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Wrapping the Gift?
• The Role of the School Library
• Evaluating the School Library
Program
LIB 620 Library Management
Fall 2012
2
What are school libraries for?
The Mission of the School
Library
– The school library provides
information and ideas that are
fundamental to functioning
successfully in today’s information and
knowledge-based society. The school
library equips students with life-long learning
skills and develops the imagination, enabling
them to live as responsible citizens.
– IFLA/UNESCO School Library Manifesto
2
3
AASL Mission
The mission of the school library
media program is to ensure that the
students and staff are effective users
of ideas and information. The school
library media specialist empowers
students to be critical thinkers,
enthusiastic readers, skillful
researchers, and ethical users of
information . . .
– Empowering Learners (2009).
3
4
What about school librarians?
4
Roles and Responsibilities
of the School Library Media Specialist
– Leader
– Instructional Partner
– Information Specialist
– Teacher
– Program Administrator
5
More on the role of the LMS
Guiding principles
– Principle One: School libraries have no
boundaries.
– Principle Two: Library and information
professionals should be flexible.
– Principle Three: Ensure that students are
effective users of ideas and information.
– Principle Four: Information is everywhere,
essential, and central.
• Lowe, C. A. The Role of the School Library Media
Specialist in the 21st Century. ERIC Digest. 2000-11-00
5
6
Another way to look at it
6
7
School Librarian
Leadership
7
8
Leadership
Are there many
types of leaders?
– Appointed Leaders
– Expert Leaders
– Interpersonal Leaders
– Social/Informal Leaders
• Are you a “born leader”? If not, you can develop
skills to help you become an effective leader.
Just as you become a better teacher through
experience, you'll become more comfortable as a
leader over time.
• The Teacher Librarian as Manager
8
9
9
10
Beyond Proficiency @ your
library® supporting documents:
– Beyond Proficiency @ your library Webcast
– Library Media Program Rubric
– Sample Evaluation Tool for School Media Librarians
Characteristics of Highly Effective Teaching and
Learning in the Library
10
11
Evaluation of School Library Programs
12
Preemptive Action:
The busy librarian’s guide to
program evaluation
Based in part on:
A workshop developed by the
Pennsylvania School Librarians Association
Professional Development Committee
(No longer available online)
indicates the slide was originally from the above presentation
13
http://evaluationtoolbox.net.au/index.php?option=com_content&view=article&id=11&Itemid=17
14
What about school library program evaluation?
Evaluation of
school library media centers:
– When you examine something or
someone, you examine the subject and
make a judgment about the quality,
significance, or condition of whatever is to
be evaluated.
• Emanuel T. Prostano and Joyce S. Prostano,
The School Library Media Center 5th ed. (Englewood, CO:
Libraries Unlimited, 1999), 44.
15
Purposes of evaluation
To find out what is right
To find out what is wrong
• Summary of definition in Blanche Woolls, The School
Library Media Manager 2nd ed. (Westport, CT: Libraries
Unlimited, 1999).
16
What can you evaluate?
Everything!
– Collection
– Personnel
– Library Layout
– Programs
– Curriculum collaboration
– Reference
service/collection:
• Interview skills
• Quality of the
answers provided
• Satisfaction of your
patrons
– Students or
teachers—or other
school staff
17
What should you evaluate?
That depends . . .
– On your priorities
– On your economic needs and situation
– On the policies and procedures established by
your school, school district and/or state
– On how much time you have left over from your
other duties to devote to planning and executing
an evaluation project
18
Why evaluate?
Because you have to
– Continuous assessment of services can be an
ongoing requirement for accreditation/funding,
etc.
Because you want to
– You want to find out how well you’re doing
– You want to find out how well others think
you’re doing
– You want to find ways to improve your service
19
Why Evaluate?
• Schools are being evaluated by student
academic achievement in reading,
writing and math.
• Recent studies show student
achievement correlates positively with
effective school library programs.
20
Why Evaluate?
Studies show the positive correlation with
student achievement occurs when there is an
effective school library program [and]:
– School librarians are full time and
– Librarians collaborate with teachers on
instructional planning.
21
Why Evaluate?
