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What on earth is social media,
                          and why should I care?
                                     Jon Foster

                                   www.jon.foster.li




Monday, 28 January 13
today is roughly split into two:


                        A brief history lesson and some theory
                        A look at the practicalities



Monday, 28 January 13
Monday, 28 January 13
                        people
Monday, 28 January 13
Monday, 28 January 13
Monday, 28 January 13
Let’s travel back to 1300




Monday, 28 January 13
Monday, 28 January 13
William Swinton: Outlines of the Worlds History, Ancient Mediabal and Mondern, with special relation to the history of civilization and the progress of mankind (New York, NY: Ivison, Blakeman and Company, 1874)
Monday, 28 January 13
copy an entire work
                        copy several works at once
                        copy an existing work and make additions
                        write original work, with additions from elsewhere



Monday, 28 January 13
Photo: Willi Heidelbach

Monday, 28 January 13
Photo: Eifion
Monday, 28 January 13
Monday, 28 January 13




                        Photo: Jeremy Atkinson
Monday, 28 January 13
Monday, 28 January 13




                        Photo: San José Library
media is the connective tissue of society




Monday, 28 January 13
understanding social networks
                        creating a social culture
                        listen, engage, build relationships
                        trust through transparency



Monday, 28 January 13
understanding social networks
                        creating a social culture
                        listen, engage, build relationships
                        trust through transparency



Monday, 28 January 13
understanding social networks
                        creating a social culture
                        listen, engage, build relationships
                        trust through transparency



Monday, 28 January 13
bethkanter.org/sna




Monday, 28 January 13
understanding social networks
                        creating a social culture
                        listen, engage, build relationships
                        trust through transparency



Monday, 28 January 13
Organisations with social cultures:
                        Use social media to engage in two-way
                        conversations about the work of the organisation,
                        with people inside and outside of it.
                        Embrace mistakes and take calculated risks.
                        Reward learning and reflection.


Monday, 28 January 13
Organisations with social cultures:
                        Use social media to engage in two-way
                        conversations about the work of the organisation,
                        with people inside and outside of it.
                        Embrace mistakes and take calculated risks.
                        Reward learning and reflection.


Monday, 28 January 13
Organisations with social cultures:
                        Use social media to engage in two-way
                        conversations about the work of the organisation,
                        with people inside and outside of it.
                        Embrace mistakes and take calculated risks.
                        Reward learning and reflection.


Monday, 28 January 13
Organisations with social cultures:
                        Use social media to engage in two-way
                        conversations about the work of the organisation,
                        with people inside and outside of it.
                        Embrace mistakes and take calculated risks.
                        Reward learning and reflection.


Monday, 28 January 13
Use a “try it and fit as we go” approach,
                        emphasising failing fast.
                        Overcome organisational inertia through open and
                        robust conversations.
                        Understand and appreciate that informality and
                        individuality do not indicate a lack of caring,
                        professionalism or quality.

Monday, 28 January 13
Use a “try it and fit as we go” approach,
                        emphasising failing fast.
                        Overcome organisational inertia through open and
                        robust conversations.
                        Understand and appreciate that informality and
                        individuality do not indicate a lack of caring,
                        professionalism or quality.

Monday, 28 January 13
Use a “try it and fit as we go” approach,
                        emphasising failing fast.
                        Overcome organisational inertia through open and
                        robust conversations.
                        Understand and appreciate that informality and
                        individuality do not indicate a lack of caring,
                        professionalism or quality.

Monday, 28 January 13
Trust staff to make decisions and respond rapidly to
                        situations, rather than crawl through endless check-
                        off and approval processes.




Monday, 28 January 13
understanding social networks
                        creating a social culture
                        listen, engage, build relationships
                        trust through transparency



Monday, 28 January 13
THIS!
                        conversations




Monday, 28 January 13
Listen.
                        Engage.
                        Build Relationships.




Monday, 28 January 13
Listen.
                        Key issues, practical workings & etiquette, influencers &
                        key people.
                        Engage.
                        Build Relationships.



