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Jon Klubnik
Tandem CloudTop
Hard
Core
We Moved to
Sugarland, TX!
I've had my
hands full
My Business Model
A Wedding Cake And a Fast Food Joint
The Wedding Cake
The Fast Food Joint
 Don’t spread your self too
thin
 Re Use it
 Don’t throw it away
 Good content lasts forever
How do you respond to the
following?
 Direct mail
 Magazine ads
 TV ads
 Radio ads
 Packaging (i.e., “Free Toy Inside” on the cereal box)
 Flyers handed to you on the street
 Billboards off the highway
 Automated messages when you’re on hold, telling you to
visit the company website
Do you really want to be this guy?
What I've learned
Define: Inbound Marketing
 Inbound marketing is advertising a company through
blogs, podcasts, video, eBooks, enewsletters, whitepapers, SE
O, social media marketing, and other forms of content
marketing.
 In contrast, buying attention, cold calling, direct paper
mail, radio, TV advertisements, sales flyers, spam, email
marketing, telemarketing and traditional advertising are
considered "outbound marketing".
 Inbound marketing earns the attention of customers, makes
the company easy to be found and draws customers to the
website by producing interesting content.
Inbound Marketing
The New
Sales Funnel
Inbound Marketing vs Outbound
Knock, Knock do you need any ACT! Today
 Outbound marketing generally involves trying to identify
a need and CONVINCE a client of that FACT.
 For us, we have found that we get better results when are
REALLY READY TO RESPOND when a customer does have a
need.
Create your elevator pitch
 It forces you to achieve clarity yourself.
 What is unique about what you do?
 What do you have to say?
 Use your background, your interests, and your passions
 We have the Why, now how about the who!
 30 Seconds is all you get!
Whom are you trying to reach?
 Where do they spend their time online (Watering Holes)
 What are they craving
 Identify a target, then develop your system around that
ecosystem
What do you want them to do?
 Provide tons of Value
 Share Stories
 Inspire your readers
3 Essential Marketing Systems
 Client Attraction and Lead Generation
 Marketing efforts start here
 Lead Conversation and Qualification
Maximizing Client Value
 Develop a plan for reaching you existing or former
customers
 Tribe-building is the new marketing.
 Discover your passion
 Volunteer to lead
 Be Generous
 Provide a way to communicate
Who Has Time for Marketing
 You have to make time in your day
 Prepare the night before
 Do it before it gets busy
 Review Content using a good RSS Feed
Before You Start
 Popular topics
 What are you passionate about?
 Google Reader – for now
 Community Group
RSS FEED
Getting Started
 Develop a Home Base
 Embassies
 Outposts
Favorite Methods of Connecting
 ACT Community Group
 Blog
 Facebook
 Linked In
 PInterest
 YouTube
 Google Adwords
ACT Community Group
ACT Community Group - Tips
 Stay Involved
 Search for Hot Topics
 Evangelize the Brand
 Promote Each Other
Word Press Website
Blogging
 Convert your web page to a Word Press theme
 Include your top 10 posts on your about page
 Create a sidebar of your favorite posts
 Don’t overuse, don’t oversell
Why You Loose Readers
 Your titles make me yawn
 Your posts are boring
 Your posts are too infrequent
 Your posts are too unfocused
 You don’t participate in the conversation
Best Practices for the Blog
 1. Define your purpose.
 2. Set a reliable schedule.
 3. Mix it up!
 4. Move beyond the written word.
 5. Size matters.
 6. Learn how to write killer headlines.
 7. Design is important.
 8. Create momentum.
 9. Consider comment moderation.
 10. Categorize and tag everything.
 11. Write the way you speak
Facebook
Pages
 Promote for More Leads
 Reach a specific Audience
 Keep a 20-1 rule of Good tips to “selling”
Facebook Ads
Instead of this Try this
Twitter
 Schedule your tweets using an automated system
 Social oomph.com
 Hoot suite
 Buffer
Twitter
Keep Tweets short and sweet.
 Creativity loves constraints and simplicity is at our core.
 Tweets are limited to 140 characters so they can be consumed
easily anywhere, even via mobile text messages.
 There’s no magical length for a Tweet, but a recent report by
Buddy Media revealed that Tweets shorter than 100
characters get a 17% higher engagement rate
Twitter
 Make it real-time.
 Timing matters, especially for breaking news or live
Tweets. But how about for everything else? The short
answer: it depends on the content of the Tweet, your
objectives, your audience, their geography and more. The
best way to optimize the timing of your Tweets is to test
and learn.