Studies also show an
effective school library program
includes the following attributes:
– Quality collections;
– Increased hours of access beyond school day;
– Professional development for teachers and
librarians;
– Student access to technology; and
– Collaboration with other types of libraries.
22
Why Evaluate? Because. . .
To improve, the librarian must
have baseline data about the program.
To be relevant, the librarian must
know if the library services and
resources are aligned with the school’s
goals for student achievement.
To build a case for better support, the
librarian needs data that demonstrates
the value of the program.
23
An evaluation enables you to:
– Determine success in attaining program goals.
– Determine students’ and teachers’ needs so they can
be incorporated into the program.
– Provide a basis for resource allocation.
– Recognize strengths and accomplishments.
– Examine the impact of the program on
student learning.
What Can an Evaluation
Do?
• Nancy Everhart, Evaluating the School
Library Media Center (1998)
24
It makes sense—
 Focus data collecting and
evaluation on those components of a
school library program that the
research shows correlate with student
achievement.
25
Types of Evaluation
 Formal
 Informal
 External
 Internal
 Formative
 During a program
 Summative
 After the program is completed
26
Evaluation requires standards
How do you know if the school library
is “good”/ “not good” or even “good enough”?
– “Good enough” for what? For whom?
Guidelines or rubrics or objectives for collections,
performance, etc. can be found in:
–
27
Types of Data
Quantitative Qualitative
Number of OPAC
searches
Size of collection
Number of
lessons planned
with teachers
Students’ success rate in
locating appropriate
resources in OPAC searches
Collection supports the
curriculum
Comprehensive and
collaborative planning is in
place
28
Standards require interpretation
Quantitative: relatively easy
–
29
Qualitative: more difficult
–
Standards require interpretation
30
Interpretation means
operationalization
31
Interpretation means creating goals and
objectives
The purpose and study goals should
determine the types of methods and measures
you use to conduct the evaluation
Objectives will define your standard of
excellence--the minimum level of appropriate
service for your particular clientele
– Jo Bell Whitlach, Evaluating Reference Services
32
Methods of Evaluation
Obtrusive
– People are aware of the evaluation
• Self-evaluation
• Surveys
• Observation
Unobtrusive
– data collection that does not require intrusion into
the lives of participants by investigators
• Glossary for Responsible Conduct in Data Management
– People are unaware of the evaluation
• Unobtrusive measures of physical facilities
• Use of proxies—“mystery patrons”
33
Obtrusive reference evaluations in a school
library context
Questionnaires or
interviews of students or teachers
Numbers gathering:
– Reference question counts
– Numbers/types of reference books used
– Circulation statistics
Observation
– By external observer
– Self-observation: Journal
34
Evaluation Model
1. Define the question.
2. Collect data--determine needed data
and method of collection.
3. Analyze the data.
4. Formulate recommendations.
5. Develop an action plan.
35
Research Finding
Students whose school
librarian plays an
instructional role
tend to achieve higher
than average scores.
What data are
needed to
determine whether
or not the school
librarian plays an
instructional role
in the school?
The Question
Evaluation Model Step 1.
Define the Question
36
Look at the rubric
37
Empowering Learners
Building collaborative partnerships:
– Guideline:
• The school library media program
promotes collaboration among members of
the learning community and encourages
learners to be independent, lifelong users
and producers of ideas and information
– Empowering learners, p. 20.
37
38
Addressing multiple literacies:
– Guideline:
• The school library media program
provides instruction that addresses
multiple literacies, including
information literacy, media literacy,
visual literacy, and technology literacy.
– p. 23.
According to Empowering Learners
39
Determine the type needed.
– Quantitative/Qualitative
Determine the method of collection.
– Existing statistic
– Survey, questionnaire, focus group, observation
Evaluation Model Step 2.
Collect data
40
– Identify areas of agreement and disagreement
among groups.
– Identify areas of strength and areas that need
improvement.
– Identify areas where more data is needed.
 How can the data be analyzed to determine
whether or not the librarian plays an effective
instructional role in the school?
Evaluation Model Step 3.
Analyze the data
41
Agreement Example--
Target Indicator:
Information Literacy Standards
are integrated into content learning.
