).
Overview
Ben & Jerry’s (Instagram)
Ben & Jerry’s (Instagram)
The image is
beautiful, fun,
and looks
effortless —
classic
Instagram
Includes the campaign hashtag
to give curious viewers context
and encourages them to
contribute, too
Breakdown
Prominent Instagram handle
placement both rewards the fan
and lets other people know that
it was user-submitted
The fan-generated image also has
life online, with the hashtag being
viewed by all of the fans’ followers
Kate Spade (YouTube Pre-Roll)
Over the holiday season, Kate Spade
released the ïŹrst episode of their
#Missadventure series — this one titled,
“The Waiting Game”, a 2-minute video
featuring Anna Kendrick and a holiday
shopping mishap. They cut the video into 4
parts to run as pre-roll video ads on
YouTube. This cut featured
behind-the-scenes footage as well as an
unscripted Q&A with the star.
This pre-roll ad, in particular, was successful
because it had the look and feel of a
non-branded user-submitted YouTube
video. While staying in tune with the Kate
Spade brand, the content is quick,
entertaining, and not overproduced, relying
mostly on Anna Kendrick’s charisma.
Overview
Kate Spade (YouTube Pre-Roll)
This YouTube pre-roll ad was the last snippet of Kate
Spade’s holiday video, “The Waiting Game”. Unlike the
others, this was a behind-the-scenes look. According to
Kate Spade CMO, Mary Beech, this ad performed the best.
It looks and sounds
like a YouTube
video, not a TV ad
like this:
https://www.youtube.com/watch?v=Xtw1bbYwHko
She talks to the
audience, making it
feel more human
and personal
The Q&A questions (”Are you
a party goer, thrower, or
avoider?”) don’t feel salesy; it
is legitimately entertaining
and on-brand content
Breakdown
President Obama (Buzzfeed/Facebook)
Prior to the enrollment deadline for the
AïŹ€ordable Care Act/Obamacare, President
Obama wanted to make sure Millennials
knew about the upcoming deadline.
Rather than trying to reach them through
traditional channels, he partnered with
Buzzfeed to reach them where they already
are. Through a video that included selïŹes,
funny faces, imagining buzzer-beating
shots, and...reciting the date of the deadline
in the mirror, President Obama was able to
deliver an important message that
Millennials would choose to watch and
share with friends.
Overview
President Obama (Buzzfeed/Facebook)
Gets in the video’s
ultimate message
(February 15th
deadline to sign up
for health insurance)
without being
obnoxious about it
Self-deprecating
humor
Thanks,
Obama
Thanks,
Obama
Distribution — as
Buzzfeed’s top
referrer, they
published the video
directly on
Facebook, allowing
for faster viewing
and easier sharing
(compared to
YouTube)
Highly relatable topic for
the headline/title — a
big part of Buzzfeed’s
social-driven strategy
https://www.facebook.com/video.php?v=1631492713658271
Breakdown
Taco Bell (Social Influencer)
What’s better than talking about your brand
on social media? Having a major inïŹ‚uencer
talking about your brand on social media.
In 2013, Taco Bell sent several hand-written
notes and custom (branded) rings to select
models and actresses. While we’re not sure
if the models/actresses were in on it from
the start, the brilliance is in the “not-an-ad”
ad strategy. It gives the brand message
more of an authentic feel because it seems
fun, spontaneous, and non-corporate.
With a little bit of fun, personalization, and
ingenuity, Taco Bell was able to get a ton of
exposure and a lot of cool cred on social
media.
Overview
Taco Bell (Social Influencer)
The exclusive, tangible
gifts (handwritten letter
and rings) make them
easy to photograph —
a.k.a. valuable social
currency to post on
social media
Model Chrissy Teigen is a great influencer for
Taco Bell. She has a big following that overlaps
with Taco Bells’ desired demographic
Influencer marketing
works well on social
because brands can
reach different
followers, and benefit
from the influencer’s
credibility with their
following
Has the look and feel of
her regular posts, rather
than a brand message.
It’s genuine.
Relevance: Taco Bell
sent the gift shortly
after her engagement
to John Legend,
making rings
top-of-mind.
(Note: she has since changed her handle to @ChrissyTeigen)
Breakdown
Gap (Instagram)
To introduce their new spring line, Gap
created a 12-part microseries featuring
Jenny Slate and Paul Dano in bite-sized
spring romance stories.
Rather than doing a standard YouTube video
series, Gap leveraged Instagram, which has
a very high engagement rate, to reach their
mobile, content-snacking audience. Doing a
series of 15-second videos allowed Gap to
feature many more products than a single
longer video, without it feeling forced.
