Gulfnet Communications Company, a subsidiary of United Networks Holding (member of KIPCO Group); the first ISP in Kuwait and the Gulf Region.

2. About
Gulfnet
Gulfnet Communications - the pioneers of Internet and Online Data Services in
Kuwait
Gulfnet is Kuwait’s Premier Internet and Online Data Services provider that
offers secure, reliable, high-speed and any-to-any communications solutions in
addition to a host of diversified, value added services.
Leading the way forward
Gulfnet Communications Company (Gulfnet) was established in 1991 as the first
service provider in the Gulf region with the objective of providing cutting-edge
Internet and Online Data Services in the State of Kuwait. Today, approaching
two decades, we are proud to be where we are pioneers leading the way
forward.
Our journey has been marked by growth, innovation, collaboration, building
capabilities, strengthening networks and fostering relationships. Today, Gulfnet
offers a host of diversified products and services that cater to a broad base
of customers in the corporate, retail and residential segments. We have been
known for always delivering the best results and creating business value.
This profile is designed to introduce you to who we are, what we do, what drives
us, our products & services that we offer, and give an insight into the values we
abide by. We invite you to discover our services and enjoy your findings.

3. Mission
& Vision
Our Mission
To enhance the quality of life by delivering progressive online services.
Our Vision
To be the pioneers in communications
and online entertainment.

4. Our Core
Values
Gulfnet adheres to a set of core values that not only contributes to the
company’s success but also serves as a source of constant guidance for
conducting business.
Our core values are:
Integrity
In everything we do and in our
relationship with our customers and
shareholders. We are committed to
complete honesty and integrity in all
our actions.
Quality
In the products and services that
we deliver. We deploy the strictest
of all measures to ensure that there
is no compromise whatsoever on
the quality of our products and
services.
Superior
Performance
Delivered through our wide range of
smart products and services that not
only score high on performance but
are also extremely cost-effective.
Excellence
in Customer
Service
The hallmark of our existence. We
realize that upholding the service
standards that customers expect
of us is paramount to our business
and hence we are firmly committed
to excellence in service.

5. Gulfnet
Advantages
We believe Kuwait ISP market is very competitive and customers always have
a choice. Therefore, we at Gulfnet strive to provide differentiated services and
work very hard to secure and maintain strong partnerships with our valued
customers by providing them with unique high quality services.
• Faster-Than-Ever with a Scalable and Resilient 10
Gigabit Ethernet Backbone
• Multiple Internet STM feeds via submarine, terrestrial
and satellite providers
• Disaster Recovery Data Centers in Um-alHaiman and
Kuwait City
• State-of-the-Art Data Center connected to multiple
exchanges with multiple fiber routes
• International Private Leased Circuit (IPLC) Provider
• Vendor Interoperability and Independence
• Verizon MPLS Network Hub in the region
• Indelible Service Experience
• Unmatched Reliability
• Seamless Scalability
• Satellite Solutions
• Gulfnet Cloud

6. Connectivity
Data Services
Do you need to stay in touch with your remote locations to share data,
exchange information, and create your own WAN? Do you want to connect to
a far away place or just around the corner, Gulfnet Communications will help
you get there, we can provide the best solutions tailored to your exact needs.
No matter the connection you require; fiber, copper, wireless or satellite, we can
provide it at an affordable cost based upon requirements.
Data connections are kept secured with our xDSL, leased line or fiber optic
links. With the help of our motivated and highly skilled Account Managers, you
will be introduced to the best solution that suits your requirements, your future
expansion plans, and most importantly your budget.
We offer our customers with a robust,
reliable and high speed Access Network
including unmatchable data center
services.
Advantages:
• Gulfnet Metropolitan Area Network
• MPLS backbone
• Coverage all over the country
• Gigabit Ethernet Core scalable to Terabits
• Multi Security levels
• Customer Access through xDSL or Fiber
• Wireless access