Library Staff Response
____Basic 100% Proficient ____ Exemplary
Administrative Response
____Basic 100% Proficient ____ Exemplary
Teaching Staff Response
12% Basic 88% Proficient ____ Exemplary
42
Disagreement Example--
Target Indicator:
Curriculum development is modeled and
promoted.
Library Staff Response
100% Basic _____ Proficient ____ Exemplary
Administrative Response
____Basic 100% Proficient ____ Exemplary
Teaching Staff Response
82%Basic 18% Proficient ____ Exemplary
43
Strength Area Example--
Target Indicator:
Collaborative planning is
modeled and promoted.
Library Staff Response
____Basic 100% Proficient ____ Exemplary
Administrative Response
____Basic 100% Proficient ____ Exemplary
Teaching Staff Response
____Basic 100% Proficient ____ Exemplary
44
Weakness Area Example--
Target Indicator:
Students are engaged in reading, writing,
speaking, viewing & listening for enjoyment,
enrichment, & understanding.
Library Staff Response
____Basic 100% Proficient ____ Exemplary
Administrative Response
100% Basic ____ Proficient ____ Exemplary
Teaching Staff Response
82% Basic 18% Proficient ____ Exemplary
45
Contradictory Data Example—
Target Indicator:
Effective teaching modeled & promoted.
Library Basic ____ Prof. 100% Exemplary
Admin. ____ Basic ____ Prof. 100% Exemplary
Teacher Basic 60% Prof. 40% Exemplary
Target Indicator: Student achievement is
assessed.
Library 100% Basic Prof. Exemplary
Admin. 100% Basic ____ Prof. Exemplary
Teacher 90% Basic 10% Prof. Exemplary
46
Back to Step 2
Collecting More Data –
Focus Groups
1. How are student products and performances
assessed in units involving use of the library?
2. How do you determine the products and
performances to demonstrate mastery of content
in units involving use of the library?
3. What is the role of reflection in student work
involving use of the library?
47
• Review the data, formulate recommendations.
• For example:
– Because of the strong correlation between the
school librarian’s instructional role and student
achievement, the Advisory Committee establishes a
three year goal of reaching the Exemplary level in
all target indicators in the Teaching and Learning
Rubric
 Role of an Advisory Committee of
stakeholders—
Evaluation Model Step 4.
Analyze the data
48
Example:
Recommendations for First Year
– Review the Standards for the
21st Century Learner to ensure
they align with content standards
and set student expectations for analysis,
evaluation and inquiry.
– Meet with teaching teams to solicit
recommended revisions.
– Convene a workshop for new teachers to
review the standards.
 Standards for the 21st Century Learner
Adapted from
49
Example:
Recommendations for First Year
Collaborative Planning
– Establish regular common planning time for
teachers with the library media staff.
Curriculum Development
– Review school policies to remove any barriers
that prevent librarians from participating in
building and district curriculum sessions.
50
Example:
Recommendations for First Year
Reading, Writing, Speaking, Viewing
– Provide a series of author workshops and develop
plans with teachers for student reading, writing,
speaking, and viewing responses to the author
workshops.
– Involve Parents.
Effective Teaching
– Clarify conflicting feedback through focus groups
targeting use of assessment, differentiation, &
inquiry in instruction.
– Develop recommendations based on new data.
51
Library staff develop an action plan for each
recommendation.
The Advisory Committee of Stakeholders
reviews and approves the action plans.
Evaluation Model Step 5.
Develop an action
plan
52
Action Plan Example:
Target Indicator:
Curriculum development is modeled and promoted
Objective Activity Documentation Participants New
Resources
Completion
Date
Review
barriers
preventing
librarians
from
participating
in curriculum
sessions.
Review
policies
School Council
minutes
School
Council &
admin.
None
projected
Sept. 1
Secure
schedule
Post schedule in
lib. & faculty
rm.
Principal None Sept. 10
Participat
e in mtgs.
Meeting
minutes
Librarians None
projected
June 1
Report
back
Faculty mtg.
minutes
Librarians None Monthly
Written
material
In professional
library
Librarians None Within 5
days of mtg
53
This example of an evaluation
was…
• Type (which one?)