Overview
Gap (Instagram)
https://instagram.com/p/ysJHTgj9mC/?taken-by=gap
Informing the
audience that it’s a
multi-part series
gets people to
follow the brand so
that they don’t miss
future videos
Because
Instagram doesn’t
allow links in
posts, Gap sends
people to their
profile page,
where they can
use links
Seasonally relevant
(videos were posted
February-May)
15 second videos that tell a
springtime love story. Each video
tells a plot point and a joke.
Breakdown
Munchery (Facebook)
Munchery’s Facebook ad success is rooted
in a smart targeting strategy. Because food
delivery is very location-speciïŹc, geographic
targeting is important. Rather than using
traditional DMAs or metropolitan areas, they
are able to leverage Facebook’s zip code
targeting and custom audience targeting to
hit just the right people.
With the right targeting (including interests,
income, etc.), they’re able to narrow down
prospective customer personas and create
powerful copy and imagery.
Overview
Munchery (Facebook)
Since their business
plan is so
location-driven,
Munchery takes
adavantage of
Facebook’s zip code
targeting to only serve
ads to qualified
potential customers
Copy specifically
addresses
non-customers —
Munchery leverages
Facebook’s custom
audiences to block
current customers from
receiving customer
acquisition ads
During Munchery’s Seattle launch period, 70% of their
site referrals came from this Facebook campaign
Imagery looks
restaurant quality
Breakdown
The location targeting also
informs the imagery. Asian
food is hugely popular in
Seattle, but they would
use something different in
a Nashville ad.
Ex Machina (Tinder)
The marketers of Ex Machina (ïŹlm)
programmed a bot to match with male
Tinder swipers at SXSW. After a few
messages, the bot (Ava) would direct them
to “her” Instagram page, which revealed that
it was a marketing stunt for the ïŹlm.
While many accused the stunt of being
deceptive (people allow themselves to be
vulnerable on dating sites and apps, such as
Tinder), it successfully accomplished two
things:
1) It got a TON of press at SXSW. Just about
every tech blog and news outlet had a story
on Ava (and thus, the movie)
2) It got people thinking about the use of
bots and human interaction, which is a major
theme in Ex Machina
Overview
Ex Machina (Tinder)
The character,
Ava, is a perfect
fit for Tinder’s
demographic
Kept the profile copy
natural, rather than
overplayed with
marketing-speak
Upon chatting with
Ava, Tinder matches
were directed to Ex
Machina’s Instagram
page, the CTA
The stunt was executed
during SXSW, ensuring tons
of press and social media
coverage
It was relevant to the
film -- the concept of
Tinder bots acting
“human” captures the
same themes as the
film
Breakdown
Casper (Facebook)
Casper, the mattress startup, relies heavily
on social and other digital media to
compete with established mattress brands
that have a massive infrastructure and
resource advantage. Through Facebook ad
partner, Criteo, they retarget website visitors
on social to re-engage people that have
already demonstrated interest.
Through smart and friendly copy, Casper
reassures customers that their next-gen
mattress company is as trustworthy, if not
more, than the companies that customers
are already familiar with. After all, a mattress
purchase is a very personal decision, as well
as a signiïŹcant investment.
Overview
Casper (Facebook)
Including the pricepoint
helps the audience
self-select whether they
are Casper’s target
audience, which
reduces costly bad
clicksLinked image — clicking
anywhere on the image or
caption will take the user
to Casper’s website
Language that
implies innovation
Retargeted via Criteo
Friendly, relatable
image that includes
the product
Confidence-instilling
language makes
Casper feel
trustworthy
Breakdown
Inside Social is a social marketing platform that helps companies
measure and increase their social ROI by focusing on the metrics that
matter — conversions and revenue, not the vanity metrics you’re used
to on social.
We built a share tracking technology that connects social sharing to
downstream conversions, such as a download, subscription, or
purchase. By measuring, attributing, and optimizing social based on
conversions, we help companies do more eïŹ€ective social marketing.
We are based in Seattle, WA.
