It is important to improve but why still fail when well prepared? A good attitude to improve is the key to success. 3 aspects of a character define the attitude’s quality. Ironic facts cause dilemma to accept mistakes. Mistakes lead to unexpected results with 3 consequences. To accept the mistake: ○ Understand the attitude of the company ○ Determine am I the mistake maker ○ Did I fall into the dark side and/ or self-conflict: denial and cover-up

1. Introduce Shape Character
For Improvement
A Product of 3C Winning Models

2. Content
A. Importance of Improvement
B. The Good Character For Effective Improvement
C. Three Aspects Of A Character
D. Program To Shape Up The Character
E. Commit Now

3. Importance Of Improvement
No Improving Means Declining
You not stay still, others keep improving to overtake you
The Turbulent And Fast Pace World
The world keep progressing, either to change or become obsolete
The Journey of Life Is The Learning Game
Believe it or not, we learn to perfecting a life that can never be perfected

4. The Good Character For Effective Improvement
Upgrade capabilities
(human and company)
for better performance
a thing that makes
something better
Skills
Qualities
Processes
Knowledge
What is
here?
The Missing Part

5. The Good Character For Effective Improvement
The Missing Part
FOR CHANGE AND IMPROVEMENT
It is almost useless to make improvement if the subject person does not have the attitude to do so

6. The Good Character For Effective Improvement
Good Attitude Come With Good Character
A Character Contains:
1. A set of beliefs
2. Accountability towards life
3. Expected values that influence attitude
4. Rules and processes for quality behaviours

7. Three Aspects of A Character
Three Aspects
MISTAKES
Perceive Life & Fear Growth Urge?

8. Three Aspects of A Character
Ironic Facts Of Accept Mistakes
To accept mistakes:
“Feel Lousy”
Not to accept mistakes:
“No Correction”
“Mistakes Repeat”
To an employee:
“Jeopardise Career”
To an employer:
“Mix Attitude”
“Confused Employee”
MISTAKES

9. Three Aspects of A Character
1. Mistakes Lead To ...
When A
Mistake
Happen
Who is the
mistake maker?
Small or big
mistake?
New or repeat
mistake?
Fire or black
mark or punish
mistake maker.
Accept
mistake
Correction &
troubleshoot
Improve
Better
outcome
Cover-ups by mistake maker
and/ or accountable person
The dark side
and self-conflict
MISTAKES

10. Three Aspects of A Character
2. Mistake Vs Risk
Both mistake and risk will
lead to unexpected result
BUT
Mistake is wrong
act or judgement
of a known fact
Risk is the
probability of
unexpected result
Diligent and
Compliance
Belief and
Courage
MISTAKES

11. Three Aspects of A Character
3. Understand The Attitude Of The Company
It is the duty of the company to communicate
its policies and expectations:
1. Permit to make mistake with tolerance
2. Mistake-free for which specific area(s)
3. How mistakes are to be handled
It is the duty of the employee to detect, learn,
confirm, and comply the company’s policies:
1. React to mistake as per policies
2. Using correction process to self-upgrade
3. Propose improvement on current solution
MISTAKES

12. Three Aspects of A Character
4. Am I the Mistake Maker
● A mistake maker is the responsible person of the task
● An ignorance mistake - mistake maker is not well informed
● A recklessness mistake - mistake maker disregards his duties
● A responsible person doesn’t need to be an accountable one
● No mistake for the executor who act on wrong instruction(s).
● Simply “accept the mistake” without regret is not effective
MISTAKES

13. Three Aspects of A Character
5. I AM Always “Right”
The dark side
and self-conflict
Denial Of Mistake
When not accept the mistake done
Cover-up Mistake
When accept the mistake secretly
101 reasons this mistake
has nothing to do with me
Erase, deceive, refocus as
if nothing to do with me
I AM ALWAYS
“RIGHT”
Thisisamindsetpoisonwhichcanbe
dilutedbuthardtobeeliminated
MISTAKES

14. Three Aspects of A Character
6. Denial Of Mistake
101 reasons this mistake
has nothing to do with me
Denial Of Mistake
When not accept the mistake done
Hyper -
Defense
Mode
Our Behaviour
Threatens Our
Self-Concept
self-justification Attempt to hold two conflicting beliefs/
attitudes/ ideas/ opinions concurrently
cognitive dissonance
MISTAKES

15. Three Aspects of A Character
7. Remove The Denial
Denial Accept
Of Mistake
Reduce or remove the cognitive dissonance and able to
recognise the mistake is done by the mistake maker.
The more ego we have, the bigger the cognitive
dissonance, by reducing the ego is the 1st step.
Change habit/ behaviour
Justify habit/ behaviour
Upgrade habit/ behaviour
Practice mindfulness
Anger management
Practice compassion/ empathy
Positive attitude to perform removal.
MISTAKES

16. Three Aspects of A Character
8. Cover-up Mistake
Erase, deceive, refocus as
if nothing to do with me
Cover-up Mistake
When accept the mistake secretly
An ethical issue, needs to
resolve it entically.
Consider the repercussion
of covering-up.
Is cover-up good or bad? NASA wants to cover what?
MISTAKES

17. Three Aspects of A Character
9. Sum Up
● It is important to improve but why still fail when well prepared?
● A good attitude to improve is the key to success.
● 3 aspects of a character define the attitude’s quality.
● Ironic facts cause dilemma to accept mistakes.
● Mistakes lead to unexpected results with 3 consequences. To accept the mistake:
○ Understand the attitude of the company
○ Determine am I the mistake maker
○ Did I fall into the dark side and/ or self-conflict: denial and cover-up
MISTAKES

18. Growth Urge?
Three Aspects of A Character
Three Aspects
MISTAKES
Perceive Life & Fear
Did not cover in this presentation
Please email: care@3cthinktank.com for more information

19. What Next?
This presentation is a good start to shape character for improvement.
We urge you delegate time to search and learn:
1. Perceive Life & Fear - behaviours, poison, illusions, belief ...
2. Growth Urge? - mission, passion, desire, power to create ...
3. Develop well structured program to shape the character
4. Established effective commitment for completion of the program
Learn or seek training (online and
offline), email: care@3cthinktank.com

20. We bring unique value to clients by
forging partnerships in
transformation to meet desired
business objectives... shape the
future organizations to achieve
sustainable advantage ...
Helps numerous companies
across different industries
and groom many CEOs and
Top managers for large and
small companies.
All kind of
purposes but
with only one
expectation - a
solution the
clients always
wanted to have
Only one purpose but
with many solution
components to deliver
a unique solution to the
clients as every client is
unique in their own way.
Clients 3C
care@3cthinktank.com
www.3cthinktank.com