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Five Cheat Codes

for Facebook Ads

by John Haydon
What we’re talking about today

• How are Facebook Ads unique?
1)
2)
3)
4)
5)

Let Insights tell you you how to target Facebook Ads
How to game the News Feed with Promoted Posts
How to let Graph Search show you lateral targets
How to target your customers with Facebook Ads
Using Facebook Ads to do customer research

• Salt and Pepper
• Facebook ad cheatsheet
Five Cheat Codes for Facebook Ads
How are Facebook Ads unique?

Five Cheat Codes for Facebook Ads
How are Facebook Ads unique?
Facebook has the most users

Over 1.2 billion active
users, and 700 million
active mobile users!

79% U.S. adults use social media (http://zmb.me/VTPZ2k)

Five Cheat Codes for Facebook Ads
How are Facebook Ads unique?
Social content as ad copy

In newsfeed:

Ad content is created
from content, comments,
likes, shares

In sidebar:

Five Cheat Codes for Facebook Ads
How are Facebook Ads unique?
Recommendations from strong ties

People trust the
recommendations of
their friends way more
than brands

Five Cheat Codes for Facebook Ads
How are Facebook Ads unique?
Hyper-targeting

Target ads to specific
segments of friends
of your fans!

Five Cheat Codes for Facebook Ads
How are Facebook Ads unique?
Hyper-targeting

Target ads to specific
segments of friends
of your fans!

Five Cheat Codes for Facebook Ads
How are Facebook Ads unique?
Hyper-targeting

Target ads to specific
segments of friends
of your fans!

Five Cheat Codes for Facebook Ads
How are Facebook Ads unique?
Different (not better) than Google ads

Facebook ads
target what people like
Google ads target what
people search for
Facebook ads reach their intended audience 90%
of the time VS an online industry standard of 35% (http://zmb.me/Ua1Nfm)

Five Cheat Codes for Facebook Ads
Let Insights tell you you how to target Facebook Ads

Cheatcode #1

Five Cheat Codes for Facebook Ads
Let Insights tell you you how to target Facebook Ads
Don’t just pull targets out of your butt

Yeah, that seems right...

Five Cheat Codes for Facebook Ads
Let Insights tell you you how to target Facebook Ads
Use actual data on Facebook users

Much better!

Five Cheat Codes for Facebook Ads
Let Insights tell you you how to target Facebook Ads
Use actual data on Facebook users

Five Cheat Codes for Facebook Ads
Game the News Feed algorithm with Promoted Posts

Cheatcode #2

Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts

But first... what is a Promoted Post?

Facebook Ads

vs

Promoted Posts

Cheap, but not as cheap as
promoted posts

Super cheap

Loads of highly specific targeting
options

Very easy to use and measure (on
desktop and mobile)

Results

Quick way to grow Page likes,
drive awareness and website
traffic

Get more exposure for posts that
are performing well

Downside

Not for the plumber or barber

Very limited targeting options

Pricing

Benefits

Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts

And... what is this “News Feed
algorithm” you speak of?

Four factors that determine whether your fan sees your Page update:

• Relationship between fan and update
• How fans talk about that update (likes, comments, shares)
• How recently the update was published
• How many negative comments the update received
Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
The problem with Promoted Posts

Facebook wants you to Promote "important" posts. But what’s
important to you may not always be important to your community.

Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
The problem with Promoted Posts

Facebook wants you to Promote "important" posts. But what’s
important to you may not always be important to your community.
Likes, comments and shares are the name of the game!

Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
Reach should never be your goal on Facebook

You’re only paying for Reach.
So you could waste a lot of
money if you’re not careful!

Remember: Likes, comments and
shares are the name of the game!
Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
Reach should never be your goal on Facebook

If you promote crappy
content, you will only hear
more crickets.

Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
Only promote awesome

Instead, only promote posts
that your fans already love!

Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
Only promote awesome

Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
Only promote awesome

This leads to more News Feed
exposure in the long run.

Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
Only promote posts to fans

You increase the likelyhood of negative comments by promoting to
friends of fans.

Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
Only promote posts to fans

You increase the likelyhood of negative comments by promoting to
friends of fans. Consider deleting this ad in the campaign.

https://www.facebook.com/ads/manage/campaigns/
Five Cheat Codes for Facebook Ads
How to game Edgerank with Promoted Posts
Mine for gold in your order posts

Go back over the past three months. Are there any posts you can promote?
Five Cheat Codes for Facebook Ads
How to target your customers with Facebook Ads

Cheatcode #3

Five Cheat Codes for Facebook Ads
How to target your customers with Facebook Ads
Create custom audiences

Custom audiences is a Facebook Ad feature that allows
you to target your customers among Facebook users,
using their email address, SMS or Facebook ID.