– Formal
– Internal
– Formative
• Data collection methods:
– Research
– Rubric-based
questionnaire
– Focus Group
• Data type:
– Quantitative
– Qualitative
54
Unobtrusive evaluation in schools 1
Unobtrusive measures of physical facilities
– “The basic premise . . . is that you can learn a
great deal . . . by looking at how things wear
(‘erosion’), how things are left in the building
(‘traces’) and how things are rearranged
(‘adaptations for use’).”
• Nancy Everhart, Evaluating the School Library
Media Center: Analysis Techniques and
Research Practices. Libraries Unlimited, 1998.
55
Unobtrusive evaluation in schools 2
Use of proxies—“mystery patrons”
– Technique used more often in academic libraries
and government documents reference services
• Half-right reference: the 55% rule
• 5-minute rule
– Peter Hernon and Charles R. McClure, “Unobtrusive
Reference Testing: The 55 Percent Rule” Library Journal
April 15, 1986, 37-41.
• “It’s not true, and now we know why . . . the so-called
“55% rule” has never been tested against a truly
representative field sample.”
– John V. Richardson, Jr., “Reference Is Better Than We
Thought,” Library Journal April 15, 2002, 41-42.
56
Importance of a sophisticated model
Richardson:
– “The reference service performance model [that led to
the 55% rule] was overly simplistic, samples were way
too small, and the test questions were not representative
of real-world reference questions.”
– “Students of reference service should learn about the
existence of multiple performance outcomes (i.e.,
accuracy, utility, and satisfaction) and to recognize that
each outcome is driven by different factors.”
• “Reference Is Better Than We Thought.”
57
Characteristics of good models
Measures of reference service must be
– Valid
• They “accurately reflect the concept being studied.”
– Reliable
• They “are stable and dependable, and provide
consistent results with each repeated use.”
– Practical
• They “require that data be relatively easy to collect.”
– Useful
• They “provide information that can be used to
improve reference services.”
– Whitlach, Evaluating Reference Services.
58
Problems of Evaluation in School Context
Often the school librarian is the only one
working in the library
An evaluation project can be time-
consuming to plan and to put into action
59
Solutions to evaluation problems
Depends on your local situation
– Your resources:
• Time, money, available warm bodies
– You and your creativity
Make evaluation part of your routine
– As you plan/prepare your program(s),
include an evaluation component
• Appropriate, affordable, accessible,
accountable
Seek collaborative partners whenever
possible
60
http://www.animationfactory.com
60

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Wrapping the Gift? The Role of the School Library and Evaluating the School Library Program

  • 1. 1 Wrapping the Gift? • The Role of the School Library • Evaluating the School Library Program LIB 620 Library Management Fall 2012
  • 2. 2 What are school libraries for? The Mission of the School Library – The school library provides information and ideas that are fundamental to functioning successfully in today’s information and knowledge-based society. The school library equips students with life-long learning skills and develops the imagination, enabling them to live as responsible citizens. – IFLA/UNESCO School Library Manifesto 2
  • 3. 3 AASL Mission The mission of the school library media program is to ensure that the students and staff are effective users of ideas and information. The school library media specialist empowers students to be critical thinkers, enthusiastic readers, skillful researchers, and ethical users of information . . . – Empowering Learners (2009). 3
  • 4. 4 What about school librarians? 4 Roles and Responsibilities of the School Library Media Specialist – Leader – Instructional Partner – Information Specialist – Teacher – Program Administrator
  • 5. 5 More on the role of the LMS Guiding principles – Principle One: School libraries have no boundaries. – Principle Two: Library and information professionals should be flexible. – Principle Three: Ensure that students are effective users of ideas and information. – Principle Four: Information is everywhere, essential, and central. • Lowe, C. A. The Role of the School Library Media Specialist in the 21st Century. ERIC Digest. 2000-11-00 5
  • 6. 6 Another way to look at it 6
  • 8. 8 Leadership Are there many types of leaders? – Appointed Leaders – Expert Leaders – Interpersonal Leaders – Social/Informal Leaders • Are you a “born leader”? If not, you can develop skills to help you become an effective leader. Just as you become a better teacher through experience, you'll become more comfortable as a leader over time. • The Teacher Librarian as Manager 8
  • 9. 9 9
  • 10. 10 Beyond Proficiency @ your library® supporting documents: – Beyond Proficiency @ your library Webcast – Library Media Program Rubric – Sample Evaluation Tool for School Media Librarians Characteristics of Highly Effective Teaching and Learning in the Library 10
  • 11. 11 Evaluation of School Library Programs
  • 12. 12 Preemptive Action: The busy librarian’s guide to program evaluation Based in part on: A workshop developed by the Pennsylvania School Librarians Association Professional Development Committee (No longer available online) indicates the slide was originally from the above presentation
  • 14. 14 What about school library program evaluation? Evaluation of school library media centers: – When you examine something or someone, you examine the subject and make a judgment about the quality, significance, or condition of whatever is to be evaluated. • Emanuel T. Prostano and Joyce S. Prostano, The School Library Media Center 5th ed. (Englewood, CO: Libraries Unlimited, 1999), 44.
