1. JOANA LOPES SEMEDO
Tel: 07831479141
Email: joanalose@hotmail.co.uk
PERSONAL PROFILE
A kind, patient and friendly person who is very reliable at work, shows initiative in work and
is able to work as a part of the team. Enjoy challenge and passing knowledge on to others,
hardworking and flexible with the determination to do well.
AREAS OF EXPERTISE
• Ironing Cleaning Infection control Health & Safety
• COSHH regulations Linen Services Guest satisfaction
PERSONAL SKILLS
• Well presented
• Reliable
• Achieving and Doing
• Portuguese, English, Spanish and some French
• Good Communication Skills
• Able to take responsibility
• Fluent Portuguese
• First Aid Certificate
• Fluent Portuguese
• First Aid Certificate
• Good knowledge of housekeeping processes & procedures
• Excellent standards of hygiene and cleanliness
• Capable of working to a very high standard and on own initiative
WORK EXPERIENCE
Cleaner Government Office Assistant East London Forest Gate 6 November-31 Aug 2008
• Servicing bedrooms to the required standard, using cleaning materials / equipment
• Supply & replace essential toiletries and breakfast items.
• Providing an efficient and comprehensive housekeeping service.
• Ensuring that repairs are reported and carried out as quickly.
• Informing guests of hotel facilities.
• Collection of food trays and returning them to the kitchen or food trolleys.
School Teacher Guinea Bissau 1976 - 2001
Job Duties:
• Teaching Portuguese
• Planning lessons
• Preparing lessons materials for students

2. • Managing and conducting review
Clerk /Typist Commercial Office Ultra Marina 1972-1975
Job Duties:
• Typing Letter to customers
• Filling invoices
• Preparing letters and procurement
• Sending Memos
• General Administration work
Sales Assistant Commercial Office Pintozinho 1969-1971
Job Duties:
• Selling Clothes and shelf-filling
• Assisting customers with packing
• Advising on products and prices
• Using the tills
• Handling cash accurately
ACEDEMIC QUALIFICATION
TBG Learning London 2005-2006
Qualifications: City& Guilds-ESOL Skills for life
Health& Safety Certificate
ESOL Studies Stratford Campus 2001 – 2005
Qualification: ESOL Course Levels 1
ESOL Course-Entry 1,2 and 3
HONORIO BARRETO LICEU Guinea Bissau 1978-1980
Qualification: Maths, Natural Science, Portuguese, French, Biology, Chemistry Physics.
ESOL Skills for Life City and Guilds 2005 - 2006
Qualification: English, Maths
Student Guinea Bissau 1973- 1982
Qualification: Studied subjects at Advanced Level at College- Maths, Biology, Chemistry,
Portuguese, French, Physics, Natural Science
10 GCSE’s equivalent subjects- Maths, Biology, Chemistry, Portuguese, French, Physics,
Natural Science
HOBBIES AND INTEREST
I like to read books and watch TV I also like to play with my granddaughter as family is very
important to me.
REFRENCES
Academic and Employer history can be provided on request.