Twitter -Hinders
 That sounds silly
 Twitter: When you look and no one is following
 Difficult screen name
 Posting more than 120 characters
 Tweeting too much or too little
 Asking for more than you give (Think 20 to 1)
 Posting when you are frustrated or angry
Twitter
 What’s Our New #HashTag
 #SageACT is nice but going away. Keep both for now
 #ACT to generic
 #ACTCRM is good
 #ACTCC is just for us!
You don’t have a good profile
page
 Failing to engage in the conversation
Get your own YouTube
SlideShare
 So why should you consider using SlideShare?
 It can support your company’s public relations efforts by acting as another
thought-leadership platform
 It provides quick and easy feedback in the form of view counts (similar to
YouTube)
 It can boost SEO: Similar to how YouTube videos often rank on the first
page of results generated by Google searches, keyword-optimized
SlideShare presentations are also often among the top hits
 It can increase traffic to your site
 It makes it easy for your PowerPoint content to get more views: Once you
create content on SlideShare, it can be embedded anywhere, by anyone;
this, in turn, leads to more views, as people outside your community
embed your content on their websites, blogs, etc.
SlideShare
 SlideShare has been called the “YouTube for PowerPoint
presentations,” allowing users to embed and share
presentations anywhere – by anyone – on the web.
 According to SlideShare’s “About” section, SlideShare is
the world’s largest community for sharing
presentations, with “60 million monthly visitors and 130
million page views.”
 Besides presentations, SlideShare also supports
documents, PDFs, videos and webinars
SlideShare
 So why should you consider using SlideShare?
 Because it isn’t as crowded as platforms like
YouTube, SlideShare offers the opportunity – by means of
high-quality content – to be a big fish in a smaller
pond, especially given that many SlideShare presentations
are very basic
 It offers an easier and less expensive means of content
creation, as compared to YouTube
 It plays well with other social media tools
SlideShare
 TIP #1: START WITH PAPER, NOT SLIDESHARE.
 TIP #2: TELL YOUR SLIDESHARE STORY IN 3 ACTS.
 Try a WHY> HOW>WHAT progression
 TIP #3: A PICTURE IS WORTH 1,000 WORDS.
 TIP #4: DITCH THE BULLET POINTS ON YOUR SLIDES
Ebook and White Paper
 Share, don’t sell
Getting Started
 Daily Discipline
 Devote 30 minutes a day
 What I’m reading
Blogs I follow
Sites of Interest
Toole We use.
Get a Reader

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Standing out in a crowded room jon klubnik marketing your small business

  • 5. My Business Model A Wedding Cake And a Fast Food Joint
  • 7. The Fast Food Joint  Don’t spread your self too thin  Re Use it  Don’t throw it away  Good content lasts forever
  • 8. How do you respond to the following?  Direct mail  Magazine ads  TV ads  Radio ads  Packaging (i.e., “Free Toy Inside” on the cereal box)  Flyers handed to you on the street  Billboards off the highway  Automated messages when you’re on hold, telling you to visit the company website
  • 9. Do you really want to be this guy?
  • 11. Define: Inbound Marketing  Inbound marketing is advertising a company through blogs, podcasts, video, eBooks, enewsletters, whitepapers, SE O, social media marketing, and other forms of content marketing.  In contrast, buying attention, cold calling, direct paper mail, radio, TV advertisements, sales flyers, spam, email marketing, telemarketing and traditional advertising are considered "outbound marketing".  Inbound marketing earns the attention of customers, makes the company easy to be found and draws customers to the website by producing interesting content.
  • 14. Inbound Marketing vs Outbound Knock, Knock do you need any ACT! Today  Outbound marketing generally involves trying to identify a need and CONVINCE a client of that FACT.  For us, we have found that we get better results when are REALLY READY TO RESPOND when a customer does have a need.
  • 15.
  • 16. Create your elevator pitch  It forces you to achieve clarity yourself.  What is unique about what you do?  What do you have to say?  Use your background, your interests, and your passions  We have the Why, now how about the who!  30 Seconds is all you get!