About Inside Social
Jordan Con, Marketing Manager jordan@insidesocial.com
Joey Kotkins, CMO and Co-Founder joey@insidesocial.com
Brewster Stanislaw, CEO and Co-Founder brewster@insidesocial.com
Contact

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The Anatomy of 9 Great Social Ads

  • 1. The Anatomy of 9Great Social Ads ? A breakdown of what makes a great social ad
  • 2. As social ads are an increasingly important ingredient in the marketing mix, it’s important that brands get them right. Here’s how 9 brands are killing it. Current Next 12 Months Next 5 Years Social Media Spend as a % of Marketing Budgets (Duke University CMO Survey 2015) 9.9% 13.5% 22.4%
  • 3. Target (Twitter) This is not your typical standalone social ad. For the 2015 GRAMMY Awards, Target bought a 4-minute ad spot with social and native in mind — a truly cross-media experience. Rather than playing a bunch of commercials, they aired a live Imagine Dragon’s concert that they were hosting in Las Vegas (native) and timed this promoted tweet to show up on GRAMMY viewers’ Twitter feeds at the same time (social). Because social is such a big part of major live events, they incorporated social media to extend the conversation, engage with viewers, and drive audience participation. With the hashtag #MoreMusic, Target’s “commercial” generated buzz around the brand on Twitter, allowing them to get more value out of the big media spend. Overview
  • 4. Target (Twitter) More than your average hashtag, #MoreMusic was a CTA that unlocked more content (Target then sent tweeters the unreleased track) Exclusivity The next morning, they kept the buzz going with a follow-up tweet Timed the tweet to the live performance Using both hashtags ensured that they were in both the larger conversation and the conversation unique to them Target’s Twitter campaign tied to their Grammys TV ad, a truly “native” TV effort. Social is most powerful when it is integrated with the larger marketing effort. Breakdown
  • 5. Ben & Jerry’s asked their Instagram fans to capture their happiest moments and tag them with #CaptureEuphoria. Ben & Jerry’s then selected their favorite instagrams, reached out to their takers for permission, and repurposed them with local ad buys, ranging from print ads to bus shelter boards to full-sized billboards. The campaign leveraged their large and active Instagram following to spread their whimsical, fun-loving brand. By promoting the featured images and Instagram handles with physical media (cross-media campaign!), it gives their fans the fun reward of momentary hometown fame (which then gets instagrammed and spread some more). Overview Ben & Jerry’s (Instagram)
  • 6. Ben & Jerry’s (Instagram) The image is beautiful, fun, and looks effortless — classic Instagram Includes the campaign hashtag to give curious viewers context and encourages them to contribute, too Breakdown Prominent Instagram handle placement both rewards the fan and lets other people know that it was user-submitted The fan-generated image also has life online, with the hashtag being viewed by all of the fans’ followers
  • 7. Kate Spade (YouTube Pre-Roll) Over the holiday season, Kate Spade released the ïŹrst episode of their #Missadventure series — this one titled, “The Waiting Game”, a 2-minute video featuring Anna Kendrick and a holiday shopping mishap. They cut the video into 4 parts to run as pre-roll video ads on YouTube. This cut featured behind-the-scenes footage as well as an unscripted Q&A with the star. This pre-roll ad, in particular, was successful because it had the look and feel of a non-branded user-submitted YouTube video. While staying in tune with the Kate Spade brand, the content is quick, entertaining, and not overproduced, relying mostly on Anna Kendrick’s charisma. Overview
  • 8. Kate Spade (YouTube Pre-Roll) This YouTube pre-roll ad was the last snippet of Kate Spade’s holiday video, “The Waiting Game”. Unlike the others, this was a behind-the-scenes look. According to Kate Spade CMO, Mary Beech, this ad performed the best. It looks and sounds like a YouTube video, not a TV ad like this: https://www.youtube.com/watch?v=Xtw1bbYwHko She talks to the audience, making it feel more human and personal The Q&A questions (”Are you a party goer, thrower, or avoider?”) don’t feel salesy; it is legitimately entertaining and on-brand content Breakdown
  • 9. President Obama (Buzzfeed/Facebook) Prior to the enrollment deadline for the AïŹ€ordable Care Act/Obamacare, President Obama wanted to make sure Millennials knew about the upcoming deadline. Rather than trying to reach them through traditional channels, he partnered with Buzzfeed to reach them where they already are. Through a video that included selïŹes, funny faces, imagining buzzer-beating shots, and...reciting the date of the deadline in the mirror, President Obama was able to deliver an important message that Millennials would choose to watch and share with friends. Overview
  • 10. President Obama (Buzzfeed/Facebook) Gets in the video’s ultimate message (February 15th deadline to sign up for health insurance) without being obnoxious about it Self-deprecating humor Thanks, Obama Thanks, Obama Distribution — as Buzzfeed’s top referrer, they published the video directly on Facebook, allowing for faster viewing and easier sharing (compared to YouTube) Highly relatable topic for the headline/title — a big part of Buzzfeed’s social-driven strategy https://www.facebook.com/video.php?v=1631492713658271 Breakdown
  • 11. Taco Bell (Social Influencer) What’s better than talking about your brand on social media? Having a major inïŹ‚uencer talking about your brand on social media. In 2013, Taco Bell sent several hand-written notes and custom (branded) rings to select models and actresses. While we’re not sure if the models/actresses were in on it from the start, the brilliance is in the “not-an-ad” ad strategy. It gives the brand message more of an authentic feel because it seems fun, spontaneous, and non-corporate. With a little bit of fun, personalization, and ingenuity, Taco Bell was able to get a ton of exposure and a lot of cool cred on social media. Overview
