Juan Manuel Zanón Pérez

Alcobendas , Madrid Spain

Director Strategy and Operations

Finance / Banking / Insurance

My goal is to help companies to identify a solid customer centric business strategy that allows clients to extract true value from their technology investments in this space. Historically, the success rate of most business and technology implementations has not been stellar; technology is a powerful tool to drive transformation but in many cases it does not meet expectations. I want to use my long-lasting experience leading successful projects constructing, developing and managing the design and construction of CRM solutions to KMPGs customers by putting focus on five key points which are key: Culture, Client Analysis, Leads, Channels and Follow up