  • 15. 15 Purposes of evaluation To find out what is right To find out what is wrong • Summary of definition in Blanche Woolls, The School Library Media Manager 2nd ed. (Westport, CT: Libraries Unlimited, 1999).
  • 16. 16 What can you evaluate? Everything! – Collection – Personnel – Library Layout – Programs – Curriculum collaboration – Reference service/collection: • Interview skills • Quality of the answers provided • Satisfaction of your patrons – Students or teachers—or other school staff
  • 17. 17 What should you evaluate? That depends . . . – On your priorities – On your economic needs and situation – On the policies and procedures established by your school, school district and/or state – On how much time you have left over from your other duties to devote to planning and executing an evaluation project
  • 18. 18 Why evaluate? Because you have to – Continuous assessment of services can be an ongoing requirement for accreditation/funding, etc. Because you want to – You want to find out how well you’re doing – You want to find out how well others think you’re doing – You want to find ways to improve your service
  • 19. 19 Why Evaluate? • Schools are being evaluated by student academic achievement in reading, writing and math. • Recent studies show student achievement correlates positively with effective school library programs.
  • 20. 20 Why Evaluate? Studies show the positive correlation with student achievement occurs when there is an effective school library program [and]: – School librarians are full time and – Librarians collaborate with teachers on instructional planning.
  • 21. 21 Why Evaluate? Studies also show an effective school library program includes the following attributes: – Quality collections; – Increased hours of access beyond school day; – Professional development for teachers and librarians; – Student access to technology; and – Collaboration with other types of libraries.
  • 22. 22 Why Evaluate? Because. . . To improve, the librarian must have baseline data about the program. To be relevant, the librarian must know if the library services and resources are aligned with the school’s goals for student achievement. To build a case for better support, the librarian needs data that demonstrates the value of the program.
  • 23. 23 An evaluation enables you to: – Determine success in attaining program goals. – Determine students’ and teachers’ needs so they can be incorporated into the program. – Provide a basis for resource allocation. – Recognize strengths and accomplishments. – Examine the impact of the program on student learning. What Can an Evaluation Do? • Nancy Everhart, Evaluating the School Library Media Center (1998)
  • 24. 24 It makes sense—  Focus data collecting and evaluation on those components of a school library program that the research shows correlate with student achievement.
  • 25. 25 Types of Evaluation  Formal  Informal  External  Internal  Formative  During a program  Summative  After the program is completed
  • 26. 26 Evaluation requires standards How do you know if the school library is “good”/ “not good” or even “good enough”? – “Good enough” for what? For whom? Guidelines or rubrics or objectives for collections, performance, etc. can be found in: –
  • 27. 27 Types of Data Quantitative Qualitative Number of OPAC searches Size of collection Number of lessons planned with teachers Students’ success rate in locating appropriate resources in OPAC searches Collection supports the curriculum Comprehensive and collaborative planning is in place
  • 31. 31 Interpretation means creating goals and objectives The purpose and study goals should determine the types of methods and measures you use to conduct the evaluation Objectives will define your standard of excellence--the minimum level of appropriate service for your particular clientele – Jo Bell Whitlach, Evaluating Reference Services
  • 32. 32 Methods of Evaluation Obtrusive – People are aware of the evaluation • Self-evaluation • Surveys • Observation Unobtrusive – data collection that does not require intrusion into the lives of participants by investigators • Glossary for Responsible Conduct in Data Management – People are unaware of the evaluation • Unobtrusive measures of physical facilities • Use of proxies—“mystery patrons”
  • 33. 33 Obtrusive reference evaluations in a school library context Questionnaires or interviews of students or teachers Numbers gathering: – Reference question counts – Numbers/types of reference books used – Circulation statistics Observation – By external observer – Self-observation: Journal
  • 34. 34 Evaluation Model 1. Define the question. 2. Collect data--determine needed data and method of collection. 3. Analyze the data. 4. Formulate recommendations. 5. Develop an action plan.