  • 17. Whom are you trying to reach?  Where do they spend their time online (Watering Holes)  What are they craving  Identify a target, then develop your system around that ecosystem
  • 18. What do you want them to do?  Provide tons of Value  Share Stories  Inspire your readers
  • 19. 3 Essential Marketing Systems  Client Attraction and Lead Generation  Marketing efforts start here  Lead Conversation and Qualification
  • 20. Maximizing Client Value  Develop a plan for reaching you existing or former customers  Tribe-building is the new marketing.  Discover your passion  Volunteer to lead  Be Generous  Provide a way to communicate
  • 21. Who Has Time for Marketing  You have to make time in your day  Prepare the night before  Do it before it gets busy  Review Content using a good RSS Feed
  • 22. Before You Start  Popular topics  What are you passionate about?  Google Reader – for now  Community Group
  • 24. Getting Started  Develop a Home Base  Embassies  Outposts
  • 25. Favorite Methods of Connecting  ACT Community Group  Blog  Facebook  Linked In  PInterest  YouTube  Google Adwords
  • 27. ACT Community Group - Tips  Stay Involved  Search for Hot Topics  Evangelize the Brand  Promote Each Other
  • 29. Blogging  Convert your web page to a Word Press theme  Include your top 10 posts on your about page  Create a sidebar of your favorite posts  Don’t overuse, don’t oversell
  • 30. Why You Loose Readers  Your titles make me yawn  Your posts are boring  Your posts are too infrequent  Your posts are too unfocused  You don’t participate in the conversation
  • 31. Best Practices for the Blog  1. Define your purpose.  2. Set a reliable schedule.  3. Mix it up!  4. Move beyond the written word.  5. Size matters.  6. Learn how to write killer headlines.  7. Design is important.  8. Create momentum.  9. Consider comment moderation.  10. Categorize and tag everything.  11. Write the way you speak
  • 32. Facebook Pages  Promote for More Leads  Reach a specific Audience  Keep a 20-1 rule of Good tips to “selling”
  • 33. Facebook Ads Instead of this Try this
  • 34. Twitter  Schedule your tweets using an automated system  Social oomph.com  Hoot suite  Buffer
  • 35. Twitter Keep Tweets short and sweet.  Creativity loves constraints and simplicity is at our core.  Tweets are limited to 140 characters so they can be consumed easily anywhere, even via mobile text messages.  There’s no magical length for a Tweet, but a recent report by Buddy Media revealed that Tweets shorter than 100 characters get a 17% higher engagement rate
  • 36. Twitter  Make it real-time.  Timing matters, especially for breaking news or live Tweets. But how about for everything else? The short answer: it depends on the content of the Tweet, your objectives, your audience, their geography and more. The best way to optimize the timing of your Tweets is to test and learn.
  • 37. Twitter -Hinders  That sounds silly  Twitter: When you look and no one is following  Difficult screen name  Posting more than 120 characters  Tweeting too much or too little  Asking for more than you give (Think 20 to 1)  Posting when you are frustrated or angry
  • 38. Twitter  What’s Our New #HashTag  #SageACT is nice but going away. Keep both for now  #ACT to generic  #ACTCRM is good  #ACTCC is just for us!
  • 39. You don’t have a good profile page  Failing to engage in the conversation
  • 40. Get your own YouTube
  • 41. SlideShare  So why should you consider using SlideShare?  It can support your company’s public relations efforts by acting as another thought-leadership platform  It provides quick and easy feedback in the form of view counts (similar to YouTube)  It can boost SEO: Similar to how YouTube videos often rank on the first page of results generated by Google searches, keyword-optimized SlideShare presentations are also often among the top hits  It can increase traffic to your site  It makes it easy for your PowerPoint content to get more views: Once you create content on SlideShare, it can be embedded anywhere, by anyone; this, in turn, leads to more views, as people outside your community embed your content on their websites, blogs, etc.
  • 42. SlideShare  SlideShare has been called the “YouTube for PowerPoint presentations,” allowing users to embed and share presentations anywhere – by anyone – on the web.  According to SlideShare’s “About” section, SlideShare is the world’s largest community for sharing presentations, with “60 million monthly visitors and 130 million page views.”  Besides presentations, SlideShare also supports documents, PDFs, videos and webinars
  • 43. SlideShare  So why should you consider using SlideShare?  Because it isn’t as crowded as platforms like YouTube, SlideShare offers the opportunity – by means of high-quality content – to be a big fish in a smaller pond, especially given that many SlideShare presentations are very basic  It offers an easier and less expensive means of content creation, as compared to YouTube  It plays well with other social media tools
  • 44. SlideShare  TIP #1: START WITH PAPER, NOT SLIDESHARE.  TIP #2: TELL YOUR SLIDESHARE STORY IN 3 ACTS.  Try a WHY> HOW>WHAT progression  TIP #3: A PICTURE IS WORTH 1,000 WORDS.  TIP #4: DITCH THE BULLET POINTS ON YOUR SLIDES
  • 45. Ebook and White Paper  Share, don’t sell
  • 46. Getting Started  Daily Discipline  Devote 30 minutes a day  What I’m reading
  • 50.