  • 12. Taco Bell (Social Influencer) The exclusive, tangible gifts (handwritten letter and rings) make them easy to photograph — a.k.a. valuable social currency to post on social media Model Chrissy Teigen is a great influencer for Taco Bell. She has a big following that overlaps with Taco Bells’ desired demographic Influencer marketing works well on social because brands can reach different followers, and benefit from the influencer’s credibility with their following Has the look and feel of her regular posts, rather than a brand message. It’s genuine. Relevance: Taco Bell sent the gift shortly after her engagement to John Legend, making rings top-of-mind. (Note: she has since changed her handle to @ChrissyTeigen) Breakdown
  • 13. Gap (Instagram) To introduce their new spring line, Gap created a 12-part microseries featuring Jenny Slate and Paul Dano in bite-sized spring romance stories. Rather than doing a standard YouTube video series, Gap leveraged Instagram, which has a very high engagement rate, to reach their mobile, content-snacking audience. Doing a series of 15-second videos allowed Gap to feature many more products than a single longer video, without it feeling forced. Overview
  • 14. Gap (Instagram) https://instagram.com/p/ysJHTgj9mC/?taken-by=gap Informing the audience that it’s a multi-part series gets people to follow the brand so that they don’t miss future videos Because Instagram doesn’t allow links in posts, Gap sends people to their profile page, where they can use links Seasonally relevant (videos were posted February-May) 15 second videos that tell a springtime love story. Each video tells a plot point and a joke. Breakdown
  • 15. Munchery (Facebook) Munchery’s Facebook ad success is rooted in a smart targeting strategy. Because food delivery is very location-speciïŹc, geographic targeting is important. Rather than using traditional DMAs or metropolitan areas, they are able to leverage Facebook’s zip code targeting and custom audience targeting to hit just the right people. With the right targeting (including interests, income, etc.), they’re able to narrow down prospective customer personas and create powerful copy and imagery. Overview
  • 16. Munchery (Facebook) Since their business plan is so location-driven, Munchery takes adavantage of Facebook’s zip code targeting to only serve ads to qualified potential customers Copy specifically addresses non-customers — Munchery leverages Facebook’s custom audiences to block current customers from receiving customer acquisition ads During Munchery’s Seattle launch period, 70% of their site referrals came from this Facebook campaign Imagery looks restaurant quality Breakdown The location targeting also informs the imagery. Asian food is hugely popular in Seattle, but they would use something different in a Nashville ad.
  • 17. Ex Machina (Tinder) The marketers of Ex Machina (ïŹlm) programmed a bot to match with male Tinder swipers at SXSW. After a few messages, the bot (Ava) would direct them to “her” Instagram page, which revealed that it was a marketing stunt for the ïŹlm. While many accused the stunt of being deceptive (people allow themselves to be vulnerable on dating sites and apps, such as Tinder), it successfully accomplished two things: 1) It got a TON of press at SXSW. Just about every tech blog and news outlet had a story on Ava (and thus, the movie) 2) It got people thinking about the use of bots and human interaction, which is a major theme in Ex Machina Overview
  • 18. Ex Machina (Tinder) The character, Ava, is a perfect fit for Tinder’s demographic Kept the profile copy natural, rather than overplayed with marketing-speak Upon chatting with Ava, Tinder matches were directed to Ex Machina’s Instagram page, the CTA The stunt was executed during SXSW, ensuring tons of press and social media coverage It was relevant to the film -- the concept of Tinder bots acting “human” captures the same themes as the film Breakdown
  • 19. Casper (Facebook) Casper, the mattress startup, relies heavily on social and other digital media to compete with established mattress brands that have a massive infrastructure and resource advantage. Through Facebook ad partner, Criteo, they retarget website visitors on social to re-engage people that have already demonstrated interest. Through smart and friendly copy, Casper reassures customers that their next-gen mattress company is as trustworthy, if not more, than the companies that customers are already familiar with. After all, a mattress purchase is a very personal decision, as well as a signiïŹcant investment. Overview
  • 20. Casper (Facebook) Including the pricepoint helps the audience self-select whether they are Casper’s target audience, which reduces costly bad clicksLinked image — clicking anywhere on the image or caption will take the user to Casper’s website Language that implies innovation Retargeted via Criteo Friendly, relatable image that includes the product Confidence-instilling language makes Casper feel trustworthy Breakdown
  • 21. Inside Social is a social marketing platform that helps companies measure and increase their social ROI by focusing on the metrics that matter — conversions and revenue, not the vanity metrics you’re used to on social. We built a share tracking technology that connects social sharing to downstream conversions, such as a download, subscription, or purchase. By measuring, attributing, and optimizing social based on conversions, we help companies do more eïŹ€ective social marketing. We are based in Seattle, WA. About Inside Social Jordan Con, Marketing Manager jordan@insidesocial.com Joey Kotkins, CMO and Co-Founder joey@insidesocial.com Brewster Stanislaw, CEO and Co-Founder brewster@insidesocial.com Contact