  • 35. 35 Research Finding Students whose school librarian plays an instructional role tend to achieve higher than average scores. What data are needed to determine whether or not the school librarian plays an instructional role in the school? The Question Evaluation Model Step 1. Define the Question
  • 36. 36 Look at the rubric
  • 37. 37 Empowering Learners Building collaborative partnerships: – Guideline: • The school library media program promotes collaboration among members of the learning community and encourages learners to be independent, lifelong users and producers of ideas and information – Empowering learners, p. 20. 37
  • 38. 38 Addressing multiple literacies: – Guideline: • The school library media program provides instruction that addresses multiple literacies, including information literacy, media literacy, visual literacy, and technology literacy. – p. 23. According to Empowering Learners
  • 39. 39 Determine the type needed. – Quantitative/Qualitative Determine the method of collection. – Existing statistic – Survey, questionnaire, focus group, observation Evaluation Model Step 2. Collect data
  • 40. 40 – Identify areas of agreement and disagreement among groups. – Identify areas of strength and areas that need improvement. – Identify areas where more data is needed.  How can the data be analyzed to determine whether or not the librarian plays an effective instructional role in the school? Evaluation Model Step 3. Analyze the data
  • 41. 41 Agreement Example-- Target Indicator: Information Literacy Standards are integrated into content learning. Library Staff Response ____Basic 100% Proficient ____ Exemplary Administrative Response ____Basic 100% Proficient ____ Exemplary Teaching Staff Response 12% Basic 88% Proficient ____ Exemplary
  • 42. 42 Disagreement Example-- Target Indicator: Curriculum development is modeled and promoted. Library Staff Response 100% Basic _____ Proficient ____ Exemplary Administrative Response ____Basic 100% Proficient ____ Exemplary Teaching Staff Response 82%Basic 18% Proficient ____ Exemplary
  • 43. 43 Strength Area Example-- Target Indicator: Collaborative planning is modeled and promoted. Library Staff Response ____Basic 100% Proficient ____ Exemplary Administrative Response ____Basic 100% Proficient ____ Exemplary Teaching Staff Response ____Basic 100% Proficient ____ Exemplary
  • 44. 44 Weakness Area Example-- Target Indicator: Students are engaged in reading, writing, speaking, viewing & listening for enjoyment, enrichment, & understanding. Library Staff Response ____Basic 100% Proficient ____ Exemplary Administrative Response 100% Basic ____ Proficient ____ Exemplary Teaching Staff Response 82% Basic 18% Proficient ____ Exemplary
  • 45. 45 Contradictory Data Example— Target Indicator: Effective teaching modeled & promoted. Library Basic ____ Prof. 100% Exemplary Admin. ____ Basic ____ Prof. 100% Exemplary Teacher Basic 60% Prof. 40% Exemplary Target Indicator: Student achievement is assessed. Library 100% Basic Prof. Exemplary Admin. 100% Basic ____ Prof. Exemplary Teacher 90% Basic 10% Prof. Exemplary
  • 46. 46 Back to Step 2 Collecting More Data – Focus Groups 1. How are student products and performances assessed in units involving use of the library? 2. How do you determine the products and performances to demonstrate mastery of content in units involving use of the library? 3. What is the role of reflection in student work involving use of the library?
