2. STRESS
Is the persons adaptive
to a stimulus that places
excessive psychological
or physical demands on
that person.
3. TYPE A AND B PERSONALITY
PROFILE
EUSTRESS – Is the pleasurable stress that
accompanies positive events.
DISTRESS- Is the unpleasant stress that accompanies
negative events.
4. TYPE A PEOPLE – Are extremely competitive, highly
committed to work, and have a strong sense of time
urgency.
TYPE B PEOPLE- Are less competitive to work, and
have a weaker sense of time urgency.
HARDINESS- Is the persons ability to cope with
stress.
5. HARDENESS AND OPTIMISM
OPTIMISM – Is the events to which a persons sees, life
in relatively positive or negative items.
ORGANIZATIONAL STRESSOR- Are factors in the
workplace that can cause stress.
6. Is any upheaval in an individual’s life that alters his or
her attitudes, emotion, or behaviors.
7. PHYSICAL DEMANDS
Are stressor associated with a jobs physical
setting, such as the adequacy of temperature and
lighting an the physical requirements the job make on
the employee.
8. Role demands
are stressors associated with the role a person is
expected to play.
A role is a set of expected behaviors associated with
a particular position in a group or organization.
Role ambiguity
arises when a goal is not clear.
9. Role conflict
when the messages and cues constituting a role are
clear but contradictory or mutually exclusive.
Role overload
occurs when expectations for the role exceed the
individual’s capabilities.
10. Interpersonal demands
are stressors associated with group pressures,
leadership, and personality conflicts.
Life Change
is any meaningful change in a person’s personal or
work situation; too many life changes can lead to
health problems.
11. Major life trauma that may
cause stress include marital
problems, family difficulties,
and health problem initially
unrelated to stress.
12. Consequence of Stress
Individual Consequence
Behavioral Consequence
Psychological Consequence
Medical Consequence
Organizational Consequence
Performance
Withdrawal
Attitude
13. Burnout
-a general feeling of exhausting that develops when a
person simultaneously experience too much pressure
and has too few source of satisfaction.
14. Managing Stress in Workplace
Individual Coping Strategies
Exercise
Relaxation
Time Management
Role Management
Support Groups
16. Work-Life Linkages
Fundamental Work-Life Relationship
Work-Life Relationship-includes any relationship
between dimensions of the person’s work life and
person’s personal life
Balancing Work-Life Linkage