Monday, 28 January 13
Listen.
                        Engage.
                        Talk, reply and respond.
                        Find the conversations and take part.
                        Build Relationships.



Monday, 28 January 13
Listen.
                        Engage.
                        Build Relationships.
                        Be authentic, genuine and kind. Be you.
                        Treat people the same as you’d treat them in real life.



Monday, 28 January 13
understanding social networks
                        creating a social culture
                        listen, engage, build relationships
                        trust through transparency



Monday, 28 January 13
understanding social networks
                        creating a social culture
                        listen, engage, build relationships
                        trust through transparency



Monday, 28 January 13
people
                        pages
                        groups




Monday, 28 January 13
•      twitter screenshot or something




                                                          Photo: Alan Wolf
Monday, 28 January 13
jonfoster:
                        I’m taking part in a Guardian Local Government
                        Network debate on the future of local councillors
                        later.
                        11:13 23/01/2013




Monday, 28 January 13
jonfoster:
                        I’m taking part in a Guardian Local Government
                        Network debate on the future of local councillors
                        later. http://www.guardian.co.uk/local-government-
                        network/2013/jan/22/live-discussion-future-of-
                        councillors
                        11:13 23/01/2013




Monday, 28 January 13
jonfoster:
                        I’m taking part in a Guardian Local Government
                        Network debate on the future of local councillors
                        later. http://t.co/da92fRE
                        11:13 23/01/2013




Monday, 28 January 13
jonfoster:
                        I’m taking part in a Guardian Local Government
                        Network debate on the future of local councillors
                        later. http://www.guardian.co.uk/localgov...
                        11:13 23/01/2013




Monday, 28 January 13
jonfoster:
                        I’m taking part in a Guardian Local Government
                        Network debate on the future of local councillors
                        later. http://www.guardian.co.uk/localgov...
                        #localgov
                        11:13 23/01/2013




Monday, 28 January 13
jonfoster:
                        I’m taking part in a @GdnLocalGov debate on the
                        future of local councillors later.
                        http://www.guardian.co.uk/localgov... #localgov
                        11:13 23/01/2013




Monday, 28 January 13
jonfoster:
                        I’m taking part in a @GdnLocalGov debate on the
                        future of local councillors later.
                        http://www.guardian.co.uk/localgov... #localgov
                        11:13 23/01/2013   Reply




Monday, 28 January 13
jonfoster:

                        I’m taking part in a @GdnLocalGov debate on the future of local councillors later.
                        http://www.guardian.co.uk/localgov... #localgov

                        11:13 23/01/2013




                        franvarley:
                        @jonfoster Looking forward to it - I’ll be joining in
                        too!
                        11:24 23/01/2013    In reply to jonfoster




Monday, 28 January 13
Photo: Christoph Spiegl
Monday, 28 January 13
Existing content.
                        Guest posts and authors.
                        Interview somebody interesting.
                        Review something.
                        Respond to another post.


Monday, 28 January 13
Existing content.
                        Guest posts and authors.
                        Interview somebody interesting.
                        Review something.
                        Respond to another post.


Monday, 28 January 13
Existing content.
                        Guest posts and authors.
                        Interview somebody interesting.
                        Review something.
                        Respond to another post.


Monday, 28 January 13
Existing content.
                        Guest posts and authors.
                        Interview somebody interesting.
                        Review something.
                        Respond to another post.


Monday, 28 January 13
Existing content.
                        Guest posts and authors.
                        Interview somebody interesting.
                        Review something.
                        Respond to another post.


Monday, 28 January 13
Existing content.
                        Guest posts and authors.
                        Interview somebody interesting.
                        Review something.
                        Respond to another post.


