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The Internet
          &
Multimedia Integration


              Joseph Stabb
THE INTERNET IN 2008
The Internet in 2008
• What is the internet in
  2008?
   – For years, many
     organization have used the
     internet solely as an online
     brochure, but that style is
     no longer acceptable.
   – Many internet users want
     to be interacted with when
     visiting your site…you need
     to entertain them to keep
     them viewing.
                                    Š Matt Brit, Dec. 2006
The Internet in 2008…cont.
• How do you create this interaction?
  – Add audio, video, and photos
  – Blogs
  – Forums/Message Boards
  – Frequent Updates
  – News/Calendar
  – E-mail/E-newsletters
• Adding any of these can be cost effective for
  any organization and easy to implement.
The Internet in 2008…cont.
• Who is using the internet now?
The Internet in 2008…cont.
The Internet in 2008…cont.
• Online migration is causing media to become
  increasingly fragmented.
• Traditional media outlets, TV and Radio, are
  now supplemented by a plethora of
  information providing outlets
  – Web sites/News sites
  – Search Engines
  – RSS Feeds
The Internet in 2008…cont.
• The prevalence of broadband connectivity is
  reshaping the world of broadcast marketing
• Online video offers a medium that is more
  accessible and less cost prohibitive than
  traditional broadcast outlets (PR Tactics)
• As the internet grows, media convergence
  becomes more prevalent in the daily life of a
  public relations practitioner
The Internet in 2008…cont.
• Social Networking is expected to increase
  even faster in 2008
  – Add social network bookmarking to your site
  – Some of these sites include
    Facebook, MySpace, and del.icio.us
The Internet in 2008…cont.
• PR strategists are usually behind the curve in terms of
  understanding how to leverage Web 2.0 technologies.
• Here are some tips to think about when approaching
  the web…
   1.       Be willing to share control.
   2.       Build flexibility.
   3.       Take responsibility for Search Engine Optimization.
   4.       Continually listen and analyze.
   5.       Experiment with emerging technologies.
        •      This is very important if you want to stay ahead of the curve!!!
MEDIA CONVERGENCE
Media Convergence
• Media Convergence is
  defined as the
  integration of multiple
  types of technology for
  completion of a task or
  many tasks.
• Media convergence is
  happening now…has
  been happening for
  years…and will only
  grow in the future.
Media Convergence…cont.
            • Example 1
              – The ‘USA Today’ is
                expanding their
                television unit by
                implementing web only
                shows and series pieces
              – Gannett Broadcasting is
                also looking for lucrative
                partnerships to expand
                even further in 2008 and
                2009
Media Convergence…cont.

• Mobile Web is increasingly
  emerging as a viable
  information source when
  designed and implemented
  effectively
• Many people now use their cell
  phones/blackberry devices to
  check e-mail and surf the web
• Having information available in
  this medium can be beneficial
  to any organization
Media Convergence…cont.
• Many news stations are just starting to use the
  mobile web to disseminate
  information, especially local news stations
• The number of people using these sites are
  increasing every year as wireless networks get
  faster and more sophisticated phones are
  offered on the market.
Media Convergence…cont.

• News 4 (WIVB) in
  Buffalo, NY, launched its
  mobile website in 2007
  called “News 4 To Go”
• Notice the simple
  design…most cell
  phones/wireless
  connections are not
  equipped to handle high
  graphics, so we are back to
  the essential beginnings of
  the internet (more text than
  graphics)
Media Convergence…cont.