  • 47. 47 • Review the data, formulate recommendations. • For example: – Because of the strong correlation between the school librarian’s instructional role and student achievement, the Advisory Committee establishes a three year goal of reaching the Exemplary level in all target indicators in the Teaching and Learning Rubric  Role of an Advisory Committee of stakeholders— Evaluation Model Step 4. Analyze the data
  • 48. 48 Example: Recommendations for First Year – Review the Standards for the 21st Century Learner to ensure they align with content standards and set student expectations for analysis, evaluation and inquiry. – Meet with teaching teams to solicit recommended revisions. – Convene a workshop for new teachers to review the standards.  Standards for the 21st Century Learner Adapted from
  • 49. 49 Example: Recommendations for First Year Collaborative Planning – Establish regular common planning time for teachers with the library media staff. Curriculum Development – Review school policies to remove any barriers that prevent librarians from participating in building and district curriculum sessions.
  • 50. 50 Example: Recommendations for First Year Reading, Writing, Speaking, Viewing – Provide a series of author workshops and develop plans with teachers for student reading, writing, speaking, and viewing responses to the author workshops. – Involve Parents. Effective Teaching – Clarify conflicting feedback through focus groups targeting use of assessment, differentiation, & inquiry in instruction. – Develop recommendations based on new data.
  • 51. 51 Library staff develop an action plan for each recommendation. The Advisory Committee of Stakeholders reviews and approves the action plans. Evaluation Model Step 5. Develop an action plan
  • 52. 52 Action Plan Example: Target Indicator: Curriculum development is modeled and promoted Objective Activity Documentation Participants New Resources Completion Date Review barriers preventing librarians from participating in curriculum sessions. Review policies School Council minutes School Council & admin. None projected Sept. 1 Secure schedule Post schedule in lib. & faculty rm. Principal None Sept. 10 Participat e in mtgs. Meeting minutes Librarians None projected June 1 Report back Faculty mtg. minutes Librarians None Monthly Written material In professional library Librarians None Within 5 days of mtg
  • 53. 53 This example of an evaluation was… • Type (which one?) – Formal – Internal – Formative • Data collection methods: – Research – Rubric-based questionnaire – Focus Group • Data type: – Quantitative – Qualitative
  • 54. 54 Unobtrusive evaluation in schools 1 Unobtrusive measures of physical facilities – “The basic premise . . . is that you can learn a great deal . . . by looking at how things wear (‘erosion’), how things are left in the building (‘traces’) and how things are rearranged (‘adaptations for use’).” • Nancy Everhart, Evaluating the School Library Media Center: Analysis Techniques and Research Practices. Libraries Unlimited, 1998.
  • 55. 55 Unobtrusive evaluation in schools 2 Use of proxies—“mystery patrons” – Technique used more often in academic libraries and government documents reference services • Half-right reference: the 55% rule • 5-minute rule – Peter Hernon and Charles R. McClure, “Unobtrusive Reference Testing: The 55 Percent Rule” Library Journal April 15, 1986, 37-41. • “It’s not true, and now we know why . . . the so-called “55% rule” has never been tested against a truly representative field sample.” – John V. Richardson, Jr., “Reference Is Better Than We Thought,” Library Journal April 15, 2002, 41-42.
  • 56. 56 Importance of a sophisticated model Richardson: – “The reference service performance model [that led to the 55% rule] was overly simplistic, samples were way too small, and the test questions were not representative of real-world reference questions.” – “Students of reference service should learn about the existence of multiple performance outcomes (i.e., accuracy, utility, and satisfaction) and to recognize that each outcome is driven by different factors.” • “Reference Is Better Than We Thought.”
  • 57. 57 Characteristics of good models Measures of reference service must be – Valid • They “accurately reflect the concept being studied.” – Reliable • They “are stable and dependable, and provide consistent results with each repeated use.” – Practical • They “require that data be relatively easy to collect.” – Useful • They “provide information that can be used to improve reference services.” – Whitlach, Evaluating Reference Services.
  • 58. 58 Problems of Evaluation in School Context Often the school librarian is the only one working in the library An evaluation project can be time- consuming to plan and to put into action
  • 59. 59 Solutions to evaluation problems Depends on your local situation – Your resources: • Time, money, available warm bodies – You and your creativity Make evaluation part of your routine – As you plan/prepare your program(s), include an evaluation component • Appropriate, affordable, accessible, accountable Seek collaborative partners whenever possible

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