Five Cheat Codes for Facebook Ads
How to target your customers with Facebook Ads
These people
downloaded that eBook!

Create custom audiences

Five Cheat Codes for Facebook Ads
How to target your customers with Facebook Ads
Create custom audiences

•
•
•
•
•
•
•

Reach former customers with messaging that recaptures their interest.
Present different Page content based on various different donor levels.
Getting your top customers talking about you more.
Turn first time SMS members into Facebook Page fans.
Target customer segments with upsell ads.
Enhance open, click and conversion rates.
Suppress messaging from specific customers.

Five Cheat Codes for Facebook Ads
How to target your customers with Facebook Ads
Here’s a video tutorial

http://www.johnhaydon.com/2012/09/how-target-your-donors-or-email-subscribers-facebook-ads/
Five Cheat Codes for Facebook Ads
How to let Graph Search show you lateral targets

Cheatcode #4

Five Cheat Codes for Facebook Ads
How to let Graph Search show you lateral targets
What are lateral targets?

These are interests that
your customers share
that are NOT directly
related to your business.

Five Cheat Codes for Facebook Ads
How to let Graph Search show you lateral targets
What is Facebook Graph Search?

Facebook Graph search
lets you search
Facebook’s massive
database of interests.

Five Cheat Codes for Facebook Ads
How to let Graph Search show you lateral targets
What is Facebook Graph Search?

Five Cheat Codes for Facebook Ads
How to let Graph Search show you lateral targets

You can use this info to
more effective target ads

What is Facebook Graph Search?

Five Cheat Codes for Facebook Ads
How to let Graph Search show you lateral targets
10 graph searches to start with

1. My friends who like [your org]
2. Favorite interests of people who like [your page]
3. Favorite interests of people who like [your org] and [competing page]
4. Groups of people who like [your org]
5. Pages liked by people who like [your page]
6. Pages liked by women who like [your page]
7. Pages liked by men who like [your page]
8. Fans of [your page] and [another page]
9. Restaurants in [your city] visited by people who like [your page]
10. Pages like by people who live in [your city] and like [your page]
Five Cheat Codes for Facebook Ads
How to let Graph Search show you lateral targets
Use lateral targets wisely

1.
2.
3.
4.

Research lateral interest
Post content that appeals to those interests (be creative)
Promote the ones with the highest engagement
Split test to discover best approach

Five Cheat Codes for Facebook Ads
Using Facebook Ads to do customer research

Cheatcode #5

Five Cheat Codes for Facebook Ads
Using Facebook Ads to do customer research

Imagine being able to view a living, breathing
“persona” that represents your customer base?

Five Cheat Codes for Facebook Ads
Using Facebook Ads to do customer research

Imagine being able to view a living, breathing
“persona” that represents your customer base?
You can overlay Custom audiences with other
Facebook Graph criteria.For example...

Five Cheat Codes for Facebook Ads
Using Facebook Ads to do customer research
I had no idea...

Combine custom audience with other criteria

Five Cheat Codes for Facebook Ads
Using Facebook Ads to do customer research
I had no idea...

Combine custom audience with other criteria

Five Cheat Codes for Facebook Ads
Using Facebook Ads to do customer research
I had no idea...

Combine custom audience with other criteria

Five Cheat Codes for Facebook Ads
Using Facebook Ads to do customer research
I had no idea...

Combine custom audience with other criteria

Five Cheat Codes for Facebook Ads
Salt and Pepper

Five Cheat Codes for Facebook Ads
Salt and pepper
Nope...

Five Cheat Codes for Facebook Ads
Salt and pepper
Content, community and strategy first!

Facebook Ads work best
when they enhance the
“flavor” of your content
marketing strategy.