• Designing for the mobile web…
   • Use small graphics, both physical
     size and file size
      • 320 px width
      • Under 100 kb
   • Remember, there isn’t a lot of
     space on a mobile device, so it is
     key that you keep your message
     simple and concise, even more
     so than you would on the
     internet
Media Convergence…cont.
• RSS Feeds are a MUST HAVE for any website in
  2008
  – RSS or Real Simple Syndication - a family of Web feed
    formats used to publish frequently updated content
    such as blog entries, news headlines or podcasts.
  – Journalists, especially, use RSS Feeds to keep up-to-
    date on what is happening in organizations.
  – There are many websites and news aggregators that
    journalists can use to pull all of these resources to a
    single place for easy access to the information they
    need and you provide.
Media Convergence…cont.
• Blogs/Forums/Bulletin Boards/Wiki
  – It is easier than ever to find information on what
    your key publics are thinking and saying
  – These key concepts can all be used for different
    reasons and should be being utilized in some way
    by every organization both large and small, most
    of which are FREE
Media Convergence…cont.
• Quick tips to incorporate new media tactics in
  your web strategy
  1. Create an RSS feed of your press releases
  2. Add social network bookmarking links
  3. Utilize a monthly podcast series
  4. Start a public focused blog
  5. Add videos to viral video sites about your
     organization or cause
  6. Start a wiki for your industry
MULTIMEDIA MESSAGING
Multimedia Messaging
• Messaging for multimedia formats is the same
  as any other public relations campaigns you
  have.
• You should be sure though, that you are
  consistent with your messages and images no
  matter what format you are communicating
  in.
Multimedia Messaging…cont.
• Writing for the web or video (podcasts) is
  more relaxed than your formal standard.
• You need to speak to people conversationally
  to keep them interested in your message…this
  is especially true for audio/video.
• People want to be respected and not treated
  like they don’t understand.
• Just consider the medium when you sit down
  to write.
ONLINE NEWSROOMS
Online Newsrooms
• An online newsroom is a public-facing website
  that has information about your
  organization, generally for the media.
• Most online newsrooms contain the essential
  corporate press materials such as press
  releases, searchable archives, press kits, low-
  resolution and high-resolution, print quality
  photographs, logos, audio, video, executive
  biographies, public relations contact
  information, scheduled events, company
  history, and awards and honors.
Online Newsrooms…cont.
• What is a must have in an online newsroom?
  1. Searchablility – journalists want the ability to
     search for the content they need
  2. Media Contacts with cell phone numbers
  3. Press Releases – with associated links
  4. Online Photo Library – both high/low resolution
     photographs and logos – could also include
     audio/video
  5. Press Kits
Online Newsrooms…cont.
• Password Protection
  – Many items in your online newsroom you may
    want to password protect for two reasons
     • Not all information is for everyone
     • You want to track who is accessing the information to
       better track your media coverage
  – Journalists in general don’t have a problem with
    this.
Online Newsrooms…cont.
• Online newsrooms are going to help the
  journalist access the information as they need
  it, when they need it and also make the
  conversations you have with the media more
  valuable.
• Almost 99% of journalists believe a company
  should have an online newsroom
AUDIO/VIDEO INTEGRATION
Audio/Video Integration

• Audio and video is very quickly becoming an
  important asset for any organization and their
  website.
• “Video continues to deliver news and information
  with unmatched impact and speed via
  television, which dominates in its enduring ability
  to attract audiences. Video that is
  relevant, timely, and instructive will capture the
  attention of both newsrooms and consumers.”
  (Thomas, 2006)
Audio/Video Integration…cont.

• Peer-to-peer communications represents one
  of the fastest growing categories for video
  consumption
• “PR video and corresponding screenshots
  should be used as dynamic content that will
  liven up your organization’s web site while
  supporting marketing initiatives and general
  awareness of programs.” (Thomas, 2006)
Audio/Video Integration…cont.
• Audio/video can be placed anywhere on your site that
  is appropriate
   – Should definitely be in your online newsroom (b-roll)
• Top 3 Audio Formats
   – .mp3
   – .wav
   – .mov
• Top 3 Video Formats
   – .wmv (Windows Media Video)
   – .mov (Quicktime)
   – .mpeg
Audio/Video Integration…cont.
• Audio/Video Distribution
  – Your website
  – Video-sharing sites (YouTube)
     • “48% of internet users have been to video-sharing sites
       such as YouTube)
Audio/Video Integration…cont.
INTERNET & MULTIMEDIA
MEASUREMENT
Internet & Multimedia Measurement