Monday, 28 January 13
Audioboo. www.audioboo.fm
                        Flickr. www.flickr.com
                        Tweetdeck (or similar). www.tweetdeck.com
                        A notepad. www.moleskine.com
                        YouTube (+app). www.youtube.com


Monday, 28 January 13
Me                         Books
                         www.jon.foster.li            Here Comes Everybody
                       twitter.com/jonfoster                Clay Shirky
                  facebook.com/jonfosterjonfoster
                                                         Cognitive Surplus
                      pinboard.in/u:jonfoster
                                                           Clay Shirky

                                  Blogs               The Networked Nonprofit
                                                           Kanter & Fine
                         bigbible.org.uk (/digilit)
                          stevebridger.com/blog             Six Degrees
                        visceralbusiness.com/blog          Duncan Watts
                             robdysonpr.com
                                                      The Cluetrain Manifesto
                                                        Levine, Locke et al


Monday, 28 January 13

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What on earth is social media, and why should I care?

  • 1. What on earth is social media, and why should I care? Jon Foster www.jon.foster.li Monday, 28 January 13
  • 2. today is roughly split into two: A brief history lesson and some theory A look at the practicalities Monday, 28 January 13
  • 3. Monday, 28 January 13 people
  • 7. Let’s travel back to 1300 Monday, 28 January 13
  • 9. William Swinton: Outlines of the Worlds History, Ancient Mediabal and Mondern, with special relation to the history of civilization and the progress of mankind (New York, NY: Ivison, Blakeman and Company, 1874) Monday, 28 January 13
  • 10. copy an entire work copy several works at once copy an existing work and make additions write original work, with additions from elsewhere Monday, 28 January 13
  • 13. Monday, 28 January 13 Photo: Jeremy Atkinson
  • 15. Monday, 28 January 13 Photo: San José Library
  • 16. media is the connective tissue of society Monday, 28 January 13
  • 17. understanding social networks creating a social culture listen, engage, build relationships trust through transparency Monday, 28 January 13
  • 18. understanding social networks creating a social culture listen, engage, build relationships trust through transparency Monday, 28 January 13
  • 19. understanding social networks creating a social culture listen, engage, build relationships trust through transparency Monday, 28 January 13
  • 21. understanding social networks creating a social culture listen, engage, build relationships trust through transparency Monday, 28 January 13
  • 22. Organisations with social cultures: Use social media to engage in two-way conversations about the work of the organisation, with people inside and outside of it. Embrace mistakes and take calculated risks. Reward learning and reflection. Monday, 28 January 13
  • 23. Organisations with social cultures: Use social media to engage in two-way conversations about the work of the organisation, with people inside and outside of it. Embrace mistakes and take calculated risks. Reward learning and reflection. Monday, 28 January 13
  • 24. Organisations with social cultures: Use social media to engage in two-way conversations about the work of the organisation, with people inside and outside of it. Embrace mistakes and take calculated risks. Reward learning and reflection. Monday, 28 January 13
  • 25. Organisations with social cultures: Use social media to engage in two-way conversations about the work of the organisation, with people inside and outside of it. Embrace mistakes and take calculated risks. Reward learning and reflection. Monday, 28 January 13
  • 26. Use a “try it and fit as we go” approach, emphasising failing fast. Overcome organisational inertia through open and robust conversations. Understand and appreciate that informality and individuality do not indicate a lack of caring, professionalism or quality. Monday, 28 January 13
  • 27. Use a “try it and fit as we go” approach, emphasising failing fast. Overcome organisational inertia through open and robust conversations. Understand and appreciate that informality and individuality do not indicate a lack of caring, professionalism or quality. Monday, 28 January 13