7. IP Services
Are you stuck with non-IP based communications? Enhance your network
with IP based services and let your LAN or WAN take advantage of the latest
converged networking products in the market: video, voice and data. Stock
market quotes to phones or even web based content.
Gulfnet Communications has a fully redundant fiber optic IP backbone
network connecting to every exchange throughout Kuwait. The backbone ring
guarantees our corporate and residential subscribers the most stable and most
resilient network in Kuwait, and exceptionally advanced IP services.
Internet WWW (World Wide Web)
Small Businesses and multi-national organizations require sharing information
and exchanging data with their existing and potential. The fastest, cost-effective,
and most reliable way is to make it online via land, air or satellite connections,
which can be obtained through Gulfnet at a reasonably priced speeds ranging
from as low as 128Kbps to as fast as 100Mbps or even multiple STM1.
International Private Leased
Circuit (IPLC)
IPLC provides end-to-end
connectivity between local
and international organizations
through a dedicated point-to-
point interconnection, designed
to facilitate cross-border
communications of mission critical
applications including data transfer,
VoIP and video conferencing with
the highest security and reliability.
IPLC service can be provided in
various bandwidths up to multiple
STM1 as clear channel or with IPs.

8. Verizon
Business
Gulfnet Communications’ strategic alliance with Verizon Business (the leading
global communications provider) enables both providers to deploy paramount
data delivery services and cost-efficient regional to global connectivity through
advanced Multi-Protocol Label Switching (MPLS) technology, Public IP access in
Kuwait and secure access to neighboring countries via cable and satellite.
Our MPLS nodes in Kuwait facilitate Gulfnet public access to the Internet
backbone and indirect access to Verizon Business’s Private IP network through
Frame Relay and ATM points-of-presence in more than 90 countries.
The Gulfnet - Verizon partnership enables business owners in Kuwait to connect
to the world business community through secured, reliable, fast, any-to-any
communications solutions.
Gulfnet Communication’s IP services provide high-bandwidth connectivity to
Verizon’s (MCI) global Internet backbone, the fastest, best engineered, and most
reliable network in the world. Our dedicated Internet services include a standard
package of IP services that encompass domain name, DNS, e-mail, news, IP
addresses, service level agreements, as well as 24/7 monitoring.
As a complement to
our IP offering, our
global MPLS based
VPN Service provides
highly scalable
connectivity options
and a simple any-to-
any network design
using single PVC
connection to the
MPLS core network.
Our MPLS
network
services are
provided by
Verizon’s
(MCI) UUNet
Global
Internet
Backbone.

9. Verizon
Business
Gulfnet services are designed to meet
enterprise customers’ needs by offering
reliability, flexibility and wide range of service
speeds.
• A network based Virtual Private Network service grounded in Multi Protocol
Label Switching (MPLS) technology.
• Integrates the performance and traffic management capabilities of Data Link
Layer 2 with the scalability and flexibility of Network Layer 3 routing.
• Provides the capability to separate customer traffic through a VPN.
• Provides the security and quality of service (QoS) of layer 2 switching with the
scalability and any-to-any connectivity of IP.
• Delivers IP Quality of Service (QoS).
• 5 Classes of Service in support of real-time and mission and business critical
applications.
• Enables both network convergence and use of real-time or latency sensitive
applications.
• Fully DiffServ QoS compliant (RFC 2474).
• Global coverage to over 90 countries worldwide.

10. Communications
Voice
Let us build your network with an IP based system that gives you the ability to
deliver voice in a cost-effective manner throughout your LAN or WAN. Don’t
be hindered by your plain old analog lines, take advantage of one connection
for each person in the office that delivers your phone calls and connects them
seamlessly to your LAN.
In association with Kuwait Ministry of Communications (MOC), Gulfnet can carry
and deliver ISDN services on its backbone throughout Kuwait. In addition, IP
phone services can be implemented between your main head office and remote
branches via Gulfnet 10G IP backbone.
Video
Nothing beats a face-to-face meeting for
getting delicate business done be it with
a customer or with someone in the office.
Now, you can upgrade from just voice to
video and voice right at your desktop and
leap into the latest technology. With our
IP based video-phones, we can design
a network to take advantage of video
streaming capabilities with as little as
256Kbps in bandwidth. Providing video
connections within your offices or halfway
around the world can now be provided in a
cost-effective way with video phones and a
soft switch to giving you video quality that
will make you avoid the next hectic travel trip
or just to the office next door.

