Many employers struggle to recruit and retain the diverse talent they need. Many workforce training programs struggle to achieve positive employment outcomes for their participants, especially populations that have been historically marginalized by traditional approaches. KRA Corporation is a national leader in Workforce Development with 40+ years of providing services and solutions in communities across the country. Aspire Ability’s expertise is empowering employers to recruit and develop qualified talent and enabling training programs to better prepare participants for gainful employment. Come connect with these two organizations as they discuss their shared commitment to diversity and provide best practices, including deploying a workplace competency approach and fostering cultural sensitivity, which will impact and inform your DEI initiatives and programs.
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Transforming Talent Solutions
1. Maple Lawn Corporate Center | 11830 West Market Place, Suite M | Fulton, Maryland 20759 | (301) 562-2300 p | (301) 495-2919 f | www.KRA.com
Transforming Today’s Workforce Training Programs into
Tomorrow’s DEI Talent Solutions
2. Dr. Kordilia Noble
Mr. Joseph Seymour
Dr. Jonathan Mott
Dr. Brian Johnson
April 11-14, 2022 • Washington DC
3. “We believe that achieving strong operating
results — the right way — starts with our
teammates,
and we know we must reflect the
diversity of the clients and
communities we serve.
Our diversity makes us stronger,
and the value we deliver as a company is
strengthened when we bring broad
perspectives together to meet the
needs of our diverse stakeholders.”
3
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
4. of Chief Academic Officers
believe they are effectively
“preparing students for the world
of work.”
96%
of Business Leaders agreed that
higher ed institutions are:
“graduating students with the
skills and competencies that MY
business needs.”
33%
4
4
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
5. “New technologies frequently
require specific new skills that
schools don’t teach
and that
labor markets don’t supply.”
45%
of employers
can’t find workers
with the skills they need.
5
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
6. Diversifying hiring pools is essential.
One study found that the odds of a
minority being hired were
193x
higher
when there were at least two minority
candidates in the finalist pool.
6
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
7. A 2017 BCG study found that companies with more diverse
leadership teams realized
19
PERCENTAGE
POINTS
more innovation revenue
than less diverse organizations.
7
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
8. In an HP study, women indicated they
would only apply for a role if they met
100%
of the requirements. In contrast, men
would apply if they believed they met
only 60% of the requirements.
8
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
9. In a 2016 study,
Black and Asian job seekers who
“whitened” their applications were called
back for interviews at
DOUBLE
the rate of candidates
who did not.
9
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
10. HOW
can we accomplish this?
We need to INTENTIONALLY address the
BROKEN
talent ecosystem.
HOW
can organizations and schools
INTENTIONALLY improve??
10
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
11. Job Market Data is Misaligned and Opaque
LIFELONG LEARNERS
RESUMES
LINKEDIN
JOB
APPLICATIONS
11
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
22. TRANSPAREN
T STRATEGIC
DEVELOPMEN
T PATHWAYS
Career Development
Pathways
INTENTIONALLY DESIGNED OBJECTIVE PATHWAYS
22
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
Job Competency
Mapping
KNOWLEDGE
SKILLS
and ABILITIES
Competency
Assessment
OBJECTIVE
VALID
COMPETENCY
PROFILES
INDIVIDUALIZE
D
TARGETED
PLANS
Personalized
Development
Plans
23. CASE STUDY: Utah Valley University
LIFELONG LEARNERS
RESUMES
LINKEDIN
JOB
APPLICATIONS
COMPETENCY
PROFILES
JOB-ALIGNED
COMPETENCIE
S
VALIDATED
JOB
COMPETENCY
MAPS
23
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
24. CASE STUDY: Utah Valley University
LIFELONG LEARNERS
RESUMES
LINKEDIN
JOB
APPLICATIONS
COMPETENCY
PROFILES
with
VERIFIABLE
CLAIMS
WORK-
ALIGNED
KSAs
documented from
DEGREES & PROGRAMS
VALIDATED
JOB
COMPETENCY
MAPS
DEGREE
PROGRAMS
JOB
COMPETENCY
MAPS
(w/ Multiple Employers)
Alignment!
PROCESS
How this works
with UVU and
other schools.
24
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
EXPANDED
PROJECT @UVU
9 additional employers
1 new program w/
10 employers
Internal job alignment
COMPETENCY
RECORDS &
Credential
Wallets
25. So what?
THREE THINGS YOU CAN DO IMMEDIATELY
Identify HIGH-DEMAND, HIGH-GROWTH jobs and create
JOB COMPETENCY MAPS for them
Work with EDUCATIONAL PROVIDERS to ensure
ALIGNMENT between programs and jobs
Create personalized, TRANSPARENT
& OBJECTIVE UPSKILLING PATHWAYS
25
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
26. Now what?
26
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
Identify HIGH-DEMAND, HIGH-GROWTH jobs and
create JOB COMPETENCY MAPS for them
REIMAGINED BUSINESS SERVICES
27. Now what?
27
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
Work with EDUCATIONAL PROVIDERS to ensure
ALIGNMENT between programs and jobs
REALIGNED TRAINING OPPORTUNITIES
28. Now what?
28
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
Create personalized, TRANSPARENT
& OBJECTIVE UPSKILLING PATHWAYS
REFOCUSED CAREER COACHING
29. Q&A
29
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
30. REFERENCES
Bank of America. “2020 HUMAN CAPITAL MANAGEMENT REPORT.” October 2020.
Scott Jaschik & Doug Lederman. “The 2014 Inside Higher Ed Survey of College & University Chief Academic Officers.”
Conducted by Gallup®, Inside Higher Ed (2014).
Preety Sidhu & Valerie J. Calderon. “Many Business Leaders Doubt U.S. Colleges Prepare Students.” Gallup News
(February 25, 2014).
James Bessen. “Employers Aren’t Just Whining — the “Skills Gap” is Real.” Harvard Business Review, August 2014.
Stefanie K. Johnson, David R. Hekman, and Elsa T. Chan. “If There’s Only One Woman in Your Candidate Pool, There’s
Statistically No Chance She’ll Be Hired.” Harvard Business Review. April 2016.
Boston Consulting Group. “The Mix That Matters: Innovation Through Diversity.” February 2017.
Nancy F. Clark. “Act Now to Shrink the Confidence Gap.” Forbes, April 2014.
ManpowerGroup. “Solving the Talent Shortage: Build, Buy, Borrow and Bridge.” Published 2018.
30
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
32. 54%
of employers
conduct formal,
post-hire training
to fill gaps.
32
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability
33. 26%
of Americans
QUIT THEIR JOBS
because they were
dissatisfied with the
Training & onboarding
process.
33
April 11-14, 2022 • Washington DC • Tomorrow’s DE&I Talent Solutions, KRA Corporation & Aspire Ability