• The Brief Review of Internet Metrics
  – Key Terms & Definitions
     • Hits – typically refer to the number of times a “file” is
       requested from an internet site; typically reported weekly or
       monthly; used to measure popularity of an item
     • Unique Visitors – the number of different people who access
       an internet site; fine measure of audience size
     • Page Views – measures the number of times a particular
       page is accessed during the measurement period; much
       better reflection of the number of people that view a story
     • Unique Page Views – reflects the number of unique visitors
       who have accessed a particular web page during the
       measurement period
Internet & Multimedia
         Measurement…cont.
– Data Collection
   • There are lots of software packages now that collect
     the data and tabulate the information for you.
   • Google Analytics is a good piece of software to use and
     it is FREE, but you could also use other pieces of
     software like WebTrends
      – The data from these software packages will help to display the
        information in easier ways to understand it and access it
Internet & Multimedia
        Measurement…cont.
– Things to Remember
  • Make sure you always exclude your own organization
    from the data collection…this will cause your numbers
    to be inflated and could be an ethical question
  • Use this as a guiding principle for what information
    people are accessing and current trends
Le Fin
REFERENCES
References
•   Becker, A. (2008, January 14). 'USA Today' Expands TV Unit. Broadcast & Cable , p. 29.
•   Brit, M. (2006, November). Retrieved February 18, 2008, from OPTE.org:
    http://www.opte.org/maps/
•   eMarketer. (2007). Who Doesn't Use the Internet?
•   Jeffries-Fox, B. (2004). A Primer in Internet Audience Measurement. New York City: Institute for
    Public Relations.
•   LIN Television Corporation. (2008). Retrieved February 18, 2008, from News 4 To Go:
    http://www.localwireless.com/wap/stations/?sid=49
•   Media Convergence. The Economist.
•   Rainie, L. (2008). Director. Pew Internet & American Life Project.
•   Schipul, E. (2006, March). The Web's Next Generation: Web 2.0. Public Relations Tactics .
•   Thomas, L. (2006, June). From Broadcast to Broadband: Video Evolves For A Multiscreen World.
    Public Relation Tactics .
•   Woodall, I. (2008, January 29). Director - Marketing/Sales. (J. Stabb, Interviewer)
•   Yehuda, B. (2007, June). Harnessing the Power of Emerging Media: Broadband Connectivity is
    Reshaping the World of Broadcast Marketing. Public Relations Tactics .
References…cont.
•   Graphic – Slide 2
    Brit, M. (2006, November). Retrieved February 18, 2008, from OPTE.org:
    http://www.opte.org/maps/
•   Graphic-Slide 4-5
    eMarketer. (2007). Who Doesn't Use the Internet?
•   Slide 7
    Yehuda, B. (2007, June). Harnessing the Power of Emerging Media: Broadband Connectivity is
    Reshaping the World of Broadcast Marketing. Public Relations Tactics .
•   Slide 8
    Schipul, E. (2006, March). The Web's Next Generation: Web 2.0. Public Relations Tactics .
•   Graphic - Slide 9
    Media Convergence. The Economist.
•   Slide 10
    Becker, A. (2008, January 14). 'USA Today' Expands TV Unit. Broadcast & Cable , p. 29.
•   Graphic - Slide 15, 16
    LIN Television Corporation. (2008). Retrieved February 18, 2008, from News 4 To Go:
    http://www.localwireless.com/wap/stations/?sid=49
•   Graphic – Slide 34
    Rainie, L. (2008). Director. Pew Internet & American Life Project.

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The Internet & Multimedia Integration