11. Data
Center
Primary Center
Data Center – City Tower
The practice of businesses hosting their own equipment and applications at
a specialized third party facility just makes perfect economic sense for big
businesses. There is a real payoff for them to keep their own, e-commerce and
other servers in secured facilities on major network backbones where redundant
pipes and ample infrastructure can be shared and content can be positioned
closer to its destination.
Gulfnet Communications introduces Kuwait’s first fully integrated data
center, featuring a variety of unique data services unmatched anywhere
in the region. Our data center is housed in a state-of-the-art facility, and
offers a range of services that can be tailored to your enterprise’s data
management requirements.
• Beautifully constructed 2,000 sq foot facility easily accessible on a 24/7 basis.
• 2x200 KVA UPS will ensure 100% reliable and clean power. It is further backed
up by a 250 KVA Diesel Generator with a provision for one more 250 KVA
• High Quality, Rittal, 42 RU Racks. Power fed from two different sources.
• DC Power Source; Redundant and reliable; 200 Amp.
• High Precision AC in (2+1) redundant mode to keep the ambient temperature
at 20° C ± 2° C.
• FM 200 Fire Suppression System
• Access Control System through biometric sensors as also through proximity
cards.
• Physical Security for unauthorized movement in the vicinity.
• Verizon/MCI Node in Kuwait to connect the region to over 90 countries.
• Video monitoring and recording facility for movement detection.
• Integrated BMS for On Line monitoring and control of security, fire and access
control.
• Supported by 24/7 NOC facility.
• World wide Connectivity through Optical Fiber communication via multiple Int’l
different routes.
• Connected to Satellite International Gateway
• Connected via two different fiber routes to TEC and Nuzha Exchanges to
access 10 Gigabit multiple fiber rings.

12. Disaster
Recovery
Data Center
Gulfnet has a state-of-art-the-art fully redundant Metropolitan Area Network
(MAN) in over the latest 10 Gigabit Ethernet backbone capable to automatically
converge in less than 45 ms for any major network node or fiber backbone
failure. In addition, Gulfnet maintains its own full replica of its vital systems and
network services at the UHN DR site. Hence, Gulfnet is well positioned to offer
connectivity to the customer’s owned Data Center or Gulfnet’s hosted DR site.
Advantages:
• Secured, dedicated, fast and end-to-end connectivity between the
company HQ and DR
• End-to-end gigabit bandwidth requirement (from 128 Kbps to 10 Gbps)
• Flexibility to host DR systems at two Gulfnet fully equipped datacenters
• 247 online and onsite support
• Synchronous and asynchronous data replication between main and DR
systems
• Physically and network secured parameter for the co-location/hosted IT
systems
• Customized SLA requirements including all three key security elements
(i.e.availability, integrity and confidentiality).
• Replication and Data Recovery Management
Business continuity and disaster recovery are primary concerns for companies.
Whether the disaster event involves a server failure or a site outage, a disaster
can interrupt user access to data and affect business continuity. Gulfnet
Communications offers data replication and disaster recovery management
features that organizations can use to effectively prepare for and recover from a
disaster.
Advantages
• Peering with international
data centers
• High speed International
connection through different
routes and media
On-line replication of data
• Security and networking
• Network management

13. Colocation
Colocation Services
Colocation services are for enterprises that require complete control over their
server configuration. Colocation allows your organization to connect a server
that you own to the Internet.
• Full Infrastructure available
• Cages
• Racks
• High security Access control
• 100% Reliable Power
• Environmental control as per International standards
• Fire Protection
• 24/7 - Access
• 24/7 Help Desk
Application Infrastructure Hosting
Your mission-critical IT infrastructure is protected within our world- class
facilities, and managed by our certified team of experts. This lets you
concentrate on other important areas of your IT operation while we ensure your
systems are always safe and always available.
• Ongoing Application Management
• Enhancements and Upgrades
• ASPs & Software Vendors Welcome to host
• Application Deployment and Minor Customization
• Server/OS Configuration & Management
• Application Performance Monitoring
• 24/7 Help Desk