  • 28. Use a “try it and fit as we go” approach, emphasising failing fast. Overcome organisational inertia through open and robust conversations. Understand and appreciate that informality and individuality do not indicate a lack of caring, professionalism or quality. Monday, 28 January 13
  • 29. Trust staff to make decisions and respond rapidly to situations, rather than crawl through endless check- off and approval processes. Monday, 28 January 13
  • 30. understanding social networks creating a social culture listen, engage, build relationships trust through transparency Monday, 28 January 13
  • 31. THIS! conversations Monday, 28 January 13
  • 32. Listen. Engage. Build Relationships. Monday, 28 January 13
  • 33. Listen. Key issues, practical workings & etiquette, influencers & key people. Engage. Build Relationships. Monday, 28 January 13
  • 34. Listen. Engage. Talk, reply and respond. Find the conversations and take part. Build Relationships. Monday, 28 January 13
  • 35. Listen. Engage. Build Relationships. Be authentic, genuine and kind. Be you. Treat people the same as you’d treat them in real life. Monday, 28 January 13
  • 36. understanding social networks creating a social culture listen, engage, build relationships trust through transparency Monday, 28 January 13
  • 37. understanding social networks creating a social culture listen, engage, build relationships trust through transparency Monday, 28 January 13
  • 38. people pages groups Monday, 28 January 13
  • 39. twitter screenshot or something Photo: Alan Wolf Monday, 28 January 13
  • 40. jonfoster: I’m taking part in a Guardian Local Government Network debate on the future of local councillors later. 11:13 23/01/2013 Monday, 28 January 13
  • 41. jonfoster: I’m taking part in a Guardian Local Government Network debate on the future of local councillors later. http://www.guardian.co.uk/local-government- network/2013/jan/22/live-discussion-future-of- councillors 11:13 23/01/2013 Monday, 28 January 13
  • 42. jonfoster: I’m taking part in a Guardian Local Government Network debate on the future of local councillors later. http://t.co/da92fRE 11:13 23/01/2013 Monday, 28 January 13
  • 43. jonfoster: I’m taking part in a Guardian Local Government Network debate on the future of local councillors later. http://www.guardian.co.uk/localgov... 11:13 23/01/2013 Monday, 28 January 13
  • 44. jonfoster: I’m taking part in a Guardian Local Government Network debate on the future of local councillors later. http://www.guardian.co.uk/localgov... #localgov 11:13 23/01/2013 Monday, 28 January 13
  • 45. jonfoster: I’m taking part in a @GdnLocalGov debate on the future of local councillors later. http://www.guardian.co.uk/localgov... #localgov 11:13 23/01/2013 Monday, 28 January 13
  • 46. jonfoster: I’m taking part in a @GdnLocalGov debate on the future of local councillors later. http://www.guardian.co.uk/localgov... #localgov 11:13 23/01/2013 Reply Monday, 28 January 13
  • 47. jonfoster: I’m taking part in a @GdnLocalGov debate on the future of local councillors later. http://www.guardian.co.uk/localgov... #localgov 11:13 23/01/2013 franvarley: @jonfoster Looking forward to it - I’ll be joining in too! 11:24 23/01/2013 In reply to jonfoster Monday, 28 January 13
  • 49. Existing content. Guest posts and authors. Interview somebody interesting. Review something. Respond to another post. Monday, 28 January 13
  • 50. Existing content. Guest posts and authors. Interview somebody interesting. Review something. Respond to another post. Monday, 28 January 13
  • 51. Existing content. Guest posts and authors. Interview somebody interesting. Review something. Respond to another post. Monday, 28 January 13
  • 52. Existing content. Guest posts and authors. Interview somebody interesting. Review something. Respond to another post. Monday, 28 January 13
  • 53. Existing content. Guest posts and authors. Interview somebody interesting. Review something. Respond to another post. Monday, 28 January 13
  • 54. Existing content. Guest posts and authors. Interview somebody interesting. Review something. Respond to another post. Monday, 28 January 13
  • 55. Audioboo. www.audioboo.fm Flickr. www.flickr.com Tweetdeck (or similar). www.tweetdeck.com A notepad. www.moleskine.com YouTube (+app). www.youtube.com Monday, 28 January 13
  • 56. Me Books www.jon.foster.li Here Comes Everybody twitter.com/jonfoster Clay Shirky facebook.com/jonfosterjonfoster Cognitive Surplus pinboard.in/u:jonfoster Clay Shirky Blogs The Networked Nonprofit Kanter & Fine bigbible.org.uk (/digilit) stevebridger.com/blog Six Degrees visceralbusiness.com/blog Duncan Watts robdysonpr.com The Cluetrain Manifesto Levine, Locke et al Monday, 28 January 13