Solutions Web 2.0: Innovative Management Systems for Employment Services, presented at Cannexus10 on January 25, 2010.

1. Solutions Web 2.0:
Innovative Management Systems for
Employment Services
January 25, 2010
John Coward, MA
Steven Atkinson, MBA

2. Introductions
John Coward
Steven Atkinson
Workshop Participants
o Introductions and experience using Web 2.0 applications

3. Workshop Objectives
1. Why Web 2.0 applications have emerged
in the Career Development Sector
2. Determine whether there is a role for Web
2.0 applications beyond networking and
job search support
3. Potential applications of Web 2.0 for
organizational development
4. Explore some applications of Web 2.0
platforms in Employment Services
5. Identify the positive features of Web 2.0 in
organizations development
6. Challenges associated with the use of
Web 2.0

4. Web 2.0: What is it?
• Definition of Web 2.0:
The term "Web 2.0" (2004–present) is commonly associated with web applications that facilitate interactive
information sharing, interoperability, user-centered design,[1] and collaboration on the World Wide Web.
Examples of Web 2.0 include web-based communities, hosted services, web applications, social-networking
sites, video-sharing sites, wikis, blogs, mashups, and folksonomies. A Web 2.0 site allows its users to
interact with other users or to change website content, in contrast to non-interactive websites where users
are limited to the passive viewing of information that is provided to them.
• History of Web 2.0

5. Web 2.0: Common Applications in
Career Development
• Networking:
 Linkedin – professional groups
 Blogs
 Facebook
 Twitter
• Job Exploration
• Job Development

6. Potential Organizational Applications of
Web 2.0
• Fund Development
 E.g. Haiti Earthquake Donations
• Advocacy
 E.g. Facebook Groups
• Proposal Development
• “Intranets”
• Brainstorming/White boarding
• Staff Training
• Human Resources Management
• Budget Development
• Budget Management

7. Experience with Web 2.0:
Organizational Applications
• Advocacy
o E.g. BC Youth Employment Advocacy
• Proposal Development
• “Intranets”
• Brainstorming/White boarding
• Staff Training
• Human Resources Management
• Budget Development
• Budget Management

8. Positive Features of Web 2.0 in
Organizational Development
• Low cost/No cost options
• Relatively easy implementation
• Highly automated
• Increase storage capacity
• Increases employee engagement opportunities
• Levels organizational information flow
• Allows for multiple sources of input
• Central repository for individual and shared information
• Real time information flow
• More mobility

9. Challenges Associated with Web 2.0
o Vision
o Readiness
o Expectations
o Literacy
o Barriers
o Implementation
o Sustainability and growth
o Assessment and Evaluation
o Privacy and Security

10. Thank You!