14. Gulfnet Cloud
Gulfnet Communications Company has once again demonstrated its
leadership, creativity and innovative corporate culture by introducing a country’s
first and one of a kind, cloud computing concepts, dubbed Gulfnet Cloud.
Namely, Gulfnet has been diligently working to diversify its portfolio of services
with customers needs, desires, wants and pains in mind; as a result, Gulfnet
has once again set the new and enviable industry standards by introducing
the cloud computing, which will unequivocally prove to be highly valuable
and stupendously convenient proposition to all its invaluable customers. We
therefore, firmly believe the future is brighter with Gulfnet Cloud.
Gulfnet Cloud is an ideal business collaboration platform with myriad of
powerful, highly scalable and impeccably stellar solutions providing seamless
collaboration and communication companywide, regardless of the company’s
physical location and or its subsidiaries. Gulfnet Cloud solutions are solely
Gulfnet Cloud in the State of Kuwait at the Gulfnet’s state-of-the-art datacenter
ensuring optimal redundancy, accessibility and backup features. Further,
Gulfnet Cloud provides complete mobility and seamless scalability; high security
and guaranteed privacy of proprietary data, stored and exchanged therein. In
addition, Gulfnet Cloud business solutions will ensure total compatibility and
integration with all Microsoft products and services as well as with third party
solution providers including Google and Apple among others.
Gulfnet Cloud will most notably help companies:
Reduce the cost of ownership
Improve the team productivity and performance with easy-to-use collaborative tools
Help easily manage documents and ensure integrity of its content
Help easily scale up / down collaboration solution to meet business needs
Help deploy additional resources and business processes quickly and efficiently
Help retire obsolete resources and business processes quickly and efficiently
Provide sophisticated controls for securing company’s proprietary resources
Reduce complexity of securing and managing company’s proprietary resources
Provide a cost-effective foundation for building Web-based applications
With rich client functionality provided by Microsoft Outlook along with SharePoint
seamless collaboration features and a secure hosting infrastructure provided by
Gulfnet Datacenter, Gulfnet Cloud Mobile E-mail and Document Sharing is designed
for companies that want:
• To get more done and find a better way to share critical information with co-workers
• Peace of mind by allowing experts to manage systems and security while staying
focused on the core business
• Seamless access to critical files, contacts, emails and events from virtually
anywhere using a mobile devices or any Internet connection
• High reliability, security, scalability and outstanding performance around the clock

15. Kuwait VAS
KSE
Kuwait Stock Exchange
Gulfnet has partnered with the stocks trading and financial
information provider of Kuwait KSE (Kuwait Stock Exchange),
to offer Kuwait’s largest secured online stock transactions
network access to the financial institutions, banks and investment
companies, wherein real-time stock performance data for trading is
available with a simple click anytime you require.
Advantages:
• Enables investor to monitor the status of stock options status
• Stock Quotations table and individual stock index
• Enables investor to have real time access to the KSE system
• Daily & monthly quotations and index
• Access to company background and financial information.
MOI - VISA
Ministry of Interior (MOI) –
Commercial Visa Processing
Gulfnet has made special
connectivity arrangements
with MOI Visa issuing
authorities, to enable major
companies, travel and
tourism entities to directly
apply for Kuwait entry/transit
short VISA for business
travelers. Such service allows
authorized companies and
top hotels to distinguish
themselves by offering
quicker, easier and convenient
way of issuing Kuwait visit
Visa on time to its guests.

16. K-NET
K-NET Payment Services
Gulfnet provides merchants with the required connectivity for K-NET
IP based Point-Of-Sales (POS) terminals to access K-NET payment
network. Now, merchants can achieve more sales by staying connected
to any Bank of their choice through K-NET network for their customer’s
payment transactions.
Advantages:
• Speed: Reduced transaction time.
• Security: A secured IP POS network to process payment data between
K-NET and merchants’ site using encryption VPN link.
• Reliability: IP POS payment is very reliable compared to analog connections.
CBK
Central Bank of Kuwait
Gulfnet has established network connectivity with CBK to offer Kuwait
largest Securities Transaction Network to the financial institutions, banks
and investment companies where the requested information is available
via a Windows point and click based application, making operations easy
to learn and perform.
Advantages:
• Secured end-to-end connectivity
between the financial institutions
and CBK
• Committed bandwidth and
performance
• Complete setup of service,
including hardware to your
location

17. CSC
Civil Service Commission
Gulfnet plays a vital role in enabling Kuwait Ministry of Social Affairs & Labor
(MOSAL) and Civil Service Commission (CSC) to facilitate the process of
exchanging information to all the private establishments. CSC service helps
regulate the Kuwait labor affaires thru a secured and fast connectivity between
CSC systems and Kuwaiti companies for the purpose of transferring and
maintaining wages, salaries, and other vital information in compliance with CSC.
Advantages:
• Easy and time saving solution
• Private, secured, and direct end-to-end connectivity to CSC
• Fully integrated with the Central Bank of Kuwait, the Ministry of Finance and
the Ministry of Social Affairs & Labor
• Committed bandwidth and guaranteed performance thru and dedicated fast
link