  • 1. The Internet & Multimedia Integration Joseph Stabb
  • 3. The Internet in 2008 • What is the internet in 2008? – For years, many organization have used the internet solely as an online brochure, but that style is no longer acceptable. – Many internet users want to be interacted with when visiting your site…you need to entertain them to keep them viewing. Š Matt Brit, Dec. 2006
  • 4. The Internet in 2008…cont. • How do you create this interaction? – Add audio, video, and photos – Blogs – Forums/Message Boards – Frequent Updates – News/Calendar – E-mail/E-newsletters • Adding any of these can be cost effective for any organization and easy to implement.
  • 5. The Internet in 2008…cont. • Who is using the internet now?
  • 6. The Internet in 2008…cont.
  • 7. The Internet in 2008…cont. • Online migration is causing media to become increasingly fragmented. • Traditional media outlets, TV and Radio, are now supplemented by a plethora of information providing outlets – Web sites/News sites – Search Engines – RSS Feeds
  • 8. The Internet in 2008…cont. • The prevalence of broadband connectivity is reshaping the world of broadcast marketing • Online video offers a medium that is more accessible and less cost prohibitive than traditional broadcast outlets (PR Tactics) • As the internet grows, media convergence becomes more prevalent in the daily life of a public relations practitioner
  • 9. The Internet in 2008…cont. • Social Networking is expected to increase even faster in 2008 – Add social network bookmarking to your site – Some of these sites include Facebook, MySpace, and del.icio.us
  • 10. The Internet in 2008…cont. • PR strategists are usually behind the curve in terms of understanding how to leverage Web 2.0 technologies. • Here are some tips to think about when approaching the web… 1. Be willing to share control. 2. Build flexibility. 3. Take responsibility for Search Engine Optimization. 4. Continually listen and analyze. 5. Experiment with emerging technologies. • This is very important if you want to stay ahead of the curve!!!
  • 12. Media Convergence • Media Convergence is defined as the integration of multiple types of technology for completion of a task or many tasks. • Media convergence is happening now…has been happening for years…and will only grow in the future.
  • 13. Media Convergence…cont. • Example 1 – The ‘USA Today’ is expanding their television unit by implementing web only shows and series pieces – Gannett Broadcasting is also looking for lucrative partnerships to expand even further in 2008 and 2009
  • 14. Media Convergence…cont. • Mobile Web is increasingly emerging as a viable information source when designed and implemented effectively • Many people now use their cell phones/blackberry devices to check e-mail and surf the web • Having information available in this medium can be beneficial to any organization
  • 15. Media Convergence…cont. • Many news stations are just starting to use the mobile web to disseminate information, especially local news stations • The number of people using these sites are increasing every year as wireless networks get faster and more sophisticated phones are offered on the market.
  • 16. Media Convergence…cont. • News 4 (WIVB) in Buffalo, NY, launched its mobile website in 2007 called “News 4 To Go” • Notice the simple design…most cell phones/wireless connections are not equipped to handle high graphics, so we are back to the essential beginnings of the internet (more text than graphics)
  • 17. Media Convergence…cont. • Designing for the mobile web… • Use small graphics, both physical size and file size • 320 px width • Under 100 kb • Remember, there isn’t a lot of space on a mobile device, so it is key that you keep your message simple and concise, even more so than you would on the internet
  • 18. Media Convergence…cont. • RSS Feeds are a MUST HAVE for any website in 2008 – RSS or Real Simple Syndication - a family of Web feed formats used to publish frequently updated content such as blog entries, news headlines or podcasts. – Journalists, especially, use RSS Feeds to keep up-to- date on what is happening in organizations. – There are many websites and news aggregators that journalists can use to pull all of these resources to a single place for easy access to the information they need and you provide.
  • 19. Media Convergence…cont. • Blogs/Forums/Bulletin Boards/Wiki – It is easier than ever to find information on what your key publics are thinking and saying – These key concepts can all be used for different reasons and should be being utilized in some way by every organization both large and small, most of which are FREE
  • 20. Media Convergence…cont. • Quick tips to incorporate new media tactics in your web strategy 1. Create an RSS feed of your press releases 2. Add social network bookmarking links 3. Utilize a monthly podcast series 4. Start a public focused blog 5. Add videos to viral video sites about your organization or cause 6. Start a wiki for your industry
  • 22. Multimedia Messaging • Messaging for multimedia formats is the same as any other public relations campaigns you have. • You should be sure though, that you are consistent with your messages and images no matter what format you are communicating in.
  • 23. Multimedia Messaging…cont. • Writing for the web or video (podcasts) is more relaxed than your formal standard. • You need to speak to people conversationally to keep them interested in your message…this is especially true for audio/video. • People want to be respected and not treated like they don’t understand. • Just consider the medium when you sit down to write.