Five Cheat Codes for Facebook Ads
Cheat Sheet

Five Cheat Codes for Facebook Ads
Definitions
•

•
•
•
•

•
•
•

•
•
•
•

Page Engagement: Total number of times people have engaged with your Page or post.
Engagement includes things such as liking your Page, liking, commenting on, or sharing a post, or
clicking on a link within 24 hours after seeing your ad or 28 days after clicking on it, it's counted as
engagement.
Campaign Reach: This is the number of people that saw your ads.
Frequency :This is the avegrage number of times a person was exposed to your ad during the
campaign.
Total Spent: This is the total you've spent on this campaign during the dates selected.
Below the Page Engagement or Click graph you will see a button allowing you to view the full
report. Once you select this, you will be able to select the date range for the report and view the
following data at the top of the report (from left to right):
Impression: this is the total number of times your ad was displayed during the campaign.
Clicks: This is the number of clicks your ads have received. This number includes Page Likes, event
RSVPs, and app installs from the ad.
Actions: This data includes all actions taken by people within 24 hours after viewing an ad or
Sponsored Story, or within 28 days after clicking it. You’ll only see data here if you’re promoting a
Page, event, or app.
CTR (Click-through rate): The number of clicks on your ad divided by the number of impressions.
Spent: The amount of money you’ve spent so far during a campaign, or the total suspense once
your campaign is finished.
CPM: This is the cost per 1,000 impressions.
CPC: This is the avergage cost per click.

Five Cheat Codes for Facebook Ads
About John
Founder: Inbound Zombie - a non-profit social media consultancy in
Cambridge, MA and the Social Media Fundraising Club.
Trainer: Charityhowto and MarketingProfs.
Speaker: Nonprofit Technology Conference, New Media Expo, 140
Conference, Blackbaud BBCon, Social Media for Nonprofits Boston, etc.
Contributing Writer: Huffington Post, SocialBrite, Care2 Frog Loop,
Social Media Today, Digital Marketing Monthly, Examiner.
Author: Facebook Marketing for Dummies and All-in-One (2014).
Clients include: Oceana, EpicChange, Share Our Strength,
Environmental Defense Fund, Shriners Hospitals for Children, Bucks
County Library System, Scholastic, TechSoup, MarketingProfs, WaterAid
America, Twin Cities Habitat for Humanity, University of Massachusetts,
National Wildlife Federation and Susan G. Komen Greater NYC

Five Cheat Codes for Facebook Ads

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5 Cheat Codes for Facebook Ads

