1. John Isla
854 Ashford St ● Brooklyn, NY , 11207
347 -863-1261 ● jisla@primeclerk.com
ED U C A TI O N
John Jay College Of Criminal Justice, New York, NY
Master Of Public Administration Degree ExpectedGrad, Jan 2017
Relevant Coursework
 International Public Policy And Administration
 Introduction To Public Administration
 Organization Theory andManagement
 Human Resource Management
Berkeley College,Brooklyn,NY
Bachelor of Science Degree in Criminal Justice, Jun 2014
Awards and Achievements: GPA: 3.36, President’s List (Winter 2014)
EX P ER I EN C E
PRIME CLERK LLC, NEW YORK, NY
Data Entry Analyst, Mar 2016- Present
 Scanned and uploaded Case Correspondence to company’s software.
 Responsible for handing inbound processing as well as assisting with the production of outbound mailing services.
 Legal document processing (including claims and ballot processing), data-entry, scanning, processing return mail
 Learn company's proprietary software andbecome knowledgeable about claims management support
 Stage and process client data in various formats
 Resolve or elevate issues that arise during data processing or other workflows
ARONOVA & ASSOCIATES, L.L.C., Garden City, NY
Workers Compensation Paralegal, Oct 2015 – Nov 2015
 Served as a liaison between attorneys, clients, health care providers, insurance claims adjusters, witnesses, and workers’ co mpensation Judges.
 Reviewed new files and continue to maintain precise, organized files for the handling attorney to ensure that all facts are known and all essential
documents and facts are obtained throughout the case.
 Transmit medical record request authorizations to claimant's treatingphysicians/providers.
 Obtained claim information andmedical authorizations from client.
CRIMINAL JUSTICE AGENCY O F QUEENS CRIMINAL CO URT, Queens,NY
ROR Interviewer, Apr 2014 – Sept 2014
 Interviewed defendants after arrest to gather information on community ties, such as residence and employment.
 Telephoneddefendants family and friends to verify contacts andinformation providedduring interviews.
 Reviewed and summarized defendants’ criminal history records.
 Maintainedhigh level of confidentiality in a professional manner.
 DeterminedCJA’s pretrial release recommendation to the judge, by applying a standardized point scale.
 Provided administrative support to managers, supervisors, or staff members to assist with office productivity.
 Demonstratedexcellent phone skills by communicatingwith law enforcement personnel.
 Communicated with defendants to inform them of upcomingcourt dates.
US NAVY, Norfolk, VA
Operation Specialist Second Class, Jul 2007 – Oct 2014
 Managed equipment for the operations which included radars, GPS, computers and other devices.
 Patrolledin designated areas for the safety of civilians.
 Assisted office manager by providing various administrative duties.
 Provide administrative support to managers, supervisors, or staff members by assisting in the day to day
Management of the office’s activities.
 Ability to work under pressure with tight deadlines.
 Managed and answered secured satellite phone to meet and provide accurate communication to all sailors.
 Workedwith radar, communications, automation, andnavigational aids.
 Supervised up to 10 newly enlisted sailors to ensure proper trainingwas received.
A D D I TI O N A L S K I L L S
MS Word, MS Excel, MS PowerPoint, MSAccess, Internet Research, Social Media
Languages- Fluent in Spanish