18. Residential
Services
Basic Plans
Gulfnet Communications provides both NGN and DSL service
for home use. A variety of flexible options are available to suit
user requirements. Whatever your choice, getting connected
is simple and easy.
We offer simple packages with different speeds and
subscription periods with the ability to upgrade anytime.
Basic Plans (Flat Rate) :
128 Kbps 256 Kbps 512 Kbps 1 Mbps 2 Mbps 3 Mbps 4 Mbps
We offer you the freedom to instantly upgrade your speed (Max. 24 Mbps
depending on your line quality) by purchasing a Booster. A Booster is perfect for
budget minded people who want to pay the least every month for a very high
speed Internet and without the monthly commitment.
Pay As You Go
Booster Service
Volume Max. Speed Validity
1 GB Unlimited Speed
depending on MOC One Week
3 GB Telephone line quality
Up to 24 Mbps)
*Booster will expire upon reaching the maximum download capacity (1 GB or
3 GB) or after one week from usage whichever comes first. Upon expiry of the
Booster, your speed will instantly revert back to your original plan.

19. Volume Plans
Gulfnet Communications is proud to be the first in the Gulf Region to introduce
“Volume Plans” tailored for heavy download users. With Volume Plans, you can
access the Internet at an incredible high speed allowing you to cut down the
time required to download large files, movies, music, etc.
We offer multiple plans to suit every Internet user needs. With the new plans and
packages you have the freedom to get the best connectivity in Kuwait that suite
your financial plans without buying annual subscription.
Volume Plans packages are ideal for heavy downloader giving you the freedom
to download to your heart content with the best service and highest bandwidth
available.
Volume Max Speed Validity Top-Up Allowed
4 GB Unlimited Speed
10 GB depending on Months Yes
18 GB MOC Telephone
line quality
(Up to 24 Mbps)
Diet with Beef Up with
Others
24Mbps
Volume !
*Volume Plans will expire upon reaching the maximum download capacity (4GB,
10 GB, 18 GB) or after three months from usage whichever comes first. Upon
expiry of the Volume Plans package, your speed will instantly revert back to 64
Kbps allowing you to select any plan you like.
Users can Top-Up their account to achieve higher volumes for downloads. Upon
Top-Up, the user’s remaining volume will be readjusted to include the new Top-
Up volume and the expiry date will be reset for another 3 months.

20. Time Plans
Gulfnet Communications is proud to be the first in the Gulf Region to introduce
high speed “Time Plans” perfect for budget minded people who want to use
high speed Internet anytime they want without the commitment to buy annual
subscription.
With Time Plans packages, users have full control on when to turn on or turn
off their plan. And depending on the number of hours purchased, the user can
use the Time plan in a piecemeal fashion to spread the usage over a period of 3
months!
Finally, you can kiss good-bye to low speed and unaffordable high speed
subscription.
Time Max. Speed Validity Top-Up Allowed
20 Hours
50 Hours up to 2 Mbps 3 Months Yes
90 Hours
*Time Plans will expire upon
reaching the maximum usage hours
capacity (20, 50, 90) or after three
months from 1st usage whichever
comes first. Upon expiry of the
Time Plans package, your speed
will instantly revert back to 64 Kbps
allowing you to select any plan you
like.
Users can Top-Up their account
to add more hours. Upon Top-Up,
the user’s remaining hours will be
readjusted to include the new Top-
Up time and the expiry date will be
reset for another 3 months.

21. Satellite
Solutions
Gulfnet, in alliance with its sister company Gulfsat Communications, offers the
following major Satellite Services:
• Local and International Satellite Data Links.
• Direct Roof Top Connectivity or Connectivity through Gulfsat Teleport
• Point-2-Point (SCPC), Point-2-MultiPoint (TDMA) and On-Demand (DAMA)
Links.
• Corporate Satellite Intranet Links using either Mesh or Star Topology.
• International Satellite VPN.
Internet Satellite
Links
• Internet Backbone Connectivity.
• Internet and Data Access for local
companies and government offices
• Dedicated and shared Direct Roof-Top
Satellite Internet or via Gulfsat Teleport and
Terrestrial Network.
• Options using SCPC/SCPC, TDM/TDMA,
SCPC/DVB and DVBRCS Services with
DVB S/S2 Technology.
• One-Way Satellite Internet Services.
Video Satellite Links
• Dedicated P2P Video Conferencing Link.
• Bandwidth on Demand Applications
• Dedicated P2P Voice Links from Kuwait to
anywhere in the world.
TV Broadcast
• TV Uplink, Play out, Studio and SNG
Service.