  • 1. Five Cheat Codes for Facebook Ads by John Haydon
  • 2. What we’re talking about today • How are Facebook Ads unique? 1) 2) 3) 4) 5) Let Insights tell you you how to target Facebook Ads How to game the News Feed with Promoted Posts How to let Graph Search show you lateral targets How to target your customers with Facebook Ads Using Facebook Ads to do customer research • Salt and Pepper • Facebook ad cheatsheet Five Cheat Codes for Facebook Ads
  • 3. How are Facebook Ads unique? Five Cheat Codes for Facebook Ads
  • 4. How are Facebook Ads unique? Facebook has the most users Over 1.2 billion active users, and 700 million active mobile users! 79% U.S. adults use social media (http://zmb.me/VTPZ2k) Five Cheat Codes for Facebook Ads
  • 5. How are Facebook Ads unique? Social content as ad copy In newsfeed: Ad content is created from content, comments, likes, shares In sidebar: Five Cheat Codes for Facebook Ads
  • 6. How are Facebook Ads unique? Recommendations from strong ties People trust the recommendations of their friends way more than brands Five Cheat Codes for Facebook Ads
  • 7. How are Facebook Ads unique? Hyper-targeting Target ads to specific segments of friends of your fans! Five Cheat Codes for Facebook Ads
  • 8. How are Facebook Ads unique? Hyper-targeting Target ads to specific segments of friends of your fans! Five Cheat Codes for Facebook Ads
  • 9. How are Facebook Ads unique? Hyper-targeting Target ads to specific segments of friends of your fans! Five Cheat Codes for Facebook Ads
  • 10. How are Facebook Ads unique? Different (not better) than Google ads Facebook ads target what people like Google ads target what people search for Facebook ads reach their intended audience 90% of the time VS an online industry standard of 35% (http://zmb.me/Ua1Nfm) Five Cheat Codes for Facebook Ads
  • 11. Let Insights tell you you how to target Facebook Ads Cheatcode #1 Five Cheat Codes for Facebook Ads
  • 12. Let Insights tell you you how to target Facebook Ads Don’t just pull targets out of your butt Yeah, that seems right... Five Cheat Codes for Facebook Ads
  • 13. Let Insights tell you you how to target Facebook Ads Use actual data on Facebook users Much better! Five Cheat Codes for Facebook Ads
  • 14. Let Insights tell you you how to target Facebook Ads Use actual data on Facebook users Five Cheat Codes for Facebook Ads
  • 15. Game the News Feed algorithm with Promoted Posts Cheatcode #2 Five Cheat Codes for Facebook Ads
  • 16. How to game Edgerank with Promoted Posts But first... what is a Promoted Post? Facebook Ads vs Promoted Posts Cheap, but not as cheap as promoted posts Super cheap Loads of highly specific targeting options Very easy to use and measure (on desktop and mobile) Results Quick way to grow Page likes, drive awareness and website traffic Get more exposure for posts that are performing well Downside Not for the plumber or barber Very limited targeting options Pricing Benefits Five Cheat Codes for Facebook Ads
  • 17. How to game Edgerank with Promoted Posts And... what is this “News Feed algorithm” you speak of? Four factors that determine whether your fan sees your Page update: • Relationship between fan and update • How fans talk about that update (likes, comments, shares) • How recently the update was published • How many negative comments the update received Five Cheat Codes for Facebook Ads
  • 18. How to game Edgerank with Promoted Posts The problem with Promoted Posts Facebook wants you to Promote "important" posts. But what’s important to you may not always be important to your community. Five Cheat Codes for Facebook Ads
  • 19. How to game Edgerank with Promoted Posts The problem with Promoted Posts Facebook wants you to Promote "important" posts. But what’s important to you may not always be important to your community. Likes, comments and shares are the name of the game! Five Cheat Codes for Facebook Ads
  • 20. How to game Edgerank with Promoted Posts Reach should never be your goal on Facebook You’re only paying for Reach. So you could waste a lot of money if you’re not careful! Remember: Likes, comments and shares are the name of the game! Five Cheat Codes for Facebook Ads
  • 21. How to game Edgerank with Promoted Posts Reach should never be your goal on Facebook If you promote crappy content, you will only hear more crickets. Five Cheat Codes for Facebook Ads
  • 22. How to game Edgerank with Promoted Posts Only promote awesome Instead, only promote posts that your fans already love! Five Cheat Codes for Facebook Ads
  • 23. How to game Edgerank with Promoted Posts Only promote awesome Five Cheat Codes for Facebook Ads
  • 24. How to game Edgerank with Promoted Posts Only promote awesome This leads to more News Feed exposure in the long run. Five Cheat Codes for Facebook Ads
  • 25. How to game Edgerank with Promoted Posts Only promote posts to fans You increase the likelyhood of negative comments by promoting to friends of fans. Five Cheat Codes for Facebook Ads
  • 26. How to game Edgerank with Promoted Posts Only promote posts to fans You increase the likelyhood of negative comments by promoting to friends of fans. Consider deleting this ad in the campaign. https://www.facebook.com/ads/manage/campaigns/ Five Cheat Codes for Facebook Ads
  • 27. How to game Edgerank with Promoted Posts Mine for gold in your order posts Go back over the past three months. Are there any posts you can promote? Five Cheat Codes for Facebook Ads
  • 28. How to target your customers with Facebook Ads Cheatcode #3 Five Cheat Codes for Facebook Ads
  • 29. How to target your customers with Facebook Ads Create custom audiences Custom audiences is a Facebook Ad feature that allows you to target your customers among Facebook users, using their email address, SMS or Facebook ID. Five Cheat Codes for Facebook Ads
  • 30. How to target your customers with Facebook Ads These people downloaded that eBook! Create custom audiences Five Cheat Codes for Facebook Ads