  • 25. Online Newsrooms • An online newsroom is a public-facing website that has information about your organization, generally for the media. • Most online newsrooms contain the essential corporate press materials such as press releases, searchable archives, press kits, low- resolution and high-resolution, print quality photographs, logos, audio, video, executive biographies, public relations contact information, scheduled events, company history, and awards and honors.
  • 26. Online Newsrooms…cont. • What is a must have in an online newsroom? 1. Searchablility – journalists want the ability to search for the content they need 2. Media Contacts with cell phone numbers 3. Press Releases – with associated links 4. Online Photo Library – both high/low resolution photographs and logos – could also include audio/video 5. Press Kits
  • 27. Online Newsrooms…cont. • Password Protection – Many items in your online newsroom you may want to password protect for two reasons • Not all information is for everyone • You want to track who is accessing the information to better track your media coverage – Journalists in general don’t have a problem with this.
  • 28. Online Newsrooms…cont. • Online newsrooms are going to help the journalist access the information as they need it, when they need it and also make the conversations you have with the media more valuable. • Almost 99% of journalists believe a company should have an online newsroom
  • 30. Audio/Video Integration • Audio and video is very quickly becoming an important asset for any organization and their website. • “Video continues to deliver news and information with unmatched impact and speed via television, which dominates in its enduring ability to attract audiences. Video that is relevant, timely, and instructive will capture the attention of both newsrooms and consumers.” (Thomas, 2006)
  • 31. Audio/Video Integration…cont. • Peer-to-peer communications represents one of the fastest growing categories for video consumption • “PR video and corresponding screenshots should be used as dynamic content that will liven up your organization’s web site while supporting marketing initiatives and general awareness of programs.” (Thomas, 2006)
  • 32. Audio/Video Integration…cont. • Audio/video can be placed anywhere on your site that is appropriate – Should definitely be in your online newsroom (b-roll) • Top 3 Audio Formats – .mp3 – .wav – .mov • Top 3 Video Formats – .wmv (Windows Media Video) – .mov (Quicktime) – .mpeg
  • 33. Audio/Video Integration…cont. • Audio/Video Distribution – Your website – Video-sharing sites (YouTube) • “48% of internet users have been to video-sharing sites such as YouTube)
  • 36. Internet & Multimedia Measurement • The Brief Review of Internet Metrics – Key Terms & Definitions • Hits – typically refer to the number of times a “file” is requested from an internet site; typically reported weekly or monthly; used to measure popularity of an item • Unique Visitors – the number of different people who access an internet site; fine measure of audience size • Page Views – measures the number of times a particular page is accessed during the measurement period; much better reflection of the number of people that view a story • Unique Page Views – reflects the number of unique visitors who have accessed a particular web page during the measurement period
  • 37. Internet & Multimedia Measurement…cont. – Data Collection • There are lots of software packages now that collect the data and tabulate the information for you. • Google Analytics is a good piece of software to use and it is FREE, but you could also use other pieces of software like WebTrends – The data from these software packages will help to display the information in easier ways to understand it and access it
  • 38. Internet & Multimedia Measurement…cont. – Things to Remember • Make sure you always exclude your own organization from the data collection…this will cause your numbers to be inflated and could be an ethical question • Use this as a guiding principle for what information people are accessing and current trends
  • 41. References • Becker, A. (2008, January 14). 'USA Today' Expands TV Unit. Broadcast & Cable , p. 29. • Brit, M. (2006, November). Retrieved February 18, 2008, from OPTE.org: http://www.opte.org/maps/ • eMarketer. (2007). Who Doesn't Use the Internet? • Jeffries-Fox, B. (2004). A Primer in Internet Audience Measurement. New York City: Institute for Public Relations. • LIN Television Corporation. (2008). Retrieved February 18, 2008, from News 4 To Go: http://www.localwireless.com/wap/stations/?sid=49 • Media Convergence. The Economist. • Rainie, L. (2008). Director. Pew Internet & American Life Project. • Schipul, E. (2006, March). The Web's Next Generation: Web 2.0. Public Relations Tactics . • Thomas, L. (2006, June). From Broadcast to Broadband: Video Evolves For A Multiscreen World. Public Relation Tactics . • Woodall, I. (2008, January 29). Director - Marketing/Sales. (J. Stabb, Interviewer) • Yehuda, B. (2007, June). Harnessing the Power of Emerging Media: Broadband Connectivity is Reshaping the World of Broadcast Marketing. Public Relations Tactics .
  • 42. References…cont. • Graphic – Slide 2 Brit, M. (2006, November). Retrieved February 18, 2008, from OPTE.org: http://www.opte.org/maps/ • Graphic-Slide 4-5 eMarketer. (2007). Who Doesn't Use the Internet? • Slide 7 Yehuda, B. (2007, June). Harnessing the Power of Emerging Media: Broadband Connectivity is Reshaping the World of Broadcast Marketing. Public Relations Tactics . • Slide 8 Schipul, E. (2006, March). The Web's Next Generation: Web 2.0. Public Relations Tactics . • Graphic - Slide 9 Media Convergence. The Economist. • Slide 10 Becker, A. (2008, January 14). 'USA Today' Expands TV Unit. Broadcast & Cable , p. 29. • Graphic - Slide 15, 16 LIN Television Corporation. (2008). Retrieved February 18, 2008, from News 4 To Go: http://www.localwireless.com/wap/stations/?sid=49 • Graphic – Slide 34 Rainie, L. (2008). Director. Pew Internet & American Life Project.