Slides from a presentation delivered by joe gerstandt at the 2013 Diversity Summit in Houston, Texas. This presentation introduces Social Network Analysis (SNA) / Organizational Network Analysis (ONA) as powerful tools for Diversity and Inclusion work. When there are disparities in employee experience outcomes (retention, engagement, etc.), there are often times underlying disparities in the networks of relationships.
34. Where do good ideas come
from? That is simple…from
differences. Creativity comes
from unlikely juxtapositions.
The best way to maximize
differences is to mix ages,
cultures and disciplines.
-Nicolas Negroponte, founder MIT Media Lab
37. inclusion:
The actions that we take to include
additional difference in a process or
group.
• fairness of employment practices
• openness to difference
• inclusion in decision making
• integration of networks
41. Homophily is the tendency of
individuals to associate and bond with
similar others. The presence of
homophily has been discovered in a
vast array of network studies. More
than 100 studies that have observed
homophily in some form or another
and they establish that similarity
breeds connection. These include age,
gender, class, and organizational role.
54. social network analysis
From time to time people
discuss important matters with
other people. Looking back over
the past six months, who are the
people with whom you
discussed matters important to
you?
55. social network analysis
Consider the people you
communicate with in order to get
your work done. Of all the
people you have communicated
with during the last six months,
who has been the most
important for getting your work
done?
56. social network analysis
Consider an important project or
initiative that you are involved in.
Consider the people who would
be influential for getting it
approved or obtaining the
resources you need. Who would
you talk to, to get the support
you need?
57. social network analysis
Who do you socialize with?
(spending time with people after
work hours, visiting one another
at home, going to social events,
out for meals and so on) Over
the last 6 months, who are the
main people with whom you
have socialized informally?
59. analysis
• group
• proximity
• expertise
• hierarchy
• gender
• age
• race
• ethnicity
What do you have?
What do you have a
lot of?
What do you not
have?
What do you need to
do differently?
60. Who do you discuss new
ideas with?
Who do you turn to for help?
Who do you get the most
valuable information from?
Who do you trust to keep
your best interests in mind?
62. I understand this person’s
knowledge and skills.
If I ask this person for help, I
know they will actively engage.
I would be more effective if I had
greater access to this person.
When you interact with this
person how does it impact your
energy level?
66. resources
• The Hidden Power of Social Networks |
Rob Cross, Andrew Parker
• Social Gravity: Harnessing the Natural
Laws of Relationships | Joe Gerstandt,
Jason Lauritsen
• Social Network Analysis | Christina Prell
• Understanding Social Networks | Charles
Kadushin