  • 31. How to target your customers with Facebook Ads Create custom audiences • • • • • • • Reach former customers with messaging that recaptures their interest. Present different Page content based on various different donor levels. Getting your top customers talking about you more. Turn first time SMS members into Facebook Page fans. Target customer segments with upsell ads. Enhance open, click and conversion rates. Suppress messaging from specific customers. Five Cheat Codes for Facebook Ads
  • 32. How to target your customers with Facebook Ads Here’s a video tutorial http://www.johnhaydon.com/2012/09/how-target-your-donors-or-email-subscribers-facebook-ads/ Five Cheat Codes for Facebook Ads
  • 33. How to let Graph Search show you lateral targets Cheatcode #4 Five Cheat Codes for Facebook Ads
  • 34. How to let Graph Search show you lateral targets What are lateral targets? These are interests that your customers share that are NOT directly related to your business. Five Cheat Codes for Facebook Ads
  • 35. How to let Graph Search show you lateral targets What is Facebook Graph Search? Facebook Graph search lets you search Facebook’s massive database of interests. Five Cheat Codes for Facebook Ads
  • 36. How to let Graph Search show you lateral targets What is Facebook Graph Search? Five Cheat Codes for Facebook Ads
  • 37. How to let Graph Search show you lateral targets You can use this info to more effective target ads What is Facebook Graph Search? Five Cheat Codes for Facebook Ads
  • 38. How to let Graph Search show you lateral targets 10 graph searches to start with 1. My friends who like [your org] 2. Favorite interests of people who like [your page] 3. Favorite interests of people who like [your org] and [competing page] 4. Groups of people who like [your org] 5. Pages liked by people who like [your page] 6. Pages liked by women who like [your page] 7. Pages liked by men who like [your page] 8. Fans of [your page] and [another page] 9. Restaurants in [your city] visited by people who like [your page] 10. Pages like by people who live in [your city] and like [your page] Five Cheat Codes for Facebook Ads
  • 39. How to let Graph Search show you lateral targets Use lateral targets wisely 1. 2. 3. 4. Research lateral interest Post content that appeals to those interests (be creative) Promote the ones with the highest engagement Split test to discover best approach Five Cheat Codes for Facebook Ads
  • 40. Using Facebook Ads to do customer research Cheatcode #5 Five Cheat Codes for Facebook Ads
  • 41. Using Facebook Ads to do customer research Imagine being able to view a living, breathing “persona” that represents your customer base? Five Cheat Codes for Facebook Ads
  • 42. Using Facebook Ads to do customer research Imagine being able to view a living, breathing “persona” that represents your customer base? You can overlay Custom audiences with other Facebook Graph criteria.For example... Five Cheat Codes for Facebook Ads
  • 43. Using Facebook Ads to do customer research I had no idea... Combine custom audience with other criteria Five Cheat Codes for Facebook Ads
  • 44. Using Facebook Ads to do customer research I had no idea... Combine custom audience with other criteria Five Cheat Codes for Facebook Ads
  • 45. Using Facebook Ads to do customer research I had no idea... Combine custom audience with other criteria Five Cheat Codes for Facebook Ads
  • 46. Using Facebook Ads to do customer research I had no idea... Combine custom audience with other criteria Five Cheat Codes for Facebook Ads
  • 47. Salt and Pepper Five Cheat Codes for Facebook Ads
  • 48. Salt and pepper Nope... Five Cheat Codes for Facebook Ads
  • 49. Salt and pepper Content, community and strategy first! Facebook Ads work best when they enhance the “flavor” of your content marketing strategy. Five Cheat Codes for Facebook Ads
  • 50. Cheat Sheet Five Cheat Codes for Facebook Ads
  • 51. Definitions • • • • • • • • • • • • Page Engagement: Total number of times people have engaged with your Page or post. Engagement includes things such as liking your Page, liking, commenting on, or sharing a post, or clicking on a link within 24 hours after seeing your ad or 28 days after clicking on it, it's counted as engagement. Campaign Reach: This is the number of people that saw your ads. Frequency :This is the avegrage number of times a person was exposed to your ad during the campaign. Total Spent: This is the total you've spent on this campaign during the dates selected. Below the Page Engagement or Click graph you will see a button allowing you to view the full report. Once you select this, you will be able to select the date range for the report and view the following data at the top of the report (from left to right): Impression: this is the total number of times your ad was displayed during the campaign. Clicks: This is the number of clicks your ads have received. This number includes Page Likes, event RSVPs, and app installs from the ad. Actions: This data includes all actions taken by people within 24 hours after viewing an ad or Sponsored Story, or within 28 days after clicking it. You’ll only see data here if you’re promoting a Page, event, or app. CTR (Click-through rate): The number of clicks on your ad divided by the number of impressions. Spent: The amount of money you’ve spent so far during a campaign, or the total suspense once your campaign is finished. CPM: This is the cost per 1,000 impressions. CPC: This is the avergage cost per click. Five Cheat Codes for Facebook Ads
  • 52. About John Founder: Inbound Zombie - a non-profit social media consultancy in Cambridge, MA and the Social Media Fundraising Club. Trainer: Charityhowto and MarketingProfs. Speaker: Nonprofit Technology Conference, New Media Expo, 140 Conference, Blackbaud BBCon, Social Media for Nonprofits Boston, etc. Contributing Writer: Huffington Post, SocialBrite, Care2 Frog Loop, Social Media Today, Digital Marketing Monthly, Examiner. Author: Facebook Marketing for Dummies and All-in-One (2014). Clients include: Oceana, EpicChange, Share Our Strength, Environmental Defense Fund, Shriners Hospitals for Children, Bucks County Library System, Scholastic, TechSoup, MarketingProfs, WaterAid America, Twin Cities Habitat for Humanity, University of Massachusetts, National Wildlife Federation and Susan G. Komen Greater NYC Five Cheat Codes for Facebook Ads