1. Making Metrics
Actionable:
SharePoint 2013 Usage
and AdoptionJoel Oleson
Managing Director of Salient6
@joeloleson

2. SharePoint Joel
• Recognized as #1 SharePoint
Influencer 2012 in Forbes.com
• Voted Most Popular SharePoint
Blog 2012 – SharePointJoel.com
• Global Epic Traveler -
TravelingEpic.com – Building
friendships in over 130 countries

3. Are Your Metrics
Actionable?
• Usage Reports don’t have to be boring…
– What will you do when X happens?
• What are you looking for when you look at your usage logs…
– Adoption
– Who is using it? What departments and offices/cities/regions/areas
– Mobile Adoption
– Browser Changes & Usage
– Maturity – wouldn’t it be great to understand - How it’s being used?
– Impact to your roadmap?
– ROI and Business Value Planning
– Something to share with the working groups, committees, or CXOs…

4. It’s Ultimately About
Understanding Your Users

5. Consider the following
• Fulfilment – if you want to see what path your users
are following through the site
• Top documents, filetypes, sites, pages – while you may
get top sites in a site collection or top destinations on a
portal
• How is the product being used?
– many site collections, how many unique owners, and on
and on about details about file types used, and site
template types used
• Enterprise rollups –
– how IS search being used and what people are using it.

6. Agenda
• Browsers + OS - Standards and Support
• Mobile Usage - OS, Devices
• SharePoint 2010 vs. 2013 Browser + Mobile Support
• SharePoint 2013 What’s New
• Locations - Multilingual, Bandwidth, Global Usage
• Popularity and Search
• Resolution - Screen Size
• Responsive Web Design

7. Browsers + OS

8. Top Browser Report

9. Operating Systems

10. The Browser Wars Continue

12. Mobile Usage

15. Sales Today…Smart Phones
+ Tablet > PC

16. Mobile OS + Device

17. Mobile vs. Desktop Web
Traffic

18. Top Mobile Platforms(ComScore)

19. Browser 2013 Supported 2010 Supported 2007 Supported
Internet Explorer 10 X X (Win 8) Limits
Internet Explorer 9 X X X (SP2 Compatibility Mode)
Internet Explorer 8 X X X (SP2)
Internet Explorer 7 - X X (SP1)
Internet Explorer 6 - - (publishing sites only) X (SP1)
Internet Explorer Mobile on WP
7.5+
X Limited requires config
Google Chrome (latest) X Limited *
Mozilla Firefox (latest) X Limited * Limited (SP2)
Apple Safari (latest) X Limited * Limited only Mac (SP2)
iOS Safari X Limited requires config -
Android 4 (latest) X - -
64 Bit IE Browsers – better than 2010, but I still recommend
avoiding them they have problems with ActiveX, this goes for
Windows 8 and Surface as well.
Avoid.
Relies heavily on ActiveX Controls
which only work in IE 32bit
Avoid (Considered Tier 2)

21. SharePoint 2010 vs. 2013
+ Mobile Support

22. SharePoint 2013 Device
Support
Mobile Device OS OS Browser
SmartPhone
Device
Slate or Tablet
Device
Windows
Windows Phone
7.5 or later
versions
Internet Explorer
Mobile
Support
Surface
Supported
iOS
5.0 or later
versions
Safari Support
iPad
Supported
Android
4.0 or later
versions
Android Support Verify

23. Locations, Departmen
ts, Languages

24. Departmental
% of Visits
Sales HR Finance IT

25. Site Types & Service Offering

26. Sales Regions or Areas

27. Understanding Language
and Location

28. Adoption

29. SharePoint 2013
What’s New?

30. What’s New in SharePoint 2013
Usage & Analytics
• Lots of New Excel-based Reports
– Site and Search usage report (Excel)
• Catalogs and Popularity
• Usage in Search Analytics
• Search Driven Content Web Part Integration
for Showing What’s Popular (What’s Hot)
• Item Usage Reports

31. Worse in 2013
• No Browser Reports
• No OS Reports
• No Top Pages
• Unique Visitors is daily count to create
monthly

32. Usage Details: Views
Site Collection: Team Site

33. Search

35. Popularity and
Search

36. Most Popular Items

37. Most Popular — Search
Integration

38. Office365

40. RWD – Responsive Web
Design• Responsive Web Design – Designing for Many Res
resolutions provides different content based on real
estate

41. Starbucks.com

42. Take aways
• SharePoint 2013 Usage Reports are worse.
• Popularity and Usage in Search is for the
better, but practical fundamental traffic metrics
are harder to get.
• You need to dig into the Usage Analytics database
or analyze the IIS Logs
• Bots with free product will get you some basic
answers on specific pages
• Many customers who care about creating action
based